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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO Offers Environmentally Friendly Chemicals!

3/17/2021 (Permalink)

Thunderstorm and SERVPRO logo with text saying Faster to Any Size Disaster SERVPRO now offers environmentally friendly chemical solutions!

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Greater St. Augustine / St. Augustine Beach is taking it one step further. Our teams also have access to  “green” environmentally friendly chemicals!

SERVPRO of Greater St. Augustine/ St. Augustine Beach has the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

We also use All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of Greater St Augustine/St Augustine Beach or visit http://www.epa.gov/dfe/

Don't forget, our advice, opinions & estimates are always free! Call our office at 904-429-4457 to see how SERVPRO of Greater St. Augustine / St. Augustine Beach can help you today.

DID YOU KNOW ABOUT SERVPRO'S ONE TEAM FOCUS??

3/16/2021 (Permalink)

SERVPRO vehicle ready to deliver on our "One Team" promise. SERVPRO vehicle ready to deliver on our "One Team" promise.

DID YOU KNOW, that as a company, from our corporate office to our franchise network of over 1700 locations, we all strive to create a culture at SERVPRO made up of collaborative, service-oriented, inclusive, hard-working teammates who embrace a “One Team” philosophy.  

“One Team” has been at the epicenter and forefront of the SERVPRO Brand since the original Brand Fluency was first created. Take note of the text first put down in writing 2003:

“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

That really sums up what our One Team focus is all about.  We strive to follow this philosophy with every customer of SERVPRO, and to do our very best to make it "Like it never even happened." 904- 429-4457

Nicotine Odor Removal: We Can Do It!

3/16/2021 (Permalink)

cigarette burning smoke Cigarette/Nicotine odor removal! Call 904- 429-4457 for a free estimate!

Here at SERVPRO of Greater St Augustine we often get hired to remove cigarette and cigar smoke contamination.  The process  of removal varies based on the strength of contamination or smell, and the area affected. Frequently our customers are not sure of how involved the process may be. Today we wanted to share what professional removal of cigarette smoke odors entails. There are many different steps and nuances in every restoration project. Here are some of the commonly followed steps in a cigarette, cigar, and similar smoke related odor removal process that we follow:  

The process is:

Step 1: Thorough Inspection and Development of Scope of Work

*   Determine how long the cigarette smoke has impacted the area?

 o The longer the presence, the harder it will be to clean.

* Inspect the HVAC ducting, walls, ceilings, furniture, and air quality.

o Nicotine residue will cling to virtually all surfaces and will remain until removed. These surfaces will need to be cleaned thoroughly.

* Remove the furniture and contents from the structure. Place in a cleaning station outside or at your warehouse

Step 2: Ceiling: Depending on the type of ceiling, the cleaning procedures will vary.

Step 3: Walls: All walls will need to be thoroughly cleaned then rinsed using the appropriate products and procedures for nicotine residue removal.  In extreme cases, where staining was heavy and unable to be completely removed, it may be necessary to apply an appropriate sealer to cover it.

Step 4: Floors: The type of flooring is another consideration.  In carpeted areas, both the carpet and padding may need to be disposed of.  Nicotine odors, especially if they are heavy, may not be able to be removed due to the porosity of those materials.  Other types of flooring will require different cleaning methods. 

Step 5: HVAC/Ducting: Thorough cleaning of the duct work will also be necessary to eliminate any possibility of re-introducing nicotine residue into the previously cleaned areas.

Step 6: Furniture and Contents: All furniture and contents will need to be thoroughly cleaned.  In some instances, it may be necessary to discard furniture items, as the difficulty and cost to clean them, may exceed the cost of replacement.

Step 7: Deodorization:  Finally, all areas, as well as furniture and contents will need to be deodorized, to remove any lingering odors.  This process would be repeated up to 4 cycles to ensure complete elimination of all odors.

There you have it.  It’s a detailed process, but fortunately it is a process that SERVPRO of Greater St. Augustine/St. Augustine Beach, can handle from start to finish.  One call, one company, one solution to nicotine related odor problems.  No job too big or too small.  904-429-4457.

A Crucial Step to Any Water Damage Job

3/11/2021 (Permalink)

Moisture reading with our state of the art equipment Moisture reading with our state of the art equipment

One small, yet critical step that is commonly over-looked (or maybe purposely skipped and then billed for) is a process called "monitoring" for a water damage job. Monitoring a water job consists of a technician going to the job site, documenting atmospheric readings, inspecting dry-out equipment, using moisture detection devices and technology to determine the progress and the status of the dry-out, and applying their knowledge and experience to make any necessary adjustments. 

Monitoring is a somewhat tedious, time-consuming part of the water damage restoration process. Even though it is extremely important to keep track of the saturation levels of whatever material you are in the process of drying-out; some restoration companies don't take the time to execute this small but important step. At SERVPRO, monitoring is taken seriously, and executed everyday. We use the monitoring process as a "tool" to improve the overall dry-out experience for our customers. For example: if the atmospheric readings aren't where they need to be; we might add equipment, replace equipment or exchange equipment with a bigger, more effective unit if necessary (such as a dehumidifier). All while communicating with the customer on a day-to-day basis and keeping them updated on the status of the job as well. Our technicians call our customers everyday to let them know their estimated time of arrival's and to address any concerns or worries from the customer. 

Call us for a free estimate at 904 429-4457! SERVPRO of Greater St Augustine/ St Augustine  Beach

How To Incorporate Pets Into a Fire Evacuation Plan

3/11/2021 (Permalink)

It’s crucial for families to create a fire evacuation plan that they can quickly put into action in the event of an emergency. This makes it easy to account for everyone—including your pets. While it may be necessary to consider services like fire restoration in the aftermath, you will find peace in knowing that every single member of the family is safe. The guide below discusses how to include your furry friend in the plan.

A Guide to Pets & Fire Plans

Pack an Emergency Food Bag

You won’t have time to pack everything that your pet needs during an actual fire, so it’s important to compile these items beforehand. Create a grab-and-go bag with a sufficient supply of food packaged in waterproof containers, along with multiple water bottles. Include bowls, doggy bags, litter, and paper towels. Don’t forget to include a spare collar with identification.

Create Some Form of Shelter

As you rush to get out of the house, you want to ensure that you grab everything you need quickly. In order to not forget anything, put your pet’s emergency bag in a crate for your dog or cat. If you have a larger dog, put a blanket inside the bag instead so that your furry friend can lay on it as necessary.

Bring Along Any Medications

If fire restoration is needed, you may not be able to get back into the home until it’s safe, which means you won’t have access to your pet’s vital medications. Make sure to pack a sufficient supply of backup medicine, plus any necessary instructions. If you have a dog, include a package of heartworm, tick, and flea preventatives.

Coping with the aftermath of a fire can be very difficult, which is why the caring and experienced team at SERVPRO of Greater St. Augustine / St. Augustine Beach is available to assist you every step of the way. Their comprehensive fire restoration services address everything from water damage to carpet cleaning. They’re available 24 hours a day, seven days a week. Visit them online to find out about their restoration and emergency cleaning services, or call the St. Augustine, FL-based company at 904- 429-4457 to speak with a representative.

Content Restoration = Happy Tenants!

3/11/2021 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on fast, professional and quality services. We are highly dedicated to exceptional customer service.

We offer many services from bio-hazard cleanup to catastrophic storm response and everything in-between. 

One of the unique services we offer is document restoration. We realize some documents hold sentimental value and can't be replaced.

If you're a property manager and your tenants unfortunately experience a fire or a flood; wouldn't it feel great to be able to ensure them all of there irreplaceable, invaluable items such as wedding pictures, legal documents, pictures of past loved ones, etc. can be restored to make it "Like it never even happened."  

If SERVPRO of Greater St Augustine / St Augustine Beach is your preferred restoration company; you can ensure your tenants their irreplaceable contents/documents will be professionally restored to preloss condition!

To learn more, contact us at (904) 429-4457 or visit our website here.

A #Greater restoration company makes a #Greater Property Manager!!

Why Choose SERVPRO for Major Commercial Losses?

3/11/2021 (Permalink)

We have a network of over 1,700 SERVPRO franchises to leverage if needed for extra equipment, man-power, supplies, etc. We have a supportive system to help you with your claim process, working with all insurance agencies and carriers. We are dedicated to providing St. Johns County with excellent customer service! Being able to successfully operate a business for a sustained amount of time is always impressive. Our location had humble beginnings in 2015 - we opened with two full-time employees, two trucks and barely enough equipment to complete a proper water damage dry-out in residential home. We looked up to companies that have been in business for a while and have mastered the ability to overcome increased competition, changing market conditions and insurance landscape, changes in the industry, and other adversities a business may face in a span of 30+ years.

Fast forward to this past year, we are one the fastest growing SERVPRO locations in Florida. In we set a record for St. Johns County (for the restoration industry) helping more than 500 customers/neighbors recover from various types of damages.  

This rapid growth has not gone unnoticed. Obviously, we received many accolades from SERVPRO corporate, as well as much recognition and admiration by local Property Restoration professionals.

Most are supportive, some felt threatened by our success and began a campaign to undermine our achievements and network of referrals we have created. One thing is common, these competitors often bolster how long they have been in business.

With that we wanted to take this time and alert all consumers out there that simply having been in business for a "long period of time" should not be the lone factor qualifying one for a project. If a company has been around for that long, typically it must have a reputation, so always check reviews. Always check their community involvement, competency of their staff, and all other relevant information, such as social media, websites etc. It is very easy to get complacent, older companies tend to have an older equipment inventory, low levels of urgency, sense of entitlement, and unwillingness to adapt to newer market conditions and industry trends.

It is a great achievement to be able to sustain longevity in such competitive industry (Restoration), albeit, often companies that bolster their time in business as the core for their qualifications lack major components to truly be able to offer services that are better than competition. As a savvy consumer one should always check consumer reviews, project management’s credentials, condition of equipment and relevance, as well as the organization’s community involvement and their local “footprint”. If a company has been in business for more than 30 years and is truly the industry leader and an active member of the community – these types of companies rarely leverage time in business to swing preferences their way, as everyone knows who they are anyway! If you must mention you have been around for 30 + years, maybe you should change things up a bit and become more noticeable… Just a thought.

Call for a free estimate at 904-429-4457

Why Your Business Needs Biohazard Cleanup

3/10/2021 (Permalink)

Wiping down a phone with cleaning products SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help your business or office open safely!

When you think of biohazard cleanup, you might imagine laboratories or private facilities. However, this type of cleaning service often involves sanitizing offices or other workplaces. The following guide explains why this practice is essential.

What Is Biohazard Cleanup?

A biohazard is any potential threat to the environment or human health caused by biological agents. Common biohazards include human bodily fluids, rodent droppings, drug residue, and chemical waste. Bodily fluids are spread by coughing and sneezing, which can increase the spread of viruses. Biohazard cleanup sanitizes the area and reduces the risk of infection. As a result, it makes your workplace safe for you and your employees.

What Are Its Benefits?

Since the COVID-19 pandemic began, many businesses have been operating remotely to follow social distancing guidelines. However, as employees return to the workplace, it's more important than ever to sanitize and disinfect your premises to prevent infection. This precaution can improve productivity since your employees will know that you're prioritizing their health. Your team members won't have to take breaks to find disinfecting wipes and sanitize their areas. Also, since you'll prevent the spread of disease, there will be fewer employee absences. 

Why Should You Hire Professionals?

Professional cleaners have the expertise and personal protective equipment to sanitize correctly and safely. They use the proper chemicals to destroy microbial contaminants and know where to apply them for the best results. A team of professionals will clean door handles, light switches, desktops, and other necessary locations. 


If your business is opening up again and requires biohazard cleanup, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Augustine, FL. This local company offers commercial and residential cleaning services. We will disinfect surfaces and prevent the spread of disease to keep your workplace safe and productive. We can also provide mold remediation, water damage restoration, and fire damage repairs. Visit the website to learn more or call 904 -429-4457 to schedule biohazard cleanup. You can also check out our online videos.

A Guide to Flood Safety

3/10/2021 (Permalink)

Woman looking out rain covered window at flood SERVPRO of Greater St. Augustine/ St. Augustine beach is here to keep you and your family safe during flood season!

A flood can happen at any time without warning. If one occurs, it's crucial to consider how you'll protect yourself and any family members. Planning will allow you to stay safe and restore your home as soon as possible. From watching the news to dealing with water damage, the following tips will provide an effective course of action. 

3 Stages of Flood Safety

1. Beforehand

Some factors indicate an impending flood. For example, check the weather forecast regularly for signs of major storms or hurricanes. You should also find out if you live in a flood zone, which is an area that's more likely to experience high levels of water from heavy rain. 

If you think you're likely to experience a flood, take the proper precautions. Try to move to a different location ahead of time. If you can't, gather food, water, blankets, and flashlights to stay comfortable until the flood passes. 

2. During

Once the flood begins, you'll need to act swiftly. Stay far away from any electrical appliances and outlets, and avoid floodwater as much as possible, as it will likely contain bacteria. If there isn't a part of your home that's safe, determine if you can leave the premises. If you do, avoid driving through floodwater, which could damage your vehicle. 

3. Afterward

If you left your property, wait until local authorities allow you to return. Once it's safe, contact a water damage restoration team immediately. Professionals will remove the floodwaters from your home and fix any structural damage. If you have flood insurance, contact your provider so that you can get the funds necessary to stay elsewhere while your home is being treated. 

If you're seeking water damage restoration services, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach. The professionals at this local company offer a broad range of emergency remediation services to residential and commercial clients throughout St. Augustine, FL. They can also assist with mold removal and biohazard cleanup. Visit the website to learn more about how they can help, and call 904- 429-4457 to schedule an appointment.

Reoccurring Pest Issues??

3/10/2021 (Permalink)

SERVPRO trucks ready to respond SERVPRO of Greater St Augustine / St Augustine Beach work vehicles ready to respond to emergency water damage losses! 904-429-4457

Have you ever had a termite or any other bug / pest problem? What a headache... what made them target your home or business? Do they keep coming back!? At SERVPRO, we've seen this before. Generally speaking; termites and other pests are attracted to moisture. Saturated wood (and other building material) makes it very easy for them to infest and create problems. Cellulose inside of wood is what the termites are after, and they will stop at nothing to get to it. 

SERVPRO doesn't offer termite/pest control services, but we do offer free estimates to check for water damage and saturation. We can find the real problem, which is in most cases saturated (wet) wood or other building material, and we can professionally dry it out. This means when the preventative solution the pest control company used on your home or business eventually diminishes; the termites or other pests shouldn't come back! Stop paying for pest control services several times a year and eliminate the source of the problem entirely! Call us at 904 429-4457 for your free estimate. Check out our website and our customer reviews!

A referral to a friend or co-worker is the greatest compliment you can give us! 

Because we care!

2/21/2021 (Permalink)

Certified: SERVPRO Cleaned Call today and schedule a professional disinfecting and sanitizing service! (904) 429-4457 Available 24/7/365

As a company, we have taken many precautionary steps to prevent contaminating ourselves and all environments we work in. All tools and equipment coming into your property have been cleaned and professionally disinfected, with the same solution we use to professionally sanitize and disinfect commercial facilities for customers. All our technicians wear proper PPE on every job-site to protect themselves, our customers and the work environment, all staff has been provided with training to safely work in contaminated environments. We've all been provided with training to identify any symptoms from our co-workers and customers. We have stringent safety and health procedures that we continuously strive to follow and improve upon. 

Overall, we are taking extraordinary caution to ensure we don't cross-contaminate ourselves, co-workers, customers or our own families. 

We understand the seriousness of the time we are living in, and we are here to help.

We are performing all cleanup and bioremediation in compliance with the guidelines provided by the CDC and by local authorities. SERVPRO's proprietary cleaning agent, SERVPROxide, is an EPA-certified and hospital-grade disinfectant that has demonstrated effectiveness against similar and in some cases, "more dangerous" pathogens than the virus. If you have any questions or concerns about our services;

Call your local cleanup and restoration experts today at SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate and ask about our Certified SERVPRO Cleaning service!! It's a higher standard of clean.

3 Steps to Take If You Experience a House Fire

2/18/2021 (Permalink)

Home after fire damage getting reconstruction SERVPRO of Greater St. Augustine is here to handle all your fire damage and reconstruction needs. Call 904-429-4457 to schedule a free estimate!

A home fire is an unexpected event that can turn your world upside down. However, fire restoration professionals can help you rebuild your property. There are a few essential steps that can quickly get you back into your home. Review the following tips to make the process easier as you recover.

How Should You Restore Your Home After Fire Damage?

1. Perform a Damage & Safety Assessment

Document all the damage to your home for your insurance carrier. They’ll use this information to determine what they’ll cover. However, leave the inspection to fire restoration professionals. Parts of the structure may be compromised or smoldering, and they’ll know how to move around safely. They’ll take pictures of the damage and formulate a plan to remove salvageable items and debris. 

2. Handle Damage Control

Have fire restoration professionals remove soot that could spread to untouched areas of the home. They’ll then clean any spilled water from the plumbing. This action will prevent mold growth, rotting wood framing, or rusting metal hardware. Standing water may also erode your home’s foundation, leading to widespread collapse, so they’ll dry it and cover exposed areas with moisture and vapor barriers.

3. Schedule Construction

Schedule reconstruction as soon as the debris is cleared. SERVPRO of Greater St. Augustine/ St. Augustine Beach is your one stop shop for all your restoration and reconstruction needs. Our reconstruction professionals will seal any cracks in the foundation and reinforce the wood structure with more lumber. Once they’re confident that this frame will support the home, they’ll hang new drywall, repair roofing, and lay new flooring. Finally, plumbing, electrical, and refinishing services will restore your home to its original condition so that you and your family can move in.

If you’re looking for fire restoration professionals, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Augustine, FL. You can count on this reliable company when the unthinkable happens. They handle water extraction and mold remediation, biohazard cleanup, and storm damage restoration. Learn more about their services on website, or call 904 429-4457 to ask any questions.

SERVPRO of Greater St Augustine responds to Emergency Water Damage Loss

2/16/2021 (Permalink)

SERVPRO equipment and technology in action SERVPRO of Greater St Augustine / St Augustine Beach has state-of-the-art technology and equipment to help make it "Like it never even happened."

Follow the link below to a short video demonstrating work being performed in a very small bathroom in a water-damaged house in St Augustine. SERVPRO of Greater St Augustine / St Augustine Beach has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form.

Call (904) 429-4457 today to speak with their staff and visit their website and Facebook page for a comprehensive breakdown of their services.

Why call SERVPRO for Emergency Water Damage Response?

2/15/2021 (Permalink)

SERVPRO Drying equipment in action SERVPRO is the industry leaders in Restoration and Cleanup, here to help when needed most, we are open 24/7/365! Call today! (904) 429-4457

There are plenty of restoration companies out there for you to choose from if you were to unfortunately experience water damage. So, why should you choose SERVPRO? With SERVPRO, over the course of many years of steady growth, we have developed a specific and effective process for our teams to follow for every single water damage job we receive. This process has been proven to work, providing our customers with the top quality customer service they deserve. The top quality customer service is the reason for our growth over all these years.

Our process is broken down into 4 separate sections, each section represents different portions of the overall project. This helps implement organized structure for our technicians and project managers to ensure the project is done right. Each section has its own important steps to follow to ensure nothing gets over-looked during any sections of the overall project. These steps include inspection, documentation, consultation and establishing a plan.

With SERVPRO, you will receive top quality service due to our attention to detail, our commitment to top quality customer service and overall satisfaction. Other restoration companies don't have the resources available and the experience over years of growth like SERVPRO. At SERVPRO, we have the luxury of over 1700 other franchises to leverage for help, resources, and anything else we need to make it "Like it never even happened." If you or someone you know have any water damage questions, call your local SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457! We provide free estimates! 

SERVPRO, your local emergency response team

2/12/2021 (Permalink)

SERVPRO service vehicle picture SERVPRO of Greater St Augustine / St Augustine Beach is here to help when our neighbors and community needs us most! 24/7/365 - we're here to help!

Florida — the Sunshine State — known for its beautiful beaches and top vacation spots. It’s also known for its tropical storms, inclement weather, and natural disasters, like floods, hurricanes, fires, and more. SERVPRO of Greater St. Augustine / St. Augustine Beach is known for their ability to help businesses recover from these disasters. As the Greater St. Augustine’s most established name in cleanup and restoration services, SERVPRO of Greater St. Augustine / St. Augustine Beach helps thousands of businesses, residents, and families every year, whenever and wherever disaster strikes.

The SERVPRO team is dedicated to providing high-quality restoration services, including water damage restoration, mold remediation, storm damage restoration, fire damage repair, water extraction, and emergency cleaning services.

In addition to their clean up and restoration services, the SERVPRO team also has a SERVPRO Commercial Loss Division, handling large disasters with professionalism and ease across the United States. As the host of a specialized large-loss division, with commercial operations managers overseeing every detail, SERVPRO is committed to all types of commercial clients for their large loss program, including the hospitality industry, property managers, universities, and municipalities.

SERVPRO of Greater St. Augustine / St. Augustine Beach is available 24 hours a day and 365 days a year, they are prepared for the unpredictable. If you are in need of disaster recovery, or cleanup and damage restoration services, contact the team at SERVPRO of Greater St. Augustine / St. Augustine by calling (904) 429-4457. You can also visit their website to find out more about their restoration services.

Celebrate small victories!

2/10/2021 (Permalink)

Painting with quote on it SERVPRO of Greater St Augustine / St Augustine Beach is your local mold remediation / mitigation experts! Call us at (904) 429-4457... 24/7/365!

When situations in life disrupt everything that was normal…you may get to the point where you wish that this was your biggest worry for the day.

Definition of restoration

1: An act of restoring or the condition of being restored: such as

aA bringing back to a former position or condition:

In its simplest form, that is what restoration is all about; returning things to their previous state or condition.

At SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH, we realize that a water, fire, or mold situation could put you in a position that totally disrupts your normal life; the way you go about your daily routines, sleeping in your own bed, cooking in your own kitchen, doing your laundry in your own washer and dryer, or just lounging in your favorite chair watching your favorite program on TV.

And we also realize that getting you back to those routines in the environment that you are most familiar with, is a top priority!

That is why we operate 24/7/365; because we realize that the faster we can respond to your call for help, the faster we can begin the cleanup and restoration process that will get you back to your normal routine as soon as possible.

There’s never a good time for an emergency, and at SERVPRO Greater St. Augustine/St. Augustine Beach, we hope that you’re never faced with one. But, if you are, remember that at SERVPRO we pride ourselves on being “Faster to Any Size Disaster”, and fully capable of making it “Like it never even happened.”

Don’t worry, we’ll take great care of you if you need us. (904) 429-4457, we provide free estimates as well! 

Now, go get those clothes out of the washer and get them into the dryer, before the mildew sets in.

We love helping local businesses!

2/10/2021 (Permalink)

meter checking water readings on wet carpet SERVPRO of Greater St. Augustine is here to help local businesses 24/7/365!

When disaster strikes, we at SERVPRO of Greater St. Augustine/ St. Augustine Beach are here to help, day or night, 24/7/365!

This week, our local BNI partner called us when his facility had water running in through the ceiling in two sections of the building, due to the heavy storms that came through that day. We sprung into action, offering him a free assessment to see how we could help him keep his business open with limited disruptions! 

We love being able to help out our BNI partners and local businesses. No job is too big or too small!

As soon as you suspect or know that you have water damage, call us at SERVPRO of Greater St. Augustine/ St. Augustine Beach for a free estimate at 904-429-4457. Our team are experts in water damage restoration and are here to help you fix whatever problem you have "Like it never even happened." 

3 Signs There's Mold Growing in Your Carpet

2/5/2021 (Permalink)

SERVPRO cleaning carpet SERVPRO of Greater St Augustine / St Augustine Beach is here to help, 24/7/365, we're only a call away at (904) 429-4457.

Mold can damage carpeting and cause health effects. Therefore, it's important to understand the common signs of mold growth so that you can take preventative action immediately. Here’s a closer look at the main indications of this issue and how carpet cleaning can salvage household flooring.

How Can You Tell if Mold Is Growing in Your Carpet?

1. Bad Smell

You might notice a musty smell, or guests may comment on a strange odor. If you spend most of your time indoors, you might not notice the smell because you've become accustomed to it. However, it’s important to check underneath the carpets once you've detected a problem.

2. Damp Carpet

A wet carpet can result from recent spills or flooding and should be cleaned as soon as possible. Allowing it to sit could lead to bacteria and fungal growth. If leakage has occurred for an extended period, you will probably find mold underneath the carpet and should seek carpet cleaning services.

3. Discoloration

Mold can be difficult to detect if it’s grown deep into the carpet, but advanced growth can appear in various colors. Families might notice green, red, or black patches on the carpet. Inspect the bottom of the carpet and the floor underneath for any signs of these spots. Carpet cleaning services may be able to resolve the problem. However, if the damage is extensive, the carpet needs to be replaced immediately.

If you’re experiencing water damage in your home from recent storms and flooding, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach. This restoration company offers water damage restoration, mold remediation, and fire damage repair to commercial and residential properties. Each technician is certified and fully trained to handle any problem. Call their team at (904) 429-4457 or visit their website for more information. 

What to do if you find mold in your home or business (Call SERVPRO)

2/5/2021 (Permalink)

"Black Mold" picture SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any mold problems or questions you may have! (904) 429-4457! Free estimates!

What to Do If Your Home Is Contaminated by Black Mold

Along with calling a mold remediation specialist, here are some other steps you should take. 

1. Test for the Substance

Testing your home for mold is crucial, as it allows you to locate the most infested areas. Testing also specifies the type of mold, which is helpful for implementing the correct removal method. If you fail to completely remove mold or use the wrong cleaning method, spores will continue to grow and may cause health effects to your family.

2. Fix Leaks

Mold needs a damp, warm environment to thrive. If you’ve had a leaky pipe for several months or years, chances are that mold will grow around that area. Additionally, mold can also be caused by condensation, which sometimes appears on windows and window sills, as well as pipes. To prevent growth, fix any leaky areas in your plumbing system, and wipe all windows frequently.

3. Consider Professional Mold Remediation

While you can clean up mold on your own, getting professional help is recommended. A professional service will effectively clean mold from hidden areas, such as underneath baseboards in the walls, to ensure that all spores are eliminated. They’ll also clean mold off items, such as furniture, to salvage your belongings. The team will conduct a final test to ensure all traces of growth are eliminated.

Do you suspect you have mold in your home? Contact the team at SERVPRO of Greater St. Augustine / St. Augustine Beach for testing and removal services. Their highly trained technicians are available 24/7, so no matter what time of day you discover mold in your home, they’ll help. Learn more about mold remediation services by visiting their website. Call (904) 429-4457 to schedule an appointment. 

3 Side effects of Water Damage in your home

2/3/2021 (Permalink)

Tightening of a leaking pipe SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We are on standby 24/7/365 to help when you need us most. (904) 429-4457

How Moisture Damage Affects Your Home

1. Mold Formation

It takes a day or two for mold to grow and thrive on a damp surface. Once it proliferates, it can easily grow on floors, drywall, wallpaper, tiles, insulation, and fabrics, leaving your home vulnerable to damage. Mold can cause health effects. It’s imperative to have mold remediation professionals identify and eliminate the presence of spores. 

2. Pest Outbreaks

Insects and pests are especially attracted to moist environments. Mosquitoes, carpenter ants, cockroaches, and beetles are drawn to water. Some can even cause greater damage in a home by gnawing on soft, damaged wood and weakening compromised areas. Quick attention to the problem can help reduce the likelihood of outbreaks.

3. Structural Problems 

If water lingers in a space, your home will experience some loss of structural integrity. For example, moisture can seep deeply into drywall and cause visible stains. It can also soften the wall's material and cause it to collapse. Walls can swell and become warped, while others may develop small air bubbles. Extensive damage can even affect critical supportive structures, like load-bearing walls and beams. 

Coping with water damage on your own can be difficult. If you need help, contact SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL. These experienced mold remediation and water extraction professionals specialize in emergency cleaning services. Visit them online to learn more about water damage repair, or call (904) 429-4457 to ask any questions.

5 Ways to Protect Your Business From Flood Damage

1/29/2021 (Permalink)

Street flooding SERVPRO is here to help 24/7/365 when you need us most. We specialize in making it "Like it never even happened." (904) 429-4457

Storms can easily bring floodwaters to your doorstep. However, floods can also occur due to a minor plumbing leak in your building. It's vital to prepare for these possibilities and take steps to prevent water damage. Use the following guide to learn more about how you can keep your business safe. 

How to Protect Your Commercial Building From Water Damage

1. Maintain Your Plumbing

Plumbing leaks, clogs, and backups can quickly flood your business, so regular maintenance is essential. Have your plumbing inspected by a professional at least once a year to ensure you don't have leaks, problems with valves, or corrosion forming. Follow best practices for maintaining your plumbing, including only flushing waste and toilet paper and not putting oils or grease down the drain.

2. Landscape with Native Plants 

Surround your commercial building with native plants and vegetation to reduce soil erosion. If there's a leak in your outdoor plumbing, the soil will be able to absorb the water. If there's a flood, the soil will cause the water to recede faster, reducing your building's exposure to water. 

3. Invest in Water Barriers 

Sandbags and tarps can help divert water away from your building. Keep a supply on hand in case of an emergency. Watertight shields over windows and doors can also keep floodwaters out. These barriers should be installed on any openings located at or below the Base Flood Level (BFE) for your building. You can identify your building's BFE using a FEMA flood map

4. Use Water-Resistant Materials 

Use water-resistant flooring, furnishings, insulation, and wall coverings in your commercial building. These materials can typically withstand exposure to water for up to 72 hours before sustaining damage. This timeframe will allow you to schedule emergency cleaning services.

5. Seal Cracks 

Water will find any entry point, including through small cracks. Regularly inspect your building for cracks in the walls, windows, and foundation. Seal any openings with a waterproof sealant. However, if there is significant deterioration in these areas, they may need to be reconstructed.

If your business has sustained water damage from a flood or plumbing problem, turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. These trusted cleaning experts have provided fast and reliable restoration services since 1967. Learn more about their services by visiting them online or call (904) 429-4457 to speak with a representative.

Tips for Staying Healthy as COVID-19 and Flu Season Continue

1/26/2021 (Permalink)

SERVPRO technician cleaning an office in PPE SERVPRO of Greater St. Augustine urges everyone to follow cleaning and disinfecting protocol to keep you and your family safe and healthy this year!

For the past year, the COVID-19 pandemic has challenged business owners and homeowners to adapt to new ways of life and working, without risking exposure to the highly contagious virus. Now with flu season being upon us, it is even more important to stay vigilant about following cleaning and disinfecting protocols to keep you, and your family safe and healthy. 

Scientists at the CDC believe that both COVID-19 and the seasonal flu are primarily spread by droplets that are produced when infected people cough, sneeze or talk. Scientists also believe that individuals can contract the flu and COVID-19 by touching a surface or object that has virus particles on it and then touching their mouth, nose, or eyes as well. While the CDC continues to recommend getting a yearly flu vaccine to aid in protection from flu viruses, experts also emphasize the important of cleaning and disinfecting frequently touched surfaces. Cleaning and disinfecting surfaces frequently such as tables, door handles, light switches, countertops, phones, sinks, toilets and keyboards can help mitigate the potential spread from these contaminated surfaces. 

To help control the spread of these viruses and limit exposure, the CDC recommends that you wash your hands frequently for 60 seconds at a time, or when washing your hands is not an option, using hand sanitizer that is at least 60% alcohol. As well as keeping your hands away from your face and eyes, and wearing a mask or even gloves to protect others. 

For daily effective cleaning at home or at work, start by washing down surfaces with soap and water, then follow up with a disinfectant. 

For business owners who require deeper cleaning techniques or want to offer peace of mind to employees and customers, SERVPRO of Greater St. Augustine/ St. Augustine Beach offers their Certified: SERVPRO Cleaned program. Certified: SERVPRO Cleaned is a new defensive pathogen cleaning program that goes beyond standard janitorial cleaning practices. You can trust SERVPRO of Greater St. Augustine/ St. Augustine Beach professionals to bring a higher standard of clean. 

SERVPRO of Greater St. Augustine/ St. Augustine Beach specializes in water, fire and mold mitigation and restoration, cleanup, repair services and 24-hour emergency service, helping to remediate damage, make it "Like it never even happened." For more information on our services and our Certified: SERVPRO Cleaned program, check out our website or call us today at 904-429-4457 to schedule a free estimate!

Be It Known that: SERVPRO of Greater St Augustine / St Augustine Beach is IICRC certified!

1/20/2021 (Permalink)

SERVPRO Greater St Augustine IICRC certification We have pledged to maintain an awareness of and knowledge about IICRC standards relevant to all operations at SERVPRO Greater St Augustine!

What is IICRC? The Institute of Inspection Cleaning and Restoration Certification Board

What does it mean to be an IICRC certified firm? It means we strictly follow and enforce the latest and best industry practices and standards.

When someone receives an IICRC certification, they are held to the highest of industry standards. This helps keep industry standards high and helps establish a national standard.

When it comes to water damage, fire damage, and mold damage: There is nothing more important than making sure the job is taken care of by an expert. 

Unmatched in technical excellence, IICRC standards are developed to provide the highest quality concepts, terminology and procedures recognized in the cleaning and restoration industry. 

That's why insurance professionals keep an IICRC graduate in their list of contacts, they know only the best receive IICRC certifications.  

Here are some of the many values an IICRC certified firm is expected to uphold:

Respect: An IICRC certified firm is expected to show respect to all customers and staff at all times.

Integrity: It is expected that all certified firms have and practice strong ethical principles. This goes for all aspects of the restoration industry; Marketing, Pricing, Scope of Work, Communication with all respective parties involved, and Execution of the scope of work! 

Responsibility: All IICRC certified firms are expected to treat the scope of work at customers' properties as if it were their own! Something we like to say at SERVPRO is; Treat all customers properties as if it were the Pope's or it was the White House! 

Excellence: Performance, Leadership, and overall excellence are expected out of all IICRC certified firms! 

Expertise: To keep industry standards as high as possible, IICRC requires continuous education courses be taken to keep the certification / license. 

SERVPRO of Greater St Augustine / St Augustine Beach is proud to be a Certified IICRC firm!

(904) 429-4457! Call for a free estimate!

Protect what's important during an active fire!

1/14/2021 (Permalink)

Evacuation Plan map Evacuation plans are critical, we can help you create a digitally formatted all-in-one file, our ERP or Emergency Ready Profile!

How Can I Protect My Family in the Event of a Fire?

1. Include Everyone in the Planning Process

Schedule a family meeting for the entire household, even small kids. Go over exits points, responsibilities—such as who will grab emergency kits—and alternatives in case your original plan falls through. Encourage your family to ask questions and make recommendations of their own. Once you’ve finalized a plan, print several copies and hand them out to each family member. Additionally, tape a copy in common areas, such as the kitchen and living room, where it’s highly visible by all. 

2. Establish an Evacuation Route

There should be at least two established exits out of the home. Once outside, you and your family should follow the same route to a meeting place. The place you meet at should be in close proximity to your home, but not so close that you’re at risk of being injured by the fire. Make sure everyone knows this meeting place and how to get there. 

3. Make Sure Emergency Numbers Are Accessible

If your kids have mobile devices, emergency numbers should be stored. Older kids should also be taught to memorize important numbers, including the fire department or a trusted neighbor or family member’s cellphone digits. 

4. Practice Evacuating

In order for your plan to work, it’s essential to practice it at least a few times a year to make sure your family knows it well. Schedule practice sessions once every three or four months to coincide with testing your home’s fire alarms. This way, your children will know exactly how to take action and what to do in case a fire breaks out. 

The tips above will help keep you and your family safe during a fire. The team at SERVPRO of Greater St. Augustine / St. Augustine Beach provides 24/7 fire restoration services using specialized techniques for smoke and odor removal, water damage, and any other hazards associated with a house fire. Visit them online for a complete breakdown of their fire restoration process and call (904) 429-4457 to discuss your fire plan.

Get it done right... the first time!

1/14/2021 (Permalink)

SERVPRO Mold Removal Advertisement SERVPRO of Greater St Augustine / St Augustine Beach is here to help! We love our communities and we're here for them whenever they need us the most

Recently we had a job come in from a residential homeowner. She experienced water damage a few years ago and she choose to hire a different restoration company to perform water extraction.

To her surprise, when she hired a flooring company to replace her hardwood floors; the flooring company found extensive mold growth hiding under her old hardwood floors. That's when she made the right call and chose SERVPRO of Greater St Augustine / St Augustine Beach to come and take care of the mold and water damage! She won't have to worry about this happening again, because at SERVPRO, we truly make it "Like it never even happened."

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate! We are dedicated to providing excellent customer service, we encourage you to check out our reviews on Google, Facebook, and Yelp! Check out our YouTube channel, follow us on Facebook, IG, and Twitter! 

First Responders got us covered.. We've got them covered!

1/12/2021 (Permalink)

SERVPRO Truck at a Fire Station SERVPRO proudly supports our all first responders and all healthcare workers! Here we are at a Fire Station Ready about to begin work! (904) 429-4457

We're so happy to help our local First Responders when they reached out to us for help at several of their fire stations!

They know no job is too big or too small for SERVPRO

5 Fire Stations, 10 Fire Stations, 20 Fire Stations... They know they can rely on us! 

Just like we rely on these brave men and women everyday. We thank all First Responders and Fire Fighters for putting their lives on the line everyday to keep us safe. 

We're so grateful to help them ensure their Fire Stations are safe as well, and they can feel comfortable in them. 

SERVPRO salutes veterans, first responders and healthcare workers; especially during these trying times... 

Call today for a free estimate at (904) 429-4457!

Commercial cleaning... area's that might get overlooked

1/9/2021 (Permalink)

SERVPRO Green Means Clean Advertisement SERVPRO of Greater St Augustine / St Augustine Beach takes pride in providing exceptional customer service. We go above and beyond for all customers!

Commercial Cleaning – Don’t forget the Area Above the Ceiling!

It’s a common practice for many hotels, restaurants, and healthcare facilities to plan and budget for hiring a commercial cleaning company for quarterly, semi-annual, or annual cleaning of carpets, floors, and even equipment, to ensure that their guests, residents, patients, and even visiting family members will not only enjoy and provide favorable reviews about their experience, but also that they will not be exposed to any potential health hazards because of the proactive measures that were taken.

At times though, during this planning process, one area that can get overlooked, is above the drop ceiling in the kitchens, dietary, dining, and possibly even patient service areas.  There are several reasons these areas can be so critical.

  1. There is typically more heat in many of these areas, due to the equipment in use, as well as moisture from hot water and steam from dish machines, etc…
  2. Pests are attracted to these areas because of the smells, food and nesting materials they can find, and the darkness and lack of activity.

Contamination from rodent hairs, urine, and feces, is a concern and not to mention the damage they can do from gnawing on electrical wires and other parts of the structure.

And while it may be a common practice for these types of facilities to require their pest control providers to visually inspect the ceilings during their visits and to document any evidence of any of these issues, there is often a disconnect as to who should be responsible for cleaning up what is found.  Very often the documented issues that are found are not taken care of because the pest provider does not offer that type of cleanup service, and the facility itself does not have the manpower or expertise to effectively address these types of issues.

So, the area could remain contaminated, which could contribute to the possibility of several problems:

  1. Any maintenance that requires removal of any ceiling tiles could expose the workers and employees to possible health issues related to rodent contamination.
  2. Food safety could be compromised below the affected areas
  3. Rodent issues could develop to the point where customers or employees start to see live rodents, because the pest company was unable to determine if there was ongoing activity in the building because the original evidence that was documented was never cleaned up!

So, what does all of this have to do with SERVPRO?  Well, I’ll tell you…SERVPRO not only has a team of service professionals capable of quarterly, semi-annual, or annual cleaning of the floors, carpets, equipment, and even walls, but they also have their own products for cleaning and disinfecting the area above the ceiling. Not only that; they are experts at identifying water damage and mold, so while they are working above your ceiling, they can also determine if there are any areas where mold be growing, or water leaks may be evident.

This is a proactive service that while it may not be visible to your guests, residents, visiting family members, and even your own valued employees; it could be more valuable for the protection of “your brand” than any of the other services mentioned.

Why? Because no one wants to find out after the fact that…

  1. You have a rodent issue that is being seen by your customers or employees (and of course, posted on social media), that may have been prevented, because your pest technician noticed new evidence of pest activity, because the old evidence had been removed with the last cleaning.
  2. Mold can cause health effects. 

So, while SERVPRO will not provide any type of rodent or pest control/elimination service, nor give any recommendations as to how to prevent such issues, we will proactively provide the cleaning of these critical areas, so that you can

  • Get more accurate reporting and better service from your pest program provider because you have provided a clean environment in a key area, where any new activity can be recognized and addressed.
  • Proactively monitor this critical area and minimize any damage that might be caused by water leaks; such as the development of mold, weakening of the structural integrity of the building due to excessive moisture, or even ceiling tile replacement due to water damage.

While it is true that many of the services SERVPRO offers are reactive in nature, and that our goal is to be, Faster to any Disaster and to make it "Like it never even happened," it’s also true that, “An Ounce of Prevention, is Worth a Pound of Cure!”  That is especially true when it comes to “Brand Protection.”

YOUR BRAND IS WORTH PROTECTING! Let SERVPRO help you make sure that nothing is overlooked… (904) 429-4457

Not even the area: ABOVE THE CEILING!

The best plan is to be prepared!

1/4/2021 (Permalink)

Hurricane evacuation sign SERVPRO is here to help with Storm Damage Restoration and Cleanup! Restoring homes to preloss condition since 2015! 904-429-4457

Florida is a beautiful state that offers warm year-round temperatures, which is desirable for those who want to escape cold weather. Unfortunately, Florida’s location between the Gulf of Mexico and the Atlantic Ocean also makes it prone to severe weather like hurricanes and tropical storms, which can lead to massive water damages. Protect your property from natural disasters by using the following preparation guide. 

A Guide to Preparing Your Home for Natural Disasters

Prepare Your Home

Power often goes out during severe storms, but when the electricity comes back on, the power surge can damage your appliances and devices. Before the storm hits, unplug all your electrical devices, including your television and microwave. 

Another way to prepare your home for an impending storm is to stock on up food and store it correctly. Purchase plenty of water bottles and canned goods to hold you over for a few days in case stores don’t open immediately. Pack your freezer with ice to salvage your perishables in case the power goes out. 

Pack a Bag

In some cases, inclement weather may be severe enough for you to leave your home. It’s always wise to keep a bag packed with essentials in case you have to go quickly. Everyone in your house should have their own bag, and they should include a change of clothes, toiletries, a first-aid kit, medications, a cell phone, and chargers. It’s also wise to have enough cash for a week’s worth of food and necessities in case power outages prevent credit or debit transactions.

Know Your Evacuation Plans

Before the storm arrives, pick two locations out of the danger zone where your family can meet after an evacuation. Ideally, one place should be close to home, and another one should be far away. Make sure everyone knows the locations and how to reach them. Each member of your household should have a list of emergency contacts, including an out-of-town contact person who can help relay information about your evacuation and well-being to others.

If your home sustained water damage from severe weather, the professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach will bring your home back to its original condition. Their highly trained and certified team provides cleanup and restoration services for clients throughout St. Augustine, FL. In addition to water damage restoration, they also offer mold remediation, fire damage repairs, and emergency storm services. Call (904) 429-4457 to schedule an appointment today or visit them online to learn more about their services. 

SERVPRO can make storm damage "Like it never even happened."

1/4/2021 (Permalink)

SERVPRO Hurricane Advertisement We are professionals at restoring damaged commercial and residential properties! We provide free estimates! Call (904) 429-4457

Thunderstorms and hurricanes are prominent in Florida. Learning to take precautionary measures in the off-season is the best way to minimize the storm damage restoration needed later. Below are some ways you can safeguard your property from serious and costly destruction.

How to Minimize the Damage of a Thunderstorm

1. Prevent Water Leaks

Keep the interior of your home dry and leak-free by inspecting the condition of your roof and siding. Replace any damaged or missing shingles to prevent water from flowing into the attic and the need for storm damage restoration to clear out mold and mildew. Similarly, cracked or missing siding allows moisture to build up in the insulation and leak into the surrounding walls and flooring.  

2. Ensure Water Can Flow Away

When rain falls on your home, it should flow down the roof into the gutters and be safely directed away from the property. If your gutters are dirty, damaged, or installed incorrectly, they can cause water to flow over the edge and pool at the base of the home, weakening the surrounding foundation. Over time, the water will begin to leak into the basement or crawlspace and result in costly storm damage restoration. Clear the gutters of leaves and other debris to allow the rainwater to safely flow through the system. 

3. Stop Objects From Flying Into Your Home

Regularly, trim trees that hang over your home and remove any dead, broken, or diseased branches to prevent them from breaking off and damaging your property. Also, if you have a fence, check the posts a few times a year to ensure they are securely in place. 

As for lawn furniture and decorations, stack them up in a corner or storage closet when not in use. When you know a storm is coming, place small sandbag weights where possible and place heavy outdoor covers over the furniture. You might also install a shrub wall to act as a wind barrier between these objects and your home. 

Unfortunately, it’s not always possible to prevent all storm damage, but when it happens, know that you can turn to the trusted professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach in Saint Augustine, FL. Their highly trained technicians specialize in water extraction, storm damage restoration, and mold remediation. Call (904) 429-4457 for 24-hour emergency service and visit their website for more information about their process.

Are you Emergency Ready?

1/4/2021 (Permalink)

Emergency Ready Profile by SERVPRO Call us today and ask for our marketing department to help you create an Emergency Ready Profile! This helps us minimize business interruption!

As many as 50% of businesses may never recover following a disaster such as a fire, flood, or storm damage.

That's 5 out of 10 businesses, don't let your business become a statistic. We support local businesses and we don't like to see them close down! Especially not due to a disaster like a hurricane, flood, or a fire.

If you are someone who likes to be prepared, we can help you get "Emergency Ready".

SERVPRO of Greater St Augustine / St Augustine Beach is here to help. 

This is a no-cost assessment which allows us (and you) to gather and document important information to help prepare for a disaster.

By having an ERP, your odds of going out of business due to a disaster are dramatically reduced, because the faster the mitigation process begins, the less damage and less expense. 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Contact us today at (904) 429-4457 and let's get started! 

at SERVPRO of Greater St Augustine / St Augustine Beach, we care about you and everyone else in the community that we work and live in.

#Greater we are!

Do's & Don'ts After Fire Damage to Your House

1/1/2021 (Permalink)

Young couple looking at paper work, looking concered SERVPRO of Greater St. Augustine is Here To Help 24/7, 365 days a year. Call 904-429-4457 for a free estimate!

A house fire is an unbelievable experience. Although you’ll feel relieved to be safe, you may be overwhelmed by the many tasks ahead. A fire restoration specialist can help address damage to your home. Here are some other helpful steps to take moving forward. 

Do:

Document the damage. 

The more information you provide your insurer, the better. When it’s safe to do so, walk around your home and take pictures of all damaged items and fixtures. Creating an inventory of damaged personal belongings is also recommended. Write down a description of the item, how old it is, and estimate the replacement cost. Include any receipts or bills of sale.

