Recent Why SERVPRO Posts

We at SERVPRO of Greater St. Augustine Are Experts In The Industry

4/7/2021 (Permalink)

SERVPRO of Greater St. Augustine van and truck responding to local water loss with equipment You can trust SERVPRO of Greater St. Augustine/ St. Augustine Beach to be the helping hand to guide you through when disaster strikes!

We are the experts in the field of restoration at SERVPRO of Greater St. Augustine/ St. Augustine Beach because we are constantly updating our cleanup and restoration services. We take your restoration needs seriously. We understand the Florida and St. Augustine weather can bring many challenges, do our team is trained on the latest restoration techniques so we can handle any job, big or small. 

We take training very seriously and strive to be a premier cleaning and restoration company. Every job that we take, we put our reputation on the line to show our St. Augustine community why they should use us in their time of crisis and what sets us apart from our competition. 

Everyone on our team has undergone extensive SERVPRO training, continuing education courses, and work towards the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Inspection Cleaning and Restoration Certification

The IICRC sets the standards for the restoration and cleaning industry, and its extensive training covers every aspect of this industry from water and fire restoration, mold remediation, to carpet and upholstery cleaning.  

So, why SERVPRO of Greater St. Augustine/ St. Augustine Beach?

SERVPRO of Greater St. Augustine/ St. Augustine Beach is the name you can trust for all of your residential and commercial restoration needs due to our dedication to excellence and training, along with our implementation of the best techniques and equipment in the industry. We are here to provide the city of St. Augustine and surrounding areas with the help that they need when they need it the most, 24/7/365.

When disaster strikes, don’t feel as if you have to go it alone. Whether it is water, fire, mold, or storm damage, your local St. Augustine SERVPRO is ready to make it "Like it never even happened."

Call our office at 904-429-4457 to schedule your free estimate! 

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Not all Restoration Companies Have a Reconstruction Team

3/19/2021 (Permalink)

newly remodeled bathroom After SERVPRO remodel, call for a free estimate! 904-429-4457!

Not all restoration companies have a reconstruction team....
But SERVPRO of Greater St. Augustine/ St. Augustine Beach does!

Why does this matter? If you need water damage restoration, this usually includes a lot of demolition. Sometimes we have to cut out dry wall, remove tile and the tile pad, and all this requires a lot of reconstruction/ build-back. 

Restoration companies that do not have an in-house reconstruction team have to "sub-out" that part of the job. This causes the overall bill to increase significantly. 

To avoid that financial pitfall, call your local IICRC certified, 24/7/365 SERVPRO of Greater St. Augustine/ St. Augustine Beach

Take a look at our before and after photo gallery to take a look for yourself! 

Water damage restoration, cleanup, mold mitigation, fire, smoke & soot damage, catastrophic storm response, move ins and move outs, deodorization, carpet clean, upholstery, general cleaning, biohazard, vandalism and crime scene cleanup. We do it all! 

Call your local, qualified IICRC certified one stop shop for any property damage needs at 904-429-4457! 

DID YOU KNOW ABOUT SERVPRO'S ONE TEAM FOCUS??

3/16/2021 (Permalink)

SERVPRO vehicle ready to deliver on our "One Team" promise. SERVPRO vehicle ready to deliver on our "One Team" promise.

DID YOU KNOW, that as a company, from our corporate office to our franchise network of over 1700 locations, we all strive to create a culture at SERVPRO made up of collaborative, service-oriented, inclusive, hard-working teammates who embrace a “One Team” philosophy.  

“One Team” has been at the epicenter and forefront of the SERVPRO Brand since the original Brand Fluency was first created. Take note of the text first put down in writing 2003:

“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

That really sums up what our One Team focus is all about.  We strive to follow this philosophy with every customer of SERVPRO, and to do our very best to make it "Like it never even happened." 904- 429-4457

Because we care!

2/21/2021 (Permalink)

Certified: SERVPRO Cleaned Call today and schedule a professional disinfecting and sanitizing service! (904) 429-4457 Available 24/7/365

As a company, we have taken many precautionary steps to prevent contaminating ourselves and all environments we work in. All tools and equipment coming into your property have been cleaned and professionally disinfected, with the same solution we use to professionally sanitize and disinfect commercial facilities for customers. All our technicians wear proper PPE on every job-site to protect themselves, our customers and the work environment, all staff has been provided with training to safely work in contaminated environments. We've all been provided with training to identify any symptoms from our co-workers and customers. We have stringent safety and health procedures that we continuously strive to follow and improve upon. 

Overall, we are taking extraordinary caution to ensure we don't cross-contaminate ourselves, co-workers, customers or our own families. 

We understand the seriousness of the time we are living in, and we are here to help.

We are performing all cleanup and bioremediation in compliance with the guidelines provided by the CDC and by local authorities. SERVPRO's proprietary cleaning agent, SERVPROxide, is an EPA-certified and hospital-grade disinfectant that has demonstrated effectiveness against similar and in some cases, "more dangerous" pathogens than the virus. If you have any questions or concerns about our services;

Call your local cleanup and restoration experts today at SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate and ask about our Certified SERVPRO Cleaning service!! It's a higher standard of clean.

SERVPRO, your local emergency response team

2/12/2021 (Permalink)

SERVPRO service vehicle picture SERVPRO of Greater St Augustine / St Augustine Beach is here to help when our neighbors and community needs us most! 24/7/365 - we're here to help!

