Recent Why SERVPRO Posts

News article about us!

2/3/2020 (Permalink)

Outstanding Sales reward Trophy for outstanding sales

Florida — the Sunshine State — known for its beautiful beaches and top vacation spots. It’s also known for its tropical storms, inclement weather, and natural disasters, like floods, hurricanes, fires, and more. SERVPRO of Greater St. Augustine / St. Augustine Beach is known for their ability to help businesses recover from these disasters. As the Greater St. Augustine’s most established name in cleanup and restoration services, SERVPRO of Greater St. Augustine / St. Augustine Beach helps thousands of businesses, residents, and families every year, whenever and wherever disaster strikes.

The SERVPRO team is dedicated to providing high-quality restoration services, including water damage restoration, mold remediation, storm damage restoration, fire damage repair, water extraction, and emergency cleaning services.

In addition to their clean up and restoration services, the SERVPRO team also has a SERVPRO Commercial Loss Division, handling large disasters with professionalism and ease across the United States. As the host of a specialized large-loss division, with commercial operations managers overseeing every detail, SERVPRO is committed to all types of commercial clients for their large loss program, including the hospitality industry, property managers, universities, and municipalities.

SERVPRO of Greater St. Augustine / St. Augustine Beach is available 24 hours a day and 365 days a year, they are prepared for the unpredictable. If you are in need of disaster recovery, or cleanup and damage restoration services, contact the team at SERVPRO of Greater St. Augustine / St. Augustine by calling (904) 429-4457. You can also visit their website to find out more about their restoration services.

2 for 1 at SERVPRO of Greater St Augustine / St Augustine Beach!!

1/24/2020 (Permalink)

This week our office received praise from 2 different customers!

Our office received this testimonial on Monday; 

"Hello- I just wanted to let everyone back at the office know how truly impressed we’ve been with your employees so far!!  From the timeliness in getting to our house in an emergency on Saturday, to their thoroughness in explaining everything along the way, they’ve been such life savers during this otherwise stressful situation.  A special shout-out to Ken and Mike for their back-breaking work today!!!  Not an easy job tenting such a large open area, but they were amazing— so friendly and polite, always taking the time to answer my many questions ?? Thanks again! Maureen R"

Thanks Maureen!! Then, our Production Manager received this testimonial on Wednesday, while communicating with the customer about progression;

"I would like to commend your team on their professionalism and service over the last three weeks."  - Candace P

At SERVPRO of Greater St Augustine / St Augustine Beach, customer satisfaction is our first priority. We are dedicated to providing excellent customer service at our family-owned franchise. 

Call us at (904) 429-4457 for a free estimate!

It's the Package!

1/24/2020 (Permalink)

SERVPRO vehicle on the job Easily recognizable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle.

Have you ever heard the cliche, "You don't get a second chance to make a good first impression!"

That's a very profound and true statement.  It reminds me of a story that one of my sales managers used to tell about Ivory soap.  The story went like this:  A young mother with several children in tow was at one of the large warehouse stores buying things in bulk for her family.  She wanted to get a large package of Ivory soap and asked the store associate if he could help her get a package off of the shelf and put it into her shopping cart.  The store associate proceeded to grab a package that had a rip in the outside packaging of the bulk package, so the customer asked the associate if he could grab a different package for her.  The store associate explained to the customer that all of the bars of soap were still in the package, even though it was ripped, and that she was still getting the same amount of merchandise.

The customer insisted that the store associate get her a different package that did not have the rip in it, because she did not want a package that was ripped, or one that looked like it had already been opened, regardless of the fact that the contents of the package were the same as all the rest.

So, what could this possibly have to do with SERVPRO of Greater St. Augustine/St. Augustine Beach?  I'll tell you:

Recently SERVPRO of Greater St. Augustine/St. Augustine Beach, received a call for a water emergency at a community where 6 condominiums had been affected when a water heater flooded a 3rd floor unit and proceeded to saturate 2 units on each of the 3 floors.  What a mess!  The Condo association got the water flow stopped and began cleanup and extraction work in the common areas of the building, but it was up to each homeowner to contact a restoration company to get there and start the restoration process.  This is where the story above connects to this situation.

