Recent Posts

We Provide Premier Restoration and Cleaning Services!

5/27/2022 (Permalink)

a team of people wiping down tables in white suites and masks Call us today for a free estimate at (904) 429-4457!

SERVPRO of Greater St. Augustine/ St. Augustine Beach provides premier restoration and cleaning services. Our team is IICRC certified which sets the best standards and practices in water restoration, fire restoration, mold remediation, and carpet, and upholstery cleaning. All of our technicians take IICRC training courses, employee certification training courses, and continuous education courses for both the restoration and reconstruction industry.

From carpet & upholstery, air duct, odor removal, sewage, and biohazard cleanup, SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help! 

The residents of St. Johns County can be rest assured that SERVPRO’s cleaning services not only remove the dirt you see but also the unwanted dust you can not. Having your carpets and upholstery cleaned by professionals can ensure that it is done the correct way and can lengthen the lifetime of your property. 

Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air in your home. If your HVAC has been operating without attention it could be spreading dust, pollen, odors, dirt, and other contaminants. Cleaning the air ducts helps restore peak energy efficiency and eliminates offensive odors.  

As experts in deodorization, SERVPRO of Greater St. Augustine / St. Augustine Beach is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We do not cover up odors, we have specialized equipment and other materials to ensure the removal of odors. The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO has extensive experience when it comes to biohazard, crime scene clean-up, and mold remediation. Some of the common biohazard scenarios are sewage backups, bloodborne pathogens, and illegal drug manufacturing labs. Our team of professionals will arrive on the scene prepared and will walk you through the process. 

You can count on SERVPRO of Greater St. Augustine/ St. Augustine Beach 24 hours a day all 365 days a year! Call us today for a free estimate at (904) 429-4457. 

Does Your Business Have an Emergency Readiness Plan?

5/25/2022 (Permalink)

Green key on keyboard that says disaster plan with a SERVPRO logo Don't wait for disaster to strike to begin planning for an emergency. Call your local SERVPRO today and ask about setting up an ERP!

When an unexpected disaster occurs, whether it be storm damage, water damage, or a fire, many businesses struggle to fully recover in the aftermath. Having a plan in place to be prepared for emergencies can make the difference between surviving a disaster or not. Does your business have an emergency readiness plan?

How businesses are impacted by disasters

Some businesses may never recover following a disaster, having lost too much time, clientele, or inventory during the recovery process. A fire to a business is devastating and can cause it to completely shut down; for many businesses regardless of size, extensive downtime can mean a huge financial impact. According to the Federal Emergency Management Agency (FEMA), almost 40 percent of small businesses never reopen their doors after a disaster. However, the ones that do survive usually have a preparedness plan in place.

What is an emergency readiness plan?

While an emergency readiness plan can’t stop a disaster from happening, it can help a business be ready to handle a disaster during the event and be better prepared to recover after a disaster. One-way SERVPRO of Greater St. Augustine helps local commercial facilities be prepared is with the ERP profile. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY  Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

  • A no-cost assessment of your facility.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the lone of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

Contact SERVPRO of Greater St. Augustine to get your St. Johns County business ready

SERVPRO of Greater St. Augustine/ St. Augustine Beach is well-versed in disaster recovery and remediation. If you want to better prepare your business for any unexpected disaster, contact SERVPRO of Greater St. Augustine/ St. Augustine to learn more. You can also read more about SERVPRO’s ERP to understand how it can help prepare you for any emergency and offers helpful tips and best practices. Already experienced an unexpected disaster and need help? Call SERVPRO 24/7/365 at 904-429-4457. We’re faster to any disaster and can help you recover and get back to business in no time!

SERVPRO of Greater St. Augustine is Your Commercial Restoration Expert!

5/19/2022 (Permalink)

When it comes to commercial fires, there’s always a risk of fire for a number of reasons. As a matter of fact, a fire occurs in a structure at the rate of one every 64 seconds, and a home fire occurs every 89 seconds. This is according to the National Fire Prevention Association (NFPA). If your business experiences a fire, it’s best to call in commercial restoration experts like SERVPRO of Greater St. Augustine/ St. Augustine Beach to help restore your St. Johns County home!