Florida — the Sunshine State — known for its beautiful beaches and top vacation spots. It’s also known for its tropical storms, inclement weather, and natural disasters, like floods, hurricanes, fires, and more. SERVPRO of Greater St. Augustine / St. Augustine Beach is known for their ability to help businesses recover from these disasters. As the Greater St. Augustine’s most established name in cleanup and restoration services, SERVPRO of Greater St. Augustine / St. Augustine Beach helps thousands of businesses, residents, and families every year, whenever and wherever disaster strikes.

The SERVPRO team is dedicated to providing high-quality restoration services, including water damage restoration, mold remediation, storm damage restoration, fire damage repair, water extraction, and emergency cleaning services.

In addition to their clean up and restoration services, the SERVPRO team also has a SERVPRO Commercial Loss Division, handling large disasters with professionalism and ease across the United States. As the host of a specialized large-loss division, with commercial operations managers overseeing every detail, SERVPRO is committed to all types of commercial clients for their large loss program, including the hospitality industry, property managers, universities, and municipalities.

SERVPRO of Greater St. Augustine / St. Augustine Beach is available 24 hours a day and 365 days a year, they are prepared for the unpredictable. If you are in need of disaster recovery, or cleanup and damage restoration services, contact the team at SERVPRO of Greater St. Augustine / St. Augustine by calling (904) 429-4457. You can also visit their website to find out more about their restoration services.

Be It Known that: SERVPRO of Greater St Augustine / St Augustine Beach is IICRC certified!

1/20/2021 (Permalink)

SERVPRO Greater St Augustine IICRC certification We have pledged to maintain an awareness of and knowledge about IICRC standards relevant to all operations at SERVPRO Greater St Augustine!

What is IICRC? The Institute of Inspection Cleaning and Restoration Certification Board

What does it mean to be an IICRC certified firm? It means we strictly follow and enforce the latest and best industry practices and standards.

When someone receives an IICRC certification, they are held to the highest of industry standards. This helps keep industry standards high and helps establish a national standard.

When it comes to water damage, fire damage, and mold damage: There is nothing more important than making sure the job is taken care of by an expert. 

Unmatched in technical excellence, IICRC standards are developed to provide the highest quality concepts, terminology and procedures recognized in the cleaning and restoration industry. 

That's why insurance professionals keep an IICRC graduate in their list of contacts, they know only the best receive IICRC certifications.  

Here are some of the many values an IICRC certified firm is expected to uphold:

Respect: An IICRC certified firm is expected to show respect to all customers and staff at all times.

Integrity: It is expected that all certified firms have and practice strong ethical principles. This goes for all aspects of the restoration industry; Marketing, Pricing, Scope of Work, Communication with all respective parties involved, and Execution of the scope of work! 

Responsibility: All IICRC certified firms are expected to treat the scope of work at customers' properties as if it were their own! Something we like to say at SERVPRO is; Treat all customers properties as if it were the Pope's or it was the White House! 

Excellence: Performance, Leadership, and overall excellence are expected out of all IICRC certified firms! 

Expertise: To keep industry standards as high as possible, IICRC requires continuous education courses be taken to keep the certification / license. 

SERVPRO of Greater St Augustine / St Augustine Beach is proud to be a Certified IICRC firm!

(904) 429-4457! Call for a free estimate!

Are you Emergency Ready?

1/4/2021 (Permalink)

Emergency Ready Profile by SERVPRO Call us today and ask for our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage.

That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or a fire.

If you are someone who likes to be prepared, we can help you get "Emergency Ready".

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. 

This is a no-cost assessment which allows us (and you) to gather and document important information to help prepare for a disaster.

By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Contact us today at (904) 429-4457 and let's get started! 

at SERVPRO of Greater St Augustine / St Augustine Beach, we care about you and everyone else in the community that we work and live in.

#Greater we are!

2020 Thank you from SERVPRO of Greater St Augustine / St Augustine Beach!!

12/28/2020 (Permalink)

SERVPRO appreciation flyer Thank you to all our business partners, customers and our community for everything during such a difficult year! 2020 was tough but we are tougher!

On behalf of the entire team at SERVPRO Greater St. Augustine/St. Augustine Beach; as 2020 finally comes to a close, we would like to take this opportunity to say “Thank you” to our community during such a difficult year.

Thank you to our community for doing its part in keeping as many people as safe as possible.

Thank you to our business partners for helping us by:

Providing special expertise to help us complete some of our jobs, or for:

Referring your clients or customers to SERVPRO, trusting us to take care of them, and to provide professional, ethical, and guaranteed service, when they needed it the most.

We would also like to thank all of our customers, who chose SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH to provide whatever service they needed in 2020.

And while SERVPRO has always had the goal to make it “Like it never even happened,” our overriding mission has always been to provide the best customer service experience possible, especially when dealing with stressful, disruptive situations.

So, if we were successful in meeting or exceeding your expectations; the highest compliment you could give us would be to refer us to a friend, neighbor, or business associate who may face a similar situation in the future. Or give us an online review!

If we fell short in meeting your expectations in some way, we are sorry and please let us know so we can apologize and make sure it never happens again.

Once again, thank you from the entire team at SERVPRO GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH.  We are grateful to live and work in St. Augustine and St. Johns county, and we are here for you if you should need us in 2021 or beyond! Have a Happy New Year!

