SERVPRO of Greater St. Augustine / St. Augustine Beach Employee Photos

Kenneth Woodruff

Kenneth Woodruff is our production manager and has been with SERVPRO of Greater St. Augustine/St. Augustine Beach since October, 2016. Kenneth is responsible for supervising 7 crews that operate 24 hours a day, 7 days a week. Kenneth has excelled in the restoration field, receiving a prestigious certification from the Institute of Inspection Cleaning and Restoration, as well as ECTP, Fire, and Water restoration certifications. He recently earned his Xactimate certification and is now providing free estimates for anyone in St. Johns County. If you have questions regarding fire, water, mold, cleaning, or construction, please contact Kenneth at (904)429-4457.

Jessie Banks - Job File Coordinator

Jessie Banks is a Job File Coordinator here at SERVPRO of Greater St Augustine/St Augustine Beach. Jessie came to our location with extensive customer service experience. She spent last few years of her professional career with FEMA, assisting with disaster relief programs. She is currently in the process of obtaining her IICRC certifications and could not be more excited to continue her professional growth in the restoration industry. 

Dennis Rivera

Dennis is one of our Production Managers. Dennis brings over 10 years of experience in the construction industry. There is nothing Dennis cannot do, from drywall to the final punch out - he has it all under control. 

Dennis is often in charge of all day to day operations as they pertain to any stakeholder communication and job specific logistics. 

Manny Rivera

Manny comes to SERVPRO’s St Augustine location after spending over 3 years working for a custom home builder. Manny is a part of our “build-back” team and couldn’t be more excited to have joined our organization. He is always looking to expand his personal and professional horizons and is actively studying for all his restoration related certifications. Manny’s positive outlook/attitude is contagious and he is consistently rated high by our customers. 

SERVPRO technician standing by a work van

Mike Ratliff

Mike is one of our technicians in both reconstruction and restoration. He has a background in the industry and is utilizing that knowledge as he pursues more IICRC certifications. Mike has been with us for almost a year now and he is a highly valued member of our team.

Male SERVPRO technician standing by a work van

Ric Wright

Ric has been with us since May 1st, 2019. Ric works in both reconstruction and restoration. Ric is known for making sure the customers voice is heard and making sure their concerns are addressed. Ric is continuously seeking more IICRC certifications and he is a highly valued member of our team.

SERVPRO technician standing by a work van

Jon Ledoux

Jon joined our team on September 9th 2019. Jon cares about customer concerns and he pays extreme attention to detail. Jon is a highly valued member of our team and we are thrilled to have him join our team here at SERVPRO of Greater St. Augustine / St. Augustine Beach.

Male SERVPRO marketing representative stands by a work van

Zach Spade

Zach is one of our sales marketing representatives, Zach has a background in sales and marketing and he joined our team on October 8th 2019. Zach has an Associate's degree from DSC and he is currently working on getting his IICRC Certifications. Zach enjoys going out in the field and helping technicians to improve his knowledge on the industry. We are happy to have Zach on our team here at SERVPRO of Greater St. Augustine / St. Augustine Beach. Zach can be reached (904) 293-7116! 

Male SERVPRO marketing representative standing by work vehicle

Tracy Erwin

Tracy Erwin is a Marketing Representative with SERVPRO Greater St. Augustine.  He has a background in sales/marketing with Ecolab, Inc., lives in the St. Augustine area.  His focus is on educating both residential and commercial customers about SERVPRO's service offerings, as well as the importance of mitigation services. Tracy can be reached at (904) 671-3556!

Male SERVPRO technician stands in front of a work van

Ken Julien

Ken is our crew chief. Ken is a very hard worker and because of that everyone enjoys working with him. He is a pleasure to be around yet he takes his work very seriously. Ken started with us on 9/20/2019. Ken is actively working on his IICRC certifications. 

SERVPRO Technician picture

Roderick Reaves

Welcome our new team member!!

Roderick started with us on 11/4/2019 and he is a very hard worker. He is excellent when providing pack in/pack outs service. He is a pleasure to work with and to be around!

Welcome to the team Roderick! 

Male SERVPRO technician in front of a work van

Norbert Szabados

Experience: Finished trade school in 1996, since then he has been working in construction; commercial, residential and remodeling.

Certified painter, drywall installer, wallpaper hanger, and decorator.

Norbert is originally from Hungary, he's been living in the US since 2014. He is always working hard to get the best out of himself and to give his best to the people around him. 

Male SERVPRO technician

Alex Hernandez

Welcome our new team member!! Alex is our newest reconstruction technician!

Alex has 3 years of construction experience, a year of supervising experience, has a great work ethic, he is bi-lingual and excited to bring his experience to SERVPRO of Greater St Augustine / St Augustine Beach. Welcome Alex!!