As I pulled up in my easily identifiable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle, I noticed 3 other SERVPRO Greater St. Augustine/St. Augustine Beach  vehicles already on site, and four other SERVPRO associates, easily identifiable in their SERVPRO logoed shirts and khaki pants, beginning the removal and restoration process.  I also noticed about an hour to two hours later, that 3 other companies showed up to attend to some of the other units that were affected, as SERVPRO was called in for just 2 of the units. 

The first company that arrived, came in a fairly beat up van, with a logo on it that was very difficult to see unless you got within about 15' of it.  The crew, 2 guys that got out, I immediately nicknamed the motley crew, as they looked like they had just stepped off of a mullet fishing boat or something.  Hats on backwards, non-descript clothing, nothing identifying who they worked for or represented.  Quite a lackluster 1st impression, to say the least.

The next group of 2 came in an easily identified vehicle, so at least I knew who they represented. But when they got out of the vehicle, one had a logoed shirt on, one did not.  One had on what looked to be standard uniform type pants, the other had blue jeans on and a shirt that he had probably gotten at a concert.  A little better 1st impression, but still not a complete package.

The last to pull up was a non-descript, older, white van.  An older gentleman stepped out in a white t-shirt and blue jeans, and proceeded to pull out 1 beat up, white air mover, that he was taking to the 1st floor condo that had water dripping from the ceiling lights, carpets that were saturated, and drywall that was visibly wet in most of the rooms.  I didn't have a favorable 1st impression, nor much confidence that this person was equipped for the job at hand.

So, what is the point of the story?  Well, why it might be possible that all 4 of the companies that showed up for the water emergency were capable of handling the situation they were confronted with, the level of confidence that the 4 different companies instilled in me, strictly based on my first impression, was vastly different!  Clearly, the  package that SERVPRO of Greater St. Augustine/St. Augustine Beach presented, was the only one that looked complete; and the only one that inspired confidence in me as well as the homeowner that we were working with; as she was actively trying to get the other homeowners to reevaluate their choice in companies.

And why is this 1st impression (the package) so important?  Because it inspires confidence when a company pays attention to the way their vehicles look and the way their employees look.

It gives the customer confidence that if they are that concerned about their appearance, than more than likely they are just as concerned about their equipment, their training, their industry knowledge, their documentation, and ultimately, their ability to take care of the customer and provide them with peace of mind that this difficult situation will be handled properly.

So, the next time you are at the store and you notice a package slightly torn, or is taped up, and you move it out of the way to reach for the undamaged package, remember that 1st impressions mean a lot!

And if you ever find yourself in a situation where you need help with a water, fire, or mold emergency, remember the Ivory soap story, and make the right call: Call the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach.  904-429-4457.

So... why SERVPRO?

12/13/2019 (Permalink)

There are many reasons, to be blunt. We believe more can be accomplished as a team than individually, so teamwork is a core value of ours. 

We use top-of-the-line equipment and technology, which we constantly upgrade. 

Our technicians are all highly trained and they are continuously working on additional IICRC certifications. 

SERVPRO is a 24/7 service provider, we take care of most of the billing process, we monitor active jobs to check on the progress. We stay in contact with our customers and keep them updated on the job, we respond faster, we work more efficiently.

Restoration is less expensive than replacement, SERVPRO does pre-testing to make sure the damage is taken care of in the best way possible. 

We can provide itemized loss inventory, we take pictures before we begin work and after we finish. 

Our technicians undergo a specific and strict training to make sure they are providing the best services they can. Franchises are trained to IICRC standards in water and fire clean up / restoration. 

24 hour emergency response, damage mitigation, loss assessment, and an electronic file is available to customers within hours. 

These are only a few of the reasons why SERVPRO has been leaders in the fire and water cleanup and restoration for many years, and many more to come!

Our nationwide network of over 1700 franchises allows us to be "Faster to any Disaster", beacuse when a disaster hits a specific area, all local companies competing with us in water or fire restoration, may be unable to respond quickly because they don't possess the manpower to respond to all of the distress calls coming in. With SERVPRO's nationwide network, we are able to draw upon the resources of our other franchises that are not affected by the disaster, and they can enable us to quickly respond to any and all requests in a timely, professional, and consistent manner that SERVPRO has built their reputation on. 