How fires occur in commercial buildings

NFPA research has found that structure fires accounted for 20% of the fires, but 49% of related deaths, 80% of injuries, and 67% of property damage. How do fires occur in commercial buildings? The five most common causes of fires in commercial buildings are cooking equipment, heating equipment, electrical and lighting equipment, smoking materials, and intentional fire setting. Regardless of the cause, a serious fire in a business is catastrophic and costly to the building, the business itself, and the customers it serves.

Remediation after the fire is extinguished

Even when the fire is quickly extinguished, there is still likely going to be significant and secondary fire damage. SERVPRO of Greater St. Augustine/ St. Augustine Beach has trained IICRC certified technicians and resources to respond to your disaster and provide commercial remediation services. Even if the damage appears minor, calling in the experts is your best bet.

Every hour spent cleaning up is an hour of lost revenue, productivity, and potential customer loss. SERVPRO understands the urgency of quick, professional, and thorough remediation of a fire that occurs to a business, knowing how to address not only the fire damage but secondary damage caused by fire extinguishing efforts such as water or chemicals. When the need arises for professional cleaning or emergency restoration services in addition to reconstruction capabilities, we have the expertise and the knowledge to get your property back in business.

Work with SERVPRO for commercial remediation

SERVPRO of Greater St. Augustine/ St. Augustine Beach specializes in the cleanup, restoration, and reconstruction of residential and commercial property after a fire, smoke, or water damage event. We have the equipment, expertise, and experience to restore your fire and smoke damage to its preloss condition. Call us at 904-429-4457. We’re here to help 24/7/365!

Emergency Fire Damage Restoration Services at a St. Augustine Medical Office

5/6/2022 (Permalink)

Fire damage in an employee bathroom after a fire Fire and smoke damage last a lot longer than flames do and can be devastating to your commercial property.

Over the weekend we got an emergency call from an eye clinic that suffered from a fire. The initial flames started and were confined to the employee restroom, but as we often see with fire damage, the damage spreads beyond just the source site. A fire needs oxygen-fuel-heat to exist, so when an item burns, it gives off gases, small particles of suspended matter, and aerosols. The particles and aerosols are visible smoke, smoke follows the airflow of the structure, depositing soot and smoke damage throughout the property. 

Because of this, there were multiple areas of the facility that needed fire damage restoration services. Our technicians started by removing any debris and completing any necessary demolition, they then clean and wipe down all surfaces that were covered with smoke or soot residues. That means all walls, floors, contents, medical equipment and the 300+ pairs of eyeglasses. Since the smoke traveled through the air duct system, a duct cleaning was needed to restore proper and clean air flow to the facility. Wiping down all surfaces can be a timely process as different surfaces require different techniques and cleaning methods, and may require several passes. 

Since this loss occurred on a Saturday, our team worked through the day and night Saturday and Sunday so that the office would be able to open and see scheduled patients that Monday morning. At SERVPRO of Greater St. Augustine/ St. Augustine Beach, we strive to minimize business disruption when it comes to navigating commercial water and fire damage because we know that lost time or down time means a loss in business and income. Our crews will work around your business hours and needs to complete the work, in this case it was working through the weekend to get the facility ready to open on Monday, cease work for the work week, then pick up again over the weekend. 

Fire damage restoration can help restore your commercial property to pre-fire condition, but it’s important to act fast to get fire remediation specialists out as quickly as possible to address the damage. If you find yourself dealing with commercial property fire damages, trust SERVPRO of Greater St. Augustine/ St. Augustine Beach, and our professional fire remediation services that we’re known for. With immediate emergency service 24/7, call us at 904-429-4457 and our trained fire technicians will be there to restore your commercial property damaged by fire.

Welcome to Hurricane Preparedness Week!