Contact your insurance company as soon as possible. 

Once you have all the essential information, report the damage to your insurer. Most insurance companies require a claim within a certain period of time. If you’re not sure how long you have, check your policy documents for more information.

Don’t:

Attempt to clean up the home alone. 

While it may be tempting to clean up, doing so can greatly endanger your health. Fire restoration professionals will come prepared with the necessary protective equipment to perform the task safely. There is also a risk of instability and structural damage, and you should get permission from a contractor before attempting to do work within the home.

Throw away damaged belongings before the adjuster arrives.

An insurance adjuster must evaluate badly damaged items. This helps determine the replacement value of said items, which will go towards the fund you receive from your insurer. 

SERVPRO of Greater St. Augustine / St. Augustine Beach provides 24/7 assistance to help salvage your home after a fire. These professionals can clean all damaged areas, from upholstery to carpeting. They also offer water removal and restoration if the home sustained damage while the fire was being extinguished. Schedule an appointment with this locally-owned and -operated fire restoration company by calling 904-429-4457. You can also learn more about their services online

Happy New Years from SERVPRO!!

12/30/2020 (Permalink)

SERVPRO New Years Advertisement Happy New Years! Make 2021 #Greater than 2020! SERVPRO of Greater St Augustine is here to help 24/7/365 (904) 429-4457

With 2020 (finally) coming to an end, we at SERVPRO of Greater St Augustine / St Augustine Beach hope everyone made it through such a tough year okay and we want to wish you the best in 2021! 

We are proud to have helped many various facilities throughout 2020 with our Certified SERVPRO Cleaned Program; allowing the owners, employees and customers to have peace of mind after our viral pathogen deep cleaning service. 

We are extremely thankful to have made it thru such a tough year and still be able to give back to our communities.

We are happy to have provided Police Departments with free Certified SERVPRO Cleaned deep cleaning and sanitizing services for their patrol cars! We also adopted-a-family with Betty Griffin Center Outreach! Check out our blog about that here!

Again, we hope you had a Merry Christmas and wish you a Happy New Year! 

2020 Thank you from SERVPRO of Greater St Augustine / St Augustine Beach!!

12/28/2020 (Permalink)

SERVPRO appreciation flyer Thank you to all our business partners, customers and our community for everything during such a difficult year! 2020 was tough but we are tougher!

On behalf of the entire team at SERVPRO Greater St. Augustine/St. Augustine Beach; as 2020 finally comes to a close, we would like to take this opportunity to say “Thank you” to our community during such a difficult year.

Thank you to our community for doing its part in keeping as many people as safe as possible.

Thank you to our business partners for helping us by:

Providing special expertise to help us complete some of our jobs, or for:

Referring your clients or customers to SERVPRO, trusting us to take care of them, and to provide professional, ethical, and guaranteed service, when they needed it the most.

We would also like to thank all of our customers, who chose SERVPRO OF GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH to provide whatever service they needed in 2020.

And while SERVPRO has always had the goal to make it “Like it never even happened,” our overriding mission has always been to provide the best customer service experience possible, especially when dealing with stressful, disruptive situations.

So, if we were successful in meeting or exceeding your expectations; the highest compliment you could give us would be to refer us to a friend, neighbor, or business associate who may face a similar situation in the future. Or give us an online review!

If we fell short in meeting your expectations in some way, we are sorry and please let us know so we can apologize and make sure it never happens again.

Once again, thank you from the entire team at SERVPRO GREATER ST. AUGUSTINE/ST. AUGUSTINE BEACH.  We are grateful to live and work in St. Augustine and St. Johns county, and we are here for you if you should need us in 2021 or beyond! Have a Happy New Year!

Different types of Fire Damage, Different Ways SERVPRO can restore / clean

12/26/2020 (Permalink)

SERVPRO Fire Damage Restoration Advertisement SERVPRO of Greater St Augustine / St Augustine Beach is your local fire / smoke / soot damage restoration and cleanup professionals! 904 429 4457

Fire Damage Restoration includes the removal of soot residues from various surfaces and materials. Not all soot is the same, meaning there are many various techniques and ways to restore / clean the different types. 

Let's take a moment to consider the elements of a fire. When combustion takes place, the material that is on fire is being broken down and combining with oxygen as heat from the flame is given off. Fires that give off smoke produce smoke-filled residues and soot. 

Smoke is released into the air as burning materials decompose, in the form of suspended particles, gases, and aerosols. 

Gases are invisible components of smoke. Gases from a fire can be extremely dangerous if inhaled, such as sulfur dioxide, carbon monoxide and hydrogen cyanide. This is why its so important to vacate the property as soon as possible to a safe area far away from the fire. 

In addition, smoke also consists of small particles of matter and aerosols. These particles within smoke are odor absorbing, which is what gives soot it's smell.

Smoke particles from an "incomplete" combustion can contain carcinogenics. If you ever near an active fire, get low to the ground to avoid inhaling the rising smoke-filled air. 

Once smoke settles on surfaces as a residue, it is often referred to as "soot." 

Soot residues are all different and can contain different types of acids since chlorides and sulfides in smoke mix with the humidity in the air or with other forms of moisture that may be present to form acids. 

Acidic soot can result in discoloration and corrosion if they remain on materials for too long. 

As mentioned, not all smoke residues are the same. The 4 most common types of soot are;

Dry smoke residues, Wet smoke residues, Protein smoke residues and Fuel smoke residues. Different cleaning and restoration methods may be applied to remove and restore different types of residues. 

Cleaning dry smoke residues

Dry smoke residues are generally the "easiest" of the 4 most common residues to clean, thanks to it carrying only few aerosols and deposits of small, dry particles onto surfaces. Dry smoke residues don't stain surfaces as quickly or as deeply as wet smoke residues. 

Cleaning wet smoke residues

Wet Smoke residues are much more difficult to remove than dry smoke residue. Wet smoke typically contains a high proportion of aerosols such as varnishes, solvents and other liquid components. Wet smoke residues seep deeper into surfaces than dry smoke residue does. Within minutes; hot, oily residues will discolor plastic materials. 

Protein Residues

Kitchen fires often contain the burning of meat, poultry, etc. resulting in protein residues. Protein residues can occur in many different colors or forms. Protein residues can be yellow in color, amber, or they can be almost impossible to see! 

Fuel Oil Soot

Furnace puff-backs, common in the North East, occur when an oil burner malfunctions and ignites suddenly. Soot from puff-backs consist of dust particles from the ductwork and fuel oil that didn't properly burn. 

During a fire, soot and smoke particles settle on and adhere to surfaces. Restoration means the removal and cleaning of these soot residues. Rely on your local professionals at SERVPRO of Greater St Augustine / St Augustine Beach to provide you with the best fire damage restoration service available. Available 24/7/365 at (904) 429-4457

SERVPRO of Greater St. Augustine 2020 Holiday Party

12/24/2020 (Permalink)

SERVPRO socially distanced outside holiday party We wish you a safe and water, fire, and mold damage-LESS holiday! Should an accident happen, we'll be here for you 24/7/365. 904-429-4457

Like most things this year, our holiday party looked a little bit different this year as well. Even though we could not gather at a restaurant or have a "typical" holiday party this year, we at SERVPRO of Greater. St. Augustine/ St. Augustine Beach wanted to celebrate the holidays and our team for everything that they have done this year!  

We took advantage of the nice weather and had an outdoor breakfast with coffee, hot chocolate, orange juice and individually wrapped bagels for our team, followed by a Secret Santa gift exchange!

A great time was had by all, we were able to stay safe and distanced outside while still celebrating the holiday season and our team. 

SERVPRO of Greater St. Augustine/ St. Augustine Beach wishes you a safe and water, fire, and mold damage-LESS holiday and a Merry Christmas! As always, should an accident happen, we will be here for you 24/7/365. Call us at 904-429-4457 and we will make it "Like it never even happened." 

Can mold affect pets?

12/21/2020 (Permalink)

Indoor Air cleaning SERVPRO equipment SERVPRO is here to help all of St. John's County and surrounding area's with mold removal, remediation and mitigation services!

When homeowners notice mold, they often rush to contact a mold remediation company to mitigate the issue. Mold grows in moist areas like the bathroom, kitchen, garage, and basement. Pets may be exposed to mold as they breathe in the air in these spaces or if they lick or brush up against it. Here is a guide to help you understand the potential consequences mold exposure has on your furry family members. 

Understanding the Effects of Mold on Pets

What Are Mold Exposure Symptoms?

Mold can cause health effects for humans and animals.

What Should I Do to Remove It?

Never try to mitigate mold yourself. Unfortunately, most DIY options like treating the area with bleach can release spores into the air and worsen the problem for pets and people.

Instead, call a mold remediation team to address the area like SERVPRO. They will use safety gear and protocols to remove the spores from the air and surfaces without endangering your family. Once the mold remediation team is finished, your home will be safe for your furry friends.

How Can I Prevent Mold?

Reduce the likelihood of mold growth by installing ample ventilation in the bathroom and kitchen to pull moisture outside. Use dehumidifiers to minimize the water in the air to below 50% to make it difficult for the mold to grow. Frequently wash your pet’s food and water bowls and wipe down their kennels or cages, making sure that they dry quickly. Sanitize hard surfaces like flooring and tiles with a mixture of bleach and water and clean air ducts every two years to address any mold growing inside the piping. 

If you live in St. John's County, FL, and need mold remediation / removal, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. The cleanup and restoration specialists help residential and commercial clients safely remove mold to promote a healthier home or business. Call (904) 429-4457 or visit the website for information on their emergency cleaning services to restore your building for humans and pets alike.

Happy Holidays From SERVPRO of Greater St Augustine / St Augustine Beach!!

12/21/2020 (Permalink)

SERVPRO Wishes our communities a happy holidays and a happy new year SERVPRO of Greater St Augustine / St Augustine Beach is Here to Help this holiday season in case of an emergency! (9040 429-4457 available 24/7/365

We want to wish you a very Merry Christmas and a Happy Holidays from SERVPRO of Greater St Augustine!! Here is a cute Christmas story, SERVPRO edition!

'Twas the night before Christmas, when all through the shop

Not an item was clean, not even a mop

The Dehu's were stacked in the truck with care

In hopes that Rick I. would soon be there

The owners were nestled, snug in there SERVPRO threads,

While visions of convention checks, danced in their heads

The Yes ma'am in her office, and I in my cube

We had just settled down for a long binge of YouTube

When out of the office, there arose such a clatter

We sprang from our chairs to see what was the matter

Away to the WIP board, I flew, like a flash

Broke down the door, dropped my coffee, splash

The moon on the crest of a newly polished van,

The SERVPRO franchise finishes it's Emergency Ready Plan

When what to my wondering eyes did appear,

But a new commercial job to finish, before end of year

With a tall, slender driver, so lively and quick

I knew in this moment, this must be the Rick.

More rapid than Eagles, the ProMasters that came

He whistled and shouted for his team by name,

"Hey Dale, Steve, Susan and Sally, go get Mike, Chris, Alex, and Ally!

To the top of the doors to the top of the walls! Now, document, document, document all!"

As before each job they all worked to comply,

There are very strict procedures and programs, we must qualify,

So onto the job site, the team, they flew

With a truck full of products, and Rick I, too

And then in a twinkling, I heard in the drive, the workers behave like a buzzing bee hive

As I started the scope, and was turning around, into the structure Rick I went, with a bound

He was dressed all in green from his head to his foot,

and his clothes protected with PPE from ashes, and soot

A bundle of equipment, he had gathered from the truck,

He emerged determined to clean up this muck

His eyes, how they twinkled, through those protective goggles

His cheeks were rosy from the mask, protecting his tonsils

His branded attire was crisp to the look,

He and his team regained control, in which the fire had took

The test sponge he held tight in his hand, for the smoke in every crevasse, was crammed

He and the team worked fast and steady, to make sure the customer and business were ready

Their level of attention to detail was surprising in itself, they cleaned and wiped every book on the shelf

With a wink of his eye and a twist of his head, he gave the customer a sense that there was nothing to dread

He spoke not a word but went straight to work, he filled all the forms and he said, with a smook

"Get it all uploaded, quick and fast, we don't want audit to look at this last"

He sprang to the truck to give his team a signal, and away they all flew, to the orange house at old Seminole,

But I heard him exclaim, as the COI was gladdened: Don't forget, we make it "Like it never even happened."

Happy Holidays everyone! We're here to help in case of an emergency 24/7/365 at 904 429-4457

SERVPRO of Greater St. Augustine "Adopts A Family" this holiday season

12/20/2020 (Permalink)

Christmas tree with "adopted" families gifts under it We were so happy to be here to help this holiday season. Happy Holidays from our SERVPRO family, to yours.

There is no better holiday tradition than spreading holiday cheer and helping out those who are less fortunate. 2020 has been a challenging year for most, with the pandemic, and it leading to unprecedented job loss, and a overall disruption of daily life, spreading holiday cheer seems even more needed this year. 

This holiday season, we at SERVPRO of Greater St. Augustine/ St. Augustine beach wanted to give back to our local community. We reached out to Betty Griffin Center, a local women's domestic violence and sexual assult shelter to see how we could give back. We took part in their "Adopt-A-Family" program. We were given a holiday "wish list" that included the age, gender, sizes, hobbies and 3 gift requests for each family member. 

We "adopted" a family of 6 and had so much fun shopping for the items on the wish list, it definitely got us in the holiday spirt!

If you would like to donate, Betty Griffin Center offers a variety of donation opportunities, for more information check out their website and Wish List or their Thrift Shoppes and see how you can help them reach more people in our community. 

Betty Griffin Center's mission is to offer protection and quality services for victims of domestic violence and sexual assult and their families in St. Johns County. They operate a shelter that offers assistance, counseling and transitional support to them women and their families. 

3 Tips to Prevent Pet-Related Fire Damage

12/17/2020 (Permalink)

Dog inside home by fireplace SERVPRO of Greater St Augustine / SAB is here to help 24/7 No job is too big or too small! (904) 429-4457

Pets love to explore, so think twice any time there’s an open flame in your home. Their curiosity can sometimes lead to accidents and the need for fire restoration services. Whether you’re cooking breakfast or lighting candles, take preventive steps to ensure you and your pet stay safe.

How to Prevent Pet-Related Fires

1. Use Flameless Candles When Possible

A cat or dog may easily tip over a lit candle and start a fire. Always purchase battery-powered, flameless options. Place them in jack-o’-lanterns on Halloween, buy an electric menorah for Hanukkah, or purchase scented options for your home. You’ll never have to worry about forgetting to blow out the flame before you go to bed.

2. Pet-Proof the Stove

Kitchens are the leading area for home fires, and many begin on the stove. Whether you have a gas or electric stove, never leave it unattended while using it. Pets may jump and knock a flammable item onto the burner or spill boiling water on themselves. Either remove the stove knobs when they aren’t in use or attach child-proof covers. These keep your pet from accidentally activating the burners and causing a fire.

3. Watch Electrical Wires

Electrical wires may look like a chew toy to pets. They can shock themselves when they break through the casing, and a spark could ignite flammable materials. String decorative lights out of reach, and cover floor cables with area rugs or furniture.

If you notice your pet inspecting electrical plugs or power strips, spray them with a no-chew spray. These bitter-tasting coatings will keep pets from biting twice. However, if your pet does cause any fire-related damage, immediately contact fire restoration services. 

Turn to SERVPRO of Greater St. Augustine / St. Augustine Beach for all your fire restoration needs. This Florida company will work quickly to restore your home. They also serve commercial clients and handle emergency cleaning services, water damage, and mold remediation. Learn more on their website or call (904) 429-4457 to speak with a representative.

3 Types of Mold Found in Florida Homes

12/17/2020 (Permalink)

Man in scarf blowing his nose in Florida home If you think mold is present in your home, call the professionals at SERVPRO of Greater St. Augustine 904-429-4457 today!

Mold in the home causes numerous issues. It can lead to health effects in vulnerable individuals, such as those with allergies. Its presence requires immediate mold remediation. Use the following guide to learn about some types that are more prevalent in Florida homes.

Which Household Molds Are Common in Florida?

1. Mucor

Mucor can trigger allergy and asthma symptoms. It is an allergenic mold found inside and outside the home. Mucor can appear white, yellow, and gray, with a fluffy, cottony texture. It is often found indoors on furniture and fixtures damaged by moisture, but spores can also appear in household dust. 

2. Fusarium

Fusarium can impact water logged fixtures and fabrics. It can also be found on plants and foods, so check your kitchen and living room for any signs of it. Like mucor, it’s an allergenic substance that can cause sneezing, congestion, rashes, and hives. This mold has pink, white, or red coloring, and spores can easily spread between rooms.

3. Stachybotrys

Stachybotrys is a type of black mold which can be highly toxic. High humidity is a major contributor to its growth. It can be found between walls and in crawlspaces, but it may also be present near a continuous water source. It’s particularly harmful to children, so contact a mold remediation specialist if you notice a slimy greenish-black substance in your bathroom or kitchen.

If you need mold remediation, SERVPRO of Greater St. Augustine/St. Augustine Beach in Saint Augustine, FL,is a locally-owned and -operated company dedicated to exceptional customer service. They use the latest remediation methods and equipment, including negative air pressure chambers to isolate affected areas. They also offer 24-hour emergency assistance for water, fire, and storm damage. Learn more about their services by visiting their website, or call 904- 429-4457 if you notice signs of mold.

Our Reconstruction Team is highly skilled! SERVPRO can do it ALL! Full Service Restoration!

12/16/2020 (Permalink)

Flooring in a room with content SERVPRO Greater St Augustine is a FULL SERVICE restoration company, from start to finish.. Trust the PRO's to do it right, the first time!

One thing about our SERVPRO franchise that set's us apart from other "local" restoration companies; is the fact that we have an in-house reconstruction team that is highly skilled and able to do anything from simply painting to performing a full-scale remodel! 

What does this mean for the consumer / customer?

This means the overall price won't have a subcontractor bill attached to it keeping the cost at a minimum for our customers. 

We are locally owned and operated, and we are proud to be part of this community. This means we work with the upmost integrity and we stand behind our work. 

We don't make mistakes... Just kidding, everyone makes mistakes every now and then. But when we do, we fix it at no additional cost to our customers! This is due to our companies number one priority being: Providing the best customer service experience possible!

Call today for a free estimate at (904) 429-4457

Visit our FaceBook page here

Tune in to the SERVPRO First Responder Bowl on 12/26 at 2:30 on ABC!

12/16/2020 (Permalink)

SERVPRO First Responder Bowl Advertisement SERVPRO of Greater St Augustine / St Augustine Beach is here to help during the holiday's! If you have an emergency and you need us, we're 24/7/365!

SERVPRO proudly supports our nations First Responders and appreciate everything they do for our country! 

This year's SERVPRO First Responders Bowl will be held at 2:30PM on 12/26 on ABC television! 

The University of Texas at San Antonio (UTSA) Roadrunner Football team will be playing against a to-be-determined team! Stay tuned to see who the Roadrunners will be going up against! 

UTSA hasn't played in a bowl game since the New Mexico Bowl on December 17, 2016. UTSA proudly accepted SERVPRO's invitation and their VP of Intercollegiate Athletics, Lisa Campos, stated "We are very grateful to ESPN Events, The SERVPRO First Responder Bowl, and Conference USA for coordinating another bowl game opportunity for us in such short notice."

SERVPRO of Greater St Augustine invites you to join us on the day after Christmas and enjoy some football in celebration of our nation's hero's. 

Full Service Restoration by SERVPRO of Greater St Augustine

12/15/2020 (Permalink)

SERVPRO technicians moving services SERVPRO of Greater St Augustine / St Augustine Beach is your local full service restoration and cleanup company! We are available 24/7 at 904 429 4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities when they need us.

In this video; you’ll see a home that suffered from water damage, and had a lot of contents that had to be moved out and back in to properly dry the structure.

After providing emergency water damage response services, we itemized, documented and boxed everything in the house safely. We then were able to properly perform water damage restoration dry-out, and when that was completed we then moved everything back into the property and made it look “Like it never even happened.” Call (904) 429-4457 for a free estimate for all services.

We specialize in water damage restoration, fire / smoke damage restoration and cleaning, Storm damage response and cleaning, mold removal, remediation and mitigation. 

Like and Follow us on FaceBook

So... Why SERVPRO?

12/14/2020 (Permalink)

To be blunt, there are many reasons to choose SERVPRO. We believe more can be accomplished as a team rather than individually. Teamwork is a core value of ours.

We use top-of-the-line equipment and technology that we are continually upgrading. 

Our technicians undergo strict and specific training to ensure they are providing the best services they can. Franchises are also training to IICRC standards in water and fire damage clean up/ restoration. 

SERVPRO is a 24/7 service provider, we take care of most of the billing process, we monitor active jobs to check on progress. All while staying in contact with our customers and keeping them updated on the job. 

Restoration is less expensive than replacement, that's why SERVPRO does pre-testing to make sure the damage is taken care of in the best way possible. 

We provide itemized loss inventory, we take pictures of our work from beginning to end. 

24-hour emergency response, damage mitigation, loss assessment, and an electronic file is available to customers within hours. 

These are only a few reasons why SERVPRO has been a leader in fire and water restoration and clean up for many years, with many more years to come! 

Our nationwide network of over 1800 franchises allows us to be "Faster to any Disaster", because when a disaster hits a specific area, our competitors may be unable to respond as quickly because they do not possess the manpower to respond to all the distress calls coming in. With SERVPRO's nationwide network, we are able to draw upon recoursed from other franchises that are not affected by the disaster. That enables us to quickly respond to any and all requests in a timely, professional, and consistent manner that SERVPRO has built its reputation on. 

Call your local SERVPRO at 904-429-4457!

3 Areas Where You May Need Mold Remediation

12/14/2020 (Permalink)

SERVPRO employee talking to a customer SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any mold remediation services! Call us today at 904-429-4457

When mold grows in your home, it can lower air quality and can cause health effects. All mold needs to grow is a cool, dark place with a source of moisture. While mold is most often found in the basement of homes, there are a few other places where it can grow as well. Learn more about them below so if needed, you are prepared to take the necessary mold remediation steps. 

3 Ares Where Mold May Grow Indoors

1. Ventilation 
Because you are unable to see inside ducts, mold may grow inside them without your knowledge. This is often due to high humidity inside the ducts, leading to condensation. If you notice your nasal passages are irritated and the vents have a musty odor, you may need mold remediation- the ventilation system can spread mold spores throughout your home, and you won't be able to efficiently clean inside of the ducts yourself.

2. In Carpet
Because their fibers trap dust that mold spores can feed one, carpets can quickly become a home to unwanted mold. All it takes is an accidental spill, and the mold spores have enough moisture to grow. You can minimize the risk by vacuuming regularly and cleaning up spills as soon as they happen. If mold does grow, hire a mold remediation professional for the best chance at saving the carpet. 

3. Under Sinks
The cool darkness beneath kitchen and bathroom sinks create a hospitable environment for mold, and if the faucet or drain leaks, mold can thrive. The best way to avoid this problem is by keeping your plumbing well-maintained. Clean under the sinks regularly to kill off mold spores that may be waiting for the chance to grow. 

Homeowners in Florida can get total mold remediation services from SERVPRO of Greater St. Augustine/ St. Augustine Beach. Their technicians will asses your home for common sites of mold growth and eradicate the mold colonies so you can breathe easy. They also offer water and fire damage restoration services to help you recover after a disaster. Call 904-429-4457 to set up an appointment and visit online to learn about what other services are offered.  

What does Fire Restoration Entail?

12/14/2020 (Permalink)

Kitchen on fire. Text says "Fire Damage?" with SERVPRO logo Fire damage? Call the Fire, Smoke and Soot Restoration and Clean-up professionals at SERVPRO of Greater St. Augustine 904-429-4457!

Whether it started in a nearby brush or right on your stovetop, a fire can wreak havoc on your home. That is why it is crucial to contact a fire restoration crew as soon as the damage is done. If you are wondering what the repair process looks like, the guide below lists the steps of the restoration process. 

5 Steps to the Fire Restoration Process 

1. Inspection
The fire restoration crew will start by putting on safety gear so they can enter the site without inhaling smoke particles. They then will conduct a thorough inspection of the building and make note of any fire, smoke, or water damage they encounter. 

2. Containment 
To prevent the smoke particles from drifting throughout the property and causing further damage, like discoloration, the fire restoration crew will block off the most damaged areas. This is also important because soot inhalation can cause health effects. If the fire consumed the roof, they will cover the area with a tarp to protect the property for the elements. 

3. Water Damage Restoration
If water was used by the property owners or firefighters to stop the fire from spreading, there may be water damage to address as well. The crew might have to rip out soggy carpets, and remove any wet wallpaper or insulation to prevent future mold growth. If mold has already started to grow, they will execute remediation tactics to prevent the mold from spreading. 

4. Fire Damage Restoration 
This labor-intensive stage begins with soot removal from the walls and ceilings of the property. When handling the smoke damage, the crew has to be careful that particles do not become airborne and circulate throughout the indoor air supply. To remove particles already floating around, they may use an air scrubbers. The crew will then also work on restoring charred upholstery, windows treatments, and mattresses. 

5. Home Repair
Finally, the crew will begin to wrap up the fire restoration process by addressing structural and aesthetic damage to the home. This may include reconstructing walls, frames or support beams, replacing drywall or flooring, and repainting walls. 

If your home has been damages by a fire, turn to SERVPRO of Greater St. Augustine/ St. Augustine Beach for help. The crews help families affected by flooding, fires and storms with remediation and restoration services. They also offer emergency cleaning and water extraction services. To schedule an appointment, call 904-429-4457 or visit the website for more information about the services offered.

A Guide to Restoring Water Damaged Carpets

12/11/2020 (Permalink)

Wet carpeting being removed Wet carpeting or other flooring can escalate to mold growth. Call our team 904-429-4457 for water removal and drying.

From roof leaks to natural disasters, there are many variables that could lead to your property flooding. When flooring in the home experiences prolonged exposure to moisture, it is likely that you will have questions from everything from water extraction, to carpet cleaning. Here is a helpful guide on what to do if you experience water damage to your carpets. 

What To Do After Your Carpets Sustain Water Damage

Repair Any Problems 
In a lot of cases, indoor flooding happens as a result of a leaky or burst pipe. You should first shut off your main water supply until help arrives. Then schedule an appointment with a professional plumber who will then locate the damaged pipes and repair them to prevent more water from flooding your floors. A leaking roof can also lead to indoor flooding, in that case, call a roofing contractor to patch or repair it prior to cleaning the floors. 

Remove Water
Water extraction is crucial when it comes to mitigating flood damage to your home. In the case that the home flooding is minor, use a shop vac to remove the water from the area. Remove any furniture out of the space and relocate to a dry, well- ventilated location. Then while wearing protective glasses, gloves and a mask, mix a solution of bleach and water, and spray it onto the carpets to disinfect them. Dry the area with an industrial fan for about 48 hours. 

Replace Carpeting 
If you cannot remove all of the water from the area, the carpets will not dry and mold will begin to develop. Contact a professional restoration team, to perform water extraction, mold remediation, and carpet replacement to make your property dry, sanitary and safe again. 

Equipment placement and set-up is critical for a proper drying process! Let the PRO's handle it!

12/10/2020 (Permalink)

Drying equipment placed in room Tight fit? No worries, SERVPRO of Greater St Augustine is here to help when you need us most! 904-429-4457

Follow the link below to a short video demonstrating very small bathroom in a water damaged home in St Augustine. SERVPRO in St Augustine has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form. Call (904) 429-4457 today to speak with their staff and schedule a free estimate! Visit their website and Facebook page for a more comprehensive breakdown of their services.

Benefits of professional carpet cleaning with SERVPRO of Greater St Augustine / St Augustine Beach

12/6/2020 (Permalink)

After SERVPRO of Greater St Augustine / St Augustine Beach cleaned carpet Look at this Beautiful carpet after SERVPRO of Greater St Augustine / St Augustine Beach is finished with their professional carpet cleaning service!

Many homeowners vacuum and spot-treat their carpeting to keep it looking and smelling great. However, getting a regular professional carpet cleaning offers more benefits than a simple surface sweep. Here is some information on the advantages of an expert appointment and how frequently to set up these sessions.

What Are the Benefits of Cleaning My Carpet?

Over time, pet fur, human hair, dander, skin cells, dirt, and food crumbs all become embedded in the carpet. While vacuuming will remove the top layer of debris, professional carpet cleaning teams like SERVPRO can get to the bottom of the fibers. This makes the carpet look better, while also improving the air quality by removing contaminants that can irritate the respiratory system.

Cleaning teams use innovative technology such as bonnet cleaning for short pile carpet that doesn’t take moisture well. They may use dry cleaning for patterned flooring that may not retain coloration if exposed to hot water. SERVPRO also offers hot water extraction and shampoo to wash the fibers, mitigating caked-on dirt and stains, and deodorizing the flooring. All these methods will prevent the strands from sticking together and creating a matted feel, while also removing dirt and bits that could stretch the carpet out.

How Frequently Should I Schedule a Cleaning?

Clean homes with no pets, no smokers, and a few residents should schedule a cleaning once a year or every 18 months. Houses with larger families or several pets may need two annual cleanings to keep up with the extended traffic. Those who have frequent guests or parties will also benefit from extra carpet cleanings per year. 

Individuals who have allergies to mold, pollen, or pets, and those who have respiratory problems like asthma or COPD, should ask their doctors about carpet cleaning. Getting this service more often can remove contaminants better, and make those affected more comfortable at home by mitigating irritants. They may need to set up these appointments more frequently to improve the indoor air quality and limit symptoms.

When you’re ready to schedule a professional carpet cleaning, contact SERVPRO of Greater St. Augustine/St. Augustine Beach in Saint Augustine, FL. The expert team has been in business since 1967, offering mold remediation and mitigating, fire and water damage, as well as cleaning commercial and residential carpet cleaning. Call (904) 429-4457 or visit their website for information on their high-quality cleaning equipment.

The Do's And Don'ts of Fire Damage Repair

12/6/2020 (Permalink)

Laundry room that suffered from fire damage Fire damage? Call the experts, SERVPRO of Greater St Augustine / St Augustine Beach, at 904-429-4457

A fire in your home can be devastating. When a fire first takes place, its important to ensure the safety of your family by relocating to a safe place. After your family is safe, you can begin to think about how you are going to get your home back in order.

Fire damage repair professionals will help assess your home. It is natural to feel helpless in this situation, but for your safety follow the do's and don'ts below.

Do: 

Take pictures of the damage
Having a visual record of the fire damage will come in handy when you file your insurance claim. Instead of trying to remember how everything looked after the fire, you will be able to refer back to the pictures that you took. 

Call your insurance agent
Insurance claims can take months or even years to fully process, which means you will want to get the process started as soon as possible. The faster you know what the course of action is, the faster you can contact fire damage professionals to restore your home. 

Wear gloves if you must enter the home
If you need to enter the home to gather your home's deed, insurance documents or other important paperwork, be sure to wear gloves. The soot on fabrics and ashes from the items can linger on your hands and lead to irritation if you touch your eyes, nose or mouth before having the chance to wash your hands. 

Don't: 

Enter Your home until it is safe 
Your home may appear to be structurally sound, but there is no guarantee that damage has not been done somewhere that you cannot see. Do not enter the home until it has been inspected and deemed safe by fire damage professionals. 

Try to clean the walls and floors yourself
Trying to clean soot off your walls and off of your carpets is more complicated than everyday cleaning supplies can handle. 

Turn on any electronics 
The hardware and wires of your computers, TVs, phones and other electronics may have suffered damage in the fire. The home's electrical system may be compromised as well. For your safety, consult with an electrician before turning on any electronics or light switches. 

If your home has sustained severe fire damage, the team at SERVPRO of Greater St. Augustine/ St. Augustine Beach will work hard to restore your home and belongings. The fire damage repair teams help clients throughout St. Augustine, FL, regain their homes and peace of mind. In addition to fire restoration, SERVPRO of Greater St. Augustine/St. Augustine Beach also provides water and storm damage services and mold remediation. Visit the website and browse all the offerings, or call 904-429-4457 to request help.

The Do's and Don't After Finding Mold in Your Home

12/1/2020 (Permalink)

mold growing on walls Call our team 904-429-4457 for safe removal and protection from mold growth in your home

Mold grows in dark, damp places both indoors and outdoors. In the home, mold can be found in the basement, the attic, under a leaky sink or near a bathtub. Many homeowners discover mold while cleaning and remodeling so it is crucial to know what steps to take to remedy the problem. To prevent mold from spreading, it is wise to contact a mold remediation team. However, while you wait for help, follow these do's and don'ts.

Do:

Call in the experts
Mold remediation is not a DIY project. It is essential to bring in professionals with appropriate gear to protect themselves and your home. They can mitigate the mold without it spreading or endangering your family with repeat infestations. 

Consider your health
Stay out of the affected area until the remediation is complete, to avoid any potential exposure. 

Don't: 

Try to scrub the mold away
First instinct upon finding mold for many people, is to get a scrub brush and bleach and attempt to remove it. This is a dangerous idea. When agitated, many molds will release spores into the air, which can immediately impact the air quality and potentially spread the mold. Instead, wait for the mold remediation experts to arrive and safely address the growth. 

Ignore it
Many people may be tempted to ignore the mold, but this could encourage it it grow further. Waiting will make the issues worse and costly, so it is best to reach out to professional technicians right away to limit the damage, and restore healthy air quality. 

If you find mold, contact SERVPRO of Greater St. Augustine/ St. Augustine Beach immediately. The top-notch team is on hand 24/7 to provide various services such as mold remediation, water damage, water extraction, and fire damage repair. Call 904-429-4457 to schedule an appointment or visit the website to browse services. 

4 Reasons Why You Should Not Remove Mold Yourself

11/30/2020 (Permalink)

Mold thrives in moist, dark areas. Mold is commonly found in the attic, bathroom, and basement of many homes. If you have recently discovered mold in your household, it is best to have it removed immediately to prevent your family from getting sick. It is not wise to perform mold remediation yourself for a number of reasons:

1. You might put yourself at risk
Mold can cause health effects. 

2. You Do Not Have the Right Equipment 
Mold remediation requires the use of commercial-grade products that effectively kill harmful spores. You will also need a HEPA filter and purifier to remove all traces of mold from your indoor air supply. These products and equipment are expensive and require training to be able to use them properly. 

3. You Might Worsen the Problem 
Attempting to remove mold in an incorrect manner may actually spread spores throughout the home and make the problem worse. Mold remediation specialists will quarantine the contaminated area before treating it, which prevents the possibility of the mold from spreading further. 

4. You Could Miss a Spot 
Mold tends to hide in small cracks and crevices where it is warm and dark. If you do not know where to look for it, you might miss a spot. Mold remediation specialists know where to look and will thoroughly get rid of all spores in your home. They will carefully look under titles in the bathroom, roof, or walls of the basement. 

Keep your home healthy and comfortable with mold remediation from SERVPRO of Greater St. Augustine/ St. Augustine Beach. We also provide fire restoration, water extraction, and biohazard cleanup to customers throughout St. Augustine, FL. 

Call 904-429-4457 to schedule an emergency mold cleaning service or visit online to learn more about how we can protect and restore your property. 

Networking event at a local café!

11/30/2020 (Permalink)

Networking group participating in an exercise SERVPRO of Greater St Augustine - Local expert in Water Damage, Mold Removal / Remediation / Mitigation and Fire / Smoke Damage Restoration & Cleanup

Had a great time networking with some great people at an AMAZING cafe! SERVPRO of Greater St Augustine / St Augustine Beach loves being involved within our communities and participating in events like this. Thank you, Luna Café & Coffee in St. Augustine for the great food, great atmosphere and of course, great coffee! 

Mindfulness Journey was there to give a great presentation about mindfulness! In the picture, you will see us all participating in the exercise they presented, where we all took a raisin and pretended we'd never seen one before. We exercised our 5 senses (Sight, Sound, Touch, Smell, Taste) during this presentation and learned how we can use the practice to de-stress and also live in the present moment more often! Thanks Mindfulness Journey for the great presentation! 

SERVPRO of Greater St Augustine / St Augustine Beach is in active in our communities and we are here to help if you ever need us! (904) 429-4457

We provide superior full service restoration for our communities and surrounding area's of St. John's County! Specializing in Emergency Water Damage / Water Removal, Mold Remediation / Mitigation and Fire & Smoke Damage Restoration and Cleanup! There's no job we can't handle!

Fire Safety Tips for the Holidays

11/25/2020 (Permalink)

While house fires can happen any time of year, the holiday season can introduce new hazards that can increase the risk of fire. From decorations to cooking mishaps, many dangers can arise as you prepare for the festivities. Although fire damage can often be repaired when house fires are controlled, here are a few preventative measures to take during the holidays.

Be Cautious in the Kitchen

According to the NFPA, cooking is the main cause of home fires and injuries, with Thanksgiving being the peak day for cooking-related fire emergencies. 

  • Never leave cooking food unattended. Stay in the kitchen while frying, grilling, or broiling food
  • Check food regularly while cooking, use a timer as a reminder that the stove or oven is on
  • Keep anything flammable like potholders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances that generate heat. 

Use Candles Safely

Fires caused by candles peak in December. While these decorations can add ambiance and a pleasant aroma to your home, they also present serious fire risks.

  • Keep burning candles in a safe space where pets and children can’t knock them over.
  • Set a timer on your phone to remember when to blow them out.
  • Battery-operated flameless candles are safer alternatives that still produce a warm, atmospheric glow.

Follow Instructions With Lights & Decorations

Whether you’re stringing lights inside or outside your home, follow instructions carefully.

  • Avoid stringing more than three strands together at once so you don't overwhelm your outlet and cause electrical fires.
  • only use outdoor lights outside your home, as these withstand the elements better than lights designed for indoor use.

You can also prevent fire damage by practicing tree safety. While Christmas tree fires are rare, minimize the risk by keeping your tree watered and disposing of it promptly after the holidays.

If your home sustains fire damage, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457 and we will make it "Like it never even happened.

One stop shop at SERVPRO of Greater St Augustine / St Augustine Beach

11/24/2020 (Permalink)

SERVPRO warehouse storing contents SERVPRO is your one-stop shop when you have a loss. We can take care of everything from the demolition and the mold removal to the storing of contents

Our warehouse is fully equipped to handle contents from multiple projects simultaneously. In the photo you see an example of what boxed contents may look like while stored at our warehouse in St. Augustine. 

Our team at SERVPRO of Greater St. Augustine/St. Augustine Beach  is the area’s reliable water damage restorers and specialty cleaners. We can help you out when your property has been damaged in a storm.

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

If you have any questions about mold removal, mold remediation, or mold detection, please contact us at 904-429-4457.

Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

The science behind the drying!

11/20/2020 (Permalink)

Targeted drying method by SERVPRO of Greater St Augustine There are many ways to properly dry a structure, at SERVPRO of Greater St Augustine, we always use the best method for our customers. (904) 429-4457

We often get asked - is it dry yet? Or will you be removing the equipment today? 

There is a science to structural drying and we do not guess, or go by what a certain material may look or feel like. We establish a dry standard and take readings to ensure it is met before any of our equipment is removed. 

We prepared a short video to illustrate what a drywall reading may look like with a non-penetrating meter. 

Moisture readings Video

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel

SERVPRO happy to sponsor and volunteer!!

11/17/2020 (Permalink)

SERVPRO sponsors Golf Tournament SERVPRO of Greater St Augustine / St Augustine Beach was a proud sponsor of last night's Annual golf tournament hosted by Landmark Title at Deerpark!

Yesterday, we gladly sponsored and volunteered for our friends at Landmark Title at their annual golf tournament!! We also donated a 50 inch flat screen TV to the winner of the (extremely entertaining) putting contest! Check out the video here!

SERVPRO of Greater St Augustine / St Augustine Beach loves giving back to our communities in as many was as possible. 

We had a great time volunteering and helping the staff at Deerpark Country Club and the staff with Landmark!

It was a massive turnout! We're glad we got to meet with each and everyone of you! Thanks again to Landmark Title for letting us participate! Can't wait to go it again next year! 

SERVPRO of Greater St Augustine / St Augustine Beach is your premier local full service restoration company. From the simplest jobs like carpet cleaning and moving services, to the biggest jobs like Catastrophic Storm damage restoration and cleanup! Call for a free estimate at (904) 429-4457! 

Is your home ready for Thanksgiving?

11/13/2020 (Permalink)

Thanksgiving table Do you need some help cleaning for the holiday's? Give us a call 904-429-4457. We'll make it "Like it never even happened."

Even though the holidays may be more socially distant this year. Thanksgiving is still one of the most beloved, and messiest holidays of the calendar year.

It’s a holiday filled with delicious food, family, and a rather daunting cleaning before and after the Thanksgiving feast. 

Cleaning the house and kitchen before you even start cooking your Thanksgiving meal is a project in itself. After all, nobody wants to host Thanksgiving in a house that has not been scrubbed top to bottom, right?

Let us take some of that stress off your plate with our cleaning services!

Whether its carpet cleaning, upholstery cleaning or odor removal SERVPRO of Greater St. Augustine/ St. Augustine Beach will make it "Like it never even happened."

If you think you need some help cleaning, before or after the holiday's give us a call 904-429-4457

SERVPRO's commitment to Veterans

11/11/2020 (Permalink)

Military woman holding child and American flag Thank You Veterans, from SERVPRO

We were recently recognized by the U.S. Department of Labor as a HIRE Vets Medallion Award recipient for our commitment to recruiting, employing, and retaining veterans. We’re proud to support veteran careers. Learn more by visiting HIREVets.gov.

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we are proud to honor the contributions and sacrifices of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call 904-429-4457

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in Northeast Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

Hurricane Preparedness Checklist from SERVPRO

11/11/2020 (Permalink)

Hurricane Eta Forecast SERVPRO of Greater St Augustine / St Augustine Beach is here to help 24/7 365 days a week! (904) 429-4457 No job is too big or too small!

With this hurricane season being an extremely active one, at SERVPRO of Greater St Augustine / St Augustine Beach, we wanted to share these Preparedness Checklist's.

First Aid Kit's

Be sure to have first aid kit's available! Bring as many as you think might be necessary. Also, be sure to bring important medication. (Most recommend at least a seven-day supply)

Important Documentation

Here's a list of important documents you should consider adding to your Preparedness list

  1. Insurance policies 
  2. Driver's license's 
  3. Social Security Card
  4. Medical records
  5. Marriage / Birth Certificates 
  6. Stocks, bonds and other negotiable contracts

Food and Water

  1. 1 Gallon of water per person per day, for up to 7 days
  2. Extra ice for frozen foods
  3. Fill bathtubs with non-drinking water before the storm
  4. 7 day supply of non-perishable foods (packaged or canned)
  5. Special items for infants, elderly or disabled family 

Tools and Supplies

  1. Cooler 
  2. Paper cups, plates and plastic utensils
  3. Fire extinguisher 
  4. Matches
  5. Manual can opener
  6. Pet care items, including extra food and water
  7. Clothing and bedding 
  8. Batteries
  9. Battery-powered radio 
  10. Flashlight 
  11. Toiletries and hygiene items
  12. Sunscreen and mosquito repellent 
  13. Cleaning wipes and hand sanitizer
  14. Boots / shoes
  15. Books and games
  16. Gas or charcoal grill for outdoor cooking
  17. Full propane tank / charcoal bags
  18. Battery-powered lantern
  19. Generator & Gasoline
  20. Extra fuel for vehicles 
  21. Cash
  22. Cell phone and it's charger
  23. Keys

Last but not least; Have an Evacuation Plan

  1. Have a list of local emergency phone numbers
  2. Map of the area & of evacuation routes
  3. Locations of local shelters 
  4. Call SERVPRO of Greater St Augustine Beach and ask for the marketing department to help you create a digital, mobile-friendly contingency plan! We like to call them "Emergency Ready Plan(s)"

SERVPRO of Greater St Augustine / St Augustine Beach has been servicing St. John's county and surrounding area's since 2015! We've traveled to Panama City and to North Carolina to help with SERVPRO's Large Loss Storm Team's, so we have extensive experience in Strom Damage Restoration! 

Quick to respond to any job

11/11/2020 (Permalink)

SERVPRO vehicles responding to a job We will make it "Like it never even happened."

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer who's house was flooded. She was overwhelmed with the thought of how much it would cost and if insurance would cover it. She gave us a call after hours and we had a crew out to her within a half hour. 

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need to handle the flooding and stay on top of communication with her insurance agency to ensure everything was covered!

She was so pleased with our work she gave us a 5 star review and said she is going to recommend us to everyone and anyone! 

Another happy customer of SERVPRO of Greater St Augustine!! 

3 Tips On Protecting Your Property From Water Damage

11/5/2020 (Permalink)

House with gutters overflowing with water Improper maintenance of you homes gutters could lead to a headache down the road! Avoid future water damage by keeping an eye on your gutters!

Water damage and mold cost American homeowners and insurance companies more than $2.5 billion every year. It is very common, but it doesn’t have to be. Homeowners have several easy steps they can take to protect themselves and their property from leaks and flooding. Below are some of the most effective.

What Are Some Ways to Guard Your Home Against Water Damage?

1. Waterproof the Basement

Waterproofing or concrete sealing is a process in which a protective coating is applied to concrete slabs and cinder blocks to make it less porous. It keeps moisture from seeping into your living space from outdoors. This should prevent most water damage from occurring, but also consider installing a sump pump to remove any moisture that does make it inside, including from pipe leaks and drain backups. 

2. Clean Your Gutters

Rain gutters clog easily by collecting leaves, twigs, dirt, and other organic debris. When this happens, the troughs overflow instead of directing rainwater away from the house. This results in puddling around the foundation, through which moisture can seep, enter your lowest level, and damage furniture, carpeting, drywall, and other items you keep there. To prevent overflows, clean the troughs and downspouts of your gutter system twice a year: once in spring and once in fall. 

3. Monitor Water Bills and Use

Hidden leaks can cause untold amounts of damage before you even know they exist. Therefore, it's a good idea to monitor your water bills and usage statements. If your bill and water usage should increase sharply without explanation, it could indicate a leak in your plumbing system. Contact a plumber for an inspection, or you may soon notice mold growth, musty smells, stains in your drywall, peeling wallpaper, and other signs of water damage.

If your home has suffered water damage, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida. They serve St. Johns County and the surrounding areas, specializing in water extraction, biohazard cleanup, mold remediation, fire and storm damage remediation, and other emergency cleaning services. Learn more about them on their website and their YouTube channel or call (904) 429-4457 for water damage cleanup.

THANK YOU, VETERANS!

11/2/2020 (Permalink)

SERVPRO SALUTES VETERANS SERVPRO of Greater St Augustine / St Augustine Beach salutes our veterans! We appreciate all of our veterans, and this month we are giving back!!

This Veterans Day we are proud to celebrate all of those who have served! In honor of our Veterans, we at SERVPRO of Greater St. Augustine/ St. Augustine Beach are celebrating our veterans the whole month of November!

Starting on November 1st, for every carpet cleaning booked during the month of November, we will be donating 100% of the proceeds to the Veterans of Foreign Wars!