Call your local SERVPRO at (904) 429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach...<<We Can Help>>

7/22/2019 (Permalink)

We Do it All!! 904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews goes back in and replaces the baseboards, drywall, popcorn ceiling, etc.

When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services.

SERVPRO of Greater St. Augustine/St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owned and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist you in your time of need.

If you are suffering or have suffered from water damage in you home, please reach out at 904-429-4457.

We will schedule your FREE walk through to help put your mind at ease!! 904-429-4457

St. John’s County Classical Service Call!!

6/21/2019 (Permalink)

#Local Old City!!

We are one with the community!!!!

This weekend was the Classical Music festival in downtown St. Augustine.  The St.Augustine classical music festival was hosted by the Jacksonville Symphony.  The festival was beautiful and is a must see.  There is one more weekend available to have the chance to behold this wonderful opportunity.  Come out Thursday - Saturday of this week, 7:30 pm to 9:00 pm.  Did you know the festival is at the Cathedral Basilica of St. Augustine?  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Wells Fargo History Spill... We Preserve History

6/17/2019 (Permalink)

Woolworth Department Store Sit-In of 1964

Did you know that St. Augustine is rich in Black History?  From church’s to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in starting from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to 1 year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPRO in St. Augustine "Saved the Day"!!

6/14/2019 (Permalink)

Church Sanctuary

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink.

The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15.

Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

House Hold Mold Remediation... Because You Care...

6/10/2019 (Permalink)

Mold can be unsightly, but its implications extend far beyond appearance alone. From health hazards to significant damage to your household, the havoc mold can wreak within your environment can be immense. For these reasons, mold remediation is essential at the first sign of a problem.

Here, SERVPRO of Greater St. Augustine/St. Augustine Beach explains why acting promptly is so critical in this situation.

Mold occurs naturally as a result of moisture, so in most outdoor environments, mold is always present to some degree. Yet, it can become dangerous when it develops within a confined setting, such as a home. The Centers for Disease Control and Prevention (CDC) confirms mold has been linked to conditions such as upper respiratory tract infections in otherwise healthy individuals. Moreover, individuals with asthma may find their symptoms worsening in moldy environments, and people with certain existing lung conditions may even be at risk of serious fungal infections when exposed to mold.

While your family’s health is most important, it’s not the only thing mold can damage. According to the US Environmental Protection Agency (EPA), mold destroys the surfaces on which it grows. This could include walls, floors, and ceilings, as well as household furnishings. Mold spores can also contaminate hard-to-reach places, like the components of your HVAC system, which is why the EPA recommends seeking out highly-trained mold remediation experts to tackle the issue.

Mold is commonly a result of water damage, but ridding a home of mold is not as simple as eliminating the water. Specific procedures must be performed to ensure all mold spores are completely eradicated. For instance, professional carpet cleaning is necessary to confirm the fibers are fully free of any lingering moisture. Until a professional has deemed the affected area clean and safe, your family may need to make alternate arrangements.

SERVPRO of Greater St. Augustine/St. Augustine Beach is locally owned and operated, so they’re committed to helping area homeowners during the times they need it most. The mold remediation experts are available 24/7 for emergencies and use advanced technology to apply the most efficient solutions when restoring your home. To speak with one of their friendly team members, call (904) 429-4457, or learn more about their restoration services by visiting them online.  

Superior...Customer Service Matters at the SERVPRO in St. Augustine and St. John's County

5/29/2019 (Permalink)

Have you ever felt superior customer service was a thing of the past?

When it comes to customer service at SERVPRO of Greater St. Augustine/St. Augustine Beach, our goal is to make sure you  received superior customer service.  We work directly with your insurance company and take the load off of you when disaster strikes.

Besides, you will have many questions in the moment of disaster, but we will help ease your mind one question at a time, so you can get back to business as usual.

We are dedicated to providing excellent customer service to our all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

St. John's Myth Busters on Mold!!!