Full Service Restoration by SERVPRO of Greater St Augustine

12/15/2020 (Permalink)

SERVPRO technicians moving services SERVPRO of Greater St Augustine / St Augustine Beach is your local full service restoration and cleanup company! We are available 24/7 at 904 429 4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities when they need us.

In this video; you’ll see a home that suffered from water damage, and had a lot of contents that had to be moved out and back in to properly dry the structure.

After providing emergency water damage response services, we itemized, documented and boxed everything in the house safely. We then were able to properly perform water damage restoration dry-out, and when that was completed we then moved everything back into the property and made it look “Like it never even happened.” Call (904) 429-4457 for a free estimate for all services.

We specialize in water damage restoration, fire / smoke damage restoration and cleaning, Storm damage response and cleaning, mold removal, remediation and mitigation. 

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So... Why SERVPRO?

12/14/2020 (Permalink)

To be blunt, there are many reasons to choose SERVPRO. We believe more can be accomplished as a team rather than individually. Teamwork is a core value of ours.

We use top-of-the-line equipment and technology that we are continually upgrading. 

Our technicians undergo strict and specific training to ensure they are providing the best services they can. Franchises are also training to IICRC standards in water and fire damage clean up/ restoration. 

SERVPRO is a 24/7 service provider, we take care of most of the billing process, we monitor active jobs to check on progress. All while staying in contact with our customers and keeping them updated on the job. 

Restoration is less expensive than replacement, that's why SERVPRO does pre-testing to make sure the damage is taken care of in the best way possible. 

We provide itemized loss inventory, we take pictures of our work from beginning to end. 

24-hour emergency response, damage mitigation, loss assessment, and an electronic file is available to customers within hours. 

These are only a few reasons why SERVPRO has been a leader in fire and water restoration and clean up for many years, with many more years to come! 

Our nationwide network of over 1800 franchises allows us to be "Faster to any Disaster", because when a disaster hits a specific area, our competitors may be unable to respond as quickly because they do not possess the manpower to respond to all the distress calls coming in. With SERVPRO's nationwide network, we are able to draw upon recoursed from other franchises that are not affected by the disaster. That enables us to quickly respond to any and all requests in a timely, professional, and consistent manner that SERVPRO has built its reputation on. 

Call your local SERVPRO at 904-429-4457!

Quick to respond to any job

11/11/2020 (Permalink)

SERVPRO vehicles responding to a job We will make it "Like it never even happened."

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer who's house was flooded. She was overwhelmed with the thought of how much it would cost and if insurance would cover it. She gave us a call after hours and we had a crew out to her within a half hour. 

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need to handle the flooding and stay on top of communication with her insurance agency to ensure everything was covered!

She was so pleased with our work she gave us a 5 star review and said she is going to recommend us to everyone and anyone! 

Another happy customer of SERVPRO of Greater St Augustine!! 

Recent Customer Testimonials!!

10/19/2020 (Permalink)

SERVPRO loves our customers! With us, you can feel confident in our services and with the integrity of this company. We're here for you, here to help! Call (904) 429-4457!

Here at SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on providing excellent customer service! Our motto here is to create happy customers! We're here to help, here in your communities. Here are a few of our most recent customer testimonials! 

"SERVPRO in St. Augustine was phenomenal! I had no clue where to begin when my house flooded, was immediately overwhelmed with the thought of how much it would cost and if insurance would cover it, and dreading how much of a nightmare it might be to get insurance to cover it. I called them after hours. They had a couple guys out within a half hour. Extremely nice and professional and went right to work without hesitation. I was very happy for their quick response because I knew the importance of drying out immediately to avoid a lifetime of mold problems in my house if it didn't get taken care of immediately. On top of great service on site, their communication with my insurance company was impeccable. I didn't have to pay a dime to have them come out, and they were immediately on top of it with my insurance company to make sure everything got covered and paid by my insurance. I can't praise their expertise or professionalism enough. I will recommend them to everyone and anyone." - Rachel S. 

Thank you so much, Rachel!

"Very friendly & extremely professional." - Larry L. 

"If ever there were a company that deserved MORE than 5 stars, this would be it! I have been flooded 4 times in 4 years with 3 hurricanes and most recently with the Nor'Easter. I might be the most skeptical consumer out there after being taken advantage of by SO many businesses and people throughout these ongoing traumas. When I met David for my most recent flooding, I was initially quite wary because I believed this franchise of SERVPRO would be just more of the same that I have dealt with over these past years...... I cannot even express how shocked I was to find I was SO SO SO wrong. David and his crew treated me like family! This truly is a big name company with a small town loyalty and COMMUNITY at heart!!!! I am so grateful to have been referred to them by another very happy customer, and will forever spread the word at what an outstanding company they are. THIS SERVPRO has an owner and crew that are not only professionals and highly skilled at their trade of saving homes, but they are kind, compassionate, and full of integrity. What a rarity!!!! THANK YOU to everyone at this company for restoring my faith (and my home)!!!" - Dr. Nicolino

More happy customers created! If you ever need water extraction, mold removal / mitigation, fire damage restoration, biohazard and crime-scene cleanup, storm damage response, reconstruction services (and much more), call us at (904) 429-4457!

Customer Satisfaction is our #1 Priority!