The VFW is a nonprofit veterans service organization comprised of veterans and military service members from the active, Guard and Reserve forces.

We salute and thank you for your service!

SERVPRO of Greater / St Augustine Beach appreciates each and every one of our country's veterans! Thank you to all Veterans, your the real hero's of our country! 

3 ways to avoid Halloween fire hazards

10/30/2020 (Permalink)

SERVPRO Halloween themed Advertisement SERVPRO of Greater St Augustine / St Augustine Beach is Here to Help this holiday season! We can be reached at (904) 429-4457 24/7 365 days a year!

Halloween is almost here, bringing ghosts and ghouls to your doorstep, and allowing you to deck your house out in spooky decorations. While this is the perfect time to decorate your home, it’s important to use safe decoration practices to prevent the need for fire restoration services. Since two out of five Halloween fires occur because of improperly placed decorations, it’s best to ensure you avoid fire restoration by utilizing the following simple tips.

How to Prevent Halloween Fires

1. Skip Open Flames

Whether you’ve placed candles in pumpkins or paper-bag lanterns, open flames pose a significant risk. Unsupervised lit candles can easily be accidentally knocked over. The flames can spread fast, particularly if they’re near flammable items.

Instead, light up your yard and decorations the safe way using alternative methods, such as glow sticks or battery-operated candles. Always teach young trick-or-treaters to be cognizant of any open flames when collecting candy by encouraging them to stay away from the flames.

2. Use Dried Decorations Sparingly

While open flames pose a high threat, there are many other heat sources that can also start fires, particularly if they are surrounded by dried out decorations. Popular fall items like dried cornstalks, hay, flowers, and crepe paper are flammable and can catch fire when placed too closely to high-wattage light bulbs or portable heaters.

Make sure if you use any dried Halloween decorations that they are placed away from any heat source and use them sparingly to prevent accidents.

3. Don’t Block Doorways

Halloween fires can also occur in your home if you decorate the interior. While you may be tempted to decorate doorframes using fake cobwebs and paper streamers, this can actually make it more difficult to exit the home if a fire does break out.

Keep obstructive decorations to inner walls and out of hallways, windows, and doorways, leaving an open path to exit the home in the event of a fire.

If you’ve experienced the damage fires can cause and want a reliable professional to help you with the fire restoration process, contact SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL. In addition to fire repair services, this team also offers water extraction, storm damage restoration, and emergency cleaning. To learn more about their services, visit them online or call (904) 429-4457.

Recent Customer Testimonials!!

10/19/2020 (Permalink)

SERVPRO loves our customers! With us, you can feel confident in our services and with the integrity of this company. We're here for you, here to help! Call (904) 429-4457!

Here at SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on providing excellent customer service! Our motto here is to create happy customers! We're here to help, here in your communities. Here are a few of our most recent customer testimonials! 

"SERVPRO in St. Augustine was phenomenal! I had no clue where to begin when my house flooded, was immediately overwhelmed with the thought of how much it would cost and if insurance would cover it, and dreading how much of a nightmare it might be to get insurance to cover it. I called them after hours. They had a couple guys out within a half hour. Extremely nice and professional and went right to work without hesitation. I was very happy for their quick response because I knew the importance of drying out immediately to avoid a lifetime of mold problems in my house if it didn't get taken care of immediately. On top of great service on site, their communication with my insurance company was impeccable. I didn't have to pay a dime to have them come out, and they were immediately on top of it with my insurance company to make sure everything got covered and paid by my insurance. I can't praise their expertise or professionalism enough. I will recommend them to everyone and anyone." - Rachel S. 

Thank you so much, Rachel!

"Very friendly & extremely professional." - Larry L. 

"If ever there were a company that deserved MORE than 5 stars, this would be it! I have been flooded 4 times in 4 years with 3 hurricanes and most recently with the Nor'Easter. I might be the most skeptical consumer out there after being taken advantage of by SO many businesses and people throughout these ongoing traumas. When I met David for my most recent flooding, I was initially quite wary because I believed this franchise of SERVPRO would be just more of the same that I have dealt with over these past years...... I cannot even express how shocked I was to find I was SO SO SO wrong. David and his crew treated me like family! This truly is a big name company with a small town loyalty and COMMUNITY at heart!!!! I am so grateful to have been referred to them by another very happy customer, and will forever spread the word at what an outstanding company they are. THIS SERVPRO has an owner and crew that are not only professionals and highly skilled at their trade of saving homes, but they are kind, compassionate, and full of integrity. What a rarity!!!! THANK YOU to everyone at this company for restoring my faith (and my home)!!!" - Dr. Nicolino

More happy customers created! If you ever need water extraction, mold removal / mitigation, fire damage restoration, biohazard and crime-scene cleanup, storm damage response, reconstruction services (and much more), call us at (904) 429-4457!

3 Fire Safety Tips for The Office!

9/7/2020 (Permalink)

Fire extinguisher on wall SERVPRO of Greater St Augustine / St Augustine Beach is here to help our communities return properties to preloss condition. (904) 429-4457!

Every office building has some degree of fire risk, no matter what type of business occupies the space or the size of the staff. Taking some preventive fire safety measures in your office will protect your employees and your business’s assets. These precautions can help save lives and dramatically reduce the amount of fire restoration and smoke and soot removal and cleanup that is required after an emergency.

How to Practice Fire Safety in the Office

1. Install Fire Extinguishers

Fire codes require businesses to install fire extinguishers in their office buildings. Different industries and locations have different guidelines, so check the regulations for your business to ensure you are following these standards.

Offices should generally be equipped with water and foam extinguishers that are stored no more than 75 feet apart. Kitchens should have a Class K rated extinguisher. Extinguishers should be easily visible, with the top no more than 5 feet from the ground.

2. Educate Your Team

Touch base with your staff every six months about fire prevention and safety. For example, highlight the dangers of smoking close to the building or discarding still-lit cigarette butts into flammable materials such as trash bins or dry leaves. Show your employees the safe routes out of the building, the locations of pull alarms, and how to use the extinguishers.

3. Use Fireproof Storage

If the unthinkable does happen and a fire burns your building to the ground, you don’t want all of your business’s files and data to be lost. Install fireproof safes and filing cabinets to protect important files. When possible, store digital information securely in the cloud or on off-site servers. Fire restoration can restore your building, but it is this preventive measure that will protect your data.

If disaster does occur, the fire restoration team at SERVPRO of Greater St. Augustine / St. Augustine Beach is here to help. This business in St. Augustine, FL, has trained technicians and state-of-the-art equipment for efficient fire damage repair. They will handle every aspect of your restoration, from water extraction to adding the finishing touches to your restored building. Learn more online or by calling (904) 429-4457.

How to prepare a fire escape plan for your office

8/22/2020 (Permalink)

SERVPRO advertisement SERVPRO of Greater St Augustine is here to help with water damage, fire damage, fire restoration, emergency cleaning services! 904 429-4457

It’s important for every office to have their own customized fire escape plan. Having a clear-cut process in place will help protect employees in the event that flames spread. From evacuating to dialing 9-1-1, a strong plan will help reduce the amount of fire restoration work you’ll need in the aftermath. Here’s a guide to what a thorough plan should involve. 

3 Elements of a Strong Fire Escape Plan for an Office

1. Designate Roles

The first step is to assign different roles in the fire response plan. First, name a person who is going to be in charge of overseeing the effort. Then, appoint different assistants to help that individual.

There should be someone to alert the fire department (plus a fire restoration crew), someone to sound the alarm system, and others to direct employees out of the building. When everyone knows their role, the evacuation will go much smoother. 

2. Label Routes

Next, it’s crucial to establish the fastest and safest routes out of the building. It’s important to designate various options, since an exit plan may vary depending on where the fire begins.

In addition to creating maps that show these routes and making those maps available throughout the office, they should be clearly labeled along walls so employees can still find their way during a fire escape. 

3. Rehearse

Lastly, offices must conduct regular fire drills. That is the best way to test out the effectiveness of your current system. It lets officers rehearse their roles and gives the rest of the employees practice for how to get out safely. You can even time the responsiveness of your office and set goals for being able to leave faster each time. 

If your office building experiences any trouble with fire, reach out to a top fire restoration company like SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL. These professionals ensure that all traces of a fire are completely removed, from soot to damaged walls and furniture. They remove pollutants from upholstery and replace carpets to restore the space. To set up an appointment, call (904) 429-4457 or visit their website to learn more about their services. 

Know Who to Call Before a Storm!

8/21/2020 (Permalink)

hurricane season sign SERVPRO of Greater Saint Augustine and Saint Augustine Beach is determined to help you in the event of water damage.

Hurricane season is upon us. There are currently two tropical storms already in the Gulf of Mexico. This hurricane season is predicted to be extremely active. Hurricanes are unpredictable and can cause severe water damage. It is very important to know what to do in the event of water damage before the loss occurs. 

Before a storm occurs, talk to your insurance agent to find out what kind of coverage you have. If a storm is predicted to affect your geographic area, prepare your home and property for impact the best you can.

Secure all doors, windows, and other points of entry in your home. Move electronics off of the floor and have at least 5 days worth of food, water, and stock up on medications.

In the event of water damage, act quickly to restore your home. Standing water is a breeding ground for harmful bacteria and attracts mosquitoes. Untreated water damage can also lead to harmful mold growth. 

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here for you during this hurricane season! Call us at (904)-429-4457 for a free estimate!

We Have a Great Reconstruction Team!

8/19/2020 (Permalink)

SERVPRO employees laying floor down SERVPRO of Greater Saint Augustine and Saint Augustine Beach is your one-stop shop after suffering a loss.

Here at SERVPRO of Greater Saint Augustine and Saint Augustine Beach, we have a great reconstruction team that is always ready to make the job look complete and professional. Whether it's flooring, drywall, or painting, we can make it look "Like it never even happened."

What makes us different is that we are a full restoration and reconstruction company. That means that once we are done removing damaged surfaces or objects, you do not have to hire someone else to do reconstruction work. We are a one-stop shop for all of your restoration and reconstruction needs. 

Us having the ability to cut out any middlemen or other companies speeds up the process as a whole, which means you can get your life back faster. Suffering a loss is stressful and it interrupts your life, but we are here to help 24/7, 365 days a year. Call SERVPRO of Greater Saint Augustine and Saint Augustine Beach for a free estimate today at (904)-429-4457!

What to do when disaster strikes in St Johns County, FL

8/17/2020 (Permalink)

SERVPRO work van loading drying equipment for water damage restoration! SERVPRO work van loading drying equipment for water damage restoration! SERVPRO St Augustine 904-429-4457!

When you have called an expert to provide storm damage restoration, you’ll want to do a few things if you can, before help arrives. The team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL, are the area’s premier water damage restorers and specialty cleaners. They can help you restore your property to preloss condition when your property has been damaged by a storm. Water damage can lead to secondary damage at your property if the water extraction process doesn't begin ASAP. 

Here’s what you need to do when you discover water damage:

  • Mop Excess Water: It’s perfectly okay to start the cleanup process before storm damage restoration services providers arrive. You can blot and mop away excess water on hardwood floors, and even carpets, to get the cleaning process started. Feel free to use towels and dishcloths to soak up water sitting on counter-tops and tabletops. 
  • Organize Items: Your professional cleaners will arrive with large pieces of equipment and tools to take care of various steps of the excess water removal and cleanup process. Clear away entryways of clutter and small pieces of furniture. Prop up furniture against walls to make space for carpet cleaners, vacuums, fans and other machines.
  • Remove Art & Fragile Items: You will want to carefully remove any artwork and other fragile items from areas that will be cleaned. Make sure to take extra care when climbing ladders or furniture to reach items in higher places since some surfaces may be slippery. Take your time to remove and store these items in waterproof containers or cover them with towels until the cleanup is complete.

Whether your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup. If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information. Follow us on Facebook too! 

Water Damage in a Condo Complex is No Fun

8/12/2020 (Permalink)

SERVPRO equipment on a water damaged floor SERVPRO of Greater Saint Augustine and Saint Augustine Beach specializes in water damage and mold removal. 904 429-4457

Water damage is devastating to any building. It is especially devastating in condominium or apartment complexes. A loss that originated in your unit can leak into other units, or even worse, a leak originates in another unit and leaks into yours. Condo or apartment complexes often have overlapping water pipes, so if one unit has an issue with water damage, another unit probably will too. 

There is also the situation in which the condo or apartment owner or tenant isn't there when the water loss occurs and it spreads to other units. This can be stressful if the property manager doesn't have a key to the unit suffering the loss or the occupant is hard to contact. 

Before buying or renting a condo or apartment, make sure the landlord or property manager knows what to do in that situation and has a trusted vendor they would call. It is important to treat water damage as quickly as possible to reduce the growth of mold and bacteria. Here at SERVPRO of Greater Saint Augustine and Saint Augustine Beach, we are experts on water damage restoration. Call (904)-429-4457 for a free quote!

Untreated Water Damage Can Create a Bigger Problem

8/11/2020 (Permalink)

black mold Untreated or unnoticed water damage often leads to mold growth needing to be remediated.

Even the smallest water leak can create a habitat for mold growth, whether you know about the leak or not. Water that sits in drywall, flooring, wood or the general structure of the house begins to create damage immediately. Water damage is just the beginning of problems associated with water leaks or flooding. 

Sitting water creates the perfect situation for mold growth. Mold is a type of fungus. These organisms can be white, green, purple, orange, or black. They thrive on moisture and reproduce through airborne spores. If left untreated or unnoticed, mold will continue to grow and spread around the affected area. 

Mold is associated with various health effects and may affect those with preexisting respiratory issues more intensely. To avoid getting mold in your home, make sure any water leaks or flooding is treated with urgency and priority. If you notice mold in your home, call SERVPRO of Greater Saint Augustine and Saint Augustine Beach at (904)-429-4457 for a free estimate! We specialize in mold removal and mold remediation! 

Water Damage Can Happen to Anyone!

8/8/2020 (Permalink)

SERVPRO technicians cutting drywall Cutting drywall to find the source of a water leak is an important step in the restoration process.

You never expect water damage to happen to your home or business but if it does, know you can call SERVPRO of Greater Saint Augustine and Saint Augustine Beach for help! 

Most water damage cases are unexpected. We know it's not fun to plan for a "worst case scenario" type of situation, but it is important to know who you will call if you suffer a loss to your home or business. 

It is very important to act with urgency when dealing with water damage. If left untreated, harmful mold could grow. The loss can also get worse if more water enters the damaged area. Water damage is less harmful if treatment begins as quickly as possible after the loss. 

If you suffer water damage, know that we are here to help! Our technicians specialize in water damage restoration and it will be "Like it never even happened." Call us at (904)-429-4457 for a free estimate! 

SERVPRO of Greater Saint Augustine is Here for Our Community!

8/3/2020 (Permalink)

Saint augustine lighthouse SERVPRO of Greater Saint Augustine is here to help our community. (904) 429-4457

Although SERVPRO of Greater Saint Augustine and Saint Augustine Beach is under the SERVPRO franchise, it is independently owned and operated by a member of the Saint Augustine community! Our employees live in the Saint Augustine area and are committed to helping members of OUR community. 

We work tirelessly to help the members of our community, which helps our local economy. We have the privilege to operate in the nation's oldest city and we want to help preserve the history here in Saint Augustine. Some of the older buildings require extra care and precautions, and we are prepared to put in the extra work in order to help preserve history. 

We provide quality work by experienced and knowledgeable employees who are passionate about helping members of our community. Saint Augustine's position along the Florida coast can sometimes put us in a predisposition of flooding. SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help our community and preserve the wonderful history of our town.  Water damage, mold removal & mold remediation, fire restoration, emergency cleaning services, and much more! Call us today at (904) 429-4457 for a free estimate! 

Fire, Smoke & Soot Damage Restoration Pros!! (904) 429-4457

8/2/2020 (Permalink)

SERVPRO Fire Damage Advertisement Fire, smoke/soot Damage? Call the PROs at SERVPRO in St Augustine! (904) 429-4457

SERVPRO of Greater St Augustine / St Augustine Beach understands that using the right equipment makes a measurable difference in reducing claims loss expense. When time is of the essence, our restoration and cleanup technology and equipment must be counted on to perform. SERVPRO of Greater St Augustine / St Augustine Beach answers your call with urgency, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage and fire damage professionals thoroughly understand how to dry a structure after the fire department uses high pressure water to extinguish the fire, and how to restore fire, soot and smoke damaged items. 

For any property damage restoration / reconstruction needs; Call your local experts at SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457! 

We are on standby 24/7 ready to help make it "Like it never even happened." SERVPRO in St Augustine, FL. 

No Cutting Corners Here

7/29/2020 (Permalink)

SERVPRO employee painting a wall SERVPRO has a full reconstruction team to help you when you need it the most. (904) 429-4457!

The restoration process can be very stressful for a home or business owner. Your life is disrupted and you suffered a loss. No matter how big or small the loss is, SERVPRO in St Augustine is here to help. We get to any size disaster faster than anyone else. You can trust SERVPRO to help you in your worst hour. 

SERVPRO has been dedicated to serving customers who need us for decades. Throughout the years, our customer service and dedication to helping our community has only gotten better. 

We are dedicated to helping our community when they need us most. After the restoration process, we won't leave you with a mess and we are a full service in-house restoration company. That means once you call us, we will complete the project 100%, from the beginning to the reconstruction phase, which saves you money and keeps the project shorter and less disruptive. If you have water damage, need mold remediation and mold removal services, or need emergency cleaning services in St. Johns County, call (904) 429-4457!

SERVPRO of Greater Saint Augustine and Saint Augustine Beach Full Service Restoration specializing in water damage and mold removal and remediation!

Customer Satisfaction is our #1 Priority!

7/29/2020 (Permalink)

SERVPRO Fire, water and mold damage restoration Call the PRO's at SERVPRO in Saint Augustine if you need help with property damage! Storm, mold, water, fire damage! (904) 429-4457

When others fail, SERVPRO in St. Augustine finds a way!

When this St. Augustine Golf and Country Club resident could not find a company or a handy man service to repair leaks in his window he did not know who to turn to. He searched for Water Damage Restoration companies on Google and Bing and decided to call SERVPRO of Greater St. Augustine/St. Augustine Beach. He later said, it just felt right. 

SERVPRO exceeded all expectations! The price, quality, attention to detail, and of course establishing the source of the Water Damage and repairing it! Jack could not say enough good things! Every time a SERVPRO commercial came on TV, he came out and confirmed that SERVPRO located in St. Augustine does make things "Like it never even happened." 

SERVPRO of Greater St. Augustine/St. Augustine Beach is the only SERVPRO physically located in St. Augustine. We service St. Johns County, South Clay County, and North Bradford County including Ponte Vedra, St. Augustine Beach, Nocatee, World Golf Village, Fruit Cove, Palatka, Green Cove Springs - #greater! 904-429-4457 – free estimates for water and fire damage, free mold remediation consultations/inspections. 

Be Prepared for Hurricane Season!

7/27/2020 (Permalink)

SERVPRO St Augustine water extraction In the event of any storm, SERVPRO of Greater Saint Augustine/Saint Augustine Beach is here to help. (904) 429-4457

Hurricane season is upon us. It is very important to have a plan in place beforehand. Hurricanes are very unpredictable and can cause severe storm damage to your home and property. If you live in an area that is prone to flooding, you may want to consider evacuating. 

If you evacuate, try to plan how long you will be gone and where you will go. If you have pets, make sure you bring them with you - if you feel unsafe staying in your home it is certainly not safe for them to stay. 

Bring all important documents and valuables, and make sure your home is properly secured before you leave.

Keep yourself up to date on any hurricane related weather activity and do not underestimate the power of a hurricane - it is better to over-prepare than be in an emergency situation. 

If a storm causes damage to your property, you can trust SERVPRO of Greater Saint Augustine and Saint Augustine Beach to be there to help you. Whether you have down trees, water damage, need mold removal, or any other storm related damage or emergency cleaning services, we are here to make it "Like it never even happened." (904) 429-4457!

Florida is a Major Hotspot; We're Here to Help

7/20/2020 (Permalink)

SERVPRO employee cleaning a historic photo The Saint Augustine Alligator Farm recently benefited from SERVPRO's CSC Program.

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help Saint John's County control the spread of the virus. Florida is a major hotspot for the disease, which reflects in the 15,300 new cases recorded on July 12, 2020. While that number is frightening, SERVPRO is here to help. 

SERVPRO is offering a Certified: SERVPRO Cleaned (CSC) program to help sanitize both residential and commercial buildings. The CSC programs offers most of the pathogen disinfecting type of services SERVPRO has. In such uncertain times, it is extremely important to keep your family, businesses, and customers safe. Trust in SERVPRO's experienced cleaning team to keep you safe.

We're here for St. Johns emergency cleaning services, fire restoration, water damage restoration, and mold remediation and removal! 

Call us at (904) 429-4457 to get your free estimate today! Here to help, 24/7/365.

Untreated Water Damage Can be a Disaster!

7/20/2020 (Permalink)

close up of underneath wet floorboards If you sustain water damage, don't wait to begin the restoration! Call SERVPRO of Greater Saint Augustine and Saint Augustine Beach. (904) 429-4457

Water damage is any homeowner's worst nightmare. Water damage in your home could ruin carpets, furniture, electric fixtures, drywall, and more. When a homeowner has water damage, they don't know who to turn to or where to begin. From start to finish, SERVPRO in St Augustine is here to help.

If you sustain water damage, don't wait to call for help! The longer you wait to begin the restoration process, the more complicated and drawn out that process will be. Not only does untreated water damage harm your personal property, but it can harm your health too. Untreated water damage can lead to mold that could cause health issues. 

SERVPRO of Greater Saint Augustine and Saint Augustine Beach is here to help you! As soon as you suspect or know you have water damage, call us for a free estimate at (904)429-4457. Our team are experts in water damage restoration and are here to help you fix whatever problem you have, day or night, 24/7, 365 days a year. "Like it never even happened." 

4 Steps To Take If Your Property Sustains Water Damage From A Storm

7/20/2020 (Permalink)

Standing Water Before Extraction SERVPRO of Greater St Augustine / St Augustine Beach is just a call away when water damage, fire damage, or mold damage strikes. 904 429-4457

Hurricane season is upon us, meaning homeowners throughout FL are getting ready for tropical storms and stocking up on supplies. Even the best preparation can’t always prevent water damage that hurricanes' and tropical storms can bring. It's critical to know what to do if you find yourself in this unfortunate situation.  

First Thing's First:

1. Keep Yourself Safe

Water plus electricity is extremely dangerous. If your property has water intrusion while electronics are plugged in, just leave it be. Get yourself to a safe place outside of the property if possible. 

2. Start Cleaning Up Right Away

Water damage worsens as it waits to be cleaned-up. Not taking care of the water damage ASAP can lead to secondary damages and an overall higher bill to pay. 

Contacting a professional restoration company as soon as you can is the best option you have. We will be there as fast as possible, with the proper equipment and knowledge to handle the damage and make it "Like it never even happened."  

3. Call Your Insurance Company

After calling us, contact your insurance company and let them know you've had a loss and SERVPRO is already on-site. They will be happy to hear you hired a professional promptly. Whatever insurance carrier you use, we have dealt with before. 

Whether it's a vanity leak or a roof leak from a hurricane, SERVPRO of Greater St Augustine / St Augustine Beach is here to help and ready to respond on a 24/7/365 basis. We take great pride in helping our community and friends help restore their property and/or business's to preloss condition. 

"Like it never even happened." Call us at (904) 429-4457!

A Guide to the Water Damage Restoration Process

7/17/2020 (Permalink)

Water damaged floors Water damaged floors before SERVPRO of Greater St Augustine / St Augustine Beach made it "Like it never even happened." (904) 429-4457

If your home has extensive moisture damage, you may need professional water extraction. This critical service can remove water from flooded areas, such as your attic, and prevent mold growth by removing moisture. Here is some insight into the extraction process so you know what to expect if you have flooding issues.

What Is This Process Like?

When buildings flood with water or liquid waste, restoration crews use extraction techniques to remove the fluid quickly. Extraction often involves suction to vacuum up the liquid followed by other drying techniques to remove moisture from every material in the home, from flooring to walls.

How Does It Work?

First, the water extraction company will locate and stop the source of the leak or waste. Then, they’ll inspect the area looking for safety hazards like electricity and asbestos before making a customized restoration plan. They’ll bring specialized machines and safety equipment such as hazardous materials suits to protect their team while restoring the home.

Many companies use submersible pumps to reach beneath the surface of the water or waste and remove most of the standing liquid. Then, they use industrial vacuums to go over every inch of flooring and remove fluid that is buried in the carpets. These professionals also use cleaning methods with steam and chemicals to kill bacteria that may make your family ill, like salmonella and E. Coli.

Finally, they’ll bring in industrial fans and dehumidifiers to suck moisture out of the air. The contractors will use innovative instruments to assess moisture levels in the building materials to ensure the floor, walls, and ceilings have normal humidity levels, and the house is safe to inhabit.

What Are Its Benefits?

Mold can grow 24 hours after a flood, endangering individuals with respiratory issues like allergies or asthma, and lowering indoor air quality. Performing water extraction as quickly as possible will decrease the moisture levels in the home and make the environment less hospitable to mold growth.

Standing water can soak through the walls, weaken the flooring, destroy carpets, and create high humidity levels, so it’s essential to call water remediation experts immediately to save your house. Water damage restoration is a professional job and should be handled by professionals with extensive experience in the industry. For help with St. Johns water damage, look no further than SERVPRO in St Augustine

If you need water extraction due to a leak or storm damage, contact SERVPRO Greater St Augustine in Saint John's County, FL. The specialty cleaner tackles big and small jobs thanks to its top-quality tools and extensive preservation and safety training. Call the water extraction and storm damage experts at (904) 429-4457 or visit them online for information on their services, including emergency cleaning, fire damage repair, and mold removal.

Preparation is key! Storm Damage Restoration Experts! (904) 429-4457!

7/13/2020 (Permalink)

SERVPRO unloading work van We're here to help 24/7 at SERVPRO of Greater St Augustine / St Augustine Beach! Water damage, Fire, Mold, Storm damage restoration and remediation!

A Florida storm can be incredibly dangerous to yourself and the property.

That is why it is imperative to understand how to properly prepare for one, as well as what to do after any damage occurs. To help with this, SERVPRO of Greater St. Augustine/St. Augustine Beach, offering St. Johns emergency cleaning services, has shared their advice.

What You Should Do Before & After a Storm

1. Before the Storm

Before a hurricane hits, a warning will be issued out. In most cases, you'll have at least 48-hours to prepare. Keep a radio or television on the news station to be informed of updates; or download a local weather app to your phone. If the storm is not severe enough for evacuation, take a few actions to protect yourself at home. Those without hurricane shutters should board up their windows; plywood five-eighths of an inch thick is sufficient. Then, clear your yard of all debris or loose objects. Keep your car full of gas and always have an emergency kit nearby.

2. After the Storm

After the storm has passed, you must be careful as you move about. Take note of any fallen boards, exposed nails, broken glass, or weakened structures. If excessive damage has occurred, vacate the premises until professionals can arrive. Even if the area seems secure, be wary of standing water.

Mold can begin growing in warm, humid environments within 24-hours. Consider staying in a hotel until this can be remediated. Before moving or touching fallen or broken objects, take photos of the damages. This provides evidence and helps you get reimbursed for emergency cleaning services.

3. Make the Call

There are a few people you must call after a storm. First, contact your insurance agency; inform them of the disaster, tell them you have photographs of the damage, and ask about your policy. They will likely send an adjuster to your home for an inspection. You will then know the extent of the repairs and costs. After that, you can call for water extraction. Do this as soon as possible to prevent further water damage to your home and furniture.

After a tropical storm, call SERVPRO of Greater St. Augustine/St. Augustine Beach. This local business has a reputation for being affordable and top-quality in all of their emergency cleaning services. Whether you’re dealing with water damage, mold remediation or mold removal, or storm damage, their certified experts are prepared for every job. For more information, visit their website or call (904) 429-4457 today.

5 Crucial Steps in the Water Damage Cleanup Process by SERVPRO in St Augustine / St Augustine Beach (904) 429-4457

7/7/2020 (Permalink)

Standing Water in a kitchen Proper Water Damage Restoration can save you more headache and money in the long run! Make sure it gets done right the first time! Call (904) 429-4457

Flooded homes create many headaches for homeowners, from the expensive damage that occurs to the likelihood of mold growth and bacteria incubation afterward. To restore your home to its previous state and ensure there’s no lasting water damage, it’s vital to hire professionals who are experienced in assessing and repairing flooded properties. While every restoration job is different, below is a brief guide to the essential steps of the process.

5 Steps in the Water Damage Cleanup Process

1. Inspection

First, experts will look over your entire house and determine the extent of the damage, what needs to be done to fix it, and how long the process will take. They’ll provide you with an estimate that includes the price and timeframe, allowing you to plan accordingly. You should have experts come out to make this assessment as quickly as possible.

2. Water Removal

The most immediate need is getting the standing water out of your home. Specialized vacuums are the primary tool experts use for this; they’ll suck the water away and pump it outside, leaving your home ready for cleanup.

3. House Drying

Even once the standing water is gone, many of the surfaces will remain waterlogged. To facilitate drying, experts will circulate air using specialized fans, often removing carpeting, furniture, and sections of the wall to let the air reach in. This process may take several weeks, depending on the severity of the damage.

4. Sterilization

To make sure your home is still habitable, it needs to be sterilized. This will help prevent mold growth and the spread of bacteria. The removal team will treat the carpet and other soft materials with antimicrobial products.  Any possessions that had contact with the water are potentially infected and will need to be cleaned. If mold has penetrated deep into the fibers of some soft materials — such as couches and rugs — they might need to be replaced entirely.

5. Repairs

Finally, a contractor can start to deal with any parts of your home that were damaged. They’ll typically need to replace drywall and hardwood flooring, both of which often swell and warp after contact with water.

If you’ve been the victim of water damage and are searching for a team of experts to assist with water damage restoration, the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach can help. With more than 50 years of experience, they serve clients throughout St. Johns County, FL, by assisting with storm damage restoration, fire damage repair, and other services to repair properties after emergencies. Call (904) 429-4457 today to schedule an inspection or visit them online to learn more about their offerings.

Storm Alert

7/7/2020 (Permalink)

SERVPRO Storm Damage Response Team Call us at (904) 429-4457 for a free estimate if you have any Storm Damage Restoration needs! 24/7/365

SERVPRO in St Augustine is working around the clock to help our community in the event of a major or tropical storm. 

Be careful to hire a licensed and insured professional, especially after post-disaster scenarios. 

Your property is one of your biggest assets and SERVPRO of Greater St. Augustine / St Augustine Beach is here to help get your property cleaned professionally and done right the first time. SERVPRO of Greater St Augustine / St Augustine Beach is on stand-by ready to help make it "Like it never even happened." 

Tips for flood damage following a storm

  • Have an evacuation plan
  • If water enters your property and evacuation becomes impossible, move to the upper floor if available, and wait for rescuers.
  • While evacuating, avoid attempting to drive rising water
  • Do not touch electrical equipment if your wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can cause you to fall.
  • Call your local Storm damage restoration experts at (904) 429-4457

We are available 24/7, 365. We are a full service restoration company specializing in water damage, storm damage, mold removal, fire damage, and st johns emergency cleanup services. Visit our website for more information!

Happy 4th from SERVPRO of Greater St Augustine / St Augustine Beach!!

7/1/2020 (Permalink)

SERVPRO celebrates Independence Day Happy Independence Day from your local SERVPRO in St Augustine. SERVPRO of Greater St Augustine / SAB is available at (904) 429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to wish you and yours a Happy 4th of July.  We want to leave you with some important safety tips from the National Safety Council.

If You Choose to Use Legal Fireworks be sure to follow the following safety tips:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  • Never use illegal fireworks.

We want you to enjoy your Fourth of July and be safe. And always remember if an emergency happens, from water damage to St. John's emergency cleanup services, know we are still available 24/7 at 904-429-4457!

Here to help with the re-spike

6/30/2020 (Permalink)

SERVPRO technician fogging solution SERVPRO of Greater St Augustine / St Augustine Beach is here to help! Call us anytime, 24/7, at (904) 429-4457

SERVPRO of Greater St Augustine / St Augustine Beach is here to help keep our communities safe and we are actively performing deep cleanings, disinfection services, and sanitization services for St. Johns County

With over 40 years of experience treating and working in hazardous environments, let the PROs at SERVPRO disinfect and sanitize your office building's, your favorite restaurants, and your residences'.

We currently have 5 solutions the CDC recommends using to disinfect and sanitize. Our main solution is EPA-approved and environmentally friendly. Call us if you have any questions about our qualifications or scope of work! 

You can feel confident that your local SERVPRO professionals are here to help make it "Like it never even happened." 

To schedule a free estimate / walk-thru, call us today at (904) 429-4457

What to do if your property is affected by water damage after a hurricane! (call SERVPRO)

6/24/2020 (Permalink)

Water damaged ceiling and wall Water damage? Call your local experts at SERVPRO of Greater St Augustine at (904) 429-4457!! FASTER TO ANY SIZE DISASTER

Hurricane season is only a few weeks away, which means homeowners throughout Florida are getting ready for serious storms and stocking up on supplies. Unfortunately, even the best preparations can’t always prevent the water damage that strong winds, flying debris, and heavy rains can bring. If your home sustains hurricane damage, knowing what to do can help protect your family and your most valued possessions.

What to Do After Your Home Suffers Water Damage

1. Keep Yourself Safe

Water streaming down the walls and pooling on the floors can carry an electrical current, especially if wires were damaged in the storm. As soon as you notice water infiltration, turn off the electricity at the breaker panel. Flood water can also be filled with toxic chemicals, dangerous microorganisms, and bugs, so put on protective rubber boots before wading in.

2. Start Cleaning Up Right Away

The longer water sits, the more extensive the damage will be. Even areas that seem dry can hold moisture, which could lead to serious mold infestations later on. Ideally, cleanup should start within 48 hours, or at least as soon as it’s safe to go back inside.

Contact a water damage repair and restoration team as soon as you can. They’ll peel back soaked carpeting, throw away anything that has been destroyed, and dry up any standing water.

3. Call Your Insurance Company

Most Florida homeowners living on the coast have insurance against the massive water damage that can follow a hurricane. Call your insurance company as soon as possible to report the damage, even if you haven’t had a chance to inspect the house yet. Depending on your policy, they may cover the cost of cleanup and replace any damaged items.

Whether you’re dealing with a broken pipe or a leaky roof, the water restoration experts at SERVPRO of Greater St. Augustine / St. Augustine Beach have the tools and experience to completely restore your home. Serving residents across St. Johns County, FL, they clean up and restore homes that sustained heavy water damage after hurricanes. Visit their website to learn more about their remediation expertise or call (904) 429-4457 to schedule immediate service.

Fire, smoke and soot damage restoration services

6/24/2020 (Permalink)

SERVPRO advertisement SERVPRO of Greater St Augustine / St Augustine Beach is your local disaster recovery team for fire, water, and mold damage!! (904) 429-4457

Our number one goal is returning damaged areas and items to preloss condition, making it "Like it never even happened."

SERVPRO of Greater St Augustine / St Augustine Beach is dedicated to restoring both the property and the lives of the customers being helped. When fire damage strikes, we strike back!! St Johns fire damage and st johns fire restoration services should be left to the PRO's at SERVPRO

Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Your local SERVPRO professionals will pretest to determine the extent of damage, and then use the specific equipment and cleaning products needed to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, your local SERVPRO may even be able to help reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to "prepare for painting". This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning - All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Greater St Augustine / St Augustine beach professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. We can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, we provide an inventory list of all "to be claimed" items if requested.

Deodorization - SERVPRO professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them.

Call us today if you have any questions or if you need to schedule a free estimate! (904) 429-4457

We also provide water damage restoration and emergency water removal, we provide mold removal and remediation, and biohazard cleanup services!

Emergency Fire Damage Process Overview

6/9/2020 (Permalink)

SERVPRO Fire Restoration Advertisement CALL (904) 429-4457 FOR ANY FIRE, SMOKE and SOOT DAMAGE RESTORATION NEEDS!!

At SERVPRO of Greater St Augustine / St Augustine Beach, we follow corporate policies around responding as quickly as possible. 

One Hour: Within one hour from notice of loss, a SERVPRO professional will contact you to arrange for service. 

Four Hours: Within four hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage. 

Detailed Explanation: A trained, uniformed and equipped SERVPRO Franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Pretesting: A SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope of work will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning, Restoration & Deodorization: SERVPRO Franchise professional's will work neatly and efficiently to help you regain control of your property when a damaging event has occurred. We will use state-of-the-art equipment and restoration techniques to ensure your property is taken care of right the first time. 

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. 

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 

Smoke and Soot damage restoration

5/29/2020 (Permalink)

Before and After picture Look at that difference! Fire, smoke or soot damage? Call (904) 429-4457!!

We received a call from an RV owner who's RV's ventilation system was left on while he was away, and to his surprise there was a land clearing fire very close by. When he opened the door to enter his RV, everything was covered in smoke residue. He kept his calm, because he knew clean was just a call away. He immediately called us at SERVPRO of Greater St Augustine / St Augustine Beach to come take care of his headache. 

He said he had used a SERVPRO before in his hometown, and he said "I knew if SERVPRO couldn't fix it, no one can!" 

A few short hours later, his RV was back to normal! "Like it never even happened." 

(904) 429-4457 Call today to schedule a free estimate!

SERVPRO Emergency Ready Profile Assists with Disaster Preparedness

5/28/2020 (Permalink)

Emergency Ready App The Emergency Ready App is at your fingertips when a disaster strikes, giving you instant access to critical facility and contact information.

According to the National Weather Service, this hurricane season is forecast to be a busy one, with a large number of tropical storms predicted to develop throughout this hurricane season.

So, it is advisable to plan in advance for this type of potential disaster.  Why?  Because as many as 50% of businesses close following a disaster, according to the latest research.  Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place.

Are You Ready?

Preparation is a key component for making it through any size disaster.  The SERVPRO Emergency Ready Profile is designed to provide critical information needed to begin mitigation and recovery services.  It is designed as a quick reference of important building and contact information.  The advantages are many.

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the event of an emergency, readily available on the SERVPRO® Ready Plan Mobile App.
  • Provides a guide to help you get back into your building following a disaster
  • Establishes your local SERVPRO franchise professionals as your disaster mitigation and restoration provider
  • Identifies the line of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Could a SERVPRO Emergency Ready Profile and the SERVPRO Ready Plan Mobile App help you to prepare your facility or business for a potential disaster?  Remember, no one plans on a disaster, but you can plan to be “Ready for whatever happens.”

Call SERVPRO of Greater St. Augustine/St. Augustine Beach to schedule an ERP consultation. 

SERVPRO of Greater St. Augustine/St. Augustine Beach: 904-429-4457

SERVPRO Shows Appreciation for First Responders

5/21/2020 (Permalink)

Green Cove Springs Hot Pink Patrol Car Gerilyn Barton, evidence technician in the hot pink GCS patrol car

On Tuesday, May 19th, 2020, SERVPRO of South Fleming Island/North Bradford county, had an opportunity to demonstrate our appreciation for the dedication and commitment to the community of the Green Cove Springs Police Department.

We were pleased to do a complimentary cleaning and disinfecting of their patrol cars, as an introduction of our franchise to Green Cove Springs and surrounding areas, and to show our desire to give back to the communities that we serve.   

We would like to say “thank you” to Chief of Police, Derek Asdot, Lt. John Guzman, Lt. Shawn Hines, patrolman Nick Rulon, evidence technician Gerilyn Barton, and the rest of the staff for allowing us to provide the service. 

We would like to take this opportunity to extend this offering for complimentary cleaning and disinfecting of First Responder vehicles to the police departments, sheriff’s offices, and fire and rescue stations in St. Johns county as well.  Please contact SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457 for additional information.

Hire a Professional for Your COVID-19 Cleaning

5/18/2020 (Permalink)

SERVPRO technician providing disinfectant and sanitation services SERVPRO of Greater St Augustine / St Augustine Beach is here to help with any disinfectant and sanitization services! Call us today at (904) 429-4457

With all of the information available regarding the coronavirus, and the cleaning and decontamination services being offered by many different companies and individuals, we felt it would be beneficial to provide some steps to take to make sure that you are hiring a company that has past experience with the cleaning and disinfecting related to viruses.

  • Does the company use products that they purchased from a 3rd party or do they have their own products that meet the CDC recommended guidelines and that are on the EPA approved list of products that are labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus?
    • SERVPRO currently has 4 products that they manufacture that are on this list because they are products that we use in our normal business operations on a regular basis.
  • Does the company have the proper equipment to apply the products per the label directions and the CDC recommended guidelines?
    • SERVPRO has the equipment necessary to apply the products properly, because this is the business we have been in since 1967. We not only know the most effective application methods and have the proper equipment, but we also have a clear understanding of the product capabilities, to ensure the best results.
  • Does the company have the expertise to properly and safely provide this type of disinfecting service?
    • SERVPRO has been in the cleaning, disinfecting, and decontamination business for more than 50 years. We are the recognized experts, the authority on what it means to be clean.
    • We did not retrofit some equipment, buy some products from a third party, and then go out and market ourselves as cleaning and disinfecting experts; as many companies have recently decided to do, to cash in on this pandemic.

So, if you need your facility cleaned, disinfected, and decontaminated, make sure you hire a professional.

At SERVPRO, we would welcome an opportunity to demonstrate our capabilities on behalf of your business, your employees, and your customers.  If you're looking to hire a professional for your COVID-19 cleaning and disinfecting, you’ve come to the right place. Call your local SERVPRO of Greater St Augustine/St Augustine Beach at (904) 429-4457!

SERVPRO of Greater St Augustine's May 2020 Newsletter

5/12/2020 (Permalink)

SERVPRO newsletter SERVPRO of Greater St Augustine/ St Augustine Beach's Newsletter outlining National building safety month and community safety

SERVPRO of Greater St Augustine / St Augustine Beach May, 2020 newsletter!

May is National Building Safety Month!

National Building Safety Month is an initiative of the International Code Council (ICC) and their 64,000+ members across the world, as well as their partners in in building construction and design, and the safety community.

This month serves as an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings", according to the ICC website.

Some of the topics and tips shared throughout the month include disaster preparedness, construction professionals, and innovations in building safety. 

The general public may not be aware of how codes and code officials "improve and protect the places where we live, learn, work, worship, and play" and this month can certainly improve that awareness!

With SERVPRO's network of more than 1700 franchisee's, we have all the equipment, man-power, and expertise you could ever need to make it "Like it never even happened." 

Our franchise has it's own reconstruction/build back team, which gives us an edge over competition because most restoration companies don't have an in-house reconstruction team, they just sub-contract that part of the job. (Which to some, would be considered the most important part.) This helps us and our customers keep the overall cost as low as possible.

Call us today at (904) 429-4457!

Benefits of carpet cleanings

5/8/2020 (Permalink)

Male SERVPRO technician cleaning Call the carpet cleaning experts at (904) 429-4457! SERVPRO of Greater St Augustine/St Augustine Beach

If you’ve never cleaned your carpet, it may be covered in dust and grime. Since carpet is covered with woven fibers that can trap small particles, it attracts dirt and dust easily and is a natural breeding ground for mold, fungus, and bad odors. Below are a few health benefits of deep carpet cleaning.

What Are the Health Perks of Deep Carpet Cleaning?

1. Removes Allergens

Dust, dirt, and pollen can thrive in carpets, causing problems like dry, red, itchy eyes, sneezing, and even respiratory distress. However, during the process, hot water is sprayed onto your carpet with cleaners and quickly suctioned away, helping professionals trap and remove allergens. 

2. Eliminates Pollutants

If you allow family members and guests to wear their shoes in your home, they could track oil and even traces of lead into your home. By having pollutants removed, you can improve your air quality, which will benefit those with respiratory issues such as asthma.

3. Prevents Mold Growth 

Mold can start to grow after only 24 to 48 hours, which means deep carpet cleaning is essential after any type of flooding or large spill. During deep carpet cleaning, professionals spray disinfectant cleaners, which can help to inhibit mold growth.

Next, the carpet is suctioned with a powerful handheld tool, eliminating standing water, dirt, mold spores, and other grime from the carpet and the underlying pad. If the ground flooding was significant, professionals can even dry out the carpet and the pad with blowers designed to fit under the edge of the carpet. This entire process helps prevent mold growth, protecting your indoor air quality. 

If you’re ready to improve the health of your home, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach in St. Johns County, FL, for help. Since its inception in 1967, this trusted team of professional cleaners has restored thousands of homes after disasters like floods, fires, and indoor flooding. To find out more about how they can help you with carpet cleaning, visit their website or call (904) 429-4457.

Why hire SERVPRO of Greater St Augustine for disinfecting and sanitizing services

5/4/2020 (Permalink)

ocean with positive message Before, during and after times like these, SERVPRO is here to help. (904) 429-4457

The team of trained technicians at SERVPRO of Greater St Augustine/St Augustine Beach specializes in emergency cleaning services. If you’re worried about COVID-19 and the health and well-being of your family or employees, schedule a cleaning appointment. The professional cleaners will have protective gear, training, and high-grade cleaning supplies to eliminate harmful bacteria. With experience dealing with biological contaminants and hazardous waste, your cleaners can successfully and safely sanitize your living and workspaces.

Their emergency cleaning services can include cleaning porous and non-porous surfaces, sanitizing counters and floors, disinfecting tools, equipment, and supplies, as well as safely disposing of hazardous waste. Best of all, your cleaning crew remains up-to-date on the Centers for Disease Control and Prevention’s recommendations regarding COVID-19. 

What Additional Precautions Can You Take?

In addition to scheduling an emergency cleaning appointment if you’re worried about exposure to the virus, embrace the CDC’s guidelines in terms of protecting yourself.

This includes washing your hands with soap and warm water for at least 20 seconds with added frequency. Avoid touching your face and keep your distance from others. Refrain from shaking hands or touching strangers. Instead, maintain at least six feet of distance and do your best to cover your face with a bandana or mask and wear gloves when in public.

Maintain excellent hygiene, limit the number of outings you take, and embrace a strict cleaning routine of wiping down counters, doorknobs, and other surfaces in between professional cleaning appointments. 

If you’re located in St. Augustine, FL, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to provide emergency cleaning services to ensure your property is safe and protected against COVID-19. With a dedicated staff, hospital-grade cleaning products, and top-of-the-line protective gear, you can depend on this company to sanitize your space. To schedule an appointment, call (904) 429-4457. For more information on their services, including biohazard cleanup, mold remediation, and fire restoration, visit their website

SERVPRO is Here To Help

4/3/2020 (Permalink)

SERVPRO advertising deep cleanings SERVPRO of Greater St Augustine / St Augustine Beach is here to help 24/7/365. Call us at (904) 429-4457!

SERVPRO of Greater St Augustine / St Augustine Beach  is here to help keep our community safe with deep cleanings and disinfectant services.