5/15/2019 (Permalink)

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

Mold Protocol for St. John's Humidity

4/3/2019 (Permalink)

Are you concerned about mold growth in your home or business? Do you have questions about the best way to identify mold?

Well look no further! SERVPRO of Greater St. Augustine / St. Augustine Beach can help you through the process.

Step 1: SERVPRO of Greater St. Augustine/St. Augustine Beach will do a brief walk through of the property to inspect for possible mold growth. We do this as a courtesy for all of our customers to help you understand what will need to be done to remove any mold

Step 2: If we have a suspicion that mold is present, we will call one of our trusted vendors to do a complete inspection. The vendors we use are licensed to identify types of mold and the amount of mold that is present. Our trusted vendor will put together a full protocol.

Step 3: After receiving the protocol, our team of highly trained experts will begin the process of removing the mold. We will use our years of industry experience and our state of the art equipment to remove all mold that is noted on the protocol.

Step 4: Our trusted vendor partner will do an additional inspection after we finish our work. The experts we partner with will give us the final assurance that all mold is removed. If their test still detects mold, we go back and remove any remaining mold spores that are contaminating the air sample.

Step 5: Our licensed and insured construction crew will fix any parts of the property that were damaged during the mold removal process. Often times protocols require us to remove drywall, flooring, etc, but after our construction crew finishes it will look "Like it never even happened."

If you have any questions about mold removal, mold remediation, or mold detection, please contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

In St. Augustine, We Do Water Jobs Right

3/29/2019 (Permalink)

Local VanDyke Norman insurance agency referred their client over to us when they called the agency with a water damage claim. They came to the right place - no one knows water damage as well as we do here at SERVPRO of Greater St. Augustine/St. Augustine Beach, and as you would come to expect from us we offered lower pricing, faster and friendlier service and of course all delivered with at most quality and SERVPRO expertise and guarantee. We are here in the Old City with a first ever SERVPRO location in St Johns County - truly faster to any size disaster!  

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Old St. Augustine Landmarks!

3/25/2019 (Permalink)

"Gates" to St Augustine! Come Visit! SERVPRO in St Augustine is proud to serve Old City residents with a first SERVPRO location in St Augustine!

As we settle in our role as a big business in St Augustine, we are gradually getting more active in the community. Currently we are in infancy stages, however soon enough we are here to stay. There are many things we would like to get involved in, but first and foremost we always promote our town! We do a lot of social media posting  of pictures taken on our way to work. This one got a lot of response, so we decided to include it in our blog! 

SERVPRO of Greater St. Augustine/St. Augustine Beach is a part of the community.  We are your premier cleaning, remediation, and reconstruction team. 

 We are here in the Old City with the first ever SERVPRO location in St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

The Importance of a Clean Crawlspace

3/22/2019 (Permalink)

Did you know that roughly 40% of the air in your home comes through your homes crawlspace? Contaminated, dirty, or poorly insulated crawlspaces can negatively affect the air quality in your home.

Since crawlspaces are prone to moisture they act as a breeding ground for mold and insects. Your air conditioner can potentially transfer this dirty air into your home. Following a flood, you should always have your crawlspace inspected by the industry leading professionals at. Grossly contaminated water can negatively impact the health of your family who may have asthma or immune system issues.

Our friends at Bug Away in St. Augustine help us to keep crawlspaces free of rodents, termites, and other pests, and our team of #local restoration experts can help eliminate the mold that may be affecting your indoor air quality.

Encapsulating your crawl space creates a moisture-proof barrier which helps to increase indoor air quality and will contribute to longevity of the homes HVAC system.

If you have questions about your crawlspace, call our experts at 904-429-4457 to see how we can help!

SERVPRO of Greater St Augustine/St Augustine Beach

Top 4 Benefits of Commercial Carpet Cleaning With SERVPRO of Greater St. Augustine / St. Augustine Beach

3/21/2019 (Permalink)

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine / St. Augustine Beach offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons Why You Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back into the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

3 Crucial Reasons to Hire SERVPRO of Greater St. Augustine / St. Augustine Beach for Biohazard Cleanup

3/21/2019 (Permalink)

The most common reason people hire a biohazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other biohazardous waste that put you, your family, or your employees at risk.