5/5/2022 (Permalink)

Here is a picture of our equipment places in the hallway of a water loss in a hotel. We have the manpower and equipment for any size disaster!

Being so close to the water here on Florida's Historic Coast has its beauty and enhances our quality of life. However, there is a downside to being surrounded by so much water, making St. John’s County more susceptible to water damage due to flooding and other storm-related events and damages. SERVPRO of Greater St. Augustine offers rapid response 24 hours a day for 365 days a year. Hurricane Preparedness Week, a campaign led by the National Oceanic and Atmospheric Administration began this past Sunday. Hurricanes are dangerous and can cause major damage from storm surges, wind damage, rip currents, and flooding. We provide board-ups, roof tarps, and content packouts. 

St. Augustine Beach SERVPRO water damage restoration team always arrives at the scene professionally and is prepared with detection equipment, extractors, air movers, and dehumidifiers. SERVPRO understands that using the proper equipment makes a measurable difference in reducing claims loss expenses. We have detection equipment that informs the crew of moisture levels and this gives insight on how to best treat the loss. The faster we arrive on the scene, we can save more of your personal belongings, property, and money. 

The emergency water restoration starts with the call that is made to the office. Our crew chief will put together a scope for the water damage and determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. We have documentation where important content, art, and jewelry can be listed so you stay protected. While this is taking place, water extraction is being conducted using large pumps. The drying and dehumidification steps are next, these are monitored daily by our crews. When the drying goals are met, this means the area affected is dry. SERVPRO ensures to return your home to the pre-water damage condition.  

Call us today for a free estimate (904) 429-4457! 

Lunch & Learn With a Local Property Management Company!

5/5/2022 (Permalink)

A table with chick fil a breakfast at a lunch and learn for local property managers Call our marketing department today for more information or schedule your own lunch and learn at 904-429-4457!

Earlier this week our marketing reps met with May Management, local property management, and Community Association Management firm locally here in St. Augustine, to go over all of the ways that SERVPRO of Greater St. Augustine/ St. Augustine can help with their property restoration needs. 

It was a chance for both SERVPRO and May Management to gain a greater understanding of the service offerings, the areas of expertise, and the resources that each organization can draw upon to accomplish their goals.  It was also a relaxed atmosphere that allowed all of the participants to get to know each other on a more personal level, which allows the business relationship to begin to flourish.

The Lunch & Learn format is just what it sounds like. We provide the food & drinks, whether it's lunch or an early morning breakfast type meeting.  While we are enjoying the provided items, we have an opportunity to discuss in a relaxed and informal setting, the things that make our organizations unique, the goals we have, the services we offer, and the expertise of our teams. We also talk about what would be a good referral for either organization and how we can look for opportunities to provide these referrals, as we go about our daily routines.

Lunch and Learns are a great way to build a network of trusted business partners, which not only benefits each organization but also the customers who are provided with trusted, competent service providers.

If you are interested in participating in a Lunch and Learn, don't hesitate to reach out to our marketing department and get one scheduled in a time frame that works best for your working environment, as well as any dietary restrictions. Your organization will benefit, your customers will benefit, and you won't have to bring a breakfast or lunch that day! What could be better than that? Call and ask for a member of our marketing department today at 904-429-4457!

Safety First, St. Augustine!

4/22/2022 (Permalink)

SERVPRO crew chief leading our team in safety training Safety First. Every week our team participates in group safety training to ensure we stay as safe as possible on project sites!

At SERVPRO of Greater St. Augustine/ St. Augustine Beach, we not only strive to provide the best possible experience for our customers when it comes to service, quality of work, and safety practices, but we want to create the same environment for our employees as well. That is why every Friday, we bring our whole team together to participate in safety training. 

Our weekly safety training covers a wide range of topics from wearing proper protective gear when working in hazardous conditions and property testing PPE to ensure a proper fit, to heat safety and driving safety. We like to focus our weekly topics on what we currently have going on throughout projects, or potential hazards that could be on a job site we are actively working. This week our safety was on ladder safety, led by our restoration crew chief, Ken. 