7/29/2020 (Permalink)

SERVPRO Fire, water and mold damage restoration Call the PRO's at SERVPRO in Saint Augustine if you need help with property damage! Storm, mold, water, fire damage! (904) 429-4457

When others fail, SERVPRO in St. Augustine finds a way!

When this St. Augustine Golf and Country Club resident could not find a company or a handy man service to repair leaks in his window he did not know who to turn to. He searched for Water Damage Restoration companies on Google and Bing and decided to call SERVPRO of Greater St. Augustine/St. Augustine Beach. He later said, it just felt right. 

SERVPRO exceeded all expectations! The price, quality, attention to detail, and of course establishing the source of the Water Damage and repairing it! Jack could not say enough good things! Every time a SERVPRO commercial came on TV, he came out and confirmed that SERVPRO located in St. Augustine does make things "Like it never even happened." 

SERVPRO of Greater St. Augustine/St. Augustine Beach is the only SERVPRO physically located in St. Augustine. We service St. Johns County, South Clay County, and North Bradford County including Ponte Vedra, St. Augustine Beach, Nocatee, World Golf Village, Fruit Cove, Palatka, Green Cove Springs - #greater! 904-429-4457 – free estimates for water and fire damage, free mold remediation consultations/inspections. 

SERVPRO of Greater St Augustine's May 2020 Newsletter

5/12/2020 (Permalink)

SERVPRO newsletter SERVPRO of Greater St Augustine/ St Augustine Beach's Newsletter outlining National building safety month and community safety

SERVPRO of Greater St Augustine / St Augustine Beach May, 2020 newsletter!

May is National Building Safety Month!

National Building Safety Month is an initiative of the International Code Council (ICC) and their 64,000+ members across the world, as well as their partners in in building construction and design, and the safety community.

This month serves as an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings", according to the ICC website.

Some of the topics and tips shared throughout the month include disaster preparedness, construction professionals, and innovations in building safety. 

The general public may not be aware of how codes and code officials "improve and protect the places where we live, learn, work, worship, and play" and this month can certainly improve that awareness!

With SERVPRO's network of more than 1700 franchisee's, we have all the equipment, man-power, and expertise you could ever need to make it "Like it never even happened." 

Our franchise has it's own reconstruction/build back team, which gives us an edge over competition because most restoration companies don't have an in-house reconstruction team, they just sub-contract that part of the job. (Which to some, would be considered the most important part.) This helps us and our customers keep the overall cost as low as possible.

Call us today at (904) 429-4457!

Why hire SERVPRO of Greater St Augustine for disinfecting and sanitizing services

5/4/2020 (Permalink)

ocean with positive message Before, during and after times like these, SERVPRO is here to help. (904) 429-4457

The team of trained technicians at SERVPRO of Greater St Augustine/St Augustine Beach specializes in emergency cleaning services. If you’re worried about COVID-19 and the health and well-being of your family or employees, schedule a cleaning appointment. The professional cleaners will have protective gear, training, and high-grade cleaning supplies to eliminate harmful bacteria. With experience dealing with biological contaminants and hazardous waste, your cleaners can successfully and safely sanitize your living and workspaces.

Their emergency cleaning services can include cleaning porous and non-porous surfaces, sanitizing counters and floors, disinfecting tools, equipment, and supplies, as well as safely disposing of hazardous waste. Best of all, your cleaning crew remains up-to-date on the Centers for Disease Control and Prevention’s recommendations regarding COVID-19. 

What Additional Precautions Can You Take?

In addition to scheduling an emergency cleaning appointment if you’re worried about exposure to the virus, embrace the CDC’s guidelines in terms of protecting yourself.

This includes washing your hands with soap and warm water for at least 20 seconds with added frequency. Avoid touching your face and keep your distance from others. Refrain from shaking hands or touching strangers. Instead, maintain at least six feet of distance and do your best to cover your face with a bandana or mask and wear gloves when in public.

Maintain excellent hygiene, limit the number of outings you take, and embrace a strict cleaning routine of wiping down counters, doorknobs, and other surfaces in between professional cleaning appointments. 

If you’re located in St. Augustine, FL, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to provide emergency cleaning services to ensure your property is safe and protected against COVID-19. With a dedicated staff, hospital-grade cleaning products, and top-of-the-line protective gear, you can depend on this company to sanitize your space. To schedule an appointment, call (904) 429-4457. For more information on their services, including biohazard cleanup, mold remediation, and fire restoration, visit their website

SERVPRO of Greater St Augustine - Cleaning Experts

3/19/2020 (Permalink)

SERVPRO technician performing disinfectant and sanitation services SERVPRO of Greater St Augustine / St Augustine Beach is here to help! Ready to assist in keeping your property safe. Call us at (904) 429-4457!

SERVPRO of Greater St Augustine/St Augustine Beach is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at (904) 429-4457! SERVPRO of Greater St Augustine / St Augustine Beach

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Customer satisfaction is our #1 priority

2/27/2020 (Permalink)

Yesterday we had a job in North St. Johns County. We performed tile demolition in an upstairs laundry room and the tile debris released a lot of dust. Before we began demolition, we contained the room off and we put containment over the air vent in the room. We do this to keep the dust and dust particles  from spreading throughout the customers home. The customer made us aware that she still needs to do laundry in that room because she has several kids and she had fallen behind on her laundry. After demolition, we put the washer and dryer back into the room so she could do her laundry! We advised her to leave all containment up to prevent small dust particles from spreading through her home, and she greatly appreciated us making her aware of the health concern.  