SERVPRO of Greater St. Augustine / St. Augustine Beach frequently helps property owners in Florida remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of biohazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Greater St. Augustine / St. Augustine Beach can respond within 24 hours to biohazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happened to require cleanup, so discretion is importance. The cleanup crews at SERVPRO of Greater St. Augustine / St. Augustine Beach will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Greater St. Augustine / St. Augustine Beach has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Greater St. Augustine / St. Augustine Beach is highly qualified and trained to respond. Call (904) 429-4457 to schedule an appointment or visit their website to learn more.

St John's County's SERVPRO of Greater St. Augustine Bus

3/21/2019 (Permalink)

We did an unusual clean up (aren't they all?) for St John's county this week. COA bus, that typically transports handicap residents of St Augustine, was used for other type of transport. The bus was heavily contaminated with bear pepper spray. Who would you call to do a job like this??? Who would have air scrubbers, thermo-foggers, and ozone generating equipment readily available - SERVPRO of Greater St Augustine/St Augustine Beach; Long story short - we put the bus back in rotation in less than 24 hours. We stand behind our work, we are ready to serve Old City residents with any restoration needs. 

We see this bus ridding around St. Augustine and it makes us very proud! Here at SERVPRO of Greater St. Augustine there is not a restoration job we cannot do! Give us a call with any restoration questions you may have – 904-429-4457

Visit our website for more information.

SERVPRO of Greater St. Augustine/St. Augustine Beach, Move Out Thorough Cleaning

3/21/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach in action - we came well prepared to seriously clean

When this military family received new orders they had lots to do in very little time. They put their trust in SERVPRO of Greater St Augustine/St Augustine Beach to get their house and contents ready for the big move to Spain. Proud to assist our service members in their not so easy jobs, proud to be able to offer discounted pricing. 

We offers a wide range of serviced – from cleaning, to remediation, and on to reconstruction – SERVPRO of Greater St Augustine/St Augustine Beach is the vendor of choice for many local residents and businesses all over St. Johns County.  We are here to serve YOU.

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation With SERVPRO of Greater St Augustine/St Augustine Beach

3/21/2019 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach were called out when mold was discovered in a finished garage.

No one knows Mold like we do here at SERVPRO of Greater St Augustine/St Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area.

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Turn to SERVPRO of Greater St. Augustine for Complete Residential Damage Restoration Services

3/21/2019 (Permalink)

Always ready to go!

No matter what disaster occurs in your home, you can rely on SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida, the trusted leader in the damage restoration industry.

Whether you've suffered a major flood with extensive damage or just need upholstery steam-cleaned, their staff of highly trained technicians have the dedication, training, and state-of-the-art equipment to mitigate the damage, making your house feel like a home again with proven results and incredible response times.

SERVPRO offers a comprehensive list of residential services to help you cope with a wide variety of disasters, including:

  • Water Damage: Whether it's from a broken pipe or a flood, water can be extremely destructive, penetrating walls, weakening structures, and promoting the growth of mold. With their state-of-the-art equipment and superior training, SERVPRO's teams will dry out your home and completely erase all signs of the damage.
  • Fire Damage: Even a small fire can leave massive smoke and heat damage behind, so rely on their fire damage repair experts for high-quality emergency cleanup.
  • Mold Remediation: Mold growing within your walls can be extremely hazardous, especially to family members with breathing problems or allergies. Let SERVPRO completely remove the mold and prevent it from returning, giving you cleaner, healthier indoor air.
  • Storm Damage Restoration: Storms are unpredictable, and so is the damage they leave behind. Restoring your home requires SERVPRO's wide skill set and comprehensive approach to damage repair.

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

Why hire SERVPRO of Greater St Augusitne/St Augustine Beach - nobody is faster to your disaster!

3/4/2019 (Permalink)

St Augustine's famous landmark - the St Augustine Light House.

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine/St. Augustine Beach can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Emergency Service Within 1 Hour of a Loss! SERVPRO's St Augustine location is faster to any size disaster in St Johns County!!!