We follow guidelines in accordance with CDC recommendations. The CDC recommends use of a labeled hospital-grade disinfectant. The difference between household and hospital-grade disinfectants contain a kill claim for Pseudomas Aeruginosa. Pseudomas Aeruginosa is a encapsulated bacterium that can cause disease in humans, animals and even plants. Pseudomas Aeruginosa is a pathogen associated with serious illness because of its advanced antibiotic resistance mechanisms. The EPA has yet to approve a disinfectant that directly kills SARS-CoV-2, more commonly known as covid-19. Without a product with direct kill claims to be approved by the EPA, the EPA along with the CDC have issued a list of products that, based on the products' efficiency against non-enveloped viruses that are actually “harder to kill” than an enveloped virus; such as covid-19. We currently have 5 products on the list, #100 SERVPROxide, #172 Benefect Devon-30, #127N Concrobium Disinfectant 2, #175 Vanquish and #154F Sporicidin 

Call SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 today for a free estimate! Specializing in emergency water extraction and mold remediation, SERVPRO of Greater St Augustine/ St Augustine Beach is here to help in anyway we can. 

SERVPRO: AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER

3/24/2020 (Permalink)

SERVPRO CONSIDERED AN ESSENTIAL CRITICAL INFRASTRUCTURE SERVICE PROVIDER:

What does that mean?  From the introduction in the Official Essential Services/Travel Authorization Letter for SERVPRO Franchises, we can gain a clear understanding.

The bearer of this letter is a professional performing essential services, as set forth in the Shelter in Place Order or Emergency Declaration issued by your state or local government.  The bearer is engaged in support of critical infrastructure work as defined below.

This designation was further broken down into categories which would more clearly indicate who would be considered as part of this group:

  • Workers such as plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences;
  • Workers to ensure continuity of building functions;
  • Workers who support hazardous materials response and cleanup; and
  • Workers supporting the operation and maintenance of facilities.

So, SERVPRO provides many essential services to our communities.  We are proud to be included in this important group, and we take our responsibility seriously.

At your local SERVPRO of Greater St Augustine / St Augustine Beach franchise,  you can be assured that we are prepared, properly equipped, and that we will adhere to all industry as well as CDC guidelines, when performing our work.

We thank you for the opportunity to be of service. (904) 429-4457

SERVPRO of Greater St Augustine - Cleaning Experts

3/19/2020 (Permalink)

SERVPRO technician performing disinfectant and sanitation services SERVPRO of Greater St Augustine / St Augustine Beach is here to help! Ready to assist in keeping your property safe. Call us at (904) 429-4457!

SERVPRO of Greater St Augustine/St Augustine Beach is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at (904) 429-4457! SERVPRO of Greater St Augustine / St Augustine Beach

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

4 Fire Prevention Tips

3/13/2020 (Permalink)

Fire extinguisher Fire damage? Call the experts, SERVPRO of Greater St Augustine / St Augustine Beach, at (904) 429-4457!!

Your home is your sanctuary. To keep it and your family safe, it’s essential for everyone in the house to understand the basics of fire safety. Each year, thousands of house fires occur across the U.S., many of which cause devastating damage and serious injuries or fatalities. Fortunately, fire restoration can repair much of the damage, especially if a blaze is stopped quickly. There are also precautions you can take to reduce the risk of a fire in the first place.

A Guide to Fire Prevention & Safety

1. Make a Fire Safety Plan

Establish a fire safety plan that can get everyone out of the house in two minutes or less. Have multiple escape routes, including a means to exit the top floors if the stairs are impassable. Instruct family members on how to remove window screens and open locks. Designate a meeting place away far away from the house where everyone can assemble.

Also, ensure everyone knows how to behave in a fire. Instruct everyone to get as low to the ground as possible and crawl to the nearest exit, checking that the doorknobs cool to the touch before opening it. If clothing is on fire, teach family members to stop, drop, and roll.

2. Have Safety Equipment

Fire extinguishers should be accessible to everyone, including older children who may be left alone at times. Teach them how to use the device, which typically involves pulling a pin, aiming the nozzle at the base of the fire, squeezing the trigger, and spraying in a side-to-side motion.

All homes should have at least one fire extinguisher, though one for each story of the house is better. Every house should also have multiple smoke alarms, particularly in bedrooms and the kitchen. Ensure the devices have charged batteries; check and replace these as needed.

3. Be Careful With Flammable Items

Ensure flammable items, such as gasoline, oil, and aerosol containers, are kept far away from items that get hot or create sparks. Gas should be kept in an airtight container, preferably outside of the house. Any flammable fabrics should also be kept at least three feet away from space heaters and furnaces or fireplaces.

4. Don’t Leave Lighted Devices Unattended

Never leave your cooking unattended and turn off the kitchen stove and oven when not in use. If you have a fireplace, have it serviced at least once a year to ensure smoke is properly ventilated away from the home. Never leave a lighted fire unattended.

If you have experienced a house fire, turn to the fire restoration specialists at SERVPRO of Greater St. Augustine / St. Augustine Beach. These professionals have helped hundreds of residents and businesses throughout the Greater St. Augustine, FL, area, providing a range of services including fire restoration, water extraction, and mold remediation, as well as storm damage restoration. Call (904) 429-4457 to schedule fire restoration services, or visit their website to learn more about how they can help you recover from an emergency situation.

A Guide to Water Damage Restoration by SERVPRO of Greater St Augustine

3/9/2020 (Permalink)

Water damaged carpet Water damage? Call SERVPRO of Greater St Augustine/St Augustine Beach at (904) 429-4457

If your property sustains significant water damage, it’s only natural to feel overwhelmed. Thanks to advancements in building restoration technology, though, addressing mold, mildew, rot, and structural problems is actually fairly straightforward. Here’s how reputable contractors will tackle any such issues in your home or place of business. 

Evaluating the Extent of the Damage 

Before they can devise a game plan, professionals must determine the total extent of the damage. Water damage is organized into classes, with class 1 being the least severe, and class 3 being the worst.

When evaluating the affected rooms, the technicians will consider both the type and amount of water that was absorbed. If the damage was caused by a small leak from a potable source, for example, it won't be nearly as serious as a major rush of raw sewage. It’s important to note, however, that the category is not stagnant. If left unaddressed, water damage can worsen considerably. 

Addressing Immediate Concerns 

If any portion of the damage was caused by contaminated water, the technicians will have to act fast. Their primary concern is limiting the spread of pathogenic and toxigenic agents. Once they’ve pumped all the water out and dried the affected areas, they will remove all materials that came in contact with the bacteria, including carpeting, linoleum, drywall, and insulation.

If the water wasn't contaminated, some materials may still have to be removed to prevent mold growth. Examples include those that absorbed too much moisture to ever fully dry. Air scrubbers may also be used at this stage to purify the air while eliminating excess moisture.

Replacing Compromised Materials

The final stage of water damage restoration is replacing all the materials that were removed. Your water restoration team may be able to do this, or they may refer you to a third-party contractor.

Before replacing anything, though, it’s important to identify the underlying cause of the damage. If it’s a structural issue, like a burst pipe, for example, you’ll have to call in a specialist to make all necessary repairs before proceeding. This will prevent further damage. 

If you need water damage restoration, turn to SERVPRO of Greater St. Augustine / St. Augustine Beach. Serving homeowners and businesses throughout the greater Saint Augustine, FL, area, this local contractor offers comprehensive restoration services following all kinds of catastrophes. Because a disaster can strike at any time, their highly trained technicians are available 24/7. To learn more about their water damage restoration process, visit their website or check out their YouTube channel. To schedule service, call (904) 429-4457

Nicotine Odor Removal: We Can Do It!

3/6/2020 (Permalink)

Cigarette / Nicotine odor removal Cigarette/Nicotine odor removal! Call (904) 429-4457 for a free estimate!

Here at SERVPRO of Greater St Augustine we often get hired to remove cigarette and cigar smoke contamination.  The process  of removal varies based on the strength of contamination or smell, and the area affected. Frequently our customers are not sure of how involved the process may be. Today we wanted to share what professional removal of cigarette smoke odors entails. There are many different steps and nuances in every restoration project. Here are some of the commonly followed steps in a cigarette, cigar, and similar smoke related odor removal process that we follow:  

The process is:

Step 1: Thorough Inspection and Development of Scope of Work

*   Determine how long the cigarette smoke has impacted the area?

 o The longer the presence, the harder it will be to clean.

* Inspect the HVAC ducting, walls, ceilings, furniture, and air quality.

o Nicotine residue will cling to virtually all surfaces and will remain until removed. These surfaces will need to be cleaned thoroughly.

* Remove the furniture and contents from the structure. Place in a cleaning station outside or at your warehouse

Step 2: Ceiling: Depending on the type of ceiling, the cleaning procedures will vary.

Step 3: Walls: All walls will need to be thoroughly cleaned then rinsed using the appropriate products and procedures for nicotine residue removal.  In extreme cases, where staining was heavy and unable to be completely removed, it may be necessary to apply an appropriate sealer to cover it.

Step 4: Floors: The type of flooring is another consideration.  In carpeted areas, both the carpet and padding may need to be disposed of.  Nicotine odors, especially if they are heavy, may not be able to be removed due to the porosity of those materials.  Other types of flooring will require different cleaning methods. 

Step 5: HVAC/Ducting: Thorough cleaning of the duct work will also be necessary to eliminate any possibility of re-introducing nicotine residue into the previously cleaned areas.

Step 6: Furniture and Contents: All furniture and contents will need to be thoroughly cleaned.  In some instances, it may be necessary to discard furniture items, as the difficulty and cost to clean them, may exceed the cost of replacement.

Step 7: Deodorization:  Finally, all areas, as well as furniture and contents will need to be deodorized, to remove any lingering odors.  This process would be repeated up to 4 cycles to ensure complete elimination of all odors.

There you have it.  It’s a detailed process, but fortunately it is a process that SERVPRO of Greater St. Augustine/St. Augustine Beach, can handle from start to finish.  One call, one company, one solution to nicotine related odor problems.  No job too big or too small.  904-429-4457.

4 Ways a Thunderstorm Could Damage Your Home

3/3/2020 (Permalink)

During a storm, you may be eager to get inside under the safety of your own roof. However, your home may not be as impervious to the extreme weather as you thought. Here are some of the ways a strong storm could damage your house and what storm damage restoration teams will do to fix it.

Why You Might Need Storm Damage Restoration

1. Flooding 

Most thunderstorms are accompanied by heavy rainfall, which could pool around your home’s perimeter and, eventually, infiltrate the basement. If you have any roof leaks, it might also flood your attic. Luckily, a water extraction service can use high-powered wet vacuums to suck up the moisture and deposit it away from your home.

2. Water Damage

Unfortunately, even if the water is extracted within hours, there could still be some water damage to your home. For example, it may only take a few minutes for carpeting, drywall, and insulation to become waterlogged. Luckily, a storm damage restoration team will use various techniques to dry out these materials before sanitizing and deodorizing your property.

3. Mold Growth

If you didn’t spring for water extraction or water damage repair services, your wet flooring, furniture, and building materials would become prime breeding grounds for mold growth—especially in cramped, dark spaces like attics and basements. If a recent thunderstorm led to fungal growth in your home, a mold remediation company will remove the spores, sanitize affected items, and get rid of that dingy odor.

4. Electrical Issues

In some cases, the flooding may have been high enough to reach the electrical outlets on your walls, or it might have trickled inside walls and hit wiring. Since this could increase the risk of house fires and electrocution, it’s crucial to call a restoration company after a serious storm. They can identify the points of infiltration, dry out wet walls and other structural components, and restore the functionality of your electrical system. 

If you’re worried about your home after a heavy thunderstorm, reach out to SERVPRO of Greater St. Augustine / St. Augustine Beach for storm damage restoration services. This local business is proud to offer water extraction, water damage repair, and mold remediation services, so you can enjoy your home in peace and comfort. They can also come to your home after a fire, or whenever you might need emergency cleaning services. To learn more about their techniques, visit the website or call (904) 429-4457 to arrange for an appointment.

SERVPRO going Green(er)

3/2/2020 (Permalink)

SERVPRO in-house chemicals Smoke / odor removal, call today for a free estimate! (904) 429-4457

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Greater St. Augustine / St. Augustine Beach is taking it one step further in 2020. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at SERVPRO of Greater St Augustine/St Augustine Beach or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 904-429-4457 to see how SERVPRO of Greater St. Augustine / St. Augustine Beach can help you today.

Customer satisfaction is our #1 priority

2/27/2020 (Permalink)

Yesterday we had a job in North St. Johns County. We performed tile demolition in an upstairs laundry room and the tile debris released a lot of dust. Before we began demolition, we contained the room off and we put containment over the air vent in the room. We do this to keep the dust and dust particles  from spreading throughout the customers home. The customer made us aware that she still needs to do laundry in that room because she has several kids and she had fallen behind on her laundry. After demolition, we put the washer and dryer back into the room so she could do her laundry! We advised her to leave all containment up to prevent small dust particles from spreading through her home, and she greatly appreciated us making her aware of the health concern.  

Call your local SERVPRO of Greater St Augustine / St Augustine Beach at (904) 429-4457 for a free estimate!

Why get your carpet professionally cleaned?

2/24/2020 (Permalink)

Carpet cleaned by SERVPRO We work magic on carpets!! Let us prove it, (904) 429-4457

Once spring has sprung, many homeowners are motivated to start freshening up their homes for the warmer days ahead. As you tackle your own spring cleaning checklist, there’s no better time to evaluate the appearance of your carpets. If they’re looking a little dingy, schedule a professional carpet cleaning with SERVPRO of Greater St. Augustine / St. Augustine Beach, FL. They are the local authorities on a wide variety of restoration services—from fire and water damage to carpet stains.

Here, they go over a few of the top reasons to have your carpets professionally cleaned this spring:

    • Eliminate Winter Dirt & Grime: During the winter months, it’s easy for kids, pets, and adults alike to track in dirt, mud, and debris. This can leave your floors looking unsanitary and unsightly. The surest way to restore them is with a thorough, professional cleaning that goes deep into the carpet fibers to extract stains and erase discoloration.
    • Remove Allergy Triggers: As exciting as it is for spring to arrive, it’s also the worst time of year for allergies. Dust, pollen, and other airborne pollutants will settle within your carpet fibers and wreak havoc on any members of your household that suffer from allergies. A professional carpet cleaning will eliminate these contaminants and improve the indoor air quality of your home.
    • Prevent Mold Growth: Springtime also brings higher temperatures and increased levels of humidity, which creates the perfect breeding grounds for mold. Professionally cleaned carpets help to prevent the development of fungi by extracting moisture and leaving fibers completely dry.

Regular carpet cleanings will protect your flooring investment for years to come by keeping it plush and brilliant. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 to schedule an appointment, or visit them online for more details about their carpet cleaning methods.

SERVPRO of Greater St. Augustine update

2/24/2020 (Permalink)

 SERVPRO vehicle SERVPRO vehicle stocked and ready to go

Our team continues to provide outstanding service to the Greater St. Augustine and St. Augustine Beach areas, as well as the rest of St. Johns County.  As a franchise that has now been in existence for almost 5 years, we have established ourselves as the “go to” restoration service provider in the area. Our franchise is backed by the largest restoration company in the world, and with our recent partnership with Blackstone, we are well positioned for continued growth and success.

Of course, that growth could not be possible without a singular focus on providing the best customer service experience possible, each time we are given the opportunity. With SERVPRO providing constant training to our employees, we will continue to grow every day as we service the nations oldest city and the surrounding area.

We are available 24 hours a day, 365 days a year. Our response times are the fastest in St. Augustine and the surrounding area, because we are the only SERVPRO franchise that has a physical presence in St. Johns County. In addition, with our franchise network of over 1800 locations, we are fully equipped to handle any size disaster. 

We also have a reconstruction division at SERVPRO of Greater St. Augustine/St. Augustine Beach; which allows us to take any job from the start all the way to the finish, eliminating scheduling issues and delays.

We believe in our community, and we strive to support local businesses. As a show of our dedication, we offer free estimates for fire, water, and mold damage, as well as free emergency ready programs for all businesses in St. Johns County.

Thank you for helping us to continue to grow our business through your referrals, online reviews, and repeat business.  We are grateful to live and work in this community and are here for you should you ever need us.  904-429-4457.

SERVPRO's commitment to veterans

2/21/2020 (Permalink)

Thank you veterans Thank you veterans

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we were proud to honor the contributions and sacrifice's of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call (904) 429-4457 or apply in person at 2205 Dobbs Rd, St. Augustine, FL 32086

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in the North East Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

SERVPRO + Property Managers = Happy Customers

2/20/2020 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we want to ensure all local property managers they can rely on us! We are your local 24/7/ full-service restoration company and disaster-recovery team. We are fully licensed, bonded and secured. We offer a wide variety of services from simple carpet cleanings to catastrophic storm damage. Whatever you need, or your residents need, we are just a phone call away! (904) 429-4457

We want to help local Property Managers: Inspire and enhance the lives of their residents, create a flawless living experience for their residents, and build relationships that will help change the way residents think of them!

Why us? You can rely on us to respond fast, quickly arrive at the job-site and inspect the damage and begin mitigation procedures. This will help to get back to business and lower the overall recovery cost. 

We offer residential and commercial services, and we work directly with your insurance. For a stress-free claims process, we can help manage the insurance paperwork and process. If you have any questions regarding our services, please call us at (904) 429-4457!

Lunch & Learn With Local Property Management Group

2/18/2020 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach recently had the opportunity to conduct a Lunch & Learn at PMI St. Johns County.  It was a chance for both SERVPRO and PMI St. Johns County to gain a greater understanding of the service offerings, the areas of expertise, and the resources that each organization can draw upon to accomplish their goals.  It was also a relaxed atmosphere that allowed all of the participants to get to know each other on a more personal level, which allows the business relationship to begin to flourish.

The Lunch & Learn format is just what it sounds like.  We provide the food & drinks, whether it's lunch or an early morning breakfast type meeting.  While we are enjoying the provided items, we have an opportunity to discuss in a relaxed and informal setting, the things that make our organizations unique, the goals we have, the services we offer, and the expertise of our teams.  We also talk about what would be a good referral for either organization and how we can look for opportunities to provide these referrals, as we go about our daily routines.

To sum it up; its just a great way to build a network of trusted business partners, which not only benefits each organization, but also the customers who are provided with trusted, competent service providers.

So, the next time your SERVPRO Marketing Representative suggests that you take advantage of a Lunch & Learn or Breakfast & Learn meeting, why not take them up on the offer.  Your organization will benefit, your customers will benefit, and you won't have to bring a breakfast or lunch that day!  What could be better than that.

2 for 1 at SERVPRO of Greater St Augustine / St Augustine Beach!!

1/24/2020 (Permalink)

SERVPRO work truck at a job site SERVPRO of Greater St Augustine / St Augustine Beach is here to help. We're on standby 24/7 to respond to emergencies, call us at (904) 429-4457

This week our office received praise from 2 different customers!

Our office received this testimonial on Monday; 

"Hello- I just wanted to let everyone back at the office know how truly impressed we’ve been with your employees so far!!  From the timeliness in getting to our house in an emergency on Saturday, to their thoroughness in explaining everything along the way, they’ve been such life savers during this otherwise stressful situation.  A special shout-out to Ken and Mike for their back-breaking work today!!!  Not an easy job tenting such a large open area, but they were amazing— so friendly and polite, always taking the time to answer my many questions ?? Thanks again! Maureen R"

Thanks Maureen!! Then, our Production Manager received this testimonial on Wednesday, while communicating with the customer about progression;

"I would like to commend your team on their professionalism and service over the last three weeks."  - Candace P

At SERVPRO of Greater St Augustine / St Augustine Beach, customer satisfaction is our first priority. We are dedicated to providing excellent customer service at our family-owned franchise. 

Call us at (904) 429-4457 for a free estimate!

It's the Package!

1/24/2020 (Permalink)

SERVPRO vehicle on the job Easily recognizable SERVPRO of Greater St. Augustine / St. Augustine Beach vehicle.

Have you ever heard the cliche, "You don't get a second chance to make a good first impression!"

That's a very profound and true statement.  It reminds me of a story that one of my sales managers used to tell about Ivory soap.  The story went like this:  A young mother with several children in tow was at one of the large warehouse stores buying things in bulk for her family.  She wanted to get a large package of Ivory soap and asked the store associate if he could help her get a package off of the shelf and put it into her shopping cart.  The store associate proceeded to grab a package that had a rip in the outside packaging of the bulk package, so the customer asked the associate if he could grab a different package for her.  The store associate explained to the customer that all of the bars of soap were still in the package, even though it was ripped, and that she was still getting the same amount of merchandise.

The customer insisted that the store associate get her a different package that did not have the rip in it, because she did not want a package that was ripped, or one that looked like it had already been opened, regardless of the fact that the contents of the package were the same as all the rest.

So, what could this possibly have to do with SERVPRO of Greater St. Augustine/St. Augustine Beach?  I'll tell you:

Recently SERVPRO of Greater St. Augustine/St. Augustine Beach, received a call for a water emergency at a community where 6 condominiums had been affected when a water heater flooded a 3rd floor unit and proceeded to saturate 2 units on each of the 3 floors.  What a mess!  The Condo association got the water flow stopped and began cleanup and extraction work in the common areas of the building, but it was up to each homeowner to contact a restoration company to get there and start the restoration process.  This is where the story above connects to this situation.

As I pulled up in my easily identifiable SERVPRO of Greater St. Augustine/St. Augustine Beach vehicle, I noticed 3 other SERVPRO Greater St. Augustine/St. Augustine Beach  vehicles already on site, and four other SERVPRO associates, easily identifiable in their SERVPRO logoed shirts and khaki pants, beginning the removal and restoration process.  I also noticed about an hour to two hours later, that 3 other companies showed up to attend to some of the other units that were affected, as SERVPRO was called in for just 2 of the units. 

The first company that arrived, came in a fairly beat up van, with a logo on it that was very difficult to see unless you got within about 15' of it.  The crew, 2 guys that got out, I immediately nicknamed the motley crew, as they looked like they had just stepped off of a mullet fishing boat or something.  Hats on backwards, non-descript clothing, nothing identifying who they worked for or represented.  Quite a lackluster 1st impression, to say the least.

The next group of 2 came in an easily identified vehicle, so at least I knew who they represented. But when they got out of the vehicle, one had a logoed shirt on, one did not.  One had on what looked to be standard uniform type pants, the other had blue jeans on and a shirt that he had probably gotten at a concert.  A little better 1st impression, but still not a complete package.

The last to pull up was a non-descript, older, white van.  An older gentleman stepped out in a white t-shirt and blue jeans, and proceeded to pull out 1 beat up, white air mover, that he was taking to the 1st floor condo that had water dripping from the ceiling lights, carpets that were saturated, and drywall that was visibly wet in most of the rooms.  I didn't have a favorable 1st impression, nor much confidence that this person was equipped for the job at hand.

So, what is the point of the story?  Well, why it might be possible that all 4 of the companies that showed up for the water emergency were capable of handling the situation they were confronted with, the level of confidence that the 4 different companies instilled in me, strictly based on my first impression, was vastly different!  Clearly, the package that SERVPRO of Greater St. Augustine/St. Augustine Beach presented, was the only one that looked complete; and the only one that inspired confidence in me as well as the homeowner that we were working with; as she was actively trying to get the other homeowners to reevaluate their choice in companies.

And why is this 1st impression (the package) so important?  Because it inspires confidence when a company pays attention to the way their vehicles look and the way their employees look.

It gives the customer confidence that if they are that concerned about their appearance, than more than likely they are just as concerned about their equipment, their training, their industry knowledge, their documentation, and ultimately, their ability to take care of the customer and provide them with peace of mind that this difficult situation will be handled properly.

So, the next time you are at the store and you notice a package slightly torn, or is taped up, and you move it out of the way to reach for the undamaged package, remember that 1st impressions mean a lot!

And if you ever find yourself in a situation where you need help with a water, fire, or mold emergency, remember the Ivory soap story, and make the right call: Call the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach904-429-4457

Fire Safety tips for the holidays

11/22/2019 (Permalink)

While house fires can happen any time of year, the holiday season can introduce new hazards that can increase the risk of fire. From decorations to cooking mishaps, many dangers can arise as you prepare for the festivities. Although fire damage can often be repaired when house fires are controlled, here are a few preventative measures to take during the holidays.

3 Holiday Safety Practices to Prevent Fire Damage

1. Be Cautious in the Kitchen

Cooking-related incidents are the leading cause of winter house fires. Holiday turkeys, hams, and other roasts often require the oven to be on for long periods of time, so be sure to check on your food frequently. Keep flammable items like food packages, papers, and oils far away from the stove top. Only use pressure cookers, deep fryers, and other kitchen appliances according to the manufacturer’s instructions.

2. Use Candles Safely

Fires caused by candles peak in December. While these decorations can add ambiance and a pleasant aroma to your home, they also present serious fire risks. Keep burning candles in a safe space where pets and children can’t knock them over. Set a timer on your phone to remember when to blow them out. Battery-operated flameless candles are safer alternatives that still produce a warm, atmospheric glow.

3. Follow Instructions With Lights & Decorations

Whether you’re stringing lights inside or outside your home, follow instructions carefully. In many cases, you should avoid stringing more than three strands together at once, as any more could overwhelm your outlet and cause electrical fires. Additionally, only use outdoor lights outside your home, as these withstand the elements better than lights designed for indoor use. You can also prevent fire damage by practicing tree safety. While Christmas tree fires are rare, you can minimize the risk by keeping yours watered and disposing of it promptly after the holidays.

If your home sustains fire damage, the restoration experts at SERVPRO of Greater St. Augustine/St. Augustine Beach can return your home to its former glory. In addition to handling fire damage, their team also excels in smoke and mold removal, as well as water damage restoration. Find out more about their approach online or call (904) 429-4457 to speak with a team member.

Why You Shouldn't Delay Water Damage Services

11/15/2019 (Permalink)

3 Reasons to Schedule Water Damage Repairs

If your home has experienced water damage, it’s critical to seek repair services as soon as possible. While you may be tempted to wait until you see how bad the damage is, this is one task to schedule without delay. The longer it stays, the more it can compromise your home. Below are three reasons to enlist the help of professionals as soon as flooding, major leaks, or other forms of water damage occur.

1. Stop Mold Growth

Mold can cause health effects.

2. Prevent Extensive Damage

Apart from mold growth, water damage can also harm the structure itself. It can leave unsightly stains on the walls, ceilings, and floors. And if you have carpeting, it will deteriorate and crumble when left untreated. Building materials like drywall and wood will likely degrade as well.

3. Minimize losses & costs

Time is of the essence when dealing with water damage. The longer you delay fixing it, the costlier the consequences will be, especially if water has already seeped through the materials. Call for professional restoration services immediately to mitigate the effects of the aftermath—they know which they should prioritize to reduce losses.

When you need water damage restoration services fast, trust the professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach. Headquartered in Saint Augustine, FL, their trained technicians provide a range of services, including storm damage restoration, fire damage repair, and mold remediation, throughout the area. Call (904) 429-4457 to set an appointment or learn more about their services online

SERVPRO's commitment to Veterans

11/14/2019 (Permalink)

SERVPRO honors Veterans; American flag image SERVPRO of Greater St Augustine / St Augustine Beach honors and appreciates our veterans!

SERVPRO is proud to have made a commitment to hire 1,000 veterans by 2022! On Veteran's Day, we were proud to honor the contributions and sacrifices of all who served. We sincerely thank the veterans of our country and will take this commitment seriously.

We are always taking applications and looking for skilled technicians. If you're a veteran and think you would be a good fit for us, call (904) 429-4457 or apply in person at 2205 Dobbs Rd, St. Augustine, FL 32086

We provide continuing education for all employees to further their knowledge of the industry. We also provide IICRC certification training for our employees. At SERVPRO of Greater St. Augustine/St. Augustine Beach, we set out to modernize the restoration industry in Northeast Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry. There is a not a job we cannot handle!

Quick to respond to any job, large or small

11/7/2019 (Permalink)

At SERVPRO of Greater St Augustine / St Augustine Beach, we pride ourselves on exceptional customer service. We are dedicated to providing our customers with a stress and worry-free process. 

Just recently, we had a customer call and ask us to get there as soon as we could. She had a mini-fridge that was located on the second floor of her home that leaked and went unnoticed for several hours. When she finally caught it, she dashed to her phone and dialed (904) 429-4457!

We were there within an hour after her call and the drying process was underway within 2 hours.

SERVPRO of Greater St Augustine / St Augustine Beach was there for her in her time of need, and when the water removal and humidification process was complete: she was extremely pleased and gave us a perfect score on her customer satisfaction report! Another happy customer of SERVPRO of Greater St Augustine!! 

First Responders Bowl

10/31/2019 (Permalink)

SERVPRO First Responders Bowl Get fired up!

SERVPRO is the title sponsor of the first ever First Responder Bowl! The game will be held on December 30th, 2019 at 11:30 AM (CST) and will take place at Southern Methodist University Stadium in Dallas, Texas. Brant Ringler, the Executive Director of the SERVPRO First Responders Bowl, said it best; "We are truly grateful for all first responders' sacrifice and service. It is a tremendous privilege to honor these men and women who protect our communities 24/7/365."

"We are proud to present the SERVPRO First Responders Bowl dedicated to honoring some of the hardest working men and women in our country." - Sue Steen, CEO of SERVPRO Industries, Inc.

First Responders to be honored include police officers, fire fighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents, and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

Anyone wanting more information on the Bowl game, please visit www.firstrespponderbowl.com

We're Here For Our Community During Fire Season

10/9/2019 (Permalink)

Fire season has arrived!    

Fire and smoke damage can quickly become very problematic in our homes, businesses and even to our health. Fire damage causes tremendous casualties to properties; we all know how fast an engulfed home can cause major issues. An issue that can be overwhelming and an issue that should be handled by professionals. 

Something else we want to remind you of this fire season, is how damaging the smoke from fire is. Even light smoke damage can cause short outs in circuits. Circuits that are inside your breaker panels, in your TVs, your smartphones, and even your appliances like microwaves. Smoke is very corrosive and reactive and can lead to pre-mature failure in circuits. 

All smoke contains carbon monoxide, carbon dioxide, and particulate matter (PM or “soot”.) When smoke is inhaled, even for a short period of time, it can cause health effects.

Most people don’t realize just how detrimental fire damage can be, and that is why you should seek professionals to determine how much damage has been done and how to address it. SERVPRO can quickly be on site to thoroughly inspect the property for all issues that stem from fire and smoke damage such as: soot, thermal heating, hazardous chemical material, and even water damage that was used to put the fire out.  

Here at SERVPRO of Greater St Augustine / St Augustine Beach we want to ensure you and our community that if you or someone you know experiences any sort of fire damage, our team is here for you and will work with you to the best of our abilities to make sure we satisfy everything you may need. This fire season;, rely on SERVPRO of Greater St. Augustine/ St. Augustine Beach. Our service is quick, professional, and when we leave, the damage will look "Like it never even happened." You can contact us at 904-429-4457!

What Is Black Mold & How Does It Affect Your Health?

9/23/2019 (Permalink)

SERVPRO fleet vehicles in parking lot SERVPRO is the leader in Mold Remediation in St Augustine. We ensure we have the proper tools and certifications to maintain our leadership.

Mold loves to grow in dark, moist places like home bathrooms. There are countless species, and black mold—common in homes—is one to be aware of. It can cause health effects. Taking the proper steps to prevent mold and scheduling mold remediation will ensure you address black mold in your home.

Your Guide to Black Mold

What Is It?

Stachybotrys chartarium, better known as black mold, is a toxic species of mold that commonly grows in homes. It produces toxins called mycotoxins. It appears greenish-black and is usually slimy, though it can also be powdery if the colony runs out of water.

What Are the Health Risks?

Black mold can cause health effects. That's why it's important to call in a professional, such as SERVPRO of Greater St Augustine / St Augustine Beach.

How to Prevent Mold

Luckily, black mold is highly preventable. Start with the bathroom. Make sure that it’s well ventilated with box fans and an open window after a shower. Check sinks, faucets, and other fixtures around your home for leaks, and have mold remediation professional address water damage, especially to carpets where black mold may grow.

If you need assistance getting black mold under control, the mold remediation specialists at SERVPRO of Greater St Augustine / St. Augustine Beach can fulfill your needs. Serving St. Augustine, FL, these professionals handle fire and water damage restoration, carpet cleaning, mold remediation, and more—all of which you can explore on their website. Call (904) 429-4457 to speak with a representative and connect on Facebook for news and updates.

3 Important Steps to follow after a Home Fire

9/19/2019 (Permalink)

room with ladder, steel work table Never underestimate the damage level of any fire. Check every area affected.

A house fire can completely interrupt your family’s lives. Whether the fire erupted in a single room or affected several bedrooms, it’s vital to take safety precautions before entering the home. These will yield the best results for fire restoration and ensure no one is injured in the process.

1. Schedule an Inspection

No matter how safe your home may seem, schedule an inspection first. Fire restoration professionals will check that no live electrical components create a shock or other fire risk and will test gas piping for leaks. They’ll also look at structural damage to make sure the home is safe to enter. This crucial step will reduce the potential for injuries and also kickstart the recovery process.

2. Don’t Start Fire Restoration On Your Own

As tempting as it is to begin cleaning up, wait for the professionals. You can open windows, but avoid plugging in box fans or turning ceiling fans on. These may spark electrical problems or worsen the smoke smell and ash cover. Ideally, you shouldn’t use the electricity at all until an electrician has made necessary repairs. The best course of action is to stay offsite until fire damage repair begins.

3. Stay Off Furniture

If you start clearing debris with professionals, stay off of furniture. Most pieces are salvageable if ash and soot don’t sink into the fibers. Sitting on a sofa or bed may press them in and embed a permanent ash smell. Professional fire restoration companies have the proper equipment that deep clean sofas, mattresses, chairs, and other furniture that is lined with fabric. 

If you need fire restoration services in the St. Augustine, FL, area, SERVPRO of Greater St. Augustine / St. Augustine Beach will work hard to fulfill your needs. They know how life-changing damage to a home is and are committed to helping families recover. From biohazard cleanup and water extraction to emergency cleaning services, they’ll take every measure to make your home livable again. Call (904) 429-4457 to speak with a representative and visit their website to explore their full scope of services

The Perfect Storm: Staying Prepared for Hurricane Season

9/12/2019 (Permalink)

Hurricane Dorian at Category 5 Strength Hurricane Dorian at the coast of the United States

Amidst the madness of Hurricane Dorian barreling the coast of Florida and the eastern seaboard, residents of St. Augustine prepped their livelihood for an upcoming natural disaster all the while filling their fridge with alcohol, the pantry with snack food, and charging their devices in case of an outage. Even though St. John’s County was subject only to light flooding and we can breathe a sigh of relief, hurricane season is by no means over. We must remain vigilant and continue preparations for the upcoming storms that may occur throughout September and October.

Expect the Unexpected

Dorian isn’t the first hurricane to grow in size at an astonishing rate. Throughout the week, meteorologists were stunned at the continuous changes of the storm’s nature and path. The forecast had changed at least five times throughout its forecast. Dorian’s eye was expected to hit Florida in some way, shape, or form until it shocked the country by landing stationary on top of the Bahamas at Category 5 strength. After a day of havoc and destruction, Dorian slowly grazed the Florida east coast, only causing erosion and minor water damage for most of the state. Even as a weaker storm, it impacted North Carolina more with extensive power outages. The outer bands of hurricanes can cause impressive wind guests. While meteorologists and analysts have the best technology and knowledge to identify and report hurricanes, the weather is still unpredictable. Have your home prepared even if the weather report predicts the storm won’t directly hit your residence.

Better Safe than Sorry

Floridians like to joke about the lack of danger present in hurricanes based on its category. While it’s all in good fun, we still know the risks any storm can pose. Florida has been damaged by hurricanes for generations and we know even a category 1 can pose a serious risk of intense winds and potential flood damage. Any powerful storm can cause a leak in your home or debris to crash through a window. While you may not have to board up your homes for every hurricane that strikes your area, it’s important to be aware of the dangers from any category-size cyclone. Here are some tips to help you and your family prepare before the rush. 

  • Purchase your supplies ahead of time to beat the last-minute crowd
  • Focus on individual gallons of water as opposed to packaged water bottles
  • Make sure there is a flashlight in every major room of your home including bathrooms. 
  • Fill sandbags and cover them with tarps to prevent excess rain from soaking the sand
  • Make sure your devices are fully charged and make sure there is a way to keep track of the storm. There are apps that have free tv channels and radio broadcasts

After the Storm

In the event that your residence or business was subjected to flooding or there is a water leak, don’t panic. Take a deep breath. Make sure the area is safe to traverse. If there is something of value that hasn’t been damaged by water, check the surrounding area for safe passage before attempting to retrieve it. Call your local SERVPRO at 904-429-4457. We’ll be there for you every step of the way to bring your home or business back to normal. Remember to stay prepared and be safe out there during Storm Season 2019.

Why Get Commercial Carpet Cleaning

8/29/2019 (Permalink)

Because you likely schedule daily or weekly office cleaning service to keep your business tidy, know we would love to give you a free estimate.

It is important to get your carpet professionally cleaned. Even with regular sweeping and vacuuming, your carpets can accumulate stains that just won't go away. To ensure your office is presentable, SERVPRO of Greater St. Augustine/St. Augustine Beach offers expert carpet cleaning service, including:

 Spot Removal

    Upholstery Stain Removal,

to get rid of stains that sweeping and vacuuming miss. We also offer dry cleaning service for areas where color-fastness is crucial. Below, are some of the most valuable benefits of regularly having your carpet professionally cleaned.

4 Reasons to Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back in the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could well be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine/St. Augustine Beach. T

hey also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

We Give Back in St. Johns County

8/23/2019 (Permalink)

Did you know, a year ago in August of 2018, our crew and staff members took time out of their personal lives to volunteer in our community. 

SERVPRO of Greater St. Augustine/St. Augustine Beach donated the materials to the St. Johns Housing Partnership to build a wheelchair ramp to a disabled Vietnam Veteran in St. Johns County.   We paired up with our friends at Luce AirQuality and built the ramp with our bare hands and tools provided by the St. Johns Housing Partnership.  

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we are dedicated to supporting local residents and businesses.  We look forward for future opportunities to dedicate our time and efforts to make the Oldest City a better place to live.  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457.

Visit our website for more information.

Anatomy of Water Jobs Part 4 of 4

8/22/2019 (Permalink)

Most technologically advanced infrastructure and equipment in St. Augustine and the entire St. Johns County.

· Strategic location that allows SERVPRO of Greater St. Augustine/St. Augustine Beach to provide timely response, aka be “Faster to Any Size Disaster”!

These are just a few advantages you can expect from SERVPRO located in St. Augustine – superior staff, infrastructure, and location simply elevates us above the rest. Greater – I’m afraid we are.

When a need for Damage Restoration service arises, and it is typically sudden, many crucial decisions must be made in an instant. Knowing which restoration company to use must not be one of them – make calling SERVPRO of Greater St. Augustine/St. Augustine Beach synonymous with calling 911 in an emergency – there is simply no other choice in St. Augustine and St. Johns County as a whole.

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Anatomy of Water Jobs Part 3 of 4

8/15/2019 (Permalink)

The choice is clear! In a Water Damage, Fire Damage, Mold Remediation, or any other Restoration need St. Augustine residents and businesses can rely on SERVPRO of Greater St. Augustine/St. Augustine Beach.

Still here are more advantages we have to offer over our competition:

· IICRC certified technicians – in short IICRC is an entity that regulates damage restoration, not all restoration companies have IICRC certified technicians, we do

· Technicians who handle multiple aspects of damage restoration and even reconstruction, which allows them to be versatile and provide an insight into damage remediation that typically cannot come from a “one trick pony” type of technicians, many restoration outlets rely on specialty tasking

· Most technologically advanced infrastructure and equipment in St. Augustine and the entire St. Johns County.

AtSERVPRO of Greater St. Augustine / St. Augustine Beach, their dedicated team understands the unique hazards Florida homeowners face each year.

Whether you’re in need of water damage restoration or want an experienced professional to handle extensive carpet cleaning after a flash flood, they’re ready to help. Learn more about their servicesonlineand call (904) 429-4457 to schedule an estimate today.

Anatomy of Water Jobs Part 2 of 4

8/8/2019 (Permalink)

We have what it Takes to get the Job done Right!!

Here is another advantage SERVPRO of Greater St. Augustine/St. Augustine Beach offers over the competition:

Internal ability to develop customized chemicals – there are many chemicals in our arsenal readily available, albeit if a specialty solution is needed it can be prepared at SERVPRO’s chemical plant in Gallatin, Tn.

· Established more than 50 years ago SERVPRO brand brings experience and knowhow unmatched in the restoration industry, i.e. - there are many established treatment protocols, well researched practices, state of the art equipment packages for franchises and well aligned back office support.

It really would take a separate essay to list all of the advantages SERVPRO brand offers in St. Augustinw; that's why we are posting the rest in next weeks blog!!

We are dedicated to providing excellent customer service to all of our clients. If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457.

Wantto know us better? Please check out ourWebsite,Facebook, andYoutube Channel....

Anatomy of Water Jobs Part 1 of 4

8/1/2019 (Permalink)

No job Too Big or too Small!!!

This month we are featuring a 4 part series on why you should choose us for your water jobs. 

Experiencing a Water Damage (or any other damage) in your residence or business is one of the more stressful experiences anyone can go through. Often, your most valued asset/s are damaged, the scenes are chaotic, decisions must be quick and precise, and all desired outcomes depend on what happens next.

Restoration industry in North Florida offers a great variety of companies, ranging from smaller ‘mom and pop’ type of operations such as Rainbow Restoration to bigger names such as SERVPRO and anything in between.  There are many advantages of hiring an established name in the damage restoration industry, here over the next month we will present just a few advantages SERVPRO offers over competition.

First Advantage ...

·         No job is too small or too big – if additional equipment is needed for commercial damage restoration projects we are able to leverage the vast network of SERVPRO franchises, as well as SERVPRO Strom Teams and Corporate headquarters in Gallatin, with a 24hr turnaround guarantee (equipment shipment).

And remember, whenever your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup.

If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information.

The Floor is Buckling!! We Responded to a Slow Leak in St. Johns County

7/22/2019 (Permalink)

Equipment Placed!! 904-429-4457 Call 24/7!!

Last week, we responded to an emergency water job in St. John's County.  A college student found his floor buckling upon returning to his dorm.  SERVPRO of Greater St. Augustine/St. Augustine Beach was quickly called to the scene.  We were there within minutes to help keep everyone's mind at ease during this time of disaster.  

We used our state of the are equipment and state of the art technology to make sure problems were addressed properly the first time.

When disaster strikes, call SERVPRO of Greater St. Augustine/St. Augustine Beach. We can help put your mind at ease.  

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

SERVPRO of Greater St. Augustine/St. Augustine Beach...<<We Can Help>>

7/22/2019 (Permalink)

We Do it All!! 904-429-4457

SERVPRO of Greater St. Augustine/St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews goes back in and replaces the baseboards, drywall, popcorn ceiling, etc.

When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services.

SERVPRO of Greater St. Augustine/St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owned and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist you in your time of need.

If you are suffering or have suffered from water damage in you home, please reach out at 904-429-4457.

We will schedule your FREE walk through to help put your mind at ease!! 904-429-4457

SERVPRO Helps when You NEED to Pass Inspection... Got Mold in St. John's County

7/18/2019 (Permalink)

We can help you pass your inspection!!

When you operate a business catering to the wise and/or the young, you see issues arise.  If you experience a mold outbreak, parents and children express great concerns.

 Failed local or state agency inspections can lead to consequences including possible closure if mold is not mitigated properly. Battling mold on your own is unwise. SERVPRO of Greater St. Augustine/St. Augustine Beach has the resources to help you remove the mold you have today and prevent other infestations in the future.

Adult and/or Children Daycare Centers may not know where mold is most likely to occur.

Bathrooms, water fountains, kitchens, craft rooms, and diaper changing areas all have plumbing. Sinks, toilets, and the pipes that link them to the water and sewer or septic system threaten to feed mold outbreaks through spills, overflows, backups, and leaks. We offer schools and commercial building owners our skills as experts certified in the mold remediation protocol.

We are here to assist you with your emergency needs great and small.  We offer a full list of Services.

SERVPRO of Greater St. Augustine/St. Augustine Beach SERVICES

calls are answered 24 hours a day, 7 days a week

RESTORATION:

  • Fire, Smoke & Soot removal
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Services

CLEANING:

  • Air Ducts HVAC
  • Biohazard,
  • Crime Scene Vandalism
  • Carpet, Upholstery, Drapes, and Blinds
  • Ceilings, Walls and Hard Floors
  • Deodorization

REBUILD:

  • Paint
  • Carpentry
  • Flooring (Tile, Laminate, Vinyl)
  • Full Kitchen/Bathroom remodels
  • Great selection of cabinetry and flooring in stock

 Thank you for your time and for the opportunity to make your company “another happy customer”!

The next step would be to schedule a meeting with  SERVPRO of Greater St. Augustine/St. Augustine Beach so we can meet your needs both now and those needs that are to come at 904-293-7116.

Mold .. Leave it to the St. John's County Expert SERVPRO.....

7/17/2019 (Permalink)

We are experts in the mold removal industry!

SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

  • Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
  • What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO of Greater St. Augustine/St. Augustine Beach move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business, and are in need of mold remediation, contact SERVPRO of Greater St. Augustine/St. Augustine Beachby calling (904) 429-4457

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

CRAWL SPACE MOLD REMEDIATION - St. Johns County

7/16/2019 (Permalink)

Local Restoration Heroes - SERVPRO of Greater St. Augustine/St. Augustine Beach.

We completed a crawl space mold remediation project. One of our specialties here at SERVPRO of Greater St. Augustine/St. Augustine Beach is Mold Remediation and Restoration. 

Whether this is a water damage situation and the mold is visible or only suspected we have the technology and logistics in place to take on any job. Molding Crawl spaces  may not be something other companies would take on, but we are always up for a challenging restoration assignment.

In this video we attempt to show what a crawl space mold remediation may involve as SERVPRO of Greater St. Augustine/St. Augustine Beach performs it.

First step is to scope out the project, next the necessary tools and chemicals are gathered and moved into the crawl space. Once remediation begins all visible mold is removed via HEPA vacuuming. Then the affected surface is treated with antibacterial and sealed. The process typically takes 2 days to complete.  

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

What to Do ... Before and After the Storm in St. John's County

7/12/2019 (Permalink)

Florida Storm Damage

A Florida storm can be incredibly dangerous to yourself and the home. That is why it is imperative to understand how to properly prepare for one, as well as what to do after any damage occurs. To help with this, SERVPRO of Greater St. Augustine/St. Augustine Beach, offering emergency cleaning services, has shared their advice.

What You Should Do Before & After a Storm

1. Before the Storm

Before a hurricane hits, a warning will be issued out. In most cases, you'll have at least 48-hours to prepare. Keep a radio or television on the news station to be informed of updates; or download a local weather app to your phone. If the storm is not severe enough for evacuation, take a few actions to protect yourself at home. Those without hurricane shutters should board up their windows; plywood five-eighths of an inch thick is sufficient. Then, clear your yard of all debris or loose objects. Keep your car full of gas and always have an emergency kit nearby.