Call your local SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate!

2 for 1 at SERVPRO of Greater St Augustine / St Augustine Beach!!

1/24/2020 (Permalink)

SERVPRO work truck at a job site SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We're on standby 24/7 to respond to emergencies, call us at (904) 429-4457

This week our office received praise from 2 different customers!

Our office received this testimonial on Monday; 

"Hello- I just wanted to let everyone back at the office know how truly impressed we’ve been with your employees so far!!  From the timeliness in getting to our house in an emergency on Saturday, to their thoroughness in explaining everything along the way, they’ve been such life savers during this otherwise stressful situation.  A special shout-out to Ken and Mike for their back-breaking work today!!!  Not an easy job tenting such a large open area, but they were amazing— so friendly and polite, always taking the time to answer my many questions ?? Thanks again! Maureen R"

Thanks Maureen!! Then, our Production Manager received this testimonial on Wednesday, while communicating with the customer about progression;

"I would like to commend your team on their professionalism and service over the last three weeks."  - Candace P

At SERVPRO of Greater St Augustine / St Augustine Beach, customer satisfaction is our first priority. We are dedicated to providing excellent customer service at our family-owned franchise. 

Call us at (904) 429-4457 for a free estimate!

It's the Package!

1/24/2020 (Permalink)

SERVPRO vehicle on the job Easily recognizable SERVPRO of Greater St. Augustine / St. Augustine Beach vehicle.

Have you ever heard the cliche, "You don't get a second chance to make a good first impression!"

That's a very profound and true statement.  It reminds me of a story that one of my sales managers used to tell about Ivory soap.  The story went like this:  A young mother with several children in tow was at one of the large warehouse stores buying things in bulk for her family.  She wanted to get a large package of Ivory soap and asked the store associate if he could help her get a package off of the shelf and put it into her shopping cart.  The store associate proceeded to grab a package that had a rip in the outside packaging of the bulk package, so the customer asked the associate if he could grab a different package for her.  The store associate explained to the customer that all of the bars of soap were still in the package, even though it was ripped, and that she was still getting the same amount of merchandise.

The customer insisted that the store associate get her a different package that did not have the rip in it, because she did not want a package that was ripped, or one that looked like it had already been opened, regardless of the fact that the contents of the package were the same as all the rest.

So, what could this possibly have to do with SERVPRO of Greater St. Augustine/St. Augustine Beach?  I'll tell you:

Recently SERVPRO of Greater St. Augustine/St. Augustine Beach, received a call for a water emergency at a community where 6 condominiums had been affected when a water heater flooded a 3rd floor unit and proceeded to saturate 2 units on each of the 3 floors.  What a mess!  The Condo association got the water flow stopped and began cleanup and extraction work in the common areas of the building, but it was up to each homeowner to contact a restoration company to get there and start the restoration process.  This is where the story above connects to this situation.

As I pulled up in my easily identifiable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle, I noticed 3 other SERVPRO Greater St. Augustine/St. Augustine Beach  vehicles already on site, and four other SERVPRO associates, easily identifiable in their SERVPRO logoed shirts and khaki pants, beginning the removal and restoration process.  I also noticed about an hour to two hours later, that 3 other companies showed up to attend to some of the other units that were affected, as SERVPRO was called in for just 2 of the units. 

The first company that arrived, came in a fairly beat up van, with a logo on it that was very difficult to see unless you got within about 15' of it.  The crew, 2 guys that got out, I immediately nicknamed the motley crew, as they looked like they had just stepped off of a mullet fishing boat or something.  Hats on backwards, non-descript clothing, nothing identifying who they worked for or represented.  Quite a lackluster 1st impression, to say the least.

The next group of 2 came in an easily identified vehicle, so at least I knew who they represented. But when they got out of the vehicle, one had a logoed shirt on, one did not.  One had on what looked to be standard uniform type pants, the other had blue jeans on and a shirt that he had probably gotten at a concert.  A little better 1st impression, but still not a complete package.

The last to pull up was a non-descript, older, white van.  An older gentleman stepped out in a white t-shirt and blue jeans, and proceeded to pull out 1 beat up, white air mover, that he was taking to the 1st floor condo that had water dripping from the ceiling lights, carpets that were saturated, and drywall that was visibly wet in most of the rooms.  I didn't have a favorable 1st impression, nor much confidence that this person was equipped for the job at hand.

So, what is the point of the story?  Well, why it might be possible that all 4 of the companies that showed up for the water emergency were capable of handling the situation they were confronted with, the level of confidence that the 4 different companies instilled in me, strictly based on my first impression, was vastly different!  Clearly, the package that SERVPRO of Greater St. Augustine/St. Augustine Beach presented, was the only one that looked complete; and the only one that inspired confidence in me as well as the homeowner that we were working with; as she was actively trying to get the other homeowners to reevaluate their choice in companies.

And why is this 1st impression (the package) so important?  Because it inspires confidence when a company pays attention to the way their vehicles look and the way their employees look.

It gives the customer confidence that if they are that concerned about their appearance, than more than likely they are just as concerned about their equipment, their training, their industry knowledge, their documentation, and ultimately, their ability to take care of the customer and provide them with peace of mind that this difficult situation will be handled properly.

So, the next time you are at the store and you notice a package slightly torn, or is taped up, and you move it out of the way to reach for the undamaged package, remember that 1st impressions mean a lot!