Ken went over proper ladder use by maintaining points of contact, what parts of the ladder are safe to stand on, weight restrictions, and signs to look for that could indicate that the ladder is unsafe for use. We encourage our team to get involved, ask questions or go over scenarios that could help in future situations. 

Have Water Damage in your St. Johns County Commercial Space?

4/22/2022 (Permalink)

SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help minimize business interruption when it comes to water damage! 

We got a call early in the morning when a local St. Augustine medical office staff arrived at work for the day to learn that a pipe had burst on the third floor of their building, flooding their office space and patient areas. They quickly called us to come out and assess the damage and start extracting the water as they had patients scheduled for appointments throughout the day. We were able to get a team on-site within the hour and create a plan where we could handle the water damage and set equipment, while they still saw scheduled patients and carried on with daily tasks. 

One of our goals at SERVPRO is that when disaster strikes, we will work to minimize interruptions to your business and daily life which we know is essential to our commercial clients and their customers. We have the knowledge, staff, and equipment to handle any loss, big or small as quickly as possible to make it "Like it never even happened." 

At SERVPRO of Greater St. Augustine/ St. Augustine Beach, we have an on-call team ready to respond to your disaster 24/7/365 because we know that a quick response time is key to a successful dry out. Call us at 904-429-4457, a team member will always answer your call and assist with any questions you may have!

With Hurricane Season Quickly Approaching, Is Your St. Johns County Commercial Property Emergency Ready?

4/22/2022 (Permalink)

Emergency Ready Profile by SERVPRO Call us today and ask our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

Like most commercial properties, your facility probably has an emergency exit plan in place with illuminated signs leading occupants to safety, and even facility maps strategically placed to identify alternate routes out of the building. But have you developed a thorough contingency plan? Does that plan include resources focusing on the first 24-48 hours to help get you back in your building as quickly as possible?

If you answered no to either of those questions or just think your emergency plan could use some updating, SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help! 

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage. That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or fire. So not only can our professionally trained crew respond to your fire or water damage loss 24/7/365, but we can also provide you assistance in developing an Emergency Ready Profile. This is a no-cost assessment that allows us (and you) to gather and document important information to help prepare for a disaster.

With our SERVPRO Emergency Ready Profile, critical information like phone numbers and location photos of water and gas shut-offs are available in seconds on our free mobile app in the event an emergency situation occurs. By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense along with minimizing business interruptions by having an immediate plan of action.

SERVPRO of Greater St. Augustine/ St. Augustine Beach is ready to respond to your emergency and help you prepare for it. Call our office for more information, at 904-429-4457! Should disaster strike and your business suffer water or fire damage in St. Augustine or surrounding St. Johns County, you can count on your local SERVPRO to make it "Like it never even happened." 

Here to Help with a Large Commercial Loss in World Golf Village!

4/14/2022 (Permalink)

SERVPRO of Greater St. Augustine drying equipment set up after a large water damage loss No water damage loss is too big or small for SERVPRO of Greater St. Augustine/ St. Augustine Beach!

Over the past week, our SERVPRO of Greater St. Augustine/ St. Augustine Beach team has been working on a large commercial loss that affected 4 floors, 60 rooms, and almost 200 pieces of equipment. The call came in over the weekend and took our on-call crew about 24 hours to extract standing water, complete needed demolition, and set drying equipment. 

Throughout the week we have continued to monitor the drying process and equipment to ensure the property has a quick and successful dry out so that the hotel can go back to operating at full capacity, "Like it never even happened." 

At SERVPRO of Greater St. Augustine/ St. Augustine Beach, you can count on us to respond to your water damage emergency within 60-90 minutes. Big or small, we have the equipment, knowledge, and staff to restore your property to preloss condition and help walk you through this stressful time. We know that water damage and emergencies don't stick to normal business hours, that's why neither do we! You can call us 24/7/365 at 904-429-4457!