2. After the Storm

After the storm has passed, you must be careful as you move about. Take note of any fallen boards, exposed nails, broken glass, or weakened structures. If excessive damage has occurred, vacate the premises until professionals can arrive. Even if the area seems secure, be wary of standing water.

Mold can begin growing in warm, humid environments within 24-hours. Consider staying in a hotel until this can be remediated. Before moving or touching fallen or broken objects, take photos of the damages. This provides evidence and helps you get reimbursed for emergency cleaning services.

3. Make the Call

There are a few people you must call after a storm. First, contact your insurance agency; inform them of the disaster, tell them you have photographs of the damage, and ask about your policy. They will likely send an adjuster to your home for an inspection. You will then know the extent of the repairs and costs. After that, you can call for water extraction. Do this as soon as possible to prevent further water damage to your home and furniture.

After a tropical storm, call SERVPRO of Greater St. Augustine/St. Augustine Beach. This local business has a reputation for being affordable and top-quality in all of their emergency cleaning services. Whether you’re dealing with water damage, mold remediation, or simply need carpet cleaning, their certified experts are prepared for every job. For more information, visit their website or call (904) 429-4457 today.

SERVPRO Riding out to Water Jobs in St. John's County!!!

7/12/2019 (Permalink)

Quick Response Time!!

Time is the critical factor after a home or business has experienced flooding and other types of water damage. SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida specializes in providing professional and fast emergency cleaning services to get your property dry and free of mold and mildew.

Here are just a few recent cases the water damage restoration company handled:

  • SERVPRO of Greater St. Augustine/St. Augustine Beach completed four flood and water damage jobs in a matter of two days. Being able to spring into action demonstrates how quickly the expert technicians are able to mobilize to restore several projects at the same time during the busy holiday season.
  • A business was able to remain open after commercial drywall work was completed. Whether water damage has occurred in a small office or large retail space, SERVPRO of Greater St. Augustine/St. Augustine Beach has the special equipment, training, and experience to take on projects of all sizes.
  • Three construction projects were able to take place at one time after SERVPRO of Greater St. Augustine/St. Augustine Beach came in with their commercial restoration team to clean up water damage.

Rapid response times, highly-trained water damage specialists, and advanced equipment and techniques are just a few of the reasons homeowners and business owners continue to turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. That’s because the water extraction company follows a six-step process to handle water fiascos. To learn more about SERVPRO of Greater St. Augustine/St. Augustine Beach’s extensive water damage restoration service, call (904) 429-4457. Visit the website for additional information on other types of restoration services.

Nearsay Article about SERVPRO located in St. Augustine

Why Should You Leave Mold Restoration and Remediation to the Professionals at SERVPRO

7/11/2019 (Permalink)

Two of our Air-Scrubbing/Filtrating machines outside of our shop ready to be delivered to a new mold job! SERVPRO is the leader in mold removal!

St. Augustine’s heat and humidity create the perfect environment for mold to take hold and grow. Mold, especially black mold, can be a major health risk to you and your family. While mold remediation is simple if the area is small, it’s not always detectable until it has spread into a large area of your home. By then, it’s a biohazard, which is why you need to call a professional.

Why You Need to Leave Mold Remediation to the Professionals

1. Kills Mold at the Source

Many homeowners think that they can eliminate mold by washing the area with bleach. While you may wash all the visible mold off, bleach is ineffective at killing the spores. These spores will remain dormant until they sense even the slightest bit of moisture—and then will bloom once again.

A professional has the right equipment to effectively remove mold from all surfaces. They can track mold to the source, eliminating visible blooms and all spores. They can even apply protectants that can prevent mold from developing in troublesome areas again.

2. Repairs Damage

A professional can assess whether cleaning or replacing materials will be more effective. If things like carpets, floorboards, and air ducts can be cleaned, they will do so. But, if the mold has permeated large areas of your home, such as large portions of drywall, ceilings, or wall studs, a professional can actually replace those affected portions for you.

3. Works Safely

Certain types of mold are toxic. Black mold emits mycotoxins, which can cause serious health problems. Depending on the severity of the damage, mold remediation is a type of biohazard cleanup, requiring special attire, protocols, and disposal measures. Only a professional has the training to treat mold safely.

Homeowners in North East Florida rely on SERVPRO of Greater St. Augustine/St. Augustine Beach for their water damage cleanup and mold remediation. They have the training and experience to identify and eliminate your mold problem at the source, making sure it never comes back. Call them at (904) 429-4457 to schedule your appointment. You can also visit them online for more information.

Nation's Oldest City... Mold Damage St. Johns

7/9/2019 (Permalink)

When mold is not properly treated, it will spread throughout your home or business!

Our local franchise here in St. Augustine has been working around the clock to help the residents in the nation’s oldest city in the aftermath of Hurricane Irma. Initially, the majority of our concerns focused on remediating flood damage to homes and businesses in St. Johns County. Our focus has now shifted, and we are starting to see mold growth in buildings that were not properly remediated.

A lot of people believe that mold can be killed by applying bleach to the visible areas that are affected. We wanted to offer a few facts about mold that may not be common knowledge.

  • Mold spores can’t be eliminated by treating with bleach!
  • Bleach is 90% water, which hydrates mold spores, contributing to growth.
  • Clorox Bleach Company, The Environmental protection Agency, and OSHA have all released statements saying that bleach does NOT kill mold.
  • 30 days after bleach is exposed to oxygen (open bottles of bleach), the chemical loses up to 50% of its ability to disinfect
  • Bleach is corrosive when combined with other cleaning products. This can seriously damage your property!
  • Mold claims through insurance are capped at $11,000 (with a $1,000 deductible). This means you need to act fast if you see mold, as damage spreads quickly and can exceed $11,000!
  • Mold requires negative air pressure to kill the spores. Building containments to restrict airflow is the most reliable way to eliminate growth.

Mold remediation is a science, and should be left to your local SERVPRO professionals. We are licensed to remediate mold, and we work closely with the inspectors you hire to assure our work is thoroughly completed. We are here to help 24/7. No job is too big or too small!

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

How to Respond to Storm Damage in St. Augustine.

7/8/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach is here to help in an emergency! 904-429-4457.

When you have called an expert to provide STORM DAMAGE restoration services, you’ll need to take several steps before help arrives.

Here’s what you need to do when you discover water damage:

  • Mop Excess Water: It’s perfectly okay to start the cleanup process before storm damage restoration services providers arrive. You can blot and mop away excess water on hardwood floors, and even carpets, to get the cleaning process started. Feel free to use towels and dishcloths to soak up water sitting on countertops and tabletops. 
  • Organize Items: Your professional cleaners will arrive with large pieces of equipment and tools to take care of various steps of the excess water removal and cleanup process. Clear away entryways of clutter and small pieces of furniture. Prop up furniture against walls to make space for carpet cleaners, vacuums, fans and other machines.
  • Remove Art & Fragile Items: You will want to carefully remove any artwork and other fragile items from areas that will be cleaned. Make sure to take extra care when climbing ladders or furniture to reach items in higher places since some surfaces may be slippery. Take your time to remove and store these items in waterproof containers or cover them with towels until the cleanup is complete.

Whenever your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup.

If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information.

Shower simple Mold cleaning

7/8/2019 (Permalink)

We are experts in the mold removal industry!

SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

  • Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
  • What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO of Greater St. Augustine/St. Augustine Beach move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business, and are in need of mold remediation, contact SERVPRO of Greater St. Augustine/St. Augustine Beachby calling (904) 429-4457

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Storm Ready...We are READY to Help our OLD CITY in ST. Augustine ...

7/5/2019 (Permalink)

Content Storage is what we do - SERVPRO of Greater St Augustine/St Augustine Beach.

Our warehouse is fully equipped to handle contents from multiple projects simultaneously. In the photo you see an example of what boxed contents may look like while stored at our warehouse in St. Augustine. 

Our team at SERVPRO of Greater St. Augustine/St. Augustine Beach  is the area’s reliable water damage restorers and specialty cleaners. We can help you out when your property has been damaged in a storm.

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

If you have any questions about mold removal, mold remediation, or mold detection, please contact us at 904-429-4457.

Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

St. Augustine- More than Restoration after the Storm

7/3/2019 (Permalink)

SERVPRO's technicians from the construction dedicated teams working on Water Damage Remediation project in St. Augustine.

We have posted videos and photos from this job while we were working on this water damaged home in St. Augustine. Now that we are finished with the job, we compiled a complete video of the putback/reconstruction portion of the project.

Our customers wanted to upgrade to tile from vinyl flooring and were very happy with the quality of all work and particularly the flooring install by SERVPRO of Greater St. Augustine/St. Augustine Beach. 

SERVPRO in St. Augustine subfloor project complete video

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457.

Let to know us better? Please check out our Website, Facebook, and Youtube Channel....

Happy 4th of July St. Johns County from your 24/7 Local SERVPRO!!

7/3/2019 (Permalink)

Happy 4th of July!! Today we handed out Flags for the Holiday..

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to wish you and yours a Happy 4th of July.  We want to leave you with some important safety tips from the National Safety Council.

If You Choose to Use Legal Fireworks be sure to follow the following safety tips:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  • Never use illegal fireworks.

We want you to enjoy your Fourth of July and be safe. And always remember if an emergency happens, know we are still available 24/7 at 904-429-4457.

Condo off St. Augustine Beach AC Leaks...

7/1/2019 (Permalink)

Moisture readings, after SERVPRO of Greater St Augustine was hired to restore this water damaged condo in St Augustine Beach

We often get asked - is it dry yet? Or will you be removing the equipment today? 

There is a science to structural drying and we do not guess, or go by what a certain material may look or feel like. We establish a dry standard and take readings to ensure it is met before any of our equipment is removed. 

We prepared a short video to illustrate what a drywall reading may look like with a non-penetrating meter. 

Moisture readings Video

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel..

Tight Space... Place Drying Equipment...SERVPRO in St. Augustine Knows How!!

7/1/2019 (Permalink)

Water damaged bathroom right after demo and equipment placement. SERVPRO in St Augustine are the local restoration experts.

Follow the link below to a short video demonstrating very small bathroom in a water damaged home in St Augustine. SERVPRO in St Augustine has the edge on the rest of the market with technologically superior tools readily available to St Johns county residents. In a water damage emergency give us a call, we are only minutes away!

Drying equipment placement

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form. Call (904) 429-4457 today to speak with their staff and visit their website and Facebook page for a comprehensive breakdown of their services.

SERVPRO Water Remediation DEMO in St. Augustine !!

7/1/2019 (Permalink)

Demolition

Here at SERVPRO of Greater St. Augustine/St. Augustine Beach, we are here to equip you with valuable information on SERVPRO's services.  In the video, the technician is pulling up flooring. In our industry that's what we call demolition. In this short video our crew chief is removing manufactured wood flooring that is not salvageable. 

DEMO - SERVPRO in St Augustine!

let us know what you think! 

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457. 

Visit our website for more information.

Flooded in Ponte Vedra- Drying out a Damaged Structure...

7/1/2019 (Permalink)

Equipment placement is vital in a water damage situation. Hire experts from SERVPRO in St Augustine - we know how to get the job done!!!

Water spread quickly through this beautiful Ponte Vedra home. The photo shows one of the affected areas of the home.

We were able to save all tile flooring and drywall in this home. Laminate flooring cannot be saved. It was removed shorty after this photo was

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

St. Augustine - External Floods....

6/28/2019 (Permalink)

SERVPRO in St Augustine has technologically advanced, cutting edge equipment to make any job seem easy.

External floods can be quite damaging.

In the picture you can see one of many moisture-measuring meters we utilize on water damage jobs. The photo was taken in a beautiful St Augustine Beach first floor condo.

SERVPRO of Greater St Augustine/St Augustine Beach is located locally off 312 and 207 and is faster to any local disaster. SERVPRO's offers superior logistical capabilities and cutting edge restoration technology in your backyard. 

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

SERVPRO Recognizes Our Local Silent Hero- A 13yr old Stopped A Kidnapping!!!

6/28/2019 (Permalink)

Thank Our Heroes!! After the Emergency, Call your local SERVPRO to help Clean Up your home or business 904-429-4457...

Today, SERVPRO of Greater St. Augustine/St. Augustine Beach would like to stop and recognize our silent heroes. 

Yesterday, I heard a story that seemed like it came straight out of the scene of a superhero movie.  Have you ever seen an Amber Alert and wished you could have helped?

A young teenager took that initiative over the weekend and helped save a woman who was being kidnapped.  The 13 year old heard the commotions and went into action. 

She threw the shutters open, and bolted outside with her cell phone in hand, and yelled at the guy to let the woman go.

Immediately, she called 911 and the St. John’s County Sheriff’s Office was promptly on the scene within minutes. Her quick thinking and actions stopped a kidnapping in progress.

In this moment we would like to let that little hero know we are thankful for her actions of selflessness and courage. 

Please take a moment of your time and thank our Silent Heroes Today!

St. Augustine's Spill on History....

6/25/2019 (Permalink)

St. Augustine Wells Fargo!!!

Did you know that St. Augustine is rich in Black History?  From churches to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in springing from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to one year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine Four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPROs of St. Johns Poetic Cleaning Voice

6/24/2019 (Permalink)

Spring Carpet Cleaning!!

SERVPRO of Greater Poetic Voice

From spring cleaning to summer fun,

You can count on us to get the job done. 

From your carpet or tile detailing,

To your air duct cleaning,

We have you covered. 

Don’t worry, your next step is as free as the sun on a bright summer day. 

You can call us and get your estimate scheduled today.

No fear, we will be there, to assist you when your crisis comes near.

Call SERVPRO of Greater St. Augustine/St. Augustine Beach Today…. We are here locally to stay...

 904-429-4457

Do you want to get to know us better?

Please check out our Website, Facebook, and Youtube Channel....

We are happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Calling all Local St. John’s County Classical Music Fans!!!!

6/21/2019 (Permalink)

St.Augustine Downtown Cathedral Concert

Calling all Local St. John’s County Classical Music Fans!!!!

From Mozart to Mahler and Schubert to Shostakovich, classical music is loved by many.  Did you know Thursday – Saturday, June 20-22 and 27-29, 2019 from 7:30pm to 9 pm at the Cathedral Basilica of St. Augustine, the Jacksonville Symphony Orchestra.  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

St. John’s County Classical Service Call!!

6/21/2019 (Permalink)

#Local Old City!!

We are one with the community!!!!

This weekend was the Classical Music festival in downtown St. Augustine.  The St.Augustine classical music festival was hosted by the Jacksonville Symphony.  The festival was beautiful and is a must see.  There is one more weekend available to have the chance to behold this wonderful opportunity.  Come out Thursday - Saturday of this week, 7:30 pm to 9:00 pm.  Did you know the festival is at the Cathedral Basilica of St. Augustine?  Come attend the free St. Augustine Music Festival. You can find more information by clicking this link.

We work with our local residence when they are facing fire, water, and mold, emergencies.   If you are facing one of these issues, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904 -429-4457.

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Wells Fargo History Spill... We Preserve History

6/17/2019 (Permalink)

Woolworth Department Store Sit-In of 1964

Did you know that St. Augustine is rich in Black History?  From church’s to restaurant to banks, St. Augustine was a prime location for the history of the different movements that occurred within the Untied States.

Wells Fargo off Kings Street is an example of the St. Augustine history that changed many homes and lives throughout the United States.

At Wells Fargo off Kings Street, the branch continues to display their rich history to the public. It all started July 1963, where there were four College Students who choose to sit-in at, what was know as the Woolworth Department Store.

Why Woolworth? it was a popular location that African American teenagers sat-in starting from North Carolina. They would sit at the lunch counter and refuse to move.  The St. Augustine movement was led by Dr. Robert Hayling.  The teenagers would have gone free if they would have given up Dr. Haylin, the organizer of the sit-in, to the police after they were arrested. However out of hundreds of college students and youth that also participated, these four teenagers refused to write a statement turning over Dr. Haylin.  Therefore, the judge sentenced them to 1 year of retention school which was jail to help reform the students since they refused to stop protesting.

The teens were released early due to changes made by the Governor Farris Bryant.  This group of four are referred to as the “little warriors” by Dr. King, and as the “St. Augustine four” by local residence. The students were JoeAnn Anderson Ulmer, Samuel White, Audrey Nell Edwards, and Willie Carl Singleton.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we preserve history. If your company or homes gets flooded, call SERVPRO at 904-429-4457, and we will help save your history.

SERVPRO in St. Augustine Helped Save Church's Father's Day SERVICE!!

6/14/2019 (Permalink)

Quickly Placing Equipment

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink. The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15. Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

SERVPRO in St. Augustine "Saved the Day"!!

6/14/2019 (Permalink)

Church Sanctuary

Pastor Clarence from Grace Community Church explained the horror that occurred during his flood in the fellowship Hall, as he stood for 45 minutes with his hand into a spigot to prevent further water damage.  Finally help arrived when a member turned off the water valve under the sink.

The Pastor knew at that time his Father’s Day service could not be canceled, but could not see how this would be possible, since the water completely flooded the back of the church and ran 10 feet into the Sanctuary. If it was any other Sunday, he would have canceled service, but not for Father’s Day. He was told to call a company that he never heard of and prayed for a miracle hoping for the best.

Pastor Clarence Blalock concerns were set to ease when the Production manager at SERVPRO of Greater St. Augustine/St. Augustine Beach Kenny Woodruff showed up. Within seconds, Pastor Clarence knew he hired the right company for the job.  He said 30 minutes turned into 15.

Kenny and the crew worked quickly and placed equipment to help mitigate damage. They put the pastors concerns at ease.  All he wanted was to surprise the father’s this Father’s Day and he is excited to have the opportunity to become “another happy customer.”

We are dedicated to providing excellent customer service to all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Top Five Events That Cause Water Damage!

6/11/2019 (Permalink)

SERVPRO's trucks out on a large water loss in St Augustine. Local business was in desperate need while receiving inches and inches of water.

A leak anywhere in your home might be barely perceptible until it causes copious amounts of water damage. It’s important to address the issue as soon as you find it to avoid mold, structural issues, and safety concerns.

To locate the source of the leak, it helps to know the most likely causes. SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Johns County, FL, lists the top five events that cause water damage in the home.

The Top Incidents That Cause Water Damage

  1. Damaged Appliances

Failing appliances, such as refrigerators, dishwashers, and washing machines, can leak substantial amounts of water at once. Washing machines might overflow from too much pressure on supply lines, while the pipes of old refrigerators may deteriorate and crack. Thankfully, these leaks are relatively easy to pinpoint.

  1. Clogged HVAC Unit

Heating, ventilation, and air conditioning systems require regular maintenance. When your AC pulls humidity from the air, the moisture collects in a drain pan and travels down a condensate line. Sludge, mold, and dirt can clog that line and cause water damage.

  1. Plumbing Problems

From running toilets to leaking sinks, plumbing issues can become expensive and cause massive amounts of damage if it’s not handled quickly. Though it may start off small, a sudden burst pipe could be disastrous. Listen to make sure your toilet stops running after each flush and check for moisture around the pipes under your sink periodically.

  1. Backed Up Sewers

Home sewage backup and flooding is sometimes unpreventable, as it is often caused by heavy rains, damage from tree roots, and collapsed lines. Sewer line leakage presents a toxic biohazard to your home that will require a professional fix and cleaning job. Never try to treat sewage flooding yourself.

  1. A Leaking Roof

By the time you notice a leaky roof, you may already be looking at some extensive water damage in your attic and ceiling. If your ceiling only drips when it’s raining out, your roof is the most likely culprit. Continued leaking can ruin the structural integrity of your attic and ceiling and lead to wood rot, mold, and collapse. Have your roof fixed as soon as you notice the leak and see that the water damage is attended to immediately.

If your home has suffered from a bad leak, the cleanup and restoration specialists at SERVPRO of Greater St. Augustine/St. Augustine Beach can help you recover. Their highly trained staff members will personally come to your home to assess the damage. Afterwards, they will offer you the best solution to get the job done. From simple water extractions to dangerous biohazard cleanup, this local cleaning service can handle any problems caused by water damage. Call (904) 429-4457 or visit their website to learn more about their repair and restoration process.

Flood Damage....3 Reasons to Hire a Carpet Cleaning Professional

6/11/2019 (Permalink)

Water Cleanup

Flood and water damage can quickly ruin carpeting, and while there are home remedies, most only slow the problem rather than fixing it. To truly resolve the issue, it’s best to bring in a professional.

An expert carpet cleaning company will address water-related issues that rental and store-bought tools simply can’t. They will not only return your carpet to its original form, but also ensure that it stays there. If you’ve suffered flood or water damage, consider the benefits of a professional carpet cleaning. Below are 3 reason you should hire a Professional Carpet Cleaning Service

3 Reasons to Hire a Professional Carpet Cleaning Service

1. Experience

Water removal isn’t an easy process. It requires care and attention to ensure that the padding below carpet, as well as the flooring, is also fixed. It’s more than just cleaning the fibers, which is why you should always turn to experienced professionals. They work in several different scenarios and tackle a variety of issues, ensuring they have the knowledge to complete the job successfully.

2. Equipment

Renting professional carpet cleaning equipment can cost hundreds of dollars, and in many cases, it isn’t effective because homeowners don’t know how to properly use it. Professionals bring industry-leading equipment with them to the job and know how to use it safely and effectively to achieve the best results.

3. Mold Prevention

Clean carpets aren’t the end of the problem. In many cases, water that seeps through can later cause mold to form. Letting it go can have costly health and financial consequences. A professional carpet cleaning service will know how to safely handle existing mold and prevent it from growing in the future.

SERVPRO of Greater St. Augustine / St. Augustine Beach proudly provides a variety of cleaning and restoration services throughout the Florida area. Whether it’s a professional carpet cleaning, water extraction, or fire damage repairs, they specialize in restoring disasters and are committed to helping return homes and businesses to original form. Call (904) 429-4457 today to speak with their staff and visit their website and Facebook page for a comprehensive breakdown of their services.

CE Class for Realtors and Property Managers

6/10/2019 (Permalink)

We are excited to announce we have a confirmed date! We have a flyer attached with the details.  Our date will be on Monday 08/19/2019 from 1:15pm – 4:15pm.  Below is a copy of the course Outline.  Please remember to RSVP and read over the outline.

SERVPRO®

Understanding Mold in the Restoration Industry

3-Hour Course Outline-CAM

Welcome and Introductions

Instructor Introductions and Overview of the Course

          Introduction to Mold Restoration

Video, Instructor Lecture and Slide Presentation

Purpose of Lesson: The adjuster/agent will have an understanding of how mold affects today’s society.  They will learn who participates in the “mold issue.”

A) Video, Invisible Killers

B) History of Mold

  1. Participants in the “Mold Issue”

          History and Science of Mold

Instructor Lecture and Slide Presentation

Purpose of Lesson: The adjuster/agent will have an understanding of mold and mold growth requirements.  They will learn the goals in mold remediation.  They will learn the science of mold, and the dangers involved with mold. 

  1. Biology of Mold
  2. Mold Growth Requirements
  3. Types Of Mold And Their Effects

-         Allergenic

  • Toxigenic
  1. Health effects of Exposure
  • Mycotoxins
  • Toxigenic
  • Allergenic Fungi
  • Stachybotrys Chartarum

          Break

 Mold Mitigation, Remediation, and Guidelines

Instructor Lecture and Slide Presentation

Purpose of Lesson: The agent/adjuster will understand the processes that must be completed to remediate mold.  They will learn the guidelines of the mold experts. 

  1. Mold Mitigation
  • Certified Industrial Hygienist
  • Site specific protocol
  1. Remediation Objectives

C)Mold Remediation Safety

D)                          OSHA

  1. Respiratory Protection
  2. New York City Guidelines
  3. NYC levels of Contamination
  4. IICRC Water Damage Standard   

Role of the Mold Remediation

Instructor Lecture and Slide Presentation

Purpose of Lesson: The agent/adjuster will understand what procedures must take place if any mold remediation is to happen.  They will better understand issues related to mold property damages.  They will also learn about remediation cost parameters and the responses to the mold issue.

  1. Assessing The Environment
  2. Remediation Basics
  3. Clean-Up Procedures
  4. Negative Air
  • Air scrubbers and negative air machines
  1. HEPA Vacuum
  2. Disposal
  3. When Drying Is Complete
  4. Remediation Cost Parameters
  5. Responses To The Mold Issue
  6. Q & A

SERVPRO®

Understanding Mold in the Restoration Industry

3-Hour Course Outline-Real Estate

Welcome and Introductions

            Instructor Introductions and Overview of the Course

Introduction to Mold Restoration

          Video, Instructor Lecture and Slide Presentation

Purpose of Lesson: The adjuster/agent will have an understanding of how mold affects today’s society.  They will learn who participates in the “mold issue.”

D) Video, Invisible Killers

E) History of Mold

  1. Participants in the “Mold Issue”

     History and Science of Mold

Instructor Lecture and Slide Presentation

Purpose of Lesson: The adjuster/agent will have an understanding of mold and mold growth requirements.  They will learn the goals in mold remediation.  They will learn the science of mold, and the dangers involved with mold. 

  1. Biology of Mold
  2. Mold Growth Requirements
  3. Types Of Mold And Their Effects

-         Allergenic

  • Toxigenic
  1. Health effects of Exposure
  • Mycotoxins
  • Toxigenic
  • Allergenic Fungi
  • Stachybotrys Chartarum

          Break

Mold Mitigation, Remediation, and Guidelines

          Instructor Lecture and Slide Presentation

Purpose of Lesson: The agent/adjuster will understand the processes that must be completed to remediate mold.  They will learn the guidelines of the mold experts. 

  1. Mold Mitigation
  • Certified Industrial Hygienist
  • Site specific protocol
  1. Remediation Objectives

K)Mold Remediation Safety

L)                           OSHA

  1. Respiratory Protection
  2. New York City Guidelines
  3. NYC levels of Contamination
  4. IICRC Water Damage Standard   

Role of the Mold Remediation

Instructor Lecture and Slide Presentation

Purpose of Lesson: The agent/adjuster will understand what procedures must take place if any mold remediation is to happen.  They will better understand issues related to mold property damages.  They will also learn about remediation cost parameters and the responses to the mold issue.

  1. Assessing The Environment
  2. Remediation Basics
  3. Clean-Up Procedures
  4. Negative Air
  • Air scrubbers and negative air machines
  1. HEPA Vacuum
  2. Disposal
  3. When Drying Is Complete
  4. Remediation Cost Parameters
  5. Responses To The Mold Issue
  6. Q & A

House Hold Mold Remediation... Because You Care...

6/10/2019 (Permalink)

Mold can be unsightly, but its implications extend far beyond appearance alone. From health hazards to significant damage to your household, the havoc mold can wreak within your environment can be immense. For these reasons, mold remediation is essential at the first sign of a problem.

Here, SERVPRO of Greater St. Augustine/St. Augustine Beach explains why acting promptly is so critical in this situation.

Mold occurs naturally as a result of moisture, so in most outdoor environments, mold is always present to some degree. Yet, it can become dangerous when it develops within a confined setting, such as a home. The Centers for Disease Control and Prevention (CDC) confirms mold has been linked to conditions such as upper respiratory tract infections in otherwise healthy individuals. Moreover, individuals with asthma may find their symptoms worsening in moldy environments, and people with certain existing lung conditions may even be at risk of serious fungal infections when exposed to mold.

While your family’s health is most important, it’s not the only thing mold can damage. According to the US Environmental Protection Agency (EPA), mold destroys the surfaces on which it grows. This could include walls, floors, and ceilings, as well as household furnishings. Mold spores can also contaminate hard-to-reach places, like the components of your HVAC system, which is why the EPA recommends seeking out highly-trained mold remediation experts to tackle the issue.

Mold is commonly a result of water damage, but ridding a home of mold is not as simple as eliminating the water. Specific procedures must be performed to ensure all mold spores are completely eradicated. For instance, professional carpet cleaning is necessary to confirm the fibers are fully free of any lingering moisture. Until a professional has deemed the affected area clean and safe, your family may need to make alternate arrangements.

SERVPRO of Greater St. Augustine/St. Augustine Beach is locally owned and operated, so they’re committed to helping area homeowners during the times they need it most. The mold remediation experts are available 24/7 for emergencies and use advanced technology to apply the most efficient solutions when restoring your home. To speak with one of their friendly team members, call (904) 429-4457, or learn more about their restoration services by visiting them online.  

3 EASY Ways to Reduce Your Risk of Water Damage this Summer in St. Johns County

6/7/2019 (Permalink)

Dirt Filled Gutters

Summer is almost here!!! That means storms are just around the corner. While all that rain may help cool things off, it can put your home at risk for water damage. While an experienced storm damage restoration team will be able to fix most problems caused by harsh weather, it’s best if you can avoid the damage in the first place. Here are a few simple ways to prevent storm damage and subsequent issues from doing long-term harm to your house.

3 Ways to Prevent Storm-Related Water Damage

1. Prune Your Trees

Whether it’s a hurricane or tropical storm that batters the coast, you can always count on high winds causing a lot of problems. One of the most common causes of leaks and roof damage is due to falling limbs, but there’s a simple way to prevent this problem. Before the first storm hits, have your trees professionally pruned and remove any dead or low-hanging limbs. This will reduce the risk of a falling limb damaging the roof or siding.

2. Clean Out Your Gutters

If your gutters are clogged, runoff from the roof collects between the gutters and the home’s siding. Over time, this can lead to mold and mildew growth in the walls as well as weaken the integrity of your roof, making leaks more frequent. Have the gutters cleaned and inspected for damage at least once in the spring and again before winter. This way, you’ll never have to worry about backed up gutters and all excess water can flow off the roof and away from the home easily.

3. Fix Existing Roof Damage

Anytime the materials of the roof are compromised or damaged, they can allow water to seep inside the attic. Walk around the exterior of the home and give the roof a quick visual inspection. If you see any shingles or roofing material that is peeling up, missing, or cracked, have a roofing contractor come make the necessary repairs. This will help protect the home during periods of heavy rainfall and will reduce the number and frequency of leaks you see in the house.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, their dedicated team understands the unique hazards Florida homeowners face each year. Whether you’re in need of water damage restoration or want an experienced professional to handle extensive carpet cleaning after a flash flood, they’re ready to help.

Learn more about their services online and call (904) 429-4457 to schedule an estimate today.

St. Johns County..Why Water Damages are Dangerous

6/6/2019 (Permalink)

Water Damage

Whether your home has experienced water damage from a flood, leaky appliance, or a burst pipe, it can cause a considerable amount of structural damage.

This can also lead to certain health risks if it’s not addressed immediately. The team at SERVPRO of Greater St. Augustine/St. Augustine Beach, located in Florida, knows why water damage can be dangerous.

1. Encourages Pest Infestations

Many types of bugs are attracted to moist environments, including cockroaches and termites. These pests leave bacteria, parasites, and pathogens, all of which can negatively affect your health. If you have water leaks, you should get them fixed as soon as possible to discourage infestations.

2. Causes Hidden Mold Growth

Even minor water damage can cause mold to grow in your home. Spores travel through the air and can become lodged in ducts, making it easy for them to reach many areas of the house. Exposure to mold can cause serious health risks, including

  • skin rashes,
  • asthma,
  • respiratory and
  • sinus infections.

A mold remediation team can assess the damage in your home.

3. Rots Wood

Water intrusion can cause structural issues in the wood framing of your house. When there is enough moisture in the wood, fungi that are usually present in the lumber start digesting sugars and proteins in the wood fiber. Wood rot can destroy the strength of the lumber, causing extensive damage to your home.

4. Degrades Wiring

Water damage to your household wiring, whether from a plumbing malfunction or dirty floodwater, can make it unsafe to use power in your home. Since water is an excellent conductor of electricity, it’s important to have the wiring tested by a professional. Moisture can corrode the metal parts and degrade the wiring insulation, which increases the fire risk.

Our experienced team at SERVPRO of Greater St. Augustine/St. Augustine Beach provides 24/7 emergency service when you need emergency cleaning or water damage.

If you have questions about fire, water, mold, or biohazard, damage, we are here for you.

Give us a call today at 904-429-4457 to see how we can help save you time and money!

Visit our website for more information.

Ghost Busters? Mold Remediation St. Johns County

6/6/2019 (Permalink)

Mold Remediation-St. Augustine

When a St. Augustine Beach home failed home inspection, this long time resident did not know whom to turn to.

Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions, No PROBLEM! SERVPRO of Greater St. Augustine/St. Augustine Beach delivered yet again!

Our team has the state of the art equipment, training, experience, logistical capabilities, facilitated in making the crawl space mold free. Ghost Busters is  another restoration companies out of Jacksonville who only exploit St. Augustine market for lucrative water jobs. We are changing the game!

Our goal is to make you feel "Like it never even happened." 

Please feel free to call us about all of our services (904-429-4457).

SERVPRO Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

Visit SERVPRO of Greater St. Augustine/St. Augustine Beach's website to see our full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

We offer a wide range of services –

 from Cleaning,

      to Remediation,

           to Reconstruction.

AGAIN! Visit our website for more information.

Superior...Customer Service Matters at the SERVPRO in St. Augustine and St. John's County

5/29/2019 (Permalink)

Have you ever felt superior customer service was a thing of the past?

When it comes to customer service at SERVPRO of Greater St. Augustine/St. Augustine Beach, our goal is to make sure you  received superior customer service.  We work directly with your insurance company and take the load off of you when disaster strikes.

Besides, you will have many questions in the moment of disaster, but we will help ease your mind one question at a time, so you can get back to business as usual.

We are dedicated to providing excellent customer service to our all of our clients.  If you have any questions or concerns, please, do not hesitate, feel free to contact us at 904-429-4457. We are happy to help!

Do you want to get to know us better? Please check out our Website, Facebook, and Youtube Channel....

    Or give us a call at 904-429-4457, where we would be more than happy to answer any questions you have on fire, water, or mold emergencies 24/7. 

Be Prepared for Storm Season

5/23/2019 (Permalink)

Hurricane season will be here before we know it!

It is imperative that everyone in the community has a fully comprehensive evacuation plan in place. 

Things to consider...

  • Do you have any/all materials to board up your home and/or business?
  • Where will you go when you evacuate?
  • When will you leave?
  • How long will you stay in your evacuation destination after the storm ends?
  • Do you know how to turn off gas lines and water supply to your house?
  • Do you have a back stock of nonperishable foods, just in case you come home to a house with no power?
  • Do you have batteries for flashlights?
  • Do you have a place to properly store your precious items; such as photos and documents? 

These are just a few things to consider to prepare for the storm. During hurricane Matthew, we saw the great city of St. Augustine band together to help those in need. Let SERVPRO of Greater St. Augustine/St. Augustine Beach help you prepare before the storm comes.

Get a head start today by calling us for information on free Emergency Ready Programs for any business or residence in North East Florida or St. Johns County. 904-429-4457

Crawlspace Concerns? Yes, we do that Too

5/23/2019 (Permalink)

This home has no vapor barrier, exposed insulation, and multiple other threats to the home!

Is your home elevated?

Did you know homes that are elevated usually feature a small crawlspace under the home. In most cases, these crawlspaces are normally heavily neglected.

Most people don't have the desire to crawl in the dark, wet, and cramped spaces underneath their home to provide routine maintenance.

That's where your #LOCAL SERVPRO of Greater St. Augustine/St. Augustine Beach comes in!

Here are a few things that we want you to know about your crawlspace:

1.  Your crawlspace should always feature a vapor barrier. A properly installed vapor barrier can help eliminate moisture build up, which will help defend against mold.

2.  Ductwork, plumbing pipes, and electric wiring run underneath your house in the crawlspace. In order for your home to operate efficiently, ductwork should be protected by insulation, electrical wires should be covered with protective plastic, and pipes should be insulated to avoid the drastic temperature changes that occur in the crawlspace.

3.  Pesky critters also lurk in crawl spaces, and having your pipes, wires, and ductwork covered will help eliminate damage.

Pro Tip: Installing a Sub Pump in your crawl space will help to eliminate standing water. Standing water is the number one threat to the integrity of your home.

If you have questions about your crawlspace, call us today for a free evaluation! 

904-429-4457

Fire Damage Part Two... St. Johns Restaurant

5/23/2019 (Permalink)

After the fire department leaves and the camera's go away, we come out to assist with the process of getting back to business. This restaurant was working through the process of getting back to business.

Steps Involved

Part 1 The first step is to do a walk through and find out what the customer wants done so we can give an accurate quote.

Part 2-The next step is to start the cleaning process.  During a clean up some of our services show immediate results

Before and After

On the other hand, other processes can take a couple hours to see the designated ending. The video below is an example of this type of processes. It shows an example of the time we put into making sure the job is done right.  We make sure to work efficiently and thoroughly to get the job done right the first time.

If you have any questions about the process, or if you would like to inquire about our services, please call us 24/7 at 904-429-4457.

Visit us online for more information.

In The Game... Water Damage In St. Augustine Beach and St. John's County Surrounding Area

5/21/2019 (Permalink)

Everything is dry!!!  is a video of the last day of a dry-out. The build back  project will take weeks to completed. 

We have saved most of the materials in this house, albeit the extent of the water damage permanently ruined kitchen cabinetry, flooring in all of the bedrooms and both bathrooms. 

This St. Augustine home got flooded during the Super Bowl!! All the materials are dry. After 5 full days of drying and gradual removal and re-positioning of the equipment, we are going home! The "putback" from this Water Damage will take weeks!

Check out our website for before and after photos!

Just reminding you, that we assist you every step of the way. From your emergency call to the last paint stroke, we help you through the entire process.

Give SERVPRO of Greater St. Augustine/St. Augustine Beach a call if you have any questions 904-429-4457.

Choosing a Professional Restoration Team... Put your mind to ease!!!!

5/21/2019 (Permalink)

Disasters happen every single day. They can strike without warning to anybody, anywhere, and at any time. The initial devastation of a flood, fire, or storm can be overwhelming. But there are lingering effects, too, such as water damage, mold, or soot contamination. That’s why emergency cleaning services are so essential after a disaster.

SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida has been helping families recover from disasters since 1967. They’ve witnessed first-hand the havoc that fires, floods, and other disasters can wreck on residences and businesses. But they also have the expertise to mitigate the damage and restore your home.

Floods and water damage can leave your place a mess; however, tidying things up is only part of the problem. To avoid mold damage—caused by excessive moisture exposure—it is essential to have your place cleaned by a team of professionals. 

Mold contamination is certain following water damage, though it can go undetected for years. It poses significant health risks to your family, as well as a long-term hazard to your property and its value. A professional emergency cleaning service has the expertise and equipment to mitigate mold damage.

Likewise, recovering from a fire poses numerous challenges as well. Smoke contamination can make a residence uninhabitable. Scrubbing walls and removing soot and ash is a job best handled by highly trained teams with the latest emergency cleaning service equipment.

Surviving a disaster is physically and emotionally draining. The post-disaster cleanup phase can be incredibly demanding too. It’s a job best left to the professionals who have the experience, know-how, and tools to get it done right.

To learn more about emergency cleaning services, please call SERVPRO of Greater St. Augustine/St. Augustine Beach. You can reach us 24/7 at (904) 429-4457 or visit us online.

What to know about Home Inspections

5/15/2019 (Permalink)

Did you know...

Sellers may have troubles to address before listing a property or scheduling an inspection. 

The clients may choose to handle these issues themselves to avoid filing an insurance claim for the damage because it may not be covered by their policy, and can affect the home’s CLUE (Comprehensive Loss Underwriting Exchange) report.  CLUE is a database which records reported loss and damage information, and it is utilized by most insurance companies. 

Did you know...

Unfavorable CLUE reports can lead to increased premiums and policy renewal issues for property owners.   Whether the problem is a water stain on a hardwood floor or a mildew smell in the basement, you can be reassured that your SERVPRO Franchise Professional can get the home in top show condition and ready to sell.  

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call us at 904-429-4457.

Visit our website for more information.

St. John's Myth Busters on Mold!!!

5/15/2019 (Permalink)

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

House Fire in St. Augustine

5/14/2019 (Permalink)

Here is a photo from a fire site in St. Augustine. The bathroom suffered from fire damage and SERVPRO of Greater St. Augustine/St. Augustine Beach were called out to put together a complete fire damage remediation and reconstruction estimate. 

Here at SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage, fire damage, and mold damage restoration. 

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

At SERVPRO of Greater St. Augustine/St. Augustine Beach we want to make you another happy customer!!

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

A day in the life of SERVPRO Production Manager

5/10/2019 (Permalink)

A day in the life part II!!!

Second installment of our "A day in the life series". In this Video SERVPRO's St. Augustine location is attempting to showcase what a day in the life of a Production Manager at a SERVPRO location may be like.

During this particular day following tasks were completed - visited the Vapor shop fire project to ensure ceiling install is as scheduled, performed a big smoke and fire damage estimate, completed a mold remediation estimate and a quick mold test, visited Camachee Island fire and smoke damage restoration site, there were some adjuster meetings as well…

They came to the right place - no one does/knows fire damage like we do  at SERVPRO of Greater St Augustine/St. Augustine Beach.

As you would come to expect from us, you will receive:

Lower pricing,

     Faster and Friendlier Services.....

        From Cleaning,

            To Remediation, 

               On to Reconstruction.

Of course all this is delivered with the upmost quality and SERVPRO expertise and guarantee. We are here in  St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO services Sonic after the fire

4/26/2019 (Permalink)

It all started here

SERVPRO was called out when when a local restaurant in St. Augustine suffered from a grease fire. They called on SERVPRO in St. Augustine to save the day. This is a video of the damage we found when we went in. This is a three part series. Part one shows you what the building looked like after the fire went through the fast food restaurant.
SERVPRO in St Augustine making you another happy customer!!

Youtube Video Part 1

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

We offer a wide range of services – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Visit our website for more information.

Storm and Flood damage in St. Augustine in St. Johns County

4/22/2019 (Permalink)

High water moisture readings- SERVPRO of GREATER St. Augustine/St. Augustine Beach ENGAGE!!!

When the owners of this St. Augustine condo flew in for the holidays they were in for a nasty surprise. Flood waters found their way in (first floor) and caused a lot of water damage. SERVPRO of Greater St. Augustine/St. Augustine Beach were fast on the scene and no water damage can match up to the expertise on hand! "Like it never even happened."

We are ready to professionally serve you in your time of disaster!

SERVPRO in St Augustine marketing car video

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Visit our website for more information.

Condo Flooded by a storm in St.Augustine

4/22/2019 (Permalink)

Sand and external debris inside of a condominium Storm Flooding brought external debris and sand into this St. Augustine Condominium.

A faulty fountain caused havoc in this St. Augustine community. 

The photo shows external sand and debris that traveled through drywall!!!

SERVPRO of Greater St Augustine/St Augustine Beach quickly responded to the water damage call and within a week all of the restoration was complete. 

Our “Before and after” section highlights the difference we are able to make in a flood/water damage situation. All our services come with price match and satisfaction guarantee. Here at SERVPRO of Greater St. Augustine/St. Augustine Beach we work tirelessly to be better than competition. 

We also have an in-house reconstruction team that is skilled and ready to make it "Like it never even happened."

From start to finish, you can rely on SERVPRO of Greater St Augustine / St Augustine Beach! 

Fire Damage.... Greater St. Augustine.. St. Agustine Beach... Reconstruction.... Restoration

4/8/2019 (Permalink)

Fire damaged St Augustine residence - no one was injured in the fire

This Older home had a faulty electrical system which erupted into a deadly fire.

Pictures from this particular job are difficult to look at.... devastation.

No one was injured in this St. Augustine home. We completed demolition and followed up with a full restoration. The entire project took months to complete. SERVPRO of Greater St. Augustine/St. Augustine Beach offers full service restoration.

No need to shop around for separate vendors! Fire restoration made easy by SERVPRO's St Augustine location. 

We are happy to assist our community during times of need. 

If you have questions about fire, water, mold, or biohazard, damage, we are here for you.

call us today at 904-429-4457 to see how we can help save you time and money!

Visit our website for more information.

Always Ready to Roll! SERVPRO of Greater St. Augustine/St. Augustine Beach

4/5/2019 (Permalink)

Checkout our first marketing car video where we showed you, we are here to turn heads!!!

Know SERVPRO of Greater St. Augustine/St. Augustine Beach never want you to forget, that in St. Augustine we hold up to the SERVPRO name at SERVPRO of Greater St. Augustine/St. Augustine Beach. Thank you for trusting in us from the beginning, as we continue to give the most Premium CUSTOMER SERVICE.

We are ready to professionally serve you in your time of disaster!

SERVPRO in St Augustine marketing car video

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Visit our website for more information.

Who you gonna call? Ghost Busters? SERVPRO are your mold mitigation Experts of St. Augustine

4/5/2019 (Permalink)

External Mold Remediation performed by SERVPRO in St Augustine. SERVPRO's brand now comes with faster arrival times.

When St Augustine Beach home failed home inspection this long time resident did not know whom to turn to

Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions was what they saw. SERVPRO of Greater St. Augustine/St. Augustine Beach delivered yet again. State of the art of equipment, experience, and logistical capabilities. Now the crawl space is mold free. Ghost Busters are other restoration companies out of Jacksonville who only exploit St Augustine market for lucrative water jobs, but the game has changed. SERVPRO of Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

A Small fire Caused a lot of Damage in Jacksonville/ Mandarin Area - SERVPRO in St. Augustine

4/4/2019 (Permalink)

Boris and Hulk working together - POD is ready to accept cleaned items. SERVPRO in St Augustine has the logistics in place to run remote jobs

We are glad to help when our help is needed!

When Jacksonville/Mandarin area needs our help after a fire we are here to help. While Jacksonville may not be our core market and we still would like to focus on assisting Old City residents in need, we have the infrastructure in place to take on multiple big jobs. With a first ever location here in the heart of St Augustine - we are faster to any size disaster. SERVPRO in St Augustine covers the entire St Johns County, including Ponte Vedra and has the technological edge to run remote jobs (in Jacksonville).  We are here to help! Free estimates. 

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

St. Augustine - We Are Your SERVPRO!

4/4/2019 (Permalink)

Love. SERVPRO's brand is getting hot in St. Augustine!

We are proud to bring the SERVPRO brand to St Augustine and the rest of St. Johns County with a first ever, most technologically advanced facility in the county.

We do not need to rely on Jacksonville and restoration companies that only exploit our market for lucrative water jobs any longer. SERVPRO of Greater St Augustine is a full service restoration company where no job is too big or too small.

Check out our customer testimonials, we have not received anything lower than an 8 within our 10 point surveys (30+ jobs and running) on questions pertaining to Customer Service, Quality, and Follow Through. Experience the difference - GREATER, we dwarf all competition. What competition?

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457  #We love our Old City!!!

Visit our website for more information.

SERVPRO Journey Through Time - St. Augustine/ St. John's County

4/4/2019 (Permalink)

SERVPRO of Greater St Augustine/St. Augustine Beach!

Our journey video was put together the summer, before we opened doors in Greater St. Augustine/St. Augustine Beach. We service St. Augustine and surrounding communities out of St. Johns County and beyond. #greatER 

Watch our video by clicking the link below.