And if you ever find yourself in a situation where you need help with a water, fire, or mold emergency, remember the Ivory soap story, and make the right call: Call the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach...<<We Can Help>>

7/22/2019 (Permalink)

We Do it All!! 904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews goes back in and replaces the baseboards, drywall, popcorn ceiling, etc.

When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services.

SERVPRO of Greater St. Augustine/St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owned and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist you in your time of need.

If you are suffering or have suffered from water damage in you home, please reach out at 904-429-4457.

We will schedule your FREE walk through to help put your mind at ease!! 904-429-4457

St. John’s County Classical Service Call!!

6/21/2019 (Permalink)

#Local Old City!!

We are one with the community!!!!

This weekend was the Classical Music festival in downtown St. Augustine.  The St.Augustine classical music festival was hosted by the Jacksonville Symphony.  The festival was beautiful and is a must see.  There is one more weekend available to have the chance to behold this wonderful opportunity.  Come out Thursday - Saturday of this week, 7:30 pm to 9:00 pm.  Did you know the festival is at the Cathedral Basilica of St. Augustine?  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Wells Fargo History Spill... We Preserve History

6/17/2019 (Permalink)

Woolworth Department Store Sit-In of 1964

Did you know that St. Augustine is rich in Black History?  From church’s to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in starting from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to 1 year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPRO in St. Augustine "Saved the Day"!!

6/14/2019 (Permalink)

Church Sanctuary

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink.

The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15.

Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

House Hold Mold Remediation... Because You Care...

6/10/2019 (Permalink)

Mold can be unsightly, but its implications extend far beyond appearance alone. From health hazards to significant damage to your household, the havoc mold can wreak within your environment can be immense. For these reasons, mold remediation is essential at the first sign of a problem.

Here, SERVPRO of Greater St. Augustine/St. Augustine Beach explains why acting promptly is so critical in this situation.

Mold occurs naturally as a result of moisture, so in most outdoor environments, mold is always present to some degree. Yet, it can become dangerous when it develops within a confined setting, such as a home. The Centers for Disease Control and Prevention (CDC) confirms mold has been linked to conditions such as upper respiratory tract infections in otherwise healthy individuals. Moreover, individuals with asthma may find their symptoms worsening in moldy environments, and people with certain existing lung conditions may even be at risk of serious fungal infections when exposed to mold.

While your family’s health is most important, it’s not the only thing mold can damage. According to the US Environmental Protection Agency (EPA), mold destroys the surfaces on which it grows. This could include walls, floors, and ceilings, as well as household furnishings. Mold spores can also contaminate hard-to-reach places, like the components of your HVAC system, which is why the EPA recommends seeking out highly-trained mold remediation experts to tackle the issue.

Mold is commonly a result of water damage, but ridding a home of mold is not as simple as eliminating the water. Specific procedures must be performed to ensure all mold spores are completely eradicated. For instance, professional carpet cleaning is necessary to confirm the fibers are fully free of any lingering moisture. Until a professional has deemed the affected area clean and safe, your family may need to make alternate arrangements.

SERVPRO of Greater St. Augustine/St. Augustine Beach is locally owned and operated, so they’re committed to helping area homeowners during the times they need it most. The mold remediation experts are available 24/7 for emergencies and use advanced technology to apply the most efficient solutions when restoring your home. To speak with one of their friendly team members, call (904) 429-4457, or learn more about their restoration services by visiting them online.  

Superior...Customer Service Matters at the SERVPRO in St. Augustine and St. John's County

5/29/2019 (Permalink)

Have you ever felt superior customer service was a thing of the past?

When it comes to customer service at SERVPRO of Greater St. Augustine/St. Augustine Beach, our goal is to make sure you  received superior customer service.  We work directly with your insurance company and take the load off of you when disaster strikes.

Besides, you will have many questions in the moment of disaster, but we will help ease your mind one question at a time, so you can get back to business as usual.

We are dedicated to providing excellent customer service to our all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

St. John's Myth Busters on Mold!!!

5/15/2019 (Permalink)

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

Mold Protocol for St. John's Humidity

4/3/2019 (Permalink)

Are you concerned about mold growth in your home or business? Do you have questions about the best way to identify mold?

Well look no further! SERVPRO of Greater St. Augustine / St. Augustine Beach can help you through the process.

Step 1: SERVPRO of Greater St. Augustine/St. Augustine Beach will do a brief walk through of the property to inspect for possible mold growth. We do this as a courtesy for all of our customers to help you understand what will need to be done to remove any mold

Step 2: If we have a suspicion that mold is present, we will call one of our trusted vendors to do a complete inspection. The vendors we use are licensed to identify types of mold and the amount of mold that is present. Our trusted vendor will put together a full protocol.

Step 3: After receiving the protocol, our team of highly trained experts will begin the process of removing the mold. We will use our years of industry experience and our state of the art equipment to remove all mold that is noted on the protocol.

Step 4: Our trusted vendor partner will do an additional inspection after we finish our work. The experts we partner with will give us the final assurance that all mold is removed. If their test still detects mold, we go back and remove any remaining mold spores that are contaminating the air sample.

Step 5: Our licensed and insured construction crew will fix any parts of the property that were damaged during the mold removal process. Often times protocols require us to remove drywall, flooring, etc, but after our construction crew finishes it will look "Like it never even happened."

