SERVPRO of Greater St. Augustine / St. Augustine Beach Employee Photos

Kenneth Woodruff

Kenneth Woodruff is our production manager and has been with SERVPRO of Greater St. Augustine/St. Augustine Beach since October, 2016. Kenneth is responsible for supervising 7 crews that operate 24 hours a day, 7 days a week. Kenneth has excelled in the restoration field, receiving a prestigious certification from the Institute of Inspection Cleaning and Restoration, as well as ECTP, Fire, and Water restoration certifications. He recently earned his Xactimate certification and is now providing free estimates for anyone in St. Johns County. If you have questions regarding fire, water, mold, cleaning, or construction, please contact Kenneth at (904)429-4457.

Jessie Banks - Job File Coordinator

Jessie Banks is a Job File Coordinator here at SERVPRO of Greater St Augustine/St Augustine Beach. Jessie came to our location with extensive customer service experience. She spent last few years of her professional career with FEMA, assisting with disaster relief programs. She is currently in the process of obtaining her IICRC certifications and could not be more excited to continue her professional growth in the restoration industry. 

Dennis Rivera

Dennis is one of our Production Managers. Dennis brings over 10 years of experience in the construction industry. There is nothing Dennis cannot do, from drywall to the final punch out - he has it all under control. 

Dennis is often in charge of all day to day operations as they pertain to any stakeholder communication and job specific logistics. 

Manny Rivera

Manny comes to SERVPRO’s St Augustine location after spending over 3 years working for a custom home builder. Manny is a part of our “build-back” team and couldn’t be more excited to have joined our organization. He is always looking to expand his personal and professional horizons and is actively studying for all his restoration related certifications. Manny’s positive outlook/attitude is contagious and he is consistently rated high by our customers. 

Mike Ratliff

Welcome our New Team Member!

Mike is one of our technicians in reconstruction and restoration. He has some background in the industry and is utilizing that knowledge in learning the restoration industry and pursuing all of the necessary certifications.