SERVPRO of Greater St Augustine/St Augustine Beach

Know we are always here to serve you. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. We are the experts in mold and fire mitigation.

Call  SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457 

Visit our website for more information.

Water Damage In St. Augustine Beach and St. John's County Surrounding Area

4/4/2019 (Permalink)

When SERVPRO of Greater St Augustine/St Augustine Beach was called into action one Saturday morning, we quickly arrived on the scene! The local Heroes wasted no time! Even the marketing car was put to work. End result - we created another Happy Customers!!! Which is what we do best.

Here at SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Protocol for St. John's Humidity

4/3/2019 (Permalink)

Are you concerned about mold growth in your home or business? Do you have questions about the best way to identify mold?

Well look no further! SERVPRO of Greater St. Augustine / St. Augustine Beach can help you through the process.

Step 1: SERVPRO of Greater St. Augustine/St. Augustine Beach will do a brief walk through of the property to inspect for possible mold growth. We do this as a courtesy for all of our customers to help you understand what will need to be done to remove any mold

Step 2: If we have a suspicion that mold is present, we will call one of our trusted vendors to do a complete inspection. The vendors we use are licensed to identify types of mold and the amount of mold that is present. Our trusted vendor will put together a full protocol.

Step 3: After receiving the protocol, our team of highly trained experts will begin the process of removing the mold. We will use our years of industry experience and our state of the art equipment to remove all mold that is noted on the protocol.

Step 4: Our trusted vendor partner will do an additional inspection after we finish our work. The experts we partner with will give us the final assurance that all mold is removed. If their test still detects mold, we go back and remove any remaining mold spores that are contaminating the air sample.

Step 5: Our licensed and insured construction crew will fix any parts of the property that were damaged during the mold removal process. Often times protocols require us to remove drywall, flooring, etc, but after our construction crew finishes it will look "Like it never even happened."

If you have any questions about mold removal, mold remediation, or mold detection, please contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our website for more information.

Fires Interrupt Business SERVPRO Helps Get Business Going Again

4/3/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach offers full service restoration in St. Augustine. For estimates - 904-429-4457.

A Local Vapor shop was shutdown for business for a few weeks while SERVPRO of Greater St. Augustine/St. Augustine Beach worked to restore the soot damage that a fire had caused. Local heroes are trusted again with getting one of the local business back from fire damage. This is a second large commercial project SERVPRO takes on in as many months in St. Augustine. It is a great honor to take part in restoring one of our own and getting them back on track as soon as possible!

From Fire and Water Damage to Cleaning, SERVPRO's of St. Augustine/St. Augustine Beach location is the answer!!! 904-429-4457.

If you have questions about fire damage, call us today at 904-429-4457 to see how we can help get your business up and running after disaster strikes.

Thank you for trusting SERVPRO of Greater St. Augustine/St. Augustine Beach.

Visit our website for more information.

Meet your SERVPRO St. Augustine and St. Augustine Beach

4/3/2019 (Permalink)

Down Memory Lane.....

From the beginning, we are always ready to serve YOU, our community. 

Three years ago we attended our first ever home and patio show!!! Leave it up to the Guinness world record committee to record this event (believe or not, our "first ever" posts are being fact checked - amusing). We had a blast! Met neighbors, introduced SERVPRO of Greater St. Augustine/St. Augustine Beach, went over many services SERVPRO offers (not enough time to review all), but more importantly took time out of our busy schedule to spend time in the community and to talk to everyone, at times we often forget to make for smaller things in our lives!!! 

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Duct Cleaning in St. John's County

3/29/2019 (Permalink)

SERVPRO brand and logistical support allows us to take on a large variety of jobs. Duct and HVAC cleaning - rest assured St Augustine it will be professionally done. At SERVPRO of Greater St. Augustine/St. Augustine Beach, our number one priority is to create happy customers. To do that we commit to all St Augustine residents our simple but effective 3-point approach:

1.     Deliver all services in a timely manner

2.     Treat all our customers (we prefer neighbors) with respect and friendliness

3.     Complete all scopes of our work with the highest degree of quality and efficiency.

SERVPRO of Greater St. Augustine/St. Augustine Beach issues a guarantee - if we do not deliver on our commitments! 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Flooded Home Response St. Augustine

3/29/2019 (Permalink)

Carpet Padding being removed after a home flooded in St Augustine. SERVPRO in St Augustine knows all things restoration and reconstruction.

While performing water damage and flood remediation in homes where there is carpet, all affected padding must be removed. In the picture you see rare Nike padding.

We make sure there is visual evidence of all removed and replaced materials which in turn allows us to get all these nuances approved through claims.

We work directly with claims so that you do not have to. This is just one example of how SERVPRO located in St Augustine goes above and beyond for our customers. 

SERVPRO of St. Augustine is leading the way in the digital realm. Check out our Facebook page to get to know your SERVPRO of St. Augustine/St. Augustine Beach.  

Connect With Us!!

Website

Youtube

Facebook

If you have questions about water damage, call us today at 904-429-4457 to see how we can help save you time and money!

Thank you for trusting SERVPRO of Greater St. Augustine/St. Augustine Beach.

Visit our website for more information.

In St. Augustine, We Do Water Jobs Right

3/29/2019 (Permalink)

Local VanDyke Norman insurance agency referred their client over to us when they called the agency with a water damage claim. They came to the right place - no one knows water damage as well as we do here at SERVPRO of Greater St. Augustine/St. Augustine Beach, and as you would come to expect from us we offered lower pricing, faster and friendlier service and of course all delivered with at most quality and SERVPRO expertise and guarantee. We are here in the Old City with a first ever SERVPRO location in St Johns County - truly faster to any size disaster!  

Our services range – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

5 Common Questions About Home Restoration Insurance Claims in St. Augustine

3/29/2019 (Permalink)

Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida answers a few common questions homeowners have about the process.  

5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

Will Water & Fire Damage Repairs Be Covered By My Policy?

Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

Will Putting Off Repairs Affect My Insurance Policy?

In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

Should I Call My Insurance Company Before the Restoration Company?

When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

Can I Choose My Own Restoration Provider?

If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

When Should I Pay Out-of-Pocket?

If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen.

Fortunately, it’s easy to stay prepared when you have SERVPRO of Greater St. Augustine/St. Augustine Beach at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (904) 429-4457 to request 24/7 emergency assistance.

Visit our website for more information.

Thank You St. Augustine for Trusting SERVPRO

3/29/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach has been actively serving our area. We thank you for being here with us from the beginning.  In 2015, we purchased our first marketing car!  

WE ARE Excited to begin promoting our services and getting the name SERVPRO the name recognition it deserves in St Augustine, St Augustine Beach, and Ponte Vedra markets, we hit the ground running. 

Always reminding you....

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Your Local SERVPRO St. Johns County- St. Augustine!!

3/29/2019 (Permalink)

Local through and through - owned and operated by a long time resident. We love St Augustine! SERVPRO's brand is now in St Augustine

We put together this basic video using still photos we took at job sites to illustrate what a water damage remediation looks like as it is performed by SERVPRO of Greater St Augustine. 

Here at SERVPRO, we have everything you need 

Water Damage Restoration by SERVPRO in St Augustine

Comeback to our blog for new videos (they may or may not be in HD next time!)

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Visit our website  for more information. Call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457!!

SERVPRO #Local Restoration

SERVPRO Brought to St. Augustine a Little History

3/29/2019 (Permalink)

We continue to evolve! SERVPRO in St Augustine is the restoration industry’s innovator!

We enjoy visiting Gallatin and SERVPRO's national headquarters and the training center. One of our favorite sections of the building is SERVPRO's museum - check out one of the museum pictures we took.

If you would like to see more, check out our Social Media pages. We are on more than 15 different platforms. Do not hesitate to provide us with feedback and/or let us know what you would like to see within our blog! Thank you!!! 

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

We offer a wide range of services –

   from cleaning,

      to remediation,

           to reconstruction

SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

AGAIN! Visit our website for more information.

SERVPRO Brought to St. Augustine a Little History

3/29/2019 (Permalink)

We continue to evolve! SERVPRO in St Augustine is the restoration industry’s innovator!

We enjoy visiting Gallatin and SERVPRO's national headquarters and the training center. One of our favorite sections of the building is SERVPRO's museum - check out one of the museum pictures we took.

If you would like to see more, check out our Social Media pages. We are on more than 15 different platforms. Do not hesitate to provide us with feedback and/or let us know what you would like to see within our blog! Thank you!!! 

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

We offer a wide range of services –

   from cleaning,

      to remediation,

           to reconstruction

SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

AGAIN! Visit our website for more information.

Water Damage in St. Augustine

3/29/2019 (Permalink)

When SERVPRO of Greater St Augustine/St Augustine Beach was called into action one Saturday morning, we quickly arrived on the scene! The local Heroes wasted no time! Even the marketing car was put to work. End result - we created another Happy Customers!!! Which is what we do best.

Here at SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Greater St. Augustine/St. Augustine Beach Is Here To Serve

3/27/2019 (Permalink)

Our crew and staff members took time out of their personal lives to volunteer in our community.  SERVPRO of Greater St. Augustine/St. Augustine Beach donated the materials to the St. Johns Housing Partnership to build a wheelchair ramp to a disabled Vietnam Veteran in St. Johns County.  

We paired up with our friends at Luce AirQuality and built the ramp with our bare hands and tools provided by the St. Johns Housing Partnership.  

The team at SERVPRO of Greater St. Augustine / St. Augustine Beach has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster.

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we are dedicated to supporting local residents and businesses.  We look forward for future opportunities to dedicate our time and efforts to make the Oldest City a better place to live.  

SERVPRO Serving St. Augustine and St.Johns County #Saves The Day

3/25/2019 (Permalink)

We playfully call our versatile box truck Boris....shhh...this is Boris, in his natural habitat (golf commentator voice). #SERVPRO!

As SERVPRO of Greater St Augustine/St Augustine Beach was attacking the moldy refrigerator and bio contaminated kitchen, there were many unforeseen obstacles the team had to overcome.

Needless to say, the only SERVPRO of Greater St Augustine/St Augustine Beach, exceeded all expectations for its residents yet again. Just in time, SERVPRO of Greater St Augustine/St Augustine Beach put smiles back on our customer's faces. We are ecstatic to be located in the heart of St Augustine and to deliver for all Old City residents. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. Full service means from removing any sign of damage to making things "Like it never even happened" – we are able to manage the entire process! 

Water Damage!!! St. Augustine, SERVPRO of Greater St. Augustine/St. Augustine Beach

3/25/2019 (Permalink)

Here is Boris in action, unloading for a water job! SERVPRO of Greater St Augustine/St Augustine Beach performs water remediation better than anyone else in the area. With SERVPRO's first ever location in the heart of the Old City we are here to be with St Augustine residents and provide quick and quality help when it is needed the most! 

At SERVPRO of Greater St. Augustine/St. Augustine Beach we specialize in full service water damage and mold damage restoration. 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Remediation in St. Augustine out of St. John's County

3/25/2019 (Permalink)

SERVPRO of Greater St. Augustine/S.t Augustine Beach is on the scene of mold remediation in St Augustine Beach. We are the mold assassins!

Local VanDyke Norman insurance agency referred their client over to us when they called the agency with a water damage claim.

They came to the right place - no one does/knows water damage as we do here at SERVPRO of Greater St Augustine/St. Augustine Beach As you would come to expect from us, as our customer, you will receive:

Lower pricing,

     Faster and Friendlier Services.....

        From Cleaning,

            To Remediation, 

               On to Reconstruction.

Of course all this is delivered with the at most quality and SERVPRO expertise and guarantee. We are here in the Old City with the first ever SERVPRO location in St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Old St. Augustine Landmarks!

3/25/2019 (Permalink)

"Gates" to St Augustine! Come Visit! SERVPRO in St Augustine is proud to serve Old City residents with a first SERVPRO location in St Augustine!

As we settle in our role as a big business in St Augustine, we are gradually getting more active in the community. Currently we are in infancy stages, however soon enough we are here to stay. There are many things we would like to get involved in, but first and foremost we always promote our town! We do a lot of social media posting  of pictures taken on our way to work. This one got a lot of response, so we decided to include it in our blog! 

SERVPRO of Greater St. Augustine/St. Augustine Beach is a part of the community.  We are your premier cleaning, remediation, and reconstruction team. 

 We are here in the Old City with the first ever SERVPRO location in St. Johns County - truly faster to any size disaster!  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

The Importance of a Clean Crawlspace

3/22/2019 (Permalink)

Did you know that roughly 40% of the air in your home comes through your homes crawlspace? Contaminated, dirty, or poorly insulated crawlspaces can negatively affect the air quality in your home.

Since crawlspaces are prone to moisture they act as a breeding ground for mold and insects. Your air conditioner can potentially transfer this dirty air into your home. Following a flood, you should always have your crawlspace inspected by the industry leading professionals at. Grossly contaminated water can negatively impact the health of your family who may have asthma or immune system issues.

Our friends at Bug Away in St. Augustine help us to keep crawlspaces free of rodents, termites, and other pests, and our team of #local restoration experts can help eliminate the mold that may be affecting your indoor air quality.

Encapsulating your crawl space creates a moisture-proof barrier which helps to increase indoor air quality and will contribute to longevity of the homes HVAC system.

If you have questions about your crawlspace, call our experts at 904-429-4457 to see how we can help!

SERVPRO of Greater St Augustine/St Augustine Beach

SERVPRO of Greater St. Augustine/ St. Augustine Beach Restoration Education

3/22/2019 (Permalink)

YouTube SERVPRO of Greater St. Augustine/St. Augustine Beach

Did you know that SERVPRO of Greater St. Augustine/ St. Augustine Beach has one of the most watched YouTube Channels of any SERVPRO Franchise?

In our new video series titled "restoration education," we teach you quick tips on how to proceed following a disaster. We also teach you basic information about why using a professional restoration company is so important following a fire or flood.

Watching these videos and following these helpful tips can save you from making costly mistakes. Our certified technicians offer up their expert opinions in under 60 seconds to help guide you on the right path.

Take a moment to check out our YouTube Channel to see everything that SERVPRO of Greater St. Augustine/St. Augustine Beach has to offer! As always, our team members are standing by to assist you in your time of need. We provide free written estimates and we will gladly assist you through the insurance process to make your life easy!

Call us today at 904-429-4457 with any questions about fire, flood, mold, biohazard removal, or commercial cleaning!

Top 4 Benefits of Commercial Carpet Cleaning With SERVPRO of Greater St. Augustine / St. Augustine Beach

3/21/2019 (Permalink)

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine / St. Augustine Beach offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons Why You Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back into the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

3 Crucial Reasons to Hire SERVPRO of Greater St. Augustine / St. Augustine Beach for Biohazard Cleanup

3/21/2019 (Permalink)

The most common reason people hire a biohazard cleanup company is to deal with the aftermath of a crime, suicide, or similar traumatic experience. Each of these events can leave behind dangerous pathogens and other biohazardous waste that put you, your family, or your employees at risk.

SERVPRO of Greater St. Augustine / St. Augustine Beach frequently helps property owners in Florida remove and dispose of biological and chemical contaminants. If you’re unclear about the importance of biohazard cleanup, here’s a closer look at why you should leave this task up to professionals.

It’s Best for Your Family

If biohazard cleanup is needed inside your home, having to handle the cleanup could put you or your loved ones at risk or add to the emotional trauma. The experienced team at SERVPRO of Greater St. Augustine / St. Augustine Beach can respond within 24 hours to biohazardous situations, such as crime scenes, accidents, chemical spills, and sewage backups.

They Are Discreet

Many home and business owners don’t want their communities to know what’s happened to require cleanup, so discretion is importance. The cleanup crews at SERVPRO of Greater St. Augustine / St. Augustine Beach will work efficiently without drawing unwanted attention from passersby.

They Have Experience

The team at SERVPRO of Greater St. Augustine / St. Augustine Beach has the training, tools, and skills necessary to do a thorough job so you can rest easier and move on faster. They utilize the proper cleaning materials and equipment to decontaminate every scene so that it passes all health inspections that might be required.

Whether you’ve experienced a crime, death, hoarding, or chemical spill, the biohazard cleanup crew at SERVPRO of Greater St. Augustine / St. Augustine Beach is highly qualified and trained to respond. Call (904) 429-4457 to schedule an appointment or visit their website to learn more.

St John's County's SERVPRO of Greater St. Augustine Bus

3/21/2019 (Permalink)

We did an unusual clean up (aren't they all?) for St John's county this week. COA bus, that typically transports handicap residents of St Augustine, was used for other type of transport. The bus was heavily contaminated with bear pepper spray. Who would you call to do a job like this??? Who would have air scrubbers, thermo-foggers, and ozone generating equipment readily available - SERVPRO of Greater St Augustine/St Augustine Beach; Long story short - we put the bus back in rotation in less than 24 hours. We stand behind our work, we are ready to serve Old City residents with any restoration needs. 

We see this bus ridding around St. Augustine and it makes us very proud! Here at SERVPRO of Greater St. Augustine there is not a restoration job we cannot do! Give us a call with any restoration questions you may have – 904-429-4457

Visit our website for more information.

Water Damage St. Augustine, Vilano Beach

3/21/2019 (Permalink)

Here is our SERVPRO of Greater St. Augustine's employees in action, unloading for a water job! SERVPRO of Greater St Augustine/St Augustine Beach performs water remediation better than anyone else in the area. With SERVPRO's first ever location in the heart of the Old City we are here to be with St Augustine residents and provide quick and quality help when it is needed the most! 

We offer a wide range of serviced – from cleaning, to remediation and on to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike.

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

SERVPRO of Greater St. Augustine/St. Augustine Beach, Move Out Thorough Cleaning

3/21/2019 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach in action - we came well prepared to seriously clean

When this military family received new orders they had lots to do in very little time. They put their trust in SERVPRO of Greater St Augustine/St Augustine Beach to get their house and contents ready for the big move to Spain. Proud to assist our service members in their not so easy jobs, proud to be able to offer discounted pricing. 

We offers a wide range of serviced – from cleaning, to remediation, and on to reconstruction – SERVPRO of Greater St Augustine/St Augustine Beach is the vendor of choice for many local residents and businesses all over St. Johns County.  We are here to serve YOU.

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Mold Remediation With SERVPRO of Greater St Augustine/St Augustine Beach

3/21/2019 (Permalink)

SERVPRO of Greater St Augustine/St Augustine Beach were called out when mold was discovered in a finished garage.

No one knows Mold like we do here at SERVPRO of Greater St Augustine/St Augustine Beach. Third party mold inspector (required by Florida State law for all mold remediation) liked our services so much she immediately decided to work exclusively with SERVPRO of Greater St Augustine/St Augustine Beach for all mold remediation needs/jobs in St Augustine and St Augustine Beach Area.

We offer a wide range of services – from cleaning, to remediation  to reconstruction – SERVPRO of Greater St. Augustine/St. Augustine Beach is the vendor of choice for many local residents and businesses alike. 

Call SERVPRO of Greater St Augustine/St Augustine Beach for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Why SERVPRO of Greater St. Augustine and the Surrounding Areas

3/21/2019 (Permalink)

Florida is known for its sunshine and its glorious, heat-filled summer days. Florida is also known for its storms, especially flash storms that can strike without warning and cause major damage. The summer heat makes conditions ripe for house fires. SERVPRO of Greater St Augustine/St Augustine Beach is a locally-owned and operated company, and they’ve seen firsthand the kind of damage that can be caused by floods and fire. As a local company, they are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into their cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St Augustine/St Augustine Beach makes it their number one priority to help clients who have suffered water or fire damage. They provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, their team is made up of residents, homeowners, and homegrown Floridians, just like their clients. They treat customers like neighbors because they are neighbors. SERVPRO staff members have gone through storms and fires, just like their customers. They understand not just the hassle but the heartache. They make it their mission to help you through it, quickly, efficiently, and affordably, so life can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St Augustine/St Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. Visit the website to see a full list of restoration and emergency cleanup services.

Turn to SERVPRO of Greater St. Augustine for Complete Residential Damage Restoration Services

3/21/2019 (Permalink)

Always ready to go!

No matter what disaster occurs in your home, you can rely on SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida, the trusted leader in the damage restoration industry.

Whether you've suffered a major flood with extensive damage or just need upholstery steam-cleaned, their staff of highly trained technicians have the dedication, training, and state-of-the-art equipment to mitigate the damage, making your house feel like a home again with proven results and incredible response times.

SERVPRO offers a comprehensive list of residential services to help you cope with a wide variety of disasters, including:

  • Water Damage: Whether it's from a broken pipe or a flood, water can be extremely destructive, penetrating walls, weakening structures, and promoting the growth of mold. With their state-of-the-art equipment and superior training, SERVPRO's teams will dry out your home and completely erase all signs of the damage.
  • Fire Damage: Even a small fire can leave massive smoke and heat damage behind, so rely on their fire damage repair experts for high-quality emergency cleanup.
  • Mold Remediation: Mold growing within your walls can be extremely hazardous, especially to family members with breathing problems or allergies. Let SERVPRO completely remove the mold and prevent it from returning, giving you cleaner, healthier indoor air.
  • Storm Damage Restoration: Storms are unpredictable, and so is the damage they leave behind. Restoring your home requires SERVPRO's wide skill set and comprehensive approach to damage repair.

Visit SERVPRO of Greater St. Augustine / St. Augustine Beach website to see their full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

3 Tips to Prepare Your St Augustine Business for Natural Disaster

3/6/2019 (Permalink)

SERVPRO St Augustine/St Augustine Beach's truck out by the Synagogue, downtown St Augustine, after hurricane Matthew's landfall in 2017.

Natural disasters such as hurricanes and flooding can threaten the safety of your business and employees. That’s why it’s essential to have a plan in place that can help you minimize damage and ensure your workers are protected. Below are a few tips for developing a protocol plan, including when to contact emergency cleaning services.

How to Prepare Your Company for a Natural Disaster

1. Identify the Risks

As a business owner, you must prepare for disasters, both large and small, natural or manmade. The first step in doing this is to identify situations that pose a risk. For instance, in Florida, hurricanes are a top threat. Other risks might include fires, tornadoes, or power outages. If your business is considered high-risk, such as a laboratory that contains hazardous materials, identifying the potential problems will help you prepare accordingly with an evacuation and disaster recovery plan. 

2. Rehearse Evacuation Drills

Once you know which threats to prepare for, conduct drills with all of your employees so they know what to do in case of an emergency. This should include evacuating the building in the event of a fire, or taking shelter if there’s a tornado warning. Employees should know where all of the emergency exits are located, as well as what rooms or closets are away from windows. If you work with hazardous chemicals, have a list of personnel that will be responsible for turning off flames and other ignition sources and shutting off all electrical equipment. Follow up the drills with a discussion so you can go over any potential challenges that may affect the success of the evacuation. Some issues might include keeping employees organized while evacuating and keeping track of personnel. 

3. Make a Recovery Plan

Each day your business is down following a natural disaster is a blow to your bottom line. That’s why it’s essential to write a recovery plan. Identify the essential systems that your business needs to function so you know which issues must be addressed first. For instance, emergency cleaning services such as fire restoration, mold remediation, and water extraction will ensure your environment is safe and comfortable, so that employees can get back to work as soon as possible.

If your business endures damage during a natural disaster, turn to the team at SERVPRO of Greater St. Augustine / St. Augustine Beach. Based in St. Johns County, FL, this locally owned and operated company specializes in a wide range of residential and commercial emergency cleaning services, including everything from carpet cleaning and fire restoration to mold remediation and water extraction. Their experts can also evaluate your emergency protocol plan and advise changes that will improve its efficiency. Call (904) 429-4457 to schedule an appointment with a representative or visit the website to learn more about their full list of emergency cleaning services. 

Why hire SERVPRO of Greater St Augusitne/St Augustine Beach - nobody is faster to your disaster!

3/4/2019 (Permalink)

St Augustine's famous landmark - the St Augustine Light House.

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine/St. Augustine Beach can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Emergency Service Within 1 Hour of a Loss! SERVPRO's St Augustine location is faster to any size disaster in St Johns County!!!

2/18/2019 (Permalink)

SERVPRO of Greater St Augustine's fleet is ready for dispatch at a moment's notice, located in the heart of St Augustine - one hour to the loss site!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

SERVPRO of Greater St Augustine is in fact faster to any size disaster! 904-429-4457

2/14/2019 (Permalink)

Our warehouse in St Augustine. Picture shows newest generation insulation vacuum that is also utilized for Duct Cleaning, and specialty air movers.

January was a very exciting month for our crews here at SERVPRO of Greater St. Augustine / St. Augustine Beach. We got all of our crews back from Panama City. We invested in some new technology to help our production team better serve you in your time of need. We also attended classes to continue our education in the field of restoration. We are the only SERVPRO team physically located in St. Augustine, so are faster to any size disaster!

In addition to new equipment, our team purchased our 12th service vehicle and hired new staff members to expand our capabilities. Having 12 vehicles and a staff of 20 - means we are always available to respond to any size job. 24/7 365, SERVPRO of Greater St. Augustine / St. Augustine Beach is here to help our community in St. Johns County.

Please call our office at 904-429-4457 to figure out how SERVPRO can help you! Fire, water, mold, cleaning, construction... We do it all!

Why choose SERVPRO of Greater St Augustine for all restoration needs in St Johns County and Ponte Vedra areas.

2/14/2019 (Permalink)

Our crews in St. Augustine, volunteering their time to build a wheelchair ramp for a veteran in need. SERVPRO provided all labor and materials.

Florida is known for its sunshine and its glorious, heat-filled summer days. It’s also known for its storms, especially flash storms that can strike without warning and cause major damage; that summer heat makes conditions ripe for house fires. SERVPRO of Greater St. Augustine / St. Augustine Beach is a locally-owned and operated company, and as such we have seen firsthand the kind of damage that can be caused by floods and fire. As a local company, we are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into our cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St. Augustine makes it the number one priority to help clients who have suffered water or fire damage. We provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, our team is made up of residents, homeowners, and homegrown Floridians, just like our clients. We treat customers like neighbors because we are neighbors. SERVPRO staff members have gone through storms and fires, just like our customers. We understand not just the hassle but the heartache. We make it our mission to help you through whatever life throws at you - quickly, efficiently, and affordably, so things can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. You can also visit our website to see a full list of our restoration and emergency cleanup services and to see some of our staff members. 

What to do during a tornado warning in St Johns County.

2/14/2019 (Permalink)

SERVPRO of Greater St Augustine's fleet is ready for dispatch at a moment's notice - 904-429-4457. Let the professionals at SERVPRO help.

In a house with a basement: Avoid windows. Get in the basement and under some kind of sturdy protection (heavy table or work bench), or cover yourself with a mattress or sleeping bag. Know where very heavy objects rest on the floor above (pianos, refrigerators, waterbeds, etc.) and do not go under them. They may fall down through a weakened floor and crush you. Head protection, such as a helmet, can boost your ability to survive also.

In a house with no basement, a dorm, or an apartment: Avoid windows. Go to the lowest floor, small center room (like a bathroom or closet), under a stairwell, or in an interior hallway with no windows. Crouch as low as possible to the floor, facing down; and cover your head with your hands. A bath tub may offer a shell of partial protection. Even in an interior room, you should cover yourself with some sort of thick padding (mattress, blankets, etc.), to protect against falling debris in case the roof and ceiling fail. A helmet can offer some protection against head injury.

In an office building, hospital, nursing home or skyscraper: Go directly to an enclosed, windowless area in the center of the building -- away from glass and on the lowest floor possible. Then, crouch down and cover your head. Interior stairwells are usually good places to take shelter, and if not crowded, allow you to get to a lower level quickly. Stay off the elevators; you could be trapped in them if the power is lost.

In a mobile home: Get out! Even if your home is tied down, it is not as safe as an underground shelter or permanent, sturdy building. Go to one of those shelters, or to a nearby permanent structure, using your tornado evacuation plan. Most tornadoes can destroy even tied-down mobile homes; and it is best not to play the low odds that yours will make it. This mobile-home safety video from the State of Missouri may be useful in developing your plan.

At school: Follow the drill! Go to the interior hall or windowless room in an orderly way as you are told. Crouch low, head down, and protect the back of your head with your arms. Stay away from windows and large open rooms like gyms and auditoriums.

In a car or truck: Vehicles are extremely risky in a tornado. There is no safe option when caught in a tornado in a car, just slightly less-dangerous ones. If the tornado is visible, far away, and the traffic is light, you may be able to drive out of its path by moving at right angles to the tornado. Seek shelter in a sturdy building, or underground if possible. If you are caught by extreme winds or flying debris, park the car as quickly and safely as possible -- out of the traffic lanes. Stay in the car with the seat belt on. Put your head down below the windows; cover your head with your hands and a blanket, coat, or other cushion if possible. If you can safely get noticeably lower than the level of the roadway,leave your car and lie in that area, covering your head with your hands. Avoid seeking shelter under bridges, which can create deadly traffic hazards while offering little protection against flying debris.

In the open outdoors: If possible, seek shelter in a sturdy building. If not, lie flat and face-down on low ground, protecting the back of your head with your arms. Get as far away from trees and cars as you can; they may be blown onto you in a tornado.

In a shopping mall or large store: Do not panic. Watch for others. Move as quickly as possible to an interior bathroom, storage room or other small enclosed area, away from windows.

In a church or theater: Do not panic. If possible, move quickly but orderly to an interior bathroom or hallway, away from windows. Crouch face-down and protect your head with your arms. If there is no time to do that, get under the seats or pews, protecting your head with your arms or hands

Fire Safety in St Augustine and the Greater St Augustine area, including Ponte Vendra.

2/14/2019 (Permalink)

In the picture - St Augustine home recently damaged by fire and soot. You can clearly see where the shoes were lined up in the closet.

In our line of work, we have seen fires from just about every source you can think of. The most common source of fires is from smoking equipment (cigarettes, cigars, pipes, etc). Other common causes of fire include candles, faulty electrical, uncontained fires (campfires) and cooking accidents.

Do you take the proper steps to prevent fires? Always make sure to thoroughly extinguish lit smoking accessories, never leave candles unattended, contain all home campfires, inspect your electrical work to ensure its up to code, and never leave the room with an open flame while cooking.

We understand accidents happen, and that's why were always here to help. We offer 24 hour emergency services to anyone who may experience fire damage. Call our local office at 904-429-4457 for a free estimate today!

Remember, when dealing with fire, safety first!

Your local Greater St. Augustine SERVPRO is here to help!

Fire Damage in Vacant Homes

2/14/2019 (Permalink)

Extensive fire damage at a recent project in St Johns County. We do not stop until you are satisfied - 904-429-4457

Did you know that a study in the United States recently found that only 2% of homes are equipped with automatic fire suppression systems?

Vacant or unsecured structures were 57% more likely to fall victim to fire and soot damage than occupied or secured homes.

If you are in the process of selling your home, or own a second home that is unoccupied for a majority of the year, consider installing an automatic fire suppression system to help protect your investment. In addition, always make sure that the structure is secured with high quality locks and a security system.

These simple systems could end up saving you a lot of time and money in the future. If a building you own is the victim of fire and/or soot damage, always call local specialists at SERVPRO of Greater St. Augustine/St Augustine Beach for all restoration services. Free consultations are available for all local customers. We are industry leading professionals and will work to restore your property back to its original state.

"Like it never even happened." - with a local twist - SERVPRO of Greater St Augustine/St Augustine Beach 

Did you know there are different levels of fire?

2/13/2019 (Permalink)

Picture shows a home in St Augustine, recently damaged by a "major fire".

Fires are a threat that (hopefully) most of us will never face in our lifetime. However, even the smallest kitchen fire could require professional cleaning. SERVPRO classifies fires into three different levels.

Minor fire damage produces light to moderate amounts of smoke, and only affects a small percentage of a structure. Minor fire damage may still require professional dry cleaning, repainting, and refinishing of floors. Cabinets, drywall, and counter tops will all require wet cleaning with sanitizing/deodorizing chemicals. An Ozone machine may be required to remove any lingering smells.

Medium fire damage could result in more serious issues such as charred framing that affects large portions of the building. Structural damage may require extensive structural repairs. Extensive wet cleaning, deodorization, and Ozone treatment will be requires to restore the building to its previous conditions.

 Major fires usually require boarding up the structure, winterizing the building (if necessary), and removing any burned debris that may be contaminated. Restoration usually involves removing all contents from the building in order to properly treat the structure.

Fire damage restoration is a science, and should be left to licensed, certified, and insured professionals like us! SERVPRO of Greater St. Augustine/St. Augustine Beach is fully equipped to handle fire damage in North East Florida! Estimates are free, and our work is 100% guaranteed

Fire Damage? Call local specialists at SERVPRO of Greater St Augustine/St Augustine Beach.

2/13/2019 (Permalink)

Pictures shows home in St Augustine ravaged by fire and soot damage.

Treating fire damage

If your home or business is the victim of fire damage, we can help. Our thorough plan is designed to maximize productivity and minimize stress for you. Proper remediation by our experts here at SERVPRO of Greater St. Augustine/St. Augustine Beach will save you time, money, and stress.

  • Inspection- Our goal is to satisfy the property owner from arrival to departure. We explain the entire process to you, and we walk you through every step to ensure you are completely comfortable before we begin.
  • Minimize Loss- Perform emergency services to limit secondary damage to property
  • Pretest- Identify what can be restored and what will need to be replaced. Our restoration experts are highly trained to restore valuables. We report all losses directly to the client’s insurance company, and we provide the insurance company all of the information they need.
  • Produce- Our final goal to provide the highest level of customer service and to produce the best results in the restoration industry

If you have questions about fire, smoke, or soot damage, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our expert estimates and opinions are always free!

Fire Damage in St Augustine: Damages you cannot see.

2/13/2019 (Permalink)

Soot and Fire Damage ravaged this St Augustine home. Rest assured we will make it "Like it never even happened."

When you think about fire damage, it’s relatively easy to visualize. Fires leaves behind a mess of charred debris, soot, smoke, and ash. While all of these things can be hazardous to humans, the most dangerous thing that fires potentially leave behind are invisible asbestos deposits and the combustion deposits of lead paint. These chemicals are especially damaging to children.

Homes and buildings built prior to 1980 may contain asbestos and lead paint. In these cases, professional remediation is extremely important. Fire damage remediation is a science, and should be left to the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach. Fire damage estimates are free, and no job is too big or too small. When it comes to your health, and the health of the people you love, don’t take any risks. We are here to help with all of your remediation and restoration needs!

The risk of forgoing a professional Biohazard cleanup.

2/13/2019 (Permalink)

SERVPRO of Greater St Augustine/St. Augustine Beach has its trucks out on a recent commercial project.

The Risks of Forgoing a Biohazard Cleanup Crew - SERVPRO of Greater St. Augustine / St. Augustine Beach - St. Augustine | NearSay

Biohazard cleanup crews are extensively trained to handle the decontamination process of your home or business in the aftermath of many biohazard situations. Common scenarios that warrant a professional restoration include sewage backups, chemical spills, blood pathogens and methamphetamine labs.

When your property has been exposed to biological and chemical contaminants, your health is at risk. These situations all leave harmful residues behind, including bodily fluids, such as blood, medical waste, and microorganisms that can harbor viruses and toxins. When not handled quickly, these biohazard materials can rapidly spread infection and disease.

These situations should be considered emergencies that are best left to a biohazard cleanup crew. Biohazard materials can be dangerous if handled without proper training, equipment, and protection. Emergency cleaning services know how to remove these materials effectively while containing the potential spread of sickness.

If you are dealing with a crime scene, this is another reason to leave the job to a biohazard cleanup crew. These professionals are trained to cooperate with law enforcement in the aftermath of a crime. If you attempt to handle the process yourself, you pose the risk of hindering an investigation through cross-contamination or otherwise meddling with evidence.

These professionals also ensure that your property is thoroughly sanitized, even when everything looks clean. Proper sterilization will make your home or business safe again, and biohazard cleanup crews have access to commercial-grade equipment and disinfectants that you wouldn’t.

If you have recently been involved in a biohazard scenario, call the commercial restoration experts at SERVPRO of Greater St. Augustine / St. Augustine Beach. Their biohazard cleanup crew specializes in cleanup and restoration services for both residential and commercial properties. Each employee is thoroughly trained at SERVPRO’s corporate training facility, meaning that they have the skills and knowledge to handle everything from mold remediation and emergency cleaning services to storm damage restoration and water extraction in the aftermath of a flood. Learn more about their disaster recovery team online or by giving them a call today at (904) 429-4457.

The Top 4 Benefits of Commercial Carpet Cleaning

9/5/2018 (Permalink)

Clean carpet is essential in your home. Your carpet can trap many things that can be toxic. Contact us at 904-429-4457 to schedule a cleaning today.

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine / St. Augustine Beach offers expert carpet cleaning service, including spot removal and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons to Schedule Commercial Carpet Cleaning Services

1. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause allergy symptoms and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back in the air you and your employees breathe, resulting in a lot of downtime and loss of productivity.

2. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could well be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine / St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

It is Hurricane Season; are you prepared?

8/28/2018 (Permalink)

Emergency Preparedness is key!

We are in the height of Hurricane Season. It is imperative that everyone in the community has a fully comprehensive evacuation plan in place. 

Things to consider

  • Do you have any/all materials to board up your home and/or business?
  • Where will you go when you evacuate?
  • How many days/hours before the storm hits will you leave?
  • How long will you stay in your evacuation destination after the storm ends?
  • Do you know how to turn off gas lines and water supply to your house?
  • Do you have a back stock of nonperishable foods, incase you come home to a house with no power?
  • Do you have batteries for flashlights?
  • Do you have extra gas cans filled for your vehicle, in case the gas stations are unable to open to due to damage from the storm?
  • Have you properly stored or preserved your precious items; such as photos and documents? 

These are just a few things to consider to prepare for the storm. During hurricane Matthew, we saw the great city of St. Augustine band together to help those in need. Let SERVPRO of Greater St. Augustine/St. Augustine Beach help you prepare before the storm comes. Get a head start today by calling us for information on free Emergency Ready Programs for any business or residence in North East Florida or St. Johns County. (904-429-4457)

2018 Community Event

8/24/2018 (Permalink)

Volunteer Teamwork!

In August of 2018, our crew and staff members took time out of the personal lives to volunteer in our community.  SERVPRO of Greater St. Augustine/St. Augustine Beach donated the materials to the St. Johns Housing Partnership to build a wheelchair ramp to a disabled Vietnam Veteran in St. Johns County.   We paired up with our friends at Luce AirQuality and built the ramp with our bare hands and tools provided by the St. Johns Housing Partnership.  

At SERVPRO of Greater St. Augustine/St. Augustine Beach, we are dedicated to supporting local residents and businesses.  We look forward for future opportunities to dedicate our time and efforts to make the Oldest City a better place to live.  

Call SERVPRO in St. Augustine for all restoration needs, big or small! 904-429-4457 

Visit our website for more information.

Fire damage: The dangers you can’t see

8/22/2018 (Permalink)

Fire damage in a home. Always call SERVPRO of Greater St. Augustine for professional water, fire, and mold remediation.

When you think about fire damage, it’s relatively easy to visualize. Fires leaves behind a mess of charred debris, soot, smoke, and ash. While all of these things can be hazardous to humans, the most dangerous thing that fires potentially leave behind are invisible asbestos deposits and the combustion deposits of lead paint. These chemicals are especially damaging to children.

Homes and buildings built prior to 1980 may contain asbestos and lead paint. In these cases, professional remediation is extremely important. Fire damage remediation is a science and should be left to the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach. Fire damage estimates are free, and no job is too big or too small. When it comes to your health, and the health of the people you love, don’t take any risks. We are here to help with all of your remediation and restoration needs!

The Top 4 Benefits of Commercial Carpet Cleaning

8/20/2018 (Permalink)

Carpet Cleaning

You likely schedule daily or weekly office cleaning service to keep your business tidy. However, even with regular sweeping and vacuuming, your carpets can accumulate stains. To ensure your office is presentable, SERVPRO of Greater St. Augustine/St. Augustine Beach, FL offers expert carpet cleaning service, including spot removal, deep carpet dirt removal, and upholstery stain removal, to get rid of stains that sweeping and vacuuming miss. They also offer dry cleaning service for areas where color-fastness is crucial. Below, they reveal some of the most valuable benefits of regularly having your carpets professionally cleaned.

4 Reasons to Schedule Commercial Carpet Cleaning Services

1. To Remove Stubborn Stains

Some stains are extremely persistent and cannot be removed without professional attention. For stubborn, unsightly carpet blemishes, contact the experts at SERVPRO of Greater St. Augustine/St. Augustine Beach for help. They use powerful cleansers and state-of-the-art techniques and equipment to remove even set-in soils and spatter.

2. To Improve Air Quality

Carpeting collects a wide variety of air contaminants, including dust, pollen, mold spores, and bacteria, that can cause symptoms of allergy and exacerbate asthma and other respiratory problems. If not removed, these particles could end up back in the air you and your employees breathe, resulting in employee down time and loss of productivity.

3. To Look Professional

Carpet stains simply don't look professional, and if you invite clients into your offices, they could well be turned off by the dirty, grimy appearance. Moreover, even if your customers never enter your premises, the untreated stains could signal to your employees that sloppy work or carelessness is acceptable. To avoid sending that type of message, contact a professional carpet cleaning service.

4. To Extend Carpet Life

Deep-down dirt and grime can damage carpet fibers and cause the rug to wear out more quickly than it should. Regular carpet cleaning removes contaminants that cause damage and discoloration and extends the useful life of your office carpeting.

Clearly, commercial carpet cleaning offers some important benefits for your business. To schedule service, contact SERVPRO of Greater St. Augustine/St. Augustine Beach. They also specialize in water extraction and mold remediation, and they offer 24/7 emergency service throughout St. Johns County. Visit their website to learn more about their services or call (904) 429-4457 to request a quote.

It's the water you don't see

8/13/2018 (Permalink)

Damage from a Category 3 Water Damage Claim

There's no such thing as a small disaster-especially when a small leak now could blossom into a big claim later.  Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time.  Instead of trusting untrained eyes, help ensure the value of your property by calling SERVPRO of Greater St. Augustine/St. Augustine Beach. 

We have the equipment, training, and experience to find and dry unseen water before secondary damages set in.  To help small leaks from becoming big problems, call us at 904-429-4457 to get an immediate emergency response. 

At SERVPRO of Greater St. Augustine/St. Augustine Beach our professionals are trained to safely clean and restore homes and commercial buildings, utilizing the following procedures:

  • Identify the source/type of water
  • Measure temperatures and humidity levels for drying analysis
  • Survey the extent of the damage and inspect the premises for hidden moisture
  • Move and block furniture and contents
  • Inspect carpet pad/carpet and provide service
  • Apply necessary treatments (disinfectants/deodorization)
  • Utilize advanced drying and monitoring equipment
  • Dispose of refuse

Do you have an plan in case of an emergency?

8/9/2018 (Permalink)

Emergency READY Program

During the 2018 Hurricane season, SERVPRO of Greater St. Augustine/St. Augustine Beach is dedicated to assisting our community in preparing for a possible catastrophe.  We want to ensure that potential disruption to life is minimized.  Therefore, we are working to inform our community about the SERVPRO Emergency READY Profile. 

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood.  The best time for planning for such events is not when the event happens, but well before it happens.  No one ever plans on the disaster, but you can plan for it.  Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By preparing an ERP you will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO of Greater St. Augustine/St. Augustine Beach is dedicated to being faster in response to water and fire damage claims.  One of our main goals is to quickly get your property back in working order.  Call us today at 904-429-4457 to meet with one of our experts, who will gladly meet with you to begin your Emergency READY Profile. 

5 Actions to Take When You Find Mold at Home

8/6/2018 (Permalink)

Mold Free Home

Characterized by a dark green, grey, or black color, fuzzy and velvety texture, and a musty smell, mold is a common problem for many households. It’s the byproduct of excess moisture, so it’s caused by a flood or a plumbing accident. Whatever the exact reason may be, the only way to properly deal with it is through mold remediation. This complex process involves tasks, like water extraction, spore containment, and air filtration. However, before mold remediation can happen, here’s what you need to do when you first detect mold in your home.

5 Tasks to Do When You First Spot Mold

1. Check for Symptoms

Prolonged mold exposure can cause health problems like eye irritation, headaches, sneezing, sore throats, and in some severe cases, a skin rash. As you may expect, it can also exacerbate respiratory conditions. If you’ve seen mold and are experiencing any of these symptoms, focus on your health and call a doctor.

2. Assess the Problem

If your health isn’t affected, you can move onto figuring out how far the mold has spread. The size will determine if you need an emergency service. Generally, if the problem is larger than 10 square feet, it’s best to call the professionals ASAP. If it’s smaller, call for an appointment to get the spores tested; they’ll let you know whether it’s safe to clean things up on your own.

3. Schedule a Professional Visit

As mentioned, you’ll still need to call in the professionals, regardless of the size. No matter how small it looks, you need to be careful. Improper handling can cause the spores to spread, which only exacerbates the problem.

4. Search for the Cause

While you wait for the mold remediation specialists, try to determine the cause of the problem as best you can. Was there a flood recently? Do you have a dehumidifier that malfunctioned? Is there a problem with your plumbing? Knowing the cause will help them identify how far the mold might extend.

5. Contact Your Insurance Company

Don’t forget to check with your insurance company. Depending on the circumstances, your policy may cover the cost of the mold remediation process. For example, if a pipe burst and it led to water damage and subsequent mold, that may be covered.

For those in the area seeking trusted, experienced mold remediation specialists, call SERVPRO of Greater St. Augustine / St. Augustine Beach today at (904) 429-4457. Their technicians deal with everything from the initial inspection all the way through to the cleaning and restoration process. For major scenarios, they’re available for 24-hour emergency cleaning services, so don’t hesitate to get in touch. Need help with fire damage repairs instead? They can do that too! To learn more about everything this local business offers, visit their website.

Emergency Cleaning Services for Graffiti: 4 Reasons You Need It

7/27/2018 (Permalink)

Building Graffiti

If you own or manage a business, it is important to keep the exterior of your property clean and inviting for your customers. In the event that graffiti affects your walls or windows, you’ll probably need emergency cleaning services. Here are some reasons why you should have it removed as soon as possible. 

4 Reasons to Choose Emergency Cleaning Services for Graffiti

1. Keep Up Appearances

It’s a simple fact that an unkempt place of business will alienate your clients and, therefore, hurt your sales. If graffiti damages your property’s exterior, have it professionally cleaned ASAP. Doing so will restore your curb appeal, prevent interruptions in foot traffic, and help you make more money.

2. Discourage Future Vandalism 

If you allow graffiti to remain on your exterior walls or windows, you’ll send the message that you don’t care about how your property looks. This will most likely encourage further vandalism, leading to more extensive and expensive damages. Have any paint markings removed as soon as you notice them.

3. Stop Crime

In some cases, gangs use graffiti to communicate with one another. In fact, it might even be possible that your building has been marked as a meeting place or target of some kind. Prevent your property from becoming the scene of a crime by cleaning off any graffiti immediately. 

4. Increase Property Value

When the time comes to list your commercial property, its value will depreciate significantly if it is covered in graffiti markings. Emergency cleaning services are an investment in the sense that they’ll improve your resale value and help you get higher bids on the market. 