If you have any questions about mold removal, mold remediation, or mold detection, please contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

In St. Augustine, We Do Water Jobs Right

3/29/2019 (Permalink)

Local VanDyke Norman insurance agency referred their client over to us when they called the agency with a water damage claim. They came to the right place - no one knows water damage as well as we do here at SERVPRO of Greater St. Augustine/St. Augustine Beach, and as you would come to expect from us we offered lower pricing, faster and friendlier service and of course all delivered with at most quality and SERVPRO expertise and guarantee. We are here in the Old City with a first ever SERVPRO location in St Johns County - truly faster to any size disaster!  

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Old St. Augustine Landmarks!

3/25/2019 (Permalink)

"Gates" to St Augustine! Come Visit! SERVPRO in St Augustine is proud to serve Old City residents with a first SERVPRO location in St Augustine!

As we settle in our role as a big business in St Augustine, we are gradually getting more active in the community. Currently we are in infancy stages, however soon enough we are here to stay. There are many things we would like to get involved in, but first and foremost we always promote our town! We do a lot of social media posting  of pictures taken on our way to work. This one got a lot of response, so we decided to include it in our blog! 

SERVPRO of Greater St. Augustine/St. Augustine Beach is a part of the community.  We are your premier cleaning, remediation, and reconstruction team. 

 We are here in the Old City with the first ever SERVPRO location in St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

The Importance of a Clean Crawlspace

3/22/2019 (Permalink)

Did you know that roughly 40% of the air in your home comes through your homes crawlspace? Contaminated, dirty, or poorly insulated crawlspaces can negatively affect the air quality in your home.

Since crawlspaces are prone to moisture they act as a breeding ground for mold and insects. Your air conditioner can potentially transfer this dirty air into your home. Following a flood, you should always have your crawlspace inspected by the industry leading professionals at. Grossly contaminated water can negatively impact the health of your family who may have asthma or immune system issues.

Our friends at Bug Away in St. Augustine help us to keep crawlspaces free of rodents, termites, and other pests, and our team of #local restoration experts can help eliminate the mold that may be affecting your indoor air quality.

Encapsulating your crawl space creates a moisture-proof barrier which helps to increase indoor air quality and will contribute to longevity of the homes HVAC system.

If you have questions about your crawlspace, call our experts at 904-429-4457 to see how we can help!

SERVPRO of Greater St Augustine/St Augustine Beach

Top 4 Benefits of Commercial Carpet Cleaning With SERVPRO of Greater St. Augustine / St. Augustine Beach

3/21/2019 (Permalink)

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine / St. Augustine Beach offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons Why You Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back into the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

3 Crucial Reasons to Hire SERVPRO of Greater St. Augustine / St. Augustine Beach for Biohazard Cleanup

3/21/2019 (Permalink)

The most common reason people hire a biohazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other biohazardous waste that put you, your family, or your employees at risk.

SERVPRO of Greater St. Augustine / St. Augustine Beach frequently helps property owners in Florida remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of biohazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Greater St. Augustine / St. Augustine Beach can respond within 24 hours to biohazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happened to require cleanup, so discretion is importance. The cleanup crews at SERVPRO of Greater St. Augustine / St. Augustine Beach will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Greater St. Augustine / St. Augustine Beach has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Greater St. Augustine / St. Augustine Beach is highly qualified and trained to respond. Call (904) 429-4457 to schedule an appointment or visit their website to learn more.

St John's County's SERVPRO of Greater St. Augustine Bus

3/21/2019 (Permalink)

We did an unusual clean up (aren't they all?) for St John's county this week. COA bus, that typically transports handicap residents of St Augustine, was used for other type of transport. The bus was heavily contaminated with bear pepper spray. Who would you call to do a job like this??? Who would have air scrubbers, thermo-foggers, and ozone generating equipment readily available - SERVPRO of Greater St Augustine/St Augustine Beach; Long story short - we put the bus back in rotation in less than 24 hours. We stand behind our work, we are ready to serve Old City residents with any restoration needs. 

We see this bus ridding around St. Augustine and it makes us very proud! Here at SERVPRO of Greater St. Augustine there is not a restoration job we cannot do! Give us a call with any restoration questions you may have – 904-429-4457

Visit our website for more information.

SERVPRO of Greater St. Augustine/St. Augustine Beach, Move Out Thorough Cleaning

3/21/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach in action - we came well prepared to seriously clean

When this military family received new orders they had lots to do in very little time. They put their trust in SERVPRO of Greater St Augustine/St Augustine Beach to get their house and contents ready for the big move to Spain. Proud to assist our service members in their not so easy jobs, proud to be able to offer discounted pricing. 

We offers a wide range of serviced – from cleaning, to remediation, and on to reconstruction – SERVPRO of Greater St Augustine/St Augustine Beach is the vendor of choice for many local residents and businesses all over St. Johns County.  We are here to serve YOU.

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation With SERVPRO of Greater St Augustine/St Augustine Beach

3/21/2019 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach were called out when mold was discovered in a finished garage.

No one knows Mold like we do here at SERVPRO of Greater St Augustine/St Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area.

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Turn to SERVPRO of Greater St. Augustine for Complete Residential Damage Restoration Services

3/21/2019 (Permalink)

Always ready to go!

No matter what disaster occurs in your home, you can rely on SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida, the trusted leader in the damage restoration industry.