2/18/2019 (Permalink)

SERVPRO of Greater St Augustine's fleet is ready for dispatch at a moment's notice, located in the heart of St Augustine - one hour to the loss site!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

How to cope with mold with the help of your local SERVPRO!

2/13/2019 (Permalink)

Let’s face it, the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may* cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Greater St. Augustine/St. Augustine Beach. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Don't let the fear of mold keep you up at night. Call SERVPRO of Greater St. Augustine/St. Augustine Beach!

Flooded home in St Augustine

12/27/2015 (Permalink)

While performing water damage and flood remediation in homes where there is carpet, all affected padding must be removed. In the picture you see rare Nike padding.

We make sure there is visual evidence of all removed and replaced materials which in turn allows us to get all these nuances approved through claims.

We work directly with claims so that you do not have to. This is just one example of how SERVPRO located in St Augustine goes above and beyond for our customers. 

SERVPRO of St. Augustine is leading the way in the digital realm. Check out our Facebook page to get to know your SERVPRO of St. Augustine/St. Augustine Beach.  

Connect With Us!!

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If you have questions about water damage, call us today at 904-429-4457 to see how we can help save you time and money!

Thank you for trusting SERVPRO of Greater St. Augustine/St. Augustine Beach.

Visit our website for more information.

Who you gonna call? Ghost Busters? SERVPRO are the mold mitigation experts in St Augustine

11/17/2015 (Permalink)

External Mold Remediation performed by SERVPRO in St Augustine. SERVPRO's brand now comes with 30 minute arrival guarantee.

When St Augustine Beach home failed home inspection this long time resident did not know whom to turn to. Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions. SERVPRO of Greater St Augustine/St Augustine Beach delivered yet again. State of the art of equipment, experience, and logistical capabilities and the crawl space is mold free. Ghost Busters are other restoration companies out of Jacksonville who only exploit St Augustine market for lucrative water jobs, but the game has changed. SERVPRO of Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

Tough Restoration Jobs - no one else knows how to do in St Augustine

9/26/2015 (Permalink)

All systems go! SERVPRO in St Augustine has the logistics in place to take on any job!

Our customer needed a knowledgeable mold remediation as the house she was trying to sell failed house inspection and subsequently the offer was rescinded.

Crawl space mold growth - no one else has the know-how to perform these tasks in St Augustine. SERVPRO of Greater St Augustine/St Augustine Beach is truly greater than the rest!  

We are here to help with ALL your restoration needs.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process! 

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation in St Augustine Beach

9/15/2015 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach is on the scene of mold remediation in St Augustine Beach. We are the mold assassins!

St Augustine Beach - SERVPRO of Greater St Augustine/St. Augustine Beach were called upon when mold was discovered in a finished garage. No one knows Mold like we do here at SERVPRO of Greater St Augustine/St. Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area - we are so excited! 

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of St. Augustine Saves the Day

9/4/2015 (Permalink)

We playfully call our versatile box truck Boris....shhh...this is Boris, in his natural habitat (golf commentator voice). #SERVPRO!

As SERVPRO of Greater St Augustine/St Augustine Beach was attacking the moldy refrigerator and bio contaminated kitchen, there were many unforeseen obstacles the team had to overcome. Needless to say, the only SERVPRO located in St Augustine exceeded all expectations for its residents yet again. Just in time for 450th celebrations SERVPRO of Greater St Augustine/St Augustine Beach put smiles back on our customer's faces. We are ecstatic to be located in the heart of St Augustine and to deliver for all Old City residents. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process. 

SERVPRO of Greater St. Augustine Biohazard Cleaning

9/1/2015 (Permalink)

World Golf Village - SERVPRO of Greater St Augustine/St. Augustine Beach is faster to any size disaster!

While a family was away on vacation, the refrigerator stopped working, resulting in mold and bio contamination. SERVPRO of Greater St Augustine/St Augustine Beach was faster than anyone to this situation. We do not have to drive all the way from Jacksonville! Excited to  prep this nice kitchen for a new refrigerator.

Our truck was in front of this World Golf Village neighborhood. Rest assured we made it "Like it never even happened." 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.