If your property becomes the victim of graffiti, vandalism, or other damage, hire SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida for emergency cleaning services and commercial restoration. They also provide mold remediation, water extraction, carpet cleaning, and fire damage repairs to clients throughout the area. Call them at (904) 429-4457 today to speak with a helpful staff member about scheduling emergency cleaning services. Visit them online to learn more about what they have to offer. 

An Emergency Cleaning Service Reveals What to Do Before & After Storm Damage

7/5/2018 (Permalink)

Florida Storm Damage

A Florida storm can be incredibly dangerous to yourself and the home. That is why it is imperative to understand how to properly prepare for one, as well as what to do after any damage occurs. To help with this, SERVPRO of Greater St. Augustine / St. Augustine Beach, offering emergency cleaning services, has shared their advice.

What You Should Do Before & After a Storm

1. Before the Storm

Before a hurricane hits, a warning will be issued out. In most cases, you'll have at least 48-hours to prepare. Keep a radio or television on the news station to be informed of updates. Or, download a local weather app to your phone. If the storm is not severe enough for evacuation, take a few actions to protect yourself at home. Those without hurricane shutters should board up their window; plywood five-eighths of an inch thick is sufficient. Then, clear your yard of all debris or loose objects. Keep your car full of gas and always have an emergency kit nearby.

2. After the Storm

After the storm has passed, you must be careful as you move about. Take note of any fallen boards, exposed nails, broken glass, or weakened structures. If excessive damage has occurred, vacate the premises until professionals can arrive. Even if the area seems secure, be wary of standing water.

Mold can begin growing in warm, humid environments within 24-hours. Consider staying in a hotel until this can be remediated. Before moving or touching fallen or broken objects, take photos of the damages. This provides evidence and helps you get reimbursed for emergency cleaning services.

3. Make the Call

There are a few people you must call after a storm. First, contact your insurance agency; inform them of the disaster, tell them you have photographs of the damage, and ask about your policy. They will likely send an adjuster to your home for an inspection. You will then know the extent of the repairs and costs. After that, you can call for water extraction. Do this as soon as possible to prevent further water damage to your home and furniture.

After a tropical storm, call SERVPRO of Greater St. Augustine / St. Augustine Beach. This local business has a reputation for being affordable and top-quality in all of their emergency cleaning services. Whether you’re dealing with water damage, mold remediation, or simply need carpet cleaning, their certified experts are prepared for every job. For more information, visit their website or call (904) 429-4457 today.

Mold Remediation in progress at this St. Augustine condo

6/29/2018 (Permalink)

SERVPRO is here to assist 24 hours a day/7 days a week!

Notice the weather!!! Man it was gloomy that day, but that did not stop local heroes from SERVPRO in St Augustine. Job was started and completed on time. This St Augustine Beach condo is mold free again!!! SERVPRO of Greater St Augustine/St Augustine Beach is proud to bring the SERVPRO brand closer to the Old City's Beaches. As St. Johns County grows, so does St Augustine and in a case of an emergency we cannot afford to wait for someone out of Jacksonville. There are many restoration companies with bogus "locations" in St Augustine that often show up in Google searches, however we are the only SERVPRO located in St. Augustine 2205 Dobbs Rd Suite A St. Augustine, Florida 32086 (904)429-4457 - Faster to any size disaster than anyone else in St. John's County. 

St Augustine residents - are you hurricane ready?

6/27/2018 (Permalink)

Hurricane Damage

Hurricane season has officially begun, and we have already seen our first named storm develop. While we may only be 2 weeks into the season, it is very important to have a fully comprehensive evacuation plan in place.

Things to consider

  • Do you have any/all materials to board up your home and/or business?
  • Where will you go when you evacuate?
  • How many days/hours before the storm hits will you leave?
  • How long will you stay in your evacuation destination after the storm ends?
  • Do you know how to turn off gas lines and water supply to your house?
  • Do you have a back stock of nonperishable foods, incase you come home to a house with no power?
  • Do you have batteries for flashlights?
  • Do you have extra gas cans filled for your vehicle, incase the gas stations are unable to open to due to damage from the storm?

These are just a few things to consider to prepare for the storm. During hurricane Matthew, we saw the great city of St. Augustine band together to help those in need. Let SERVPRO of Greater St. Augustine/St. Augustine Beach (904-429-4457) help you prepare before the storm comes. Get a head start today by calling us for information on free emergency ready programs for any business in North East Florida or St. Johns County. 

SERVPRO Debunks Myths About Mold!

6/20/2018 (Permalink)

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

How to Prevent Water Damage From Storms or Leaks

6/19/2018 (Permalink)

Storm Flooding

If you live in an area with extreme weather, then water extraction is an inevitable necessity. But, with preventative measures, you can help avoid water damage in your home and prevent costly repairs. The team at SERVPRO of Greater St. Augustine / St. Augustine Beach is discussing some of the top ways to prepare for storm season this year.

The Top 3 Ways to Prevent Water Damage

1. Properly Storing Valuables

Since you can’t always avoid storms or leaks, the best way to prevent water from destroying your belongings is with proper storage. Go through your home, garage, and attic and put all your valuables on higher shelves in the rooms. You can also purchase plastic storage bins and stack them on top of one another. In the event of storms or significant leaks, most items will be protected from standing water damage when properly stored.

2. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches. Store seasonal items in plastic bins with secure lids, and donate unused belongings to prevent clutter. If a room requires professional water extraction, clutter will only make the problem worse.

3. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

For professional water extraction in Florida, reach out to the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach. Whether you need emergency cleaning services or water damage restoration, their team is equipped to handle a wide scope of projects for commercial and residential properties. Visit them online for more information or contact them at (904) 429-4457.

Water Heater Safety Tips

6/18/2018 (Permalink)

Water Heater Damage

Water heater failure causes fires and flooding all across the world. Water heater routine maintenance can help you avoid the catastrophe the occurs when a water heater fails. Nationwide insurance recently offered some tips about water heater safety that we would like to share with you.

Pulling up on the handle to make sure water flows freely out, and stops when you let go of the handle. If it does nothing or runs or drips, then the valve should be replaced.

 Strapping your water heater is a good idea, even if you live outside an earthquake zone. If your water heater were to fall over for any reason, it could sever the gas line and cause an explosion.

Flushing the hot water heater through the drain valve at least once a year to remove sediment buildup. You should have a drain line, usually to within about 6 inches of the floor, or plumbed outside. This is to prevent you from being scalded if the valve should open while you’re standing next to it.

Remove paper, accumulated dust or other combustibles from the heater enclosure.

Extinguish the pilot light before using flammable liquids or setting off aerosol bug bombs.

If the device is in the garage, raise it so the pilot light is 18 inches above the floor. This helps prevent ignition of gasoline vapors that collect near the floor.

Consider installing an automatic gas-shutoff valve which stops the flow of gas if the ground moves or if gas flow increases dramatically. The valve, which costs around $300, prevents fires when a gas line breaks due to flood, earthquake or other disaster.

You may also want to insulate the first 6 feet of the hot water pipe and the first 3 feet of the cold water pipe that extends from your hot water tank. Insulating the hot water pipe reduces heat loss and insulating the cold water pipe reduces “sweating” in the summer. You can find pipe wrap insulation for this purpose in most hardware stores.

Do not use pipe wrap or any other insulation within 6 inches of the draft hood or flue exhaust vent at the top of the natural gas water heater.

Why professional Water Removal services are needed following a disaster or accident.

6/15/2018 (Permalink)

Water Damage

Disasters happen every single day. They can strike without warning to anybody, anywhere, and at any time. The initial devastation of a flood, fire, or storm can be overwhelming. But there are lingering effects, too, such as water damage, mold, or soot contamination. That’s why emergency cleaning services are so essential after a disaster.

SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida has been helping families recover from disasters since 1967. They’ve witnessed first-hand the havoc that fires, floods, and other disasters can wreck on residences and businesses. But they also have the expertise to mitigate the damage and restore your home.

Floods and water damage can leave your place a mess; however, tidying things up is only part of the problem. To avoid mold damage—caused by excessive moisture exposure—it is essential to have your place cleaned by a team of professionals. 

Mold contamination is certain following water damage, though it can go undetected for years. It poses significant health risks to your family, as well as a long-term hazard to your property and its value. A professional emergency cleaning service has the expertise and equipment to mitigate mold damage.

Likewise, recovering from a fire poses numerous challenges as well. Smoke contamination can make a residence uninhabitable. Scrubbing walls and removing soot and ash is a job best handled by highly trained teams with the latest emergency cleaning service equipment.

Surviving a disaster is physically and emotionally draining. The post-disaster cleanup phase can be incredibly demanding too. It’s a job best left to the professionals who have the experience, know-how, and tools to get it done right. To learn more about emergency cleaning services, please call SERVPRO of Greater St. Augustine / St. Augustine Beach. You can reach them 24/7 at (904) 429-4457 or visit them online.

3 Simple Ways to Reduce Your Risk of Water Damage This Summer

6/8/2018 (Permalink)

Dirt filled gutters

Summer is almost here and that means storms are just around the corner. While all that rain may help cool things off, it can put your home at risk for water damage. While an experienced storm damage restoration team will be able to fix most problems caused by harsh weather, it’s best if you can avoid the damage in the first place. Here are a few simple ways to prevent storm damage and subsequent issues from doing long-term harm to your house.

3 Ways to Prevent Storm-Related Water Damage

1. Prune Your Trees

Whether it’s a hurricane or tropical storm that batters the coast, you can always count on high winds causing a lot of problems. One of the most common causes of leaks and roof damage is due to falling limbs, but there’s a simple way to prevent this problem. Before the first storm hits, have your trees professionally pruned and remove any dead or low-hanging limbs. This will reduce the risk of a falling limb damaging the roof or siding.

2. Clean Out Your Gutters

If your gutters are clogged, runoff from the roof collects between the gutters and the home’s siding. Over time, this can lead to mold and mildew growth in the walls as well as weaken the integrity of your roof, making leaks more frequent. Have the gutters cleaned and inspected for damage at least once in the spring and again before winter. This way, you’ll never have to worry about backed up gutters and all excess water can flow off the roof and away from the home easily.

3. Fix Existing Roof Damage

Anytime the materials of the roof are compromised or damaged, they can allow water to seep inside the attic. Walk around the exterior of the home and give the roof a quick visual inspection. If you see any shingles or roofing material that is peeling up, missing, or cracked, have a roofing contractor come make the necessary repairs. This will help protect the home during periods of heavy rainfall and will reduce the number and frequency of leaks you see in the house.

At SERVPRO of Greater St. Augustine / St. Augustine Beach, their dedicated team understands the unique hazards Florida homeowners face each year. Whether you’re in need of water damage restoration or want an experienced professional to handle extensive carpet cleaning after a flash flood, they’re ready to help. Learn more about their services online and call (904) 429-4457 to schedule an estimate today.

SERVPRO of Greater St. Augustine/St. Augustine Beach is here to help in an emergency! 904-429-4457.

6/7/2018 (Permalink)

SERVPRO's "Hulk" as it is leaving our St Augustine shop to assist with a large water loss in St John's County. SERVPRO is here to help!

When you have called an expert to provide storm damage restoration services, you’ll need to take several steps before help arrives. The team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL, are the area’s premier water damage restorers and specialty cleaners. They can help you out when your property has been damaged in a storm.

Here’s what you need to do when you discover water damage:

  • Mop Excess Water: It’s perfectly okay to start the cleanup process before storm damage restoration services providers arrive. You can blot and mop away excess water on hardwood floors, and even carpets, to get the cleaning process started. Feel free to use towels and dishcloths to soak up water sitting on countertops and tabletops. 
  • Organize Items: Your professional cleaners will arrive with large pieces of equipment and tools to take care of various steps of the excess water removal and cleanup process. Clear away entryways of clutter and small pieces of furniture. Prop up furniture against walls to make space for carpet cleaners, vacuums, fans and other machines.
  • Remove Art & Fragile Items: You will want to carefully remove any artwork and other fragile items from areas that will be cleaned. Make sure to take extra care when climbing ladders or furniture to reach items in higher places since some surfaces may be slippery. Take your time to remove and store these items in waterproof containers or cover them with towels until the cleanup is complete.

Whether your home, office, or property is flooded after a major rainstorm in Greater St. Augustine, you’ll need professional services to repair any damage and prevent water leaks and mold buildup. If you need to hire professionals for storm damage restoration services, call the team at SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Augustine, FL at (904) 429-4457 or visit their website for more information.

A Mold Remediation Expert's Guide to Black Fungus

6/4/2018 (Permalink)

Health

Although most mold types worsen allergies and will damage your home if they are not removed right away, black mold is particularly insidious. If you spot this fungus growing in the house, it’s crucial to call for mold remediation services right away, say the specialists at SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida. Here, they explain why this type is so dangerous and what you should do about it.

Why Is Black Mold Dangerous?

In addition to severe property damage, exposure to black mold will result in several serious health issues because of the harmful spores it releases. These include neurological issues, such as tremors and seizures, rashes, lung irritation, fevers, and fatigue. This fungus is particularly dangerous for pregnant women and causes immune system suppression, making people who are exposed to it even more likely to get sick.

What Can You Do About It?

There are a few simple ways to protect yourself from the effects of this fungus. First, since it develops in moist conditions, make sure any leaks in the house are fixed right away, and have a plumber inspect the residence once a year to check for problems you haven’t detected. Additionally, if you or a family member is experiencing cold- or flu-like symptoms, and you’ve ruled out other causes, have the house inspected for mold just to be safe.

If you do spot black mold growing in the home, don’t touch or go near it. Instead, call a mold remediation expert right away. They have the necessary tools, expertise, and safety gear and will perform a thorough evaluation of the house to find out where it is growing. They will also make sure it is completely removed to protect your health.

Black mold is dangerous, but fortunately, Florida residents can turn to the mold remediation experts at SERVPRO of Greater St. Augustine / St. Augustine Beach when they find it growing inside. This team will respond promptly and find the best solution to the issue. They will also assist you with fire and water damage cleanup. To learn more, call (904) 429-4457 or visit them online today.

Who are you gonna call? Ghost Busters? Mold Remediation...

6/1/2018 (Permalink)

Mold Remediation-St. Augustine

When a St. Augustine Beach home failed home inspection, this long time resident did not know whom to turn to. Small crawl space, even smaller opening, external mold, sandy and tough to navigate conditions, No PROBLEM! SERVPRO of Greater St Augustine/St Augustine Beach delivered yet again!

Our state of the art of equipment, training, experience, logistical capabilities facilitated in making the crawl space mold free. Ghost Busters is  another restoration companies out of Jacksonville who only exploit St. Augustine market for lucrative water jobs, we are changing the game. 

Our goal is to make you feel "Like it never even happened." 

Please feel free to call us about all of our services.

SERVPRO Greater St Augustine/St Augustine Beach is a full service restoration company that takes on any job! 

Visit SERVPRO of Greater St. Augustine/St. Augustine Beach website to see our full list of residential restoration services. You can also call (904) 429-4457 to schedule an appointment today.

We offer a wide range of services –

   from cleaning,

      to remediation,

           to reconstruction

AGAIN! Visit our website for more information.

4 Reasons Why Water Damage Is Dangerous to Your Home & Health from St. John's County

6/1/2018 (Permalink)

Water Damage

Whether your home has experienced water damage from a flood, leaky appliance, or a burst pipe, it can cause a considerable amount of structural damage.

This can also lead to certain health risks if it’s not addressed immediately. The team at SERVPRO of Greater St. Augustine/St. Augustine Beach, located in Florida, knows why water damage can be dangerous.

1. Encourages Pest Infestations

Many types of bugs are attracted to moist environments, including cockroaches and termites. These pests leave bacteria, parasites, and pathogens, all of which can negatively affect your health. If you have water leaks, you should get them fixed as soon as possible to discourage infestations.

2. Causes Hidden Mold Growth

Even minor water damage can cause mold to grow in your home. Spores travel through the air and can become lodged in ducts, making it easy for them to reach many areas of the house. Exposure to mold can cause serious health risks, including skin rashes, asthma, and respiratory and sinus infections. A mold remediation team can assess the damage in your home.

3. Rots Wood

Water intrusion can cause structural issues in the wood framing of your house. When there is enough moisture in the wood, fungi that are usually present in the lumber start digesting sugars and proteins in the wood fiber. Wood rot can destroy the strength of the lumber, causing extensive damage to your home.

4. Degrades Wiring

Water damage to your household wiring, whether from a plumbing malfunction or dirty floodwater, can make it unsafe to use power in your home. Since water is an excellent conductor of electricity, it’s important to have the wiring tested by a professional. Moisture can corrode the metal parts and degrade the wiring insulation, which increases the fire risk.

Our experienced team at SERVPRO of Greater St. Augustine/St. Augustine Beach provides 24/7 emergency service when you need emergency cleaning or water damage.

If you have questions about fire, water, mold, or biohazard, damage, we are here for you.

Give us a call today at 904-429-4457 to see how we can help save you time and money!

Visit our website for more information.

5 Common Causes of Water Damage in Homes

5/30/2018 (Permalink)

SERVPRO's trucks out on a large water loss in St Augustine. Local business was in desperate need while receiving inches and inches of water.

A leak anywhere in your home might be barely perceptible until it causes copious amounts of water damage. It’s important to address the issue as soon as you find it to avoid mold, structural issues, and safety concerns.

To locate the source of the leak, it helps to know the most likely causes. SERVPRO of Greater St. Augustine/St. Augustine Beach in St. Johns County, FL, lists the top five events that cause water damage in the home.

The Top Incidents That Cause Water Damage

1. Damaged Appliances

Failing appliances, such as refrigerators, dishwashers, and washing machines, can leak substantial amounts of water at once. Washing machines might overflow from too much pressure on supply lines, while the pipes of old refrigerators may deteriorate and crack. Thankfully, these leaks are relatively easy to pinpoint.

2. Clogged HVAC Unit

Heating, ventilation, and air conditioning systems require regular maintenance. When your AC pulls humidity from the air, the moisture collects in a drain pan and travels down a condensate line. Sludge, mold, and dirt can clog that line and cause water damage.

3. Plumbing Problems

From running toilets to leaking sinks, plumbing issues can become expensive and cause massive amounts of damage if it’s not handled quickly. Though it may start off small, a sudden burst pipe could be disastrous. Listen to make sure your toilet stops running after each flush and check for moisture around the pipes under your sink periodically.

4. Backed Up Sewers

Home sewage backup and flooding is sometimes unpreventable, as it is often caused by heavy rains, damage from tree roots, and collapsed lines. Sewer line leakage presents a toxic biohazard to your home that will require a professional fix and cleaning job. Never try to treat sewage flooding yourself.

5. A Leaking Roof

By the time you notice a leaky roof, you may already be looking at some extensive water damage in your attic and ceiling. If your ceiling only drips when it’s raining out, your roof is the most likely culprit. Continued leaking can ruin the structural integrity of your attic and ceiling and lead to wood rot, mold, and collapse. Have your roof fixed as soon as you notice the leak and see that the water damage is attended to immediately.

If your home has suffered from a bad leak, the cleanup and restoration specialists at SERVPRO of Greater St. Augustine/St. Augustine Beach can help you recover. Their highly trained staff members will personally come to your home to assess the damage, then offer you the best solution. From simple water extractions to dangerous biohazard cleanup, this local cleaning service can handle any problems caused by water damage. Call (904) 429-4457 or visit their website to learn more about their repair and restoration process.

3 Reasons Why You Should Hire Emergency Cleaning Services

5/15/2018 (Permalink)

This flooded area was under control after the arrival of SERVPRO of Greater St. Augustine/St. Augustine Beach in St. John's County.

After a fire, flood, or other storm damage, the next task you’ll be faced with is how to get your property back to normal.

With emergency cleaning services, you won’t be tasked with taking care of this disaster alone. Here’s why you should hire a team of residential and commercial restoration experts to help your property look like new again.

1. Own the Right Tools

Do you know what cleaning solutions are best for smoke damage, or which equipment can siphon the water out of your furniture? An emergency cleaning services team does. When you hire these experts, you won’t need to worry about what products or equipment to buy. This saves you both money and time.

2. Prevent Future Mold Damage

Did you know that mold spores can begin spreading in as little as 48 hours? Mold growth is a major risk in homes and businesses that have recently experienced a flood. These spores are known to cause allergy symptoms, as well as damage your property and belongings. Emergency cleaning services will begin tackling water damage right away, using the proper mold remediation techniques to keep growths at bay.

3. Assist With Insurance Claims

A reputable emergency cleaning service will have experience working with insurance companies. They can handle communications with your provider, including processing paperwork and overseeing your claim. This will give you peace of mind and allow you to begin getting your life back to normal.

In the aftermath of a storm, plumbing malfunction, or sewer breakage, the last thing you want to worry about is cleanup.

Leave the hard work to SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida. This company specializes in cleanup and restoration services for residential and commercial properties. Call (904) 429-4457 today to schedule an appointment. For more information about their emergency cleaning services, visit them online.

Restoration Education Video Series

3/19/2018 (Permalink)

Our staff hosted a fundraiser with donations totaling $1,500 to contribute to families who lost their homes during Hurricane Irma

YouTube SERVPRO Greater St. Augustine / St. Augustine Beach

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach has one of the most watched YouTube Channels of any SERVPRO Franchise?

In our new video series titled "restoration education," we teach you quick tips on how to proceed following a disaster. We also teach you basic information about why using a professional restoration company is so important following a fire or flood.

Take a moment to check out our YouTube Channel to see everything that SERVPRO of Greater St. Augustine has to offer! As always, our team members are standing by to assist you in your time of need. We provide free written estimates and we will gladly assist you through the insurance process to make your life easy!

Call us today at 904-429-4457 with any questions about fire, flood, mold, biohazard removal, or commercial cleaning!

The Importance of a Clean Crawlspace

3/14/2018 (Permalink)

freshly cleaned crawlspace being prepared for encapsulation

Did you know that roughly 40% of the air in your home comes through your homes crawlspace? Contaminated, dirty, or poorly insulated crawlspaces can negatively affect the air quality in your home.

Since crawlspaces are prone to moisture they act as a breeding ground for mold and insects. Your air conditioner can potentially transfer this dirty air into your home. Following a flood, you should always have your crawlspace inspected by the industry leading professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach. Grossly contaminated water can negatively impact the health of your family who may have asthma or immune system issues.

Our friends at Bug Away in St. Augustine help us to keep crawlspaces free of rodents, termites, and other pests, and our team of #local restoration experts can help eliminate the mold that may be affecting your indoor air quality.

Encapsulating your crawl space creates a moisture-proof barrier which helps to increase indoor air quality and will contribute to longevity of the homes HVAC system.

If you have questions about your crawlspace, call our experts at 904-429-4457 to see how we can help!

5 Common Questions About Home Restoration Insurance Claims in St. Augustine

3/1/2018 (Permalink)

SERVPRO marketing vehicle If you see our #minicooper around town make sure to snap a picture and post it on social media for a chance to win cool prizes!

Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida answers a few common questions homeowners have about the process.  

5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

Will Water & Fire Damage Repairs Be Covered By My Policy?

Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

Will Putting Off Repairs Affect My Insurance Policy?

In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

Should I Call My Insurance Company Before the Restoration Company?

When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

Can I Choose My Own Restoration Provider?

If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

When Should I Pay Out-of-Pocket?

If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen.

Fortunately, it’s easy to stay prepared when you have SERVPRO of Greater St. Augustine/St. Augustine Beach at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (904) 429-4457 to request 24/7 emergency assistance.

SERVPRO TechSavy Touch in Greater St. Augustine

3/1/2018 (Permalink)

Introducing the Phantom 4 Aerial Drone!

SERVPRO of Greater St. Augustine/St. Augustine Beach would like to introduce you to the newest member of our team.. The Phantom 4 Aerial Drone by #DJI.

This state of the art drone can provide us aerial footage of affected areas that can't be accessed easily by foot. Roof inspections? No problem! The Phantom 4 Drone can fly consecutively for 30 minutes, covering a distance over 3 miles!

The Phantom 4 also features stability sensors that offer obstacle avoidance, automatic braking, and a "return home" feature when the battery is dying, making this one of the safest drones on the market. Additionally, the camera also features a stabilizer, ensuring the highest quality 4k image and video resolution!

With the Phantom 4 joining our team, we are capable of assessing any situation you may encounter, regardless of tough terrain! Call us at 904-429-4457 for more information about free drone estimates!

Visit our website for more information.

SERVPRO Offers Environmentally Friendly Chemicals!

2/20/2018 (Permalink)

SERVPRO now offers environmentally friendly chemical solutions!

SERVPRO is going "GREEN" - SERVPRO of Greater St. Augustine / St. Augustine Beach

Everyone knows that SERVPRO is Green. Our franchise features 10 green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Greater St. Augustine / St. Augustine Beach is taking it one step further in 2018. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website at www.SERVPROgreaterstaugustine.com or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 904-429-4457 to see how SERVPRO of Greater St. Augustine / St. Augustine Beach can help you today.

Mold Free is the Way to be!

2/16/2018 (Permalink)

In the photo you can see the coquina covered in mold, and the drywall next to it trapping moisture inside

A local beachfront building managed by the St. Johns Cultural Center suffered water damage during Hurricane Irma. The building has an exterior made of coquina which made the building especially challenging to return to dry standard. SERVPRO of Greater St. Augustine was hired to overcome the challenges presented by this historic building.

Our expert restoration teams arrived on site and quickly determined the facility had accumulated years of water damage, most recently during Hurricane Matthew. The building had never been properly mitigated, and it was determined that mold was present throughout the entire facility.

Over 5,000 square feet of space was affected, and our partners at H2H quickly wrote a mold protocol for us to use in the process of mold removal. All drywall, flooring, baseboard, and other affected materials were removed from the building before our teams placed drying equipment in the facility. The mold protocol helped SERVPRO of Greater St. Augustine / St. Augustine Beach to remove all of the mold in the building. The building passed the mold post test on the first try!

Despite difficult conditions, our teams were able to overcome the odds to ensure the tenants of the building will have a facility that is safe for many years to come!

The Risks of Forgoing a Biohazard Clean Up Crew

1/31/2018 (Permalink)

Biohazard crews are extremely important for restoration work!

The Risks of Forgoing a Biohazard Cleanup Crew - SERVPRO of Greater St. Augustine / St. Augustine Beach - St. Augustine | NearSay

Biohazard cleanup crews are extensively trained to handle the decontamination process of your home or business in the aftermath of many biohazard situations. Common scenarios that warrant a professional restoration include sewage backups, chemical spills, blood pathogens and methamphetamine labs.

When your property has been exposed to biological and chemical contaminants, your health is at risk. These situations all leave harmful residues behind, including bodily fluids, such as blood, medical waste, and microorganisms that can harbor viruses and toxins. When not handled quickly, these biohazard materials can rapidly spread infection and disease.

These situations should be considered emergencies that are best left to a biohazard cleanup crew. Biohazard materials can be dangerous if handled without proper training, equipment, and protection. Emergency cleaning services know how to remove these materials effectively while containing the potential spread of sickness.

If you are dealing with a crime scene, this is another reason to leave the job to a biohazard cleanup crew. These professionals are trained to cooperate with law enforcement in the aftermath of a crime. If you attempt to handle the process yourself, you pose the risk of hindering an investigation through cross-contamination or otherwise meddling with evidence.

These professionals also ensure that your property is thoroughly sanitized, even when everything looks clean. Proper sterilization will make your home or business safe again, and biohazard cleanup crews have access to commercial-grade equipment and disinfectants that you wouldn’t.

If you have recently been involved in a biohazard scenario, call the commercial restoration experts at SERVPRO of Greater St. Augustine / St. Augustine Beach. Their biohazard cleanup crew specializes in cleanup and restoration services for both residential and commercial properties. Each employee is thoroughly trained at SERVPRO’s corporate training facility, meaning that they have the skills and knowledge to handle everything from mold remediation and emergency cleaning services to storm damage restoration and water extraction in the aftermath of a flood. Learn more about their disaster recovery team online or by giving them a call today at (904) 429-4457.

SERVPRO Press Release

1/19/2018 (Permalink)

SERVPRO of Greater St. Augustine / St. Augustine Beach is the #LOCAL choice for all restoration needs!

FOR IMMEDIATE RELEASE

SERVPRO® of Greater St. Augustine / St. Augustine Beach Extends PGA Tour Sponsorship through 2020.

 (Grassroots Newswire) —SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur David Shirazyan, owner of SERVPRO® of Greater St. Augustine / St. Augustine Beach.

SERVPRO’s first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course. “We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour.”  “This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour.

Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world’s best players compete on the world’s most beautiful golf courses.” Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. “In addition, we plan to be involved with First Responder events throughout the PGA Tour year,” said Steen. “SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operated by a local business person with ties to the community he or she serves,” says Steen. “The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment’s notice if things go wrong at their home or business.”

SERVPRO of Greater St. Augustine / St. Augustine Beach specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers. For more information on SERVPRO of Greater St. Augustine / St. Augustine Beach, please contact Brenna at 904-429-4457. About SERVPRO® Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Water Heater Safety

1/17/2018 (Permalink)

Water heater failure is costly and time consuming. Take these simple steps to protect your home!

Water heater failure causes fires and flooding all across the world. Water heater routine maintenance can help you avoid the catastrophe the occurs when a water heater fails. Nationwide insurance recently offered some tips about water heater safety that we would like to share with you.

Pulling up on the handle to make sure water flows freely out, and stops when you let go of the handle. If it does nothing or runs or drips, then the valve should be replaced.

 Strapping your water heater is a good idea, even if you live outside an earthquake zone. If your water heater were to fall over for any reason, it could sever the gas line and cause an explosion.

Flushing the hot water heater through the drain valve at least once a year to remove sediment buildup. You should have a drain line, usually to within about 6 inches of the floor, or plumbed outside. This is to prevent you from being scalded if the valve should open while you’re standing next to it.

Remove paper, accumulated dust or other combustibles from the heater enclosure.

Extinguish the pilot light before using flammable liquids or setting off aerosol bug bombs.

If the device is in the garage, raise it so the pilot light is 18 inches above the floor. This helps prevent ignition of gasoline vapors that collect near the floor.

Consider installing an automatic gas-shutoff valve which stops the flow of gas if the ground moves or if gas flow increases dramatically. The valve, which costs around $300, prevents fires when a gas line breaks due to flood, earthquake or other disaster.

You may also want to insulate the first 6 feet of the hot water pipe and the first 3 feet of the cold water pipe that extends from your hot water tank. Insulating the hot water pipe reduces heat loss and insulating the cold water pipe reduces “sweating” in the summer. You can find pipe wrap insulation for this purpose in most hardware stores.

Do not use pipe wrap or any other insulation within 6 inches of the draft hood or flue exhaust vent at the top of the natural gas water heater.

Your One Stop Shop For #Local Restoration!

1/12/2018 (Permalink)

The self-cleaning feature on this oven caused a fire in a Vilano Beach residence

SERVPRO of Greater St. Augustine / St. Augustine Beach works hard to ensure that our clients are treated with the utmost compassion after suffering a loss.

Fire, flood, and mold damage disrupt your life and often displace you from your home. SERVPRO is here to make your life easier.

Fire, flood, and mold damage requires affected materials to be removed. When our team removes baseboard, drywall, popcorn ceiling (etc), we treat the damage using proper restoration techniques to ensure that the damage will be eliminated without spreading.

Once the damage is mitigated, our construction crews go back in and replace the baseboards, drywall, popcorn ceiling, etc. When we start a project, we make sure to return your home back to its original state before we depart. Our teams offer full build back services for buildings that require partial demolition.

SERVPRO of Greater St. Augustine / St. Augustine Beach has done emergency service work for cars, buses, RV's, boats, small homes, mansions, hotels, warehouses and many more. Our wide array of services makes us the obvious choice for all your #local restoration needs!

We’re locally owner and operated in St. Augustine, and we love to help our community. Our insurance estimates are always FREE, and our teams are standing by 24/7 to assist in your time of need.

Emergency Service Work Within 1 Hour of Loss

1/11/2018 (Permalink)

This damaged ceiling filled the house with water. We were able to assist before the insurance company arrived, saving the insured thousands!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Top 5 Mold Remediation Tips

1/3/2018 (Permalink)

Our mold defending Mini Cooper out and about in the Ancient City!

Mold isn’t something to take lightly. If you and your family are exposed to this fungus, it can result in many different health effects, including coughing, eye irritation, and skin irritation. That’s why it’s important to prevent it and take immediate action when you do encounter mold. The professionals at SERVPRO of Greater St. Augustine / St. Augustine Beach offer the following mold remediation tips.

The Top 5 Mold Remediation Tips

1. Educate Yourself

The first step to keeping mold away is learning more about moisture. After all, mold growth results from a water or moisture problem. Once you find out how moisture gets into a home, identify the moisture sources in your house and use it to discover mold. 

2. Determine the Severity

It’s important to figure out just how bad the mold situation in your home is. Once you know the extent of the mold contamination in your house, it will be easier to establish the appropriate remediation plan. 

3. Record the Mold Issue

To help mold cleaning experts develop the proper remediation strategy, take photos and video recordings of the mold and describe its presence in writing. The professionals will use the documentation to determine who will oversee the remediation, if testing needs to be done, and if residents have to stay somewhere else during the cleanup.

4. Remove Mold

Remediation involves several steps, including correcting the moisture problem, blocking off the contaminated area, getting rid of mold-infected materials, cleaning surfaces, and performing a visibility test. This can be quite complex and dangerous, so it’s best to hire a professional cleanup and restoration company.

5. Assess the Remediation Plan

The last thing you must do is determine if the remediation was successful. Recheck every area of your house for mold and water damage, including behind the walls. If you don’t see visible signs of mold or notice any strange smells, there’s a good chance the remediation plan achieved its goal.

If you need to schedule mold remediation, contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457. They specialize in both residential and commercial remediation services. 

Indoor Air Quality

1/2/2018 (Permalink)

This is what the coils look like on an A/C unit that has not been properly maintained. You don't want to breathe that in!

Did you know that maintaining proper air flow throughout your home or business can help keep mold from growing? 

Having your A/C unit serviced twice a year helps keep air circulating properly throughout the building. Increased quality with indoor airflow will help cut down on microbial particles in the air, which will help fight against allergies, asthma, COPD, and many other health conditions.

Additionally, Routine maintenance will save you time and money, both in the short term and long term.

Short term, your A/C unit will function more efficiently which will save you money on your monthly utilities. Changing your filters monthly significantly cuts down the amount of work required to service your A/C unit.

Long term, having your A/C unit serviced regularly will increase the life expectancy of the unit. Trust us when we say it is much cheaper to maintain the unit over time than it is to replace it!

SERVPRO of Greater St. Augustine / St. Augustine Beach always uses licensed and insured Air conditioning professionals when we subcontract A/C maintenance and duct cleaning. Don't take shortcuts with your maintenance!

Space Heater Safety Reminder

1/2/2018 (Permalink)

The #Local apartment fire was caused due to a space heater over heating from improper refueling.

A #local St. Augustine apartment fell victim to a fire started by a kerosene powered space heater. While this is an isolated incident, we wanted to take a moment to give you some safety tips regarding space heaters. 

Space heaters that require fuel should be handled and used with extreme caution. While fuel powered space heaters are more efficient at heating a large space, there are certain things you must do to protect yourself from a potential fire. 

Never (ever) leave space heaters running without supervision. It's understandable that you don't want to come home to a cold house, but leaving a space heater running with no one around is extremely dangerous.Space heaters may overheat which could ignite the fuel and cause a fire.

Here are some helpful tips to keep your home safe:

1: Always make sure the space heater is turned off before refueling

2: Remove the space heater from the residence before refueling. Never refuel inside the house!

3: Allow the space heater adequate time to cool down. Refueling a space heater while it is still hot can cause an explosion. If you spill gas onto one of the hot parts of the space heater, it could easily ignite.

4: Make sure to check if the space heater you are using is approved for indoor use. Most fuel powered space heaters are designed for outdoor use only!

5: Always be sure to double check that your home fire extinguishers are charged and that the expiration date has not passed.

6: Do not place space heaters on carpets or other flammable fabrics. Make sure the space heater is not in a confined space where it may overheat

7: Electric space heaters should never be plugged in if the room is damp. Humid air can caused the space heater to short, leading to an electrical fire.

8: Always make sure that electric space heaters are plugged into an outlet. Extension cords increase the risk of shorting.

9: Before purchasing any space heater, make sure that the space heater has passed safety tests in the United States. The easiest way to tell is to check for an Underwriters Laboratory Label (UL).

Be safe, St. Augustine friends! 

Crawlspace Concerns? Yes, We do that!

12/29/2017 (Permalink)

This home has no vapor barrier, exposed insulation, and multiple other threats to the home!

Homes that are elevated usually feature a small crawlspace under the home. In most cases, these crawlspaces are heavily neglected for a number a reasons. Most people don't have the desire to crawl in the dark, wet, and cramped spaces underneath their home to provide routine maintenance. That's where your #LOCAL SERVPRO of Greater St. Augustine / St. Augustine Beach comes in!

Here are a few things that we want you to know about your crawlspace:

Your crawlspace should always feature a vapor barrier. A properly installed vapor barrier can help eliminate moisture build up, which will help defend against mold.

Ductwork, plumbing pipes, and electric wiring run underneath your house in the crawlspace. In order for your home to operate efficiently, ductwork should be protected by insulation, electrical wires should be covered with protective plastic, and pipes should be insulated to avoid the drastic temperature changes that occur in the crawlspace. Pesky critters also lurk in crawl spaces, and having your pipes, wires, and ductwork covered will help eliminate damage.

Pro Tip: Installing a Sub Pump in your crawl space will help to eliminate standing water. Standing water is the number one threat to the integrity of your home.

If you have questions about your crawlspace, call us today for a free evaluation!

Mold in the Cold

12/29/2017 (Permalink)

Mold took over this utility room in the winter due to the warm and humid conditions

There is a common misconception that mold only grows in the warmer months. The truth is that mold doesn't discriminate based on the climate. Mold has the potential to grow year round, and SERVPRO of Greater St. Augustine / St. Augustine Beach is here to help you avoid mold this winter.

Here are some ways that winter mold invades your home or business:

  • Cranking up the heat in your home traps the warm air inside with no ventilation. Condensation builds up moisture and affects the relative humidity level. If the weather permits, consider cracking a window for a small amount of time to allow stale air to escape. 
  • Remove your shoes before entering your home. Dead plants and leaves are a source of heat on the ground and have the potential to release mold spores. Wet shoes in the winter will also release moisture into your carpets. Moisture entering a warm building with poor air flow can cause mold to grow.
  • Make sure the windows and doors in your home are properly sealed to avoid moisture entering your home.

If you have concerns about mold growth in your home, please contact us at 904-429-4457 for a free inspection.

SERVPRO's Fleet Can Handle Anything!

12/21/2017 (Permalink)

Before and after shots of our newest vehicle, the NV200

Did you know that our #local SERVPRO Franchise now has 10 emergency service vehicles! We have a vehicle for every situation, and we are truly faster to any size disaster!

Our newest vehicle is a SERVPRO green NV200, capable of hauling up to 10 dehumidifiers and 15 air movers, plus 2 members of our emergency response team!

We also have 5 full size pick up trucks used for insurance estimates, general transportation, debris hauling, and equipment transportation.

Our largest vehicle is a 16 foot box truck that is used on our large commercial jobs for our #local clients.

Our Promaster van features a built in truck mount for immediate on-site emergency water extraction. The truck mount also handles our residential cleaning projects.

Our other trucks and vans are used by our construction department, operating under our fully licensed general contractor. These vehicles all have the capability to haul our 14 foot trailer that is loaded with tools to tackle any size construction project.

It is our privilege to serve our #local community, and we wish you all a very happy holiday season!

End of the Year Franchise Update

12/20/2017 (Permalink)

Hurricane Irma was so large that it covered the entire state of Florida!

2017 has been an amazing year for SERVPRO of Greater St. Augustine / St. Augustine Beach, but it did not come without its difficult times. St. Augustine was devastated by a hurricane for the second time in two years.

Our staff works 12+ hour days for a month straight, doing everything we can to help our local community get back to their normal lives. The whole city was pushed to its limits, and once again we all rallied together to get through tough times.

Our community came together in December to celebrate the end of the year, and thanks to many of our amazing friends in St. Augustine, we were able to raise $1,500 to donate to the St. Johns Housing Partnership. 

Our Franchise now features a fleet of 10 vehicles, all capable of responding to any size disaster! 

Next year we will continue to grow, but we could not do it without the love and support of loyal customers. Thank you all for the support throughout 2017, and we look forward to many more years of service to our awesome #local community!

Replacing Your Floors? Consider the following:

12/18/2017 (Permalink)

Photos of a home after the floors were removed due to hurricane flooding. The owner replaced the floors with tile to avoid this in the future!

St. Augustine residents have now been forced to overcome the troubling outcome of two hurricanes in the past year. Many of our clients from Hurricane Matthew became repeat customers after Hurricane Irma.

Residents who have homes in low lying areas and are prone to flooding are left with little options to protect their residence from flooding in the event of another hurricane. Raising the house to be higher above sea level is expensive and time consuming.

When a home floods from a hurricane, the water is considered to be grossly contaminated. Anything porous that the water touches is considered compromised and should be removed. This includes laminate flooring, carpet, carpet pad, etc.

One step that homeowners are taking in the second rebuilding process is to add tile floors throughout the entire house. Tile is not a porous material, and does not have to be removed after a floor. While the installation of tile is more pricey, it offers one less thing to worry about after a hurricane.

Since tile is bonded directly to the concrete, water does not penetrate its surface. This allows SERVPRO of Greater St. Augustine / St. Augustine Beach to finish the process of restoring your home in less time!

For other small hurricane recovery tips, please visit our YouTube channel https://www.youtube.com/channel/UC0g3h9XIqMnWVp_HKsA5G1w

SERVPRO Charity Fundraiser

12/13/2017 (Permalink)

Thank you to all of our sponsors!

Our annual charity fundraiser this year was a huge success, thanks to all of the amazing #local businesses who contributed with donations. Our SERVPRO franchise was able to donate $1,500 to the St. Johns Housing Partnership to help displaced families in St. Augustine.

Our goal as restoration professionals is to assist our community in their time of need. St. Johns Housing Partnership shares this goal, and we thank Bill Lazar and his staff for all their contributions to our community!

This event would not have been possible without the generosity of the following businesses:

  • Re/Max 100 Realty
  • FBT Mortgage
  • Pure Energy Electric
  • 123 Burger House
  • Carmelos Pizza
  • The Tringali Barn
  • Madi Rum
  • Prohibition Kitchen
  • Chianti Room
  • St. Augustine Beaches News Journal
  • Timeshare Title
  • Full Circle Moving
  • Wellness with Anne Andrews
  • Flavors Eatery
  • Scarlett O'Hara's
  • Hoptinger
  • Ripleys Believe it or Not
  • Carrera Wine Cellar
  • Guy Harvey Outpost Resort
  • Partel & Sons Construction

Choosing a professional restoration team is ALWAYS important!

12/4/2017 (Permalink)

Our teams work 24/7 to restore your home or business after a disaster! Choose a professional!

Disasters happen every single day. They can strike without warning to anybody, anywhere, and at any time. The initial devastation of a flood, fire, or storm can be overwhelming. But there are lingering effects, too, such as water damage, mold, or soot contamination. That’s why emergency cleaning services are so essential after a disaster.

SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida has been helping families recover from disasters since 1967. They’ve witnessed first-hand the havoc that fires, floods, and other disasters can wreck on residences and businesses. But they also have the expertise to mitigate the damage and restore your home.

Floods and water damage can leave your place a mess; however, tidying things up is only part of the problem. To avoid mold damage—caused by excessive moisture exposure—it is essential to have your place cleaned by a team of professionals. 

Mold contamination is certain following water damage, though it can go undetected for years. It poses significant health risks to your family, as well as a long-term hazard to your property and its value. A professional emergency cleaning service has the expertise and equipment to mitigate mold damage.

Likewise, recovering from a fire poses numerous challenges as well. Smoke contamination can make a residence uninhabitable. Scrubbing walls and removing soot and ash is a job best handled by highly trained teams with the latest emergency cleaning service equipment.

Surviving a disaster is physically and emotionally draining. The post-disaster cleanup phase can be incredibly demanding too. It’s a job best left to the professionals who have the experience, know-how, and tools to get it done right. To learn more about emergency cleaning services, please call SERVPRO of Greater St. Augustine / St. Augustine Beach. You can reach us 24/7 at (904) 429-4457 or visit us online.

Thanksgiving Fire Safety Tips!

11/21/2017 (Permalink)

Kitchen fire in St. Augustine, FL. Don't cook unattended and always remember to call SERVPRO when disaster strikes!

Thanksgiving is a time to relax and celebrate with family, but we wanted to take a moment to remind everyone to exercise caution while preparing Thanksgiving dinner. Statistically, fire departments respond to more residential fire calls on Thanksgiving day than any other day of the year.

Every year, 2,100 residential structures catch fire on Thanksgiving, resulting in 10 deaths, 50 serious injuries, and $28 million dollars in damage. Here are some simple steps that you can take to avoid disaster on your day of relaxation and celebration:

  • Don’t leave food unattended while cooking
  • Check all smoke detectors before beginning Thanksgiving dinner preparation
  • Keep children and pets away from the kitchen
  • Keep the kitchen floors unobstructed to avoid tripping
  • Don’t use any electrical appliances that have damaged or severed cords (use this as an opportunity to treat yourself to some new kitchen toys!)
  • Avoid using deep fryers (even in the back yard, the NFPA discourages ALL use of fryers)

As always, our crews are on call 24/7 365 days of the year, should disaster strike. Please take note of the steps above to protect your home and your family! Relax, kick back, enjoy some football, and give thanks!

On this Thanksgiving, we feel especially thankful for all of YOU, our loyal clients! Thank you for helping to make SERVPRO of Greater St. Augustine / St. Augustine Beach your local choice for all of St. Augustine’s restoration needs!

Nights of Lights in Downtown St. Augustine

11/16/2017 (Permalink)

#local #nightsoflights #top10

This Saturday (11/19) will be the annual celebration for the Nights of Lights in downtown historic St. Augustine. Voted one of the worlds top 10 holiday lighting displays, you won't want to miss the celebration taking place in the plaza on King Street.

The party begins at 4:30pm and will feature live music, food, and fun, ultimately ending the night with over 1 millions holiday lights illuminating the streets in downtown.

The following tours offer one of the best way to see the city from a unique perspective, and will be available for booking until January, 2018

Happy Veterans Day!

11/9/2017 (Permalink)

Support your veterans!

November 11th 1919 marked the end of World War I. Originally know as Armistice Day, Veterans Day was established as a national holiday in 1938. Every year on November 11th we proudly pay tribute to the brave men and women who have served our country!

We proudly employ multiple veterans here at SERVPRO of Greater St. Augustine / St. Augustine Beach.

From the bottom of our hearts, thank you to all of our service men and women, and to their families, for the sacrifices you have all made for our country. Our community is thankful for all you do.