Whether you've suffered a major flood with extensive damage or just need upholstery steam-cleaned, their staff of highly trained technicians have the dedication, training, and state-of-the-art equipment to mitigate the damage, making your house feel like a home again with proven results and incredible response times.

SERVPRO offers a comprehensive list of residential services to help you cope with a wide variety of disasters, including:

  • Water Damage: Whether it's from a broken pipe or a flood, water can be extremely destructive, penetrating walls, weakening structures, and promoting the growth of mold. With their state-of-the-art equipment and superior training, SERVPRO's teams will dry out your home and completely erase all signs of the damage.
  • Fire Damage: Even a small fire can leave massive smoke and heat damage behind, so rely on their fire damage repair experts for high-quality emergency cleanup.
  • Mold Remediation: Mold growing within your walls can be extremely hazardous, especially to family members with breathing problems or allergies. Let SERVPRO completely remove the mold and prevent it from returning, giving you cleaner, healthier indoor air.
  • Storm Damage Restoration: Storms are unpredictable, and so is the damage they leave behind. Restoring your home requires SERVPRO's wide skill set and comprehensive approach to damage repair.

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

Why hire SERVPRO of Greater St Augusitne/St Augustine Beach - nobody is faster to your disaster!

3/4/2019 (Permalink)

St Augustine's famous landmark - the St Augustine Light House.

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine/St. Augustine Beach can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Emergency Service Within 1 Hour of a Loss! SERVPRO's St Augustine location is faster to any size disaster in St Johns County!!!

2/18/2019 (Permalink)

SERVPRO of Greater St Augustine's fleet is ready for dispatch at a moment's notice, located in the heart of St Augustine - one hour to the loss site!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Flooded home in St Augustine

12/27/2015 (Permalink)

While performing water damage and flood remediation in homes where there is carpet, all affected padding must be removed. In the picture you see rare Nike padding.

We make sure there is visual evidence of all removed and replaced materials which in turn allows us to get all these nuances approved through claims.

We work directly with claims so that you do not have to. This is just one example of how SERVPRO located in St Augustine goes above and beyond for our customers. 

SERVPRO of St. Augustine is leading the way in the digital realm. Check out our Facebook page to get to know your SERVPRO of St. Augustine/St. Augustine Beach.  

Connect With Us!!

Website

Youtube

Facebook

If you have questions about water damage, call us today at 904-429-4457 to see how we can help save you time and money!

Thank you for trusting SERVPRO of Greater St. Augustine/St. Augustine Beach.

Visit our website for more information.

Who you gonna call? Ghost Busters? SERVPRO are the mold mitigation experts in St Augustine

11/17/2015 (Permalink)

External Mold Remediation performed by SERVPRO in St Augustine. SERVPRO's brand now comes with 30 minute arrival guarantee.

When St Augustine Beach home failed home inspection this long time resident did not know whom to turn to. Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions. SERVPRO of Greater St Augustine/St Augustine Beach delivered yet again. State of the art of equipment, experience, and logistical capabilities and the crawl space is mold free. Ghost Busters are other restoration companies out of Jacksonville who only exploit St Augustine market for lucrative water jobs, but the game has changed. SERVPRO of Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

Tough Restoration Jobs - no one else knows how to do in St Augustine

9/26/2015 (Permalink)

All systems go! SERVPRO in St Augustine has the logistics in place to take on any job!

Our customer needed a knowledgeable mold remediation as the house she was trying to sell failed house inspection and subsequently the offer was rescinded.

Crawl space mold growth - no one else has the know-how to perform these tasks in St Augustine. SERVPRO of Greater St Augustine/St Augustine Beach is truly greater than the rest!  

We are here to help with ALL your restoration needs.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process! 

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation in St Augustine Beach

9/15/2015 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach is on the scene of mold remediation in St Augustine Beach. We are the mold assassins!

St Augustine Beach - SERVPRO of Greater St Augustine/St. Augustine Beach were called upon when mold was discovered in a finished garage. No one knows Mold like we do here at SERVPRO of Greater St Augustine/St. Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area - we are so excited! 

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of St. Augustine Saves the Day

9/4/2015 (Permalink)

We playfully call our versatile box truck Boris....shhh...this is Boris, in his natural habitat (golf commentator voice). #SERVPRO!

As SERVPRO of Greater St Augustine/St Augustine Beach was attacking the moldy refrigerator and bio contaminated kitchen, there were many unforeseen obstacles the team had to overcome. Needless to say, the only SERVPRO located in St Augustine exceeded all expectations for its residents yet again. Just in time for 450th celebrations SERVPRO of Greater St Augustine/St Augustine Beach put smiles back on our customer's faces. We are ecstatic to be located in the heart of St Augustine and to deliver for all Old City residents. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process. 

SERVPRO of Greater St. Augustine Biohazard Cleaning

9/1/2015 (Permalink)

World Golf Village - SERVPRO of Greater St Augustine/St. Augustine Beach is faster to any size disaster!

While a family was away on vacation, the refrigerator stopped working, resulting in mold and bio contamination. SERVPRO of Greater St Augustine/St Augustine Beach was faster than anyone to this situation. We do not have to drive all the way from Jacksonville! Excited to  prep this nice kitchen for a new refrigerator.

Our truck was in front of this World Golf Village neighborhood. Rest assured we made it "Like it never even happened." 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.