Take some time this Saturday to thank a Veteran and please consider making a donation to the Fisher House Foundation

https://www.fisherhouse.org/

SERVPRO Sponsors Firefighters for Families

11/8/2017 (Permalink)

When: November 18th Where: Back 40 Café A1A Time: 1:00-4:00pm Charity: Firefighters for Families

SERVPRO of Greater St. Augustine loves its #local community in the nation’s oldest city! We are dedicated to supporting any local business, and we strive to give back to community whenever possible. St. Augustine is supported by many public servants who work hard to keep our city safe, and we want to help celebrate and recognize those men and women.

On November 18th, Firefighters for Families will be hosting a firefighter appreciation event at The Back 40 on A1A in St. Augustine Beach from 1:00-4:00pm. This awesome event will feature free Tacos for firefighters, $1 beers for all, live music, and a bounce house for the kids! Come out to show your appreciation to our awesome local firefighters and their families.

If your business would like to sign up to be a sponsor, or make a donation to Firefighters for Families, Please Contact Cam Robinson (Realtor at Keller Williams) at 904-679-9979. We look forward to seeing you all at this awesome event!

October is Fire Safety Month!

10/25/2017 (Permalink)

Fire in Mandarin, FL. The damage for this house was able to be remediated by our expert teams!

October is National Fire Safety Month in the United States, and our local team here at SERVPRO of Greater St. Augustine / St. Augustine Beach wanted to offer you a few safety tips. Most fire safety may seem like common sense, but there a lot of things that cause fires that we rarely think about.

1: Since 1974 the National Electrical code has required 15 changes in code. If your homes electrical has not been inspected in recent years, you should strongly consider contacting an electrician!

2: 50% of electrical fires are caused by faulty ACFI Breakers and Outlets. Consult an electrician for more safety information regarding electrical fires.

3: Extension cords cause 3,300 fires annually in the United States. Never use extension cords with severing or tearing. If you use extension cords throughout your home, consider having additional outlets installed. Outlet installation is cheaper than fire remediation!

4: Faulty smoke detectors in homes are the leading cause of residential fire deaths. Smoke alarms should be replaced every 10 years, batteries should be checked monthly and replaced every year.

In addition to these lesser known fire prevention methods, be sure to always let common sense prevail. Never cook unattended, don't run self-cleaning ovens over night, keep a fire extinguisher readily accessible, and remain calm in the event a fire does start.

Stay safe, St. Augustine!

#Staugustinestrong

Mold Damage in the Nation's Oldest City

10/13/2017 (Permalink)

When mold is not properly treated, it will spread throughout your home or business!

Our local franchise here in St. Augustine has been working around the clock to help the residents in the nation’s oldest city in the aftermath of Hurricane Irma. Initially, the majority of our concerns focused on remediating flood damage to homes and businesses in St. Johns County. Our focus has now shifted, and we are starting to see mold growth in buildings that were not properly remediated.

A lot of people believe that mold can be killed by applying bleach to the visible areas that are affected. We wanted to offer a few facts about mold that may not be common knowledge.

  • Mold spores can’t be eliminated by treating with bleach!
  • Bleach is 90% water, which hydrates mold spores, contributing to growth.
  • Clorox Bleach Company, The Environmental protection Agency, and OSHA have all released statements saying that bleach does NOT kill mold.
  • 30 days after bleach is exposed to oxygen (open bottles of bleach), the chemical loses up to 50% of its ability to disinfect
  • Bleach is corrosive when combined with other cleaning products. This can seriously damage your property!
  • Mold claims through insurance are capped at $11,000 (with a $1,000 deductible). This means you need to act fast if you see mold, as damage spreads quickly and can exceed $11,000!
  • Mold requires negative air pressure to kill the spores. Building containments to restrict airflow is the most reliable way to eliminate growth.

Mold remediation is a science, and should be left to your local SERVPRO professionals. We are licensed to remediate mold, and we work closely with the inspectors you hire to assure our work is thoroughly completed. We are the only SERVPRO located in the nation’s oldest city, and we are here to help 24/7. No job is too big or too small!

St. Augustine After Hurricane Irma

9/22/2017 (Permalink)

Our SERVPRO bus hanging out at The Players Championship Golf Tournament In Ponte Vedra, FL.

Over the last two weeks, St. Augustine residents have been living in a mild state of déjà vu. Just a mere ten months after Hurricane Matthew devastated Florida’s First Coast, Irma followed in its wake, leaving another trail of destruction.

Our teams here at SERVPRO were standing by ready to assist, and as soon as the roads cleared our teams dispatched to help our city recover. In less than two weeks, we have helped to remediate countless businesses and residences. While we’re exhausted, we won’t rest until our city has recovered from this tragedy.

Calling SERVPRO Greater St. Augustine guarantees you three things:

  • All work is performed by licensed, insured, and highly trained technicians.
  • SERVPRO Greater St. Augustine guarantees all of our work 100%
  • We work for you! Our skilled staff will assist you every step of the way

Our list of people needing help is still growing, and our production teams have been working around the clock to assist as many people as possible. Our corporate storm teams have now entered the area and are standing by to assist our local franchise. If you are in need of remediation for your home or business, please call 904-429-4457. Our local franchise can help put you in touch with a storm team if we are unable to assist you

Is Flood Water Dangerous? YES!

9/22/2017 (Permalink)

All items featured in the photo would need to be removed in the event of Category 3 water intrusion

If your home or business was the victim of flooding from Hurricane Irma, remediation should be considered immediately. Water is classified into 3 distinct categories. Category 1 water is considered sanitary water, coming from the sink, toilet tank, water fountain etc.

Category 2 water (previously referred to as “Grey Water”) comes from dishwashers, washing machines, and small toilet overflows that don’t contain feces. Any water that passes through multiple materials (Ex: water overflowing from the washing machine, into the carpet, and into the carpet pad) is considered category 2 water and is harmful if ingested.

Category 3 water is the most serious form of water intrusion, as it is considered grossly contaminated. Previously known as “Black water,” category 3 flooding is most often caused by natural disasters such as hurricanes. The water that enters a building from a hurricane potentially contains sewer backup, contaminates from rivers, ponds and streams, and other stagnant liquids containing bacterial growth.

Proper remediation requires removal of all contents that the category 3 water has the ability to infect. Cabinets, laminate flooring, drywall, baseboards and other porous materials should be removed within 72 hours to prevent further contamination. Failure to remove items affected by category 3 water poses threats of serious illness and will compromise the integrity of all items in the immediate area.

If your home or business flooded during Hurricane Irma, please contact SERVPRO of Greater St. Augustine / St. Augustine Beach immediately for a free consultation and estimate. Our office staff is standing by at 904-429-4457 to assist you in your time of need.

Why You Should Clean Up Water Damage From Your Carpet Fast.

9/3/2017 (Permalink)

SERVPRO's crew is getting a quick refresher on carpet restoration and extraction to ensure quality.

Summer means rain in Florida, and St. Augustine residents know hurricane season lasts until November. Downpours can cause water damage to the carpeting in your home or business, and it’s important to act immediately after flooding occurs to salvage its appearance and condition.

Here are three reasons to tackle carpet cleaning right away when your home has sustained water damage:

  • Avoid Long-Term Structural Damage: Water can be a threat to your carpet’s structural integrity, and excessive exposure to moisture is damaging. It’s important to act quickly to minimize the amount of time water has to soak into the rug, increasing your chances of salvaging it.
  • Prevent Mold & Mildew: When flooding occurs, carpet padding acts like a sponge to absorb water. When this moisture sits for too long, mold and mildew can develop in this padding and the rug above it. Not only are these spores harmful to the appearance and condition of your flooring, but they also impact your health. Preventing these growths from occurring is the best way to maintain air quality and reduce allergens.
  • Skip Drywall Replacement: It’s not just your carpet that’s affected by water damage. Moisture that isn’t removed from the floor can run up the walls and soak into the sheet rock. Drywall is porous, and mold cannot be properly cleaned once it forms. The only solution is to cut away the drywall at least 30 cm. above where it got wet. This is a pricey repair, but it can be avoided if water damage is removed quickly from rugs and flooring.

If your carpets are looking worse for wear after a flood, call the pros at SERVPRO of Greater St. Augustine / St. Augustine Beach. As the premier water damage restorer in the area, this company specializes in storm damage restoration and water extraction. Learn more about the carpet cleaning services available for residential and commercial clients online or by calling (904) 429-4457.

SERVPRO Partners With the Red Cross

8/31/2017 (Permalink)

Please donate to help those in need. Texas has been devastated by Hurricane Harvey and they need your help!

Each year, the Red Cross responds to nearly 70,000 disasters — the majority of which are home fires. Whether a disaster impacts a single family or a hundred, the Red Cross is there when people need our help the most. The Red Cross doesn’t just help families recover from disaster; they also prepare communities before home fires strike. Believe it or not, home fires kill more Americans than all other disasters combined. The Red Cross is working to prevent these needless losses through the Home Fire Preparedness Campaign.

 

Join SERVPRO Industries in support of the American Red Cross by making a gift to support Home Fire Relief. Your gift to Home Fire Relief will support communities like ours nationwide by providing families and communities with the lifesaving tools and information they need to prevent and prepare for home fires, as well as offer critical recovery services to those impacted by home fires. Together, we can better prepare our community for home fires and support families who experience them. Thank you in advance for your support.

https://www.redcross.org/donate/cm/SERVPROindustries-pub

Avoiding Washing Machine Floods 101!

8/28/2017 (Permalink)

#Local #Alwaysopen #Restorationlife #Flood #Fire #Mold #Cleaning

Our highly trained production teams here at SERVPRO of Greater St. Augustine / St. Augustine Beach have been responding to multiple floods that have been cause by washing machines.

Educating our customers is our biggest goal, and we hope to help all of you avoid these expensive and time consuming flood losses. Here are a few simple steps you can take to ensure that your washing machine is secure:

1. Always check your water line connections. Water lines should be air tight, and connections should be checked frequently.

2. Make sure the drain for your washing machine is draining efficiently. Clogged drains are a leading cause for washing machine floods.

3. Do not overload your washer! While doing a large load of laundry is more convenient than doing multiple loads, overloading your washer causes the machine to vibrate and move which can knock loose connections and cause water to overflow.

4. Know where your main water shutoff valve is located! In the event your washing machine does overflow, shutting off the main water supply could save you a lot of time and money.

5. Do not run your washing machine if you are not awake, or not at home. This seems like overkill, but if your washing machine floods, you want to be there to minimize the damage. Standing water that floods into your home can compromise the integrity of your property.

The average water loss costs between $3,000-$8,000 and takes 2-4 weeks to remediate and rebuild. Use these simple steps to help protect your investment.

As always, our advice and opinions are always free, so if you have questions about protecting your home or business, call us at 904-429-4457. We are open 24 hours a day, 7 days a week, 365 days a year. No job is too big or too small for your #local SERVPRO!

Beware of Self-Cleaning Ovens!

8/24/2017 (Permalink)

This oven caught on fire during the self-cleaning process.

Self-Cleaning ovens are extremely convenient, but sometimes they can also be extremely dangerous. Our fire production team was dispatched to a house in Vilano Beach to deal with a house fire that was started by a self-cleaning oven. Our response time was only 34 minutes from phone call to arrival!

When we arrived to the house we were shocked to discover that the oven that started the fire was barely dirty! Most oven fires are started by grease or food particles that catch fire during the self-cleaning process. The oven we inspected should not have been an issue, which proves that all ovens in self-cleaning mode should be closely monitored.

We understand it is common practice to start the self-cleaning mode, but beware of doing this if you are not able to actively monitor the oven for safety. Don't use the self cleaning feature before you go to sleep at night, and do not leave the home unattended while the oven is in self-cleaning mode.

Most importantly, if your home or business suffers a fire loss, call SERVPRO of Greater St. Augustine!

SERVPRO St. Augustine Beach Monthly Update

8/21/2017 (Permalink)

24/7, 365, no job is too big or too small. We are here for all of your restoration needs in St. Augustine!

Our team has been working hard all month to service the Greater St. Augustine and St. Augustine Beach areas. As a franchise that recently celebrated our two year anniversary, we are some times thought of as "the new guys." However, our franchise is backed by the largest restoration company in the world, and we employ the most highly trained restoration experts in the industry.

Our team leaders recently attended our Corporate area meeting with all of the other SERVPRO Franchises in the state of Florida. With SERVPRO providing constant training to our franchise, we continue to grow every day to service the nations oldest city.

We operate 8 emergency service vehicles that are available 24 hours a day, 365 days a year. Our response times are the fastest in St. Augustine because we are the only LOCAL SERVPRO that's located in St. Augustine. We operate under a General Contractor so we are capable of handling any size disaster.

We believe in our community, and we strive to support local business. As a show of our dedication, we offer free estimates for fire, water, and mold damage, as well as free emergency ready programs for all businesses in St. Johns County.

Thank you all for helping to make us successful in our first two years. We look forward to continually serving the nations oldest city for many years to come!

3 reasons to leave Mold Restoration and Remediation to professions at SERVPRO

8/16/2017 (Permalink)

Two of our Air-Scrubbing/Filtrating machines outside of our shop ready to be delivered to a new mold job! SERVPRO is the leader in mold removal!

St. Augustine’s heat and humidity create the perfect environment for mold to take hold and grow. Mold, especially black mold, can be a major health risk to you and your family. While mold remediation is simple if the area is small, it’s not always detectable until it has spread into a large area of your home. By then, it’s a biohazard, which is why you need to call a professional.

Why You Need to Leave Mold Remediation to the Professionals

1. Kills Mold at the Source

Many homeowners think that they can eliminate mold by washing the area with bleach. While you may wash all the visible mold off, bleach is ineffective at killing the spores. These spores will remain dormant until they sense even the slightest bit of moisture—and then will bloom once again.

A professional has the right equipment to effectively remove mold from all surfaces. They can track mold to the source, eliminating visible blooms and all spores. They can even apply protectants that can prevent mold from developing in troublesome areas again.

2. Repairs Damage

A professional can assess whether cleaning or replacing materials will be more effective. If things like carpets, floorboards, and air ducts can be cleaned, they will do so. But, if the mold has permeated large areas of your home, such as large portions of drywall, ceilings, or wall studs, a professional can actually replace those affected portions for you.

3. Works Safely

Certain types of mold are toxic. Black mold emits mycotoxins, which can cause serious health problems. Depending on the severity of the damage, mold remediation is a type of biohazard cleanup, requiring special attire, protocols, and disposal measures. Only a professional has the training to treat mold safely.

Homeowners in Florida rely on SERVPRO of Greater St. Augustine / St. Augustine Beach for their water damage cleanup and mold remediation. They have the training and experience to identify and eliminate your mold problem at the source, making sure it never comes back. Call them at (904) 429-4457 to schedule your appointment. You can also visit them online for more information.

Charcoal Filters (Mandarin House Fire)

8/8/2017 (Permalink)

This fire occurred in Mandarin, as the result of fireworks during a celebration. Luckily these Mandarin Residents left their home in the right hands!

Did you know that charcoal is naturally absorbent? Many air filtration systems actually function more efficiently when a charcoal filter is used. For example, SERVPRO of Greater St. Augustine uses charcoal filtration in our air scrubbers after a fire loss occurs.

Air scrubbers pull air through charcoal filters, capturing odors onto a filter and recirculating the filtered air back into the indoor environment.

After a fire loss, paint and varnish release a very strong smell that can be dangerous for humans and animals to ingest. Air scrubbers help to neutralize to odor and replace it with an acidic smell.

For clients that may have a sensitive disposition towards cleaning products or other chemicals, charcoal filtration work to remove vapors from the air.

If you or someone you know suffer a fire loss, let the experts at SERVPRO of Greater St. Augustine help remediate and restore your home. We'll make it look "Like it never even happened."

Water Damage Tips: 4 Steps to Take While You’re Waiting for Help to Arrive

8/7/2017 (Permalink)

Water Damaged ceilings in this Ponte Vedra home. Call SERVPRO, we now servicing the entire St Johns County! 904-449-4457!

Severe storms often leave homeowners trying to salvage what they can from water damage. If you experience a situation such as this, it’s crucial to call a restoration company you can rely on to repair the damages and return your home back to a clean, safe, and healthy state. However, while you’re waiting for professional help to arrive, there are a few important steps you should take to protect your property and begin the cleanup process.

SERVPRO of Greater St. Augustine / St. Augustine Beach is the first place Florida residents turn to when disaster strikes. They offer a variety of restoration and cleaning services that allow clients to get back to normal life as quickly as possible. Below, they go over what to do when your home has flooded after a storm: 

Assess the Damage

When it’s safe to do so, you will want to inspect your property to see how extensive the damage is. Look for things like missing shingles and holes in the roof, leaks in the ceiling, broken doors and windows, and damage to the siding. This will give you a good idea of whether or not your home is safe to stay in and what repairs will be needed.

Take Safety Precautions

Before doing anything else, make sure you’ve taken the proper precautions to keep yourself safe from harm. If you can get to your electrical panel without having to wade through water, turn off the power to avoid electrocution. You should also wear protective clothing, such as boots and gloves, when walking around inside.

Take Photos

Document all the damage to your home and personal belongings with photos. Go room by room and be thorough; this will serve as critical evidence in your insurance claim. The more documentation you can show, the easier it will be to go through the claims process and get all the compensation you need.  

Prevent Further Damages

It’s important that you do whatever’s possible to prevent further water damage. If there is still standing water, pump out what you can and mop up the excess. Your restoration company will be able to implement additional water extraction techniques when they get there. Then, remove any items that haven’t been affected by the water, and get everything off carpeted surfaces. It’s also a good idea to board up broken windows and place a tarp over the roof.

These steps are essential in making sure your home is able to fully recover from water damage. If you need assistance getting your property back to pre-storm condition, contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457. You can also visit them online for more information. 

What is a mold protocol?

7/25/2017 (Permalink)

After tearing out an old shower, we discovered this mold lurking behind the tile. What's behind your walls? Let us help you protect your home!

Are you concerned about mold growth in your home or business? Do you have questions about the best way to identify mold? Well look no further! SERVPRO of Greater St. Augustine / St. Augustine Beach can help you through the process.

Step 1: SERVPRO of Greater St. Augustine will do a brief walk through of the property to inspect for possible mold growth. We do this as a courtesy for all of our customers to help you understand what will need to be done to remove any mold

Step 2: If we have a suspicion that mold is present, we will call one of our trusted vendors to do a complete inspection. The vendors we use are licensed to identify types of mold and the amount of mold that is present. Our trusted vendor will put together a full protocol.

Step 3: After receiving the protocol, our team of highly trained experts will begin the process of removing the mold. We will use our years of industry experience and our state of the art equipment to remove all mold that is noted on the protocol.

Step 4: Our trusted vendor partner will do an additional inspection after we finish our work. The experts we partner with will give us the final assurance that all mold is removed. If their test still detects mold, we go back and remove any remaining mold spores that are contaminating the air sample.

Step 5: Our licensed and insured construction crew will fix any parts of the property that were damaged during the mold removal process. Often times protocols require us to remove drywall, flooring, etc, but after our construction crew finishes it will look "Like it never even happened."

If you have any questions about mold removal, mold remediation, or mold detection, please contact the experts at SERVPRO Greater St. Augustine at 904-429-4457. Our opinions, advice, and estimates are ALWAYS free, and we are here to help!

Visit our SERVPRO of Greater St. Augustine/ St. Augustine Beach for more information!

How to Prevent Water Damage from Storms or Leaks

7/25/2017 (Permalink)

Our trucks on a busy morning in front of the SERVPRO's St Augustine shop. 904-429-4457

If you live in an area with extreme weather, then water extraction is an inevitable necessity. But, with preventative measures, you can help avoid water damage in your home and prevent costly repairs. The team at SERVPRO of Greater St. Augustine / St. Augustine Beach is discussing some of the top ways to prepare for storm season this year.

The Top 3 Ways to Prevent Water Damage

1. Properly Storing Valuables

Since you can’t always avoid storms or leaks, the best way to prevent water from destroying your belongings is with proper storage. Go through your home, garage, and attic and put all your valuables on higher shelves in the rooms. You can also purchase plastic storage bins and stack them on top of one another. In the event of storms or significant leaks, most items will be protected from standing water damage when properly stored.

2. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches. Store seasonal items in plastic bins with secure lids, and donate unused belongings to prevent clutter. If a room requires professional water extraction, clutter will only make the problem worse.

3. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

For professional water extraction in Florida, reach out to the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach. Whether you need emergency cleaning services or water damage restoration, their team is equipped to handle a wide scope of projects for commercial and residential properties. Visit them online for more information or contact them at (904) 429-4457.

Water Damage Tips: 4 Steps to Take While You’re Waiting for Help to Arrive

7/23/2017 (Permalink)

SERVPRO corporate semi-trucks ready for immediate dispatch. 904-429-4457 here to help!

Severe storms often leave homeowners trying to salvage what they can from water damage. If you experience a situation such as this, it’s crucial to call a restoration company you can rely on to repair the damages and return your home back to a clean, safe, and healthy state. However, while you’re waiting for professional help to arrive, there are a few important steps you should take to protect your property and begin the cleanup process.

SERVPRO of Greater St. Augustine / St. Augustine Beach is the first place Florida residents turn to when disaster strikes. They offer a variety of restoration and cleaning services that allow clients to get back to normal life as quickly as possible. Below, they go over what to do when your home has flooded after a storm: 

Assess the Damage

When it’s safe to do so, you will want to inspect your property to see how extensive the damage is. Look for things like missing shingles and holes in the roof, leaks in the ceiling, broken doors and windows, and damage to the siding. This will give you a good idea of whether or not your home is safe to stay in and what repairs will be needed.

Take Safety Precautions

Before doing anything else, make sure you’ve taken the proper precautions to keep yourself safe from harm. If you can get to your electrical panel without having to wade through water, turn off the power to avoid electrocution. You should also wear protective clothing, such as boots and gloves, when walking around inside.

Take Photos

Document all the damage to your home and personal belongings with photos. Go room by room and be thorough; this will serve as critical evidence in your insurance claim. The more documentation you can show, the easier it will be to go through the claims process and get all the compensation you need.  

Prevent Further Damages

It’s important that you do whatever’s possible to prevent further water damage. If there is still standing water, pump out what you can and mop up the excess. Your restoration company will be able to implement additional water extraction techniques when they get there. Then, remove any items that haven’t been affected by the water, and get everything off carpeted surfaces. It’s also a good idea to board up broken windows and place a tarp over the roof.

These steps are essential in making sure your home is able to fully recover from water damage. If you need assistance getting your property back to pre-storm condition, contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457. You can also visit them online for more information.

What To Do If Flooding Occurs On Laminate Flooring

7/20/2017 (Permalink)

This is a picture of laminate flooring that was affected by flooding but was never removed. Its discoloration and warping will gradually grow worse.

Part of our responsibilities here at SERVPRO of Greater St. Augustine are to educate the public about the proper steps to take after a fire or flood. Recently we had a customer call us and ask what they should do to restore their laminate floors after a flood occurred in their home.  While restoration of materials is our number one goal, laminate flooring unfortunately can’t be restored after a flood. We always prefer to restore rather than replace, but laminate flooring holds moisture that permanently compromises the material. Once laminate flooring gets wet it begins to warp, and unlike solid wood (“real” not compressed wood) flooring the warping on laminate flooring is not reversible by drying. More so, the underlay used in laminate flooring is a vapor barrier designed to protect the flooring from moisture in the concrete slab. Once water gets under the laminate planks it is trapped and all affected laminate flooring must be removed to ensure proper air movement.  If you or someone you know has questions regarding proper remediation techniques, please call us today at 904-429-4457. Our restoration experts are always available and our opinions are always free.

SERVPRO of Greater St. Augustine is faster to any size disaster!

7/15/2017 (Permalink)

Here is a shot of our newest service vehicle. Having a fleet of 8 vehicles allows us to respond faster to any size disaster!

June was a very exciting month for our crew here at SERVPRO of Greater St. Augustine / St. Augustine Beach. We attended our annual convention in Seattle, and we invested in some new technology to help our production team better serve you in your time of need. We also attended classes to continue our education in the field of restoration. We are the only SERVPRO team located IN St. Augustine, so are faster to any size disaster!

In addition to new equipment, our team purchased our 8th service vehicle and hired new staff members to expand our capabilities. Having 8 vehicles means we are always available to respond to any size job. 24/7 365, SERVPRO of Greater St. Augustine is here to help our community in St. Johns County.

Please call our office at 904-429-4457 to figure out how SERVPRO can help you! Fire, water, mold, cleaning, construction... We do it all!

Damage Restoration by SERVPRO in St. Augustine - 3 customer cases

6/22/2017 (Permalink)

Water damage leaves homes in disarray. Let SERVPRO Greater St. Augustine help you restore your home or business!

Time is the critical factor after a home or business has experienced flooding and other types of water damage. SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida specializes in providing professional and fast emergency cleaning services to get your property dry and free of mold and mildew.

Here are just a few recent cases the water damage restoration company handled:

·         The week after Christmas, SERVPRO of Greater St. Augustine/St. Augustine Beach completed four flood and water damage jobs in a matter of two days. Being able to spring into action demonstrates how quickly the expert technicians are able to mobilize to restore several projects at the same time during the busy holiday season.

·         A business was able to remain open after commercial drywall work was completed. Whether water damage has occurred in a small office or large retail space, SERVPRO of Greater St. Augustine/St. Augustine Beach has the special equipment, training, and experience to take on projects of all sizes.

·         Three construction projects were able to take place at one time after SERVPRO of Greater St. Augustine/St. Augustine Beach came in with their commercial restoration team to clean up water damage.

Rapid response times, highly-trained water damage specialists, and advanced equipment and techniques are just a few of the reasons homeowners and business owners continue to turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. That’s because the water extraction company follows a six-step process to handle water fiascos. To learn more about SERVPRO of Greater St. Augustine/St. Augustine Beach’s extensive water damage restoration service, call (904) 429-4457. Visit the website for additional information on other types of restoration services.

Fire Damage in Vacant Homes

6/21/2017 (Permalink)

This empty house fell victim to a structure fire. Don't let this happen to your property! Takes steps to prevent fires and protect your investment!

Did you know that a study in the United States recently found that only 2% of homes are equipped with automatic fire suppression systems?

Vacant or unsecured structures were 57% more likely to fall victim to structure fire damage than occupied or secured homes.

If you are in the process of selling your home, or own a second home that is unoccupied for a majority of the year, consider installing an automatic fire suppression system to help protect your investment. In addition, always make sure that the structure is secured with high quality locks and a security system.

These simple systems could end up saving you a lot of time and money in the future. If a building you own is the victim of fire damage, always call SERVPRO Greater St. Augustine for all restoration services. We are industry leading professionals and will work to restore your property back to its original state.

"Like it never even happened."

Fire Safety in the Nations Oldest City

6/21/2017 (Permalink)

Old wooden homes are always more vulnerable to fire damage. This fire was caused by faulty electrical currents. Don't let this be you!

In our line of work, we have seen fires from just about every source you can think of. The most common source of fires is from smoking equipment (cigarettes, cigars, pipes, etc). Other common causes of fire include candles, faulty electrical, uncontained fires (campfires) and cooking accidents.

Do you take the proper steps to prevent fires? Always make sure to thoroughly extinguish lit smoking accessories, never leave candles unattended, contain all home campfires, inspect your electrical work to ensure its up to code, and never leave the room with an open flame while cooking.

We understand accidents happen, and that's why were always here to help. We offer 24 hour emergency services to anyone who may experience fire damage. Call our local office at 904-429-4457 for a free estimate today!

Remember, when dealing with fire, safety first!

Your local Greater St. Augustine SERVPRO is here to help!

SERVPRO of Greater St. Augustine Celebrates our 2 Year Anniversary

6/20/2017 (Permalink)

Our corporate SERVPRO RV made an appearance at The Players Championship golf tournament this year! No job is too big or too small!

SERVPRO of Greater St. Augustine is happy to announce that we have officially celebrated our 2 year anniversary. It has been a blessing and a privilege to service all of North East Florida over the past 2 years. We love and support all of our local businesses in the greater St. Augustine area, and we thank you for allowing us to be the restoration experts for water damage, fire damage, and mold damage in the nations oldest city!

Going into our third year, we have big plans. We are adding more vehicles to our fleet so that we can respond to you in your time of need even faster. Our team is continuing their education in the restoration industry, working to become to most highly certified experts in all of St. Johns county. We are growing every day, and it's all thanks to the great people in St. Augustine and the surrounding areas!

From the bottom of our hearts, THANK YOU!

-SERVPRO of Greater St. Augustine Staff

"The only SERVPRO located in the city of St. Augustine!"

Do you have your hurricane evacuation plan ready?

6/14/2017 (Permalink)

Our emergency response team is always prepared to dispatch, no matter where disaster strikes

Hurricane season has officially begun, and we have already seen our first named storm develop. While we may only be 2 weeks into the season, it is very important to have a fully comprehensive evacuation plan in place.

Things to consider

  • Do you have any/all materials to board up your home and/or business?
  • Where will you go when you evacuate?
  • How many days/hours before the storm hits will you leave?
  • How long will you stay in your evacuation destination after the storm ends?
  • Do you know how to turn off gas lines and water supply to your house?
  • Do you have a back stock of nonperishable foods, incase you come home to a house with no power?
  • Do you have batteries for flashlights?
  • Do you have extra gas cans filled for your vehicle, incase the gas stations are unable to open to due to damage from the storm?

These are just a few things to consider to prepare for the storm. During hurricane Matthew, we saw the great city of St. Augustine band together to help those in need. Let SERVPRO of Greater St. Augustine help you prepare before the storm comes. Get a head start today by calling us for information on free emergency ready programs for any business in North East Florida or St. Johns County. (904-429-4457)

What to do during a tornado

6/14/2017 (Permalink)

Tornado damage in St. Johns County, Florida.

In a house with a basement: Avoid windows. Get in the basement and under some kind of sturdy protection (heavy table or work bench), or cover yourself with a mattress or sleeping bag. Know where very heavy objects rest on the floor above (pianos, refrigerators, waterbeds, etc.) and do not go under them. They may fall down through a weakened floor and crush you. Head protection, such as a helmet, can boost survivability also.

In a house with no basement, a dorm, or an apartment: Avoid windows. Go to the lowest floor, small center room (like a bathroom or closet), under a stairwell, or in an interior hallway with no windows. Crouch as low as possible to the floor, facing down; and cover your head with your hands. A bath tub may offer a shell of partial protection. Even in an interior room, you should cover yourself with some sort of thick padding (mattress, blankets, etc.), to protect against falling debris in case the roof and ceiling fail. A helmet can offer some protection against head injury.

In an office building, hospital, nursing home or skyscraper: Go directly to an enclosed, windowless area in the center of the building -- away from glass and on the lowest floor possible. Then, crouch down and cover your head. Interior stairwells are usually good places to take shelter, and if not crowded, allow you to get to a lower level quickly. Stay off the elevators; you could be trapped in them if the power is lost.

In a mobile home: Get out! Even if your home is tied down, it is not as safe as an underground shelter or permanent, sturdy building. Go to one of those shelters, or to a nearby permanent structure, using your tornado evacuation plan. Most tornadoes can destroy even tied-down mobile homes; and it is best not to play the low odds that yours will make it. This mobile-home safety video from the State of Missouri may be useful in developing your plan.

At school:Follow the drill! Go to the interior hall or windowless room in an orderly way as you are told. Crouch low, head down, and protect the back of your head with your arms. Stay away from windows and large open rooms like gyms and auditoriums.

In a car or truck: Vehicles are extremely risky in a tornado. There is no safe option when caught in a tornado in a car, just slightly less-dangerous ones. If the tornado is visible, far away, and the traffic is light, you may be able to drive out of its path by moving at right angles to the tornado. Seek shelter in a sturdy building, or underground if possible. If you are caught by extreme winds or flying debris, park the car as quickly and safely as possible -- out of the traffic lanes. Stay in the car with the seat belt on. Put your head down below the windows; cover your head with your hands and a blanket, coat, or other cushion if possible. If you can safely get noticeably lower than the level of the roadway,leave your car and lie in that area, covering your head with your hands. Avoid seeking shelter under bridges, which can create deadly traffic hazards while offering little protection against flying debris.

In the open outdoors: If possible, seek shelter in a sturdy building. If not, lie flat and face-down on low ground, protecting the back of your head with your arms. Get as far away from trees and cars as you can; they may be blown onto you in a tornado.

In a shopping mall or large store: Do not panic. Watch for others. Move as quickly as possible to an interior bathroom, storage room or other small enclosed area, away from windows.

In a church or theater: Do not panic. If possible, move quickly but orderly to an interior bathroom or hallway, away from windows. Crouch face-down and protect your head with your arms. If there is no time to do that, get under the seats or pews, protecting your head with your arms or hands.

Hurricane Season Is Here!

6/7/2017 (Permalink)

Moisture meters penetrate the surface to detect moisture. Proper remediation saves money in the long run!

What should you do if your building experiences flooding? We are here to help educate and inform the public about the dangers water poses to your home or business. Water damage should ALWAYS be treated by professionals like us. Surfaces may appear dry, but often they hold moisture which may eventually cause mold damage. Our moisture meter technology (see picture attached) allows us to measure moisture content to accurately mitigate water damage.

In the past few weeks, we have responded to multiple calls from clients who have experienced flooding due to heavy rain and wind. During this rainy season, it is especially important to protect your home or business from flooding. SERVPRO of Greater St. Augustine/St. Augustine Beach offers free Emergency Ready programs for business in St. Johns County. We are here to assist in your time of need. Please reach out to us at 904-429-4457 with any questions about storm season or emergency planning

Video of Historic building restoration during Hurricane Matthew.

Why choose us? Because we're local!

6/7/2017 (Permalink)

Fire restoration, flood mitigation, mold removal, deep cleaning, home inspection, full construction service... We do it all!

Florida is known for its sunshine and its glorious, heat-filled summer days. It’s also known for its storms, especially flash storms that can strike without warning and cause major damage; that summer heat makes conditions ripe for house fires. SERVPRO of Greater St. Augustine / St. Augustine Beach is a locally-owned and operated company, and they’ve seen firsthand the kind of damage that can be caused by floods and fire. As a local company, they are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into their cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St. Augustine makes it their number one priority to help clients who have suffered water or fire damage. They provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, their team is made up of residents, homeowners, and homegrown Floridians, just like their clients. They treat customers like neighbors because they are neighbors. SERVPRO staff members have gone through storms and fires, just like their customers. They understand not just the hassle but the heartache. They make it their mission to help you through it, quickly, efficiently, and affordably, so life can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. You can also visit their website to see a full list of their restoration and emergency cleanup services.

Video - commercial fire and soot damage removal by SERVPRO's St. Augustine location.

No job too big or too small!

6/7/2017 (Permalink)

Our production crew cleaning up the remnants of a meth lab. No job too big or too small, we do it all!

Some restoration companies believe that your job is too small for them. Some companies charge you for estimates after a fire, flood, or tornado ruins your home or business. Some companies take hours or even days to respond to you in your time of need. NOT US!

We are here for you 24 hours a day, 7 days a week, 365 days a year! No job is too big or too small. We have 7 vehicles capable of responding to any size disaster. Our production teams are currently in the field working on carpet cleanings, mold removal, flood damage, fire damage, tornado damage, and a full bathroom remodel! We do it all, and our estimates are 100% free! We're not like most restoration companies. We work on behalf of you to satisfy your needs 100% and we won't quit until it looks "Like it never even happened."

We are the only SERVPRO franchise that is located in the city of St. Augustine! Let us know how we can assist you today!

Short video summarizing some of our daily activities.

Mold treatment done right by your local experts!

6/7/2017 (Permalink)

We are experts in the mold removal industry!

SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

  • Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
  • What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO of Greater St. Augustine / St. Augustine Beach move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business, and are in need of mold remediation, contact SERVPRO of Greater St. Augustine / St. Augustine Beach by calling (904) 429-4457. Visit their website to learn more about the many ways they tackle other cleanup and restoration projects when disasters strike. 

Professional content handling and storage

6/7/2017 (Permalink)

Proper storage at our secure commercial facility. If you experience disaster, you've already lost enough. Let us preserve and protect your belongings!

The employees at SERVPRO of Greater St. Augustine/St. Augustine Beach are committed to excellence. SERVPRO water damage, fire damage, mold damage, and construction rebuild crews are the highest trained remediation experts in the industry. Our staff takes multiple continuing education courses to ensure that we are truly the leaders in the industry. 

Our latest certification involves mastering the process of content removal and storage after emergency situations. If your home is the victim of water, fire, or mold damage, our expert production crew will pack up all of your valuables and store them, ensuring that your belongings are cared for according to industry standards. Don't leave your valuables in the hands of just anyone. Call SERVPRO Greater St. Augustine and let the professionals take care of your home and belongings. We are here for our community of St. Augustine, the residents of St. Johns county, and the business owners of North East Florida!

Fire damage: The dangers you can’t see

6/1/2017 (Permalink)

Fire damage in a home. Always call SERVPRO of Greater St. Augustine for professional water, fire, and mold remediation.

When you think about fire damage, it’s relatively easy to visualize. Fires leaves behind a mess of charred debris, soot, smoke, and ash. While all of these things can be hazardous to humans, the most dangerous thing that fires potentially leave behind are invisible asbestos deposits and the combustion deposits of lead paint. These chemicals are especially damaging to children.

Homes and buildings built prior to 1980 may contain asbestos and lead paint. In these cases, professional remediation is extremely important. Fire damage remediation is a science, and should be left to the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach. Fire damage estimates are free, and no job is too big or too small. When it comes to your health, and the health of the people you love, don’t take any risks. We are here to help with all of your remediation and restoration needs!

SERVPRO Debunks Myths About Mold!

5/31/2017 (Permalink)

Remember, always call SERVPRO as soon as possible (No later than 72 hours) or this could be the result!

Our team here at SERVPRO of Greater St. Augustine/St. Augustine beach wanted to take an opportunity to clear up some misconceptions about mold. We understand mold is scary, and we want to put your mind at ease by debunking some of the common myths about mold.

Myth: If my house or business floods, mold will eventually grow

Fact: If water damage occurs, mold can usually be avoided if you call SERVPRO within 72 hours. We always recommend calling immediately! Not only are our estimates 100% free, but our experts will also give you free opinions and advice for the actions you should take.

Myth: My carpet and drywall feel dry after a flood. Mold won’t grow because the surface feels dry to the touch.

Fact: Just because a surface feels dry, doesn’t mean it is! If water passes through drywall, it also may affect the insulation and the studs. The drywall may be dry, but the space behind the drywall becomes vulnerable to possible mold growth. The same is true for carpet; carpet padding should always be removed and disposed of properly in events where serious flooding has occurred. The carpet may feel dry, but the carpet pad is vulnerable to possible mold growth.

Myth: Mold won’t grow in my home or business because I have never experienced any water damage situations

Fact: The quality of the air in your home or business will determine whether or not mold is capable of growing. According to the World Health Organization, poor air quality has led to $60 billion in employee sick leave and lost production. Dirty ducts circulate contaminants, which can lead to mold growth. In addition, dirty ducts lead to higher levels of humidity, creating more opportunity for mold to grow.

We here at SERVPRO are experts in mold remediation, and we are happy to help in any way we can. Contact SERVPRO of Greater St. Augustine/St. Augustine Beach if you have any questions about mold or air quality – 904-429-4457. 

How to cope with mold

5/31/2017 (Permalink)

This is the result of people attempting to treat their water damage without a restoration expert. Don't let this be you!

Let’s face it, the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may* cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Greater St. Augustine/St. Augustine Beach. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Don't let the fear of mold keep you up at night. Call SERVPRO of Greater St. Augustine/St. Augustine Beach!

Fire Damage? Call SERVPRO of Greater St. Augustine/St. Augustine Beach

5/31/2017 (Permalink)

Treating fire damage

If your home or business is the victim of fire damage, we can help. Our thorough plan is designed to maximize productivity and minimize stress for you. Proper remediation by our experts here at SERVPRO of Greater St. Augustine/St. Augustine Beach will save you time, money, and stress.

  • Inspection- Our goal is to satisfy the property owner from arrival to departure. We explain the entire process to you, and we walk you through every step to ensure you are completely comfortable before we begin.
  • Minimize Loss- Perform emergency services to limit secondary damage to property
  • Pretest- Identify what can be restored and what will need to be replaced. Our restoration experts are highly trained to restore valuables. We report all losses directly to the client’s insurance company, and we provide the insurance company all of the information they need.
  • Produce- Our final goal to provide the highest level of customer service and to produce the best results in the restoration industry

If you have questions about fire, smoke, or soot damage, call SERVPRO of Greater St. Augustine/St. Augustine Beach at 904-429-4457. Our expert estimates and opinions are always free!

Did you know there are different levels of fire?

5/31/2017 (Permalink)

This picture accurately represents a "major fire"

Fires are a threat that (hopefully) most of us will never face in our life time. However, even the smallest kitchen fire could require professional cleaning. SERVPRO classifies fires into three different levels.

Minor fire damage produces light to moderate amounts of smoke, and only affects a small percentage of a structure. Minor fire damage may still require professional dry cleaning, repainting, and refinishing of floors. Cabinets, drywall, and countertops will all require wet cleaning with sanitizing/deodorizing chemicals. An Ozone machine may be required to remove any lingering smells.

Medium fire damage could result in more serious issues such as charred framing that affects large portions of the building. Structural damage may require extensive structural repairs. Extensive wet cleaning, deodorization, and Ozone treatment will be requires to restore the building to its previous conditions.

 Major fires usually require boarding up the structure, winterizing the building (if necessary), and removing any burned debris that may be contaminated. Restoration usually involves removing all contents from the building in order to properly treat the structure.

Fire damage restoration is a science, and should be left to licensed, certified, and insured professionals like us! SERVPRO of Greater St. Augustine/St. Augustine Beach is fully equipped to handle fire damage in North East Florida! Estimates are free, and our work is 100% guaranteed!

3 Reasons to get professional carpet cleaning

5/19/2017 (Permalink)

Call 904-429-4457 to get more info on SERVPRO's carpet cleaning in St. Augustine.

Once spring has sprung, many homeowners are motivated to start freshening up their homes for the warmer days ahead. As you tackle your own spring cleaning checklist, there’s no better time to evaluate the appearance of your carpets. If they’re looking a little dingy, schedule a professional carpet cleaning with SERVPRO of Greater St. Augustine / St. Augustine Beach, FL. They are the local authorities on a wide variety of restoration services—from fire and water damage to carpet stains.


Here, they go over a few of the top reasons to have your carpets professionally cleaned this spring:



  • Eliminate Winter Dirt & Grime: During the winter months, it’s easy for kids, pets, and adults alike to track in dirt, mud, and debris. This can leave your floors looking unsanitary and unsightly. The surest way to restore them is with a thorough, professional cleaning that goes deep into the carpet fibers to extract stains and erase discoloration.

  • Remove Allergy Triggers: As exciting as it is for spring to arrive, it’s also the worst time of year for allergies. Dust, pollen, and other airborne pollutants will settle within your carpet fibers and wreak havoc on any members of your household that suffer from allergies. A professional carpet cleaning will eliminate these contaminants and improve the indoor air quality of your home.

  • Prevent Mold Growth: Springtime also brings higher temperatures and increased levels of humidity, which creates the perfect breeding grounds for mold. Professionally cleaned carpets help to prevent the development of fungi by extracting moisture and leaving fibers completely dry.


Regular carpet cleanings will protect your flooring investment for years to come by keeping it plush and brilliant. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 to schedule an appointment, or visit them online for more details about their carpet cleaning methods.

Free Program to Prepare for Hurricane Season!

5/18/2017 (Permalink)

In 2016, Hurricane Matthew swept across the coast of Florida leaving a trail of devastation in its wake. St. Augustine’s beautiful city was hit harder than most, testing our community in ways which we will never forget. Throughout this devastation came something amazing; our community rallied together, working tirelessly for months to repair the damage and assist those in need. Strangers volunteered their time and energy, and we put our city back together, piece by piece.

                With hurricane Matthew serving as a constant reminder of the force that hurricanes present, we here at SERVPRO of Greater St. Augustine want to help our community prepare for hurricane season. We have already faced one “named” storm this year, and experts are predicting a highly active hurricane season.

SERVPRO of Greater St. Augustine / St. Augustine Beach offers free Emergency Ready Programs (ERP) for any business located in the Greater St. Augustine area. Our crew of highly trained professionals will come to your location (free of charge) and help prepare your business for an emergency. Once our team inspects the building, we will provide you with access to our exclusive Iphone/Android App that provides step by step instructions for dealing with an emergency.

Again, this service is completely free! There are no strings attached! We offer this exclusive free service as a way to provide assistance to our community. We want you to be prepared for the worst, and this Emergency Ready Program will help in the event of any disaster. SERVPRO of Greater St. Augustine loves our community, and we are here to help in any way we can. Whether it’s fire, water, or flood damage (or even a residential carpet cleaning) there is no job too big or too small.

Burn Ban in Effect for St. Johns County!

5/18/2017 (Permalink)

Burn Ban in Effect!

St. John’s County Burn Ban in Effect

                As of May 18th, Florida has 59 active fires burning throughout the state. Almost 200,000 acres of wildfires have burned so far in 2017, due to a lack of rain statewide. With fires on the rise, (some burning out of control) St. John’s County officials have enacted a Burn Ban to help keep our community safe. Statewide fires have emitted smoke which drastically effects the quality of our air. Wildfire smoke may contain ozone, a reactive molecule which irritates the human respiratory system. In addition, wildfire smoke also contains the toxic chemical, carbon monoxide.

SERVPRO of Greater St. Augustine has already responded to several small fires in St. John’s county residences and businesses. With conditions as dry as they currently are, we urge citizens to take extra precaution and to adhere to burn ban regulations. SERVPRO specializes in residential and commercial restoration for fire damages buildings. Proper treatment for fire/smoke damaged buildings requires licensed, trained, and insurance production crews. Our highly experienced team here at SERVPRO of Greater St. Augustine is here for you if disaster strikes!

Water Damage: 3 things any homeowner must know.

5/14/2017 (Permalink)

Photo shows cleaned carpet after water damage was professionally mitigated by SERVPRO's St. Augustine location.

Water damage can take a toll on your home, whether you’re dealing with a burst pipe or a backed-up toilet. Though addressing the damage quickly is important, there are a few things you need to know about water damage prior to calling the experts at SERVPRO of Greater St. Augustine / St. Augustine Beach.


Their water extraction professionals have put together a few things to help every Florida homeowner be prepared:


Insurance Policies Won’t Cover All Water Damage


Unfortunately, most homeowners insurance policies are incredibly specific about the types of damage they cover. Most policies cover damage caused by broken pipes or appliance failures but, generally, will not cover damage caused by natural disasters. If you’re concerned about your home’s risk for floods or hurricane damage, you may want to invest in an additional policy.


Report the Damage Quickly


Water may not seem like a major problem, but it’s important that you report the damage to your insurance company as soon as possible. The faster you report the problem, the faster they can help you get the mess cleaned up, reducing the risk of mold and mildew growth throughout your property.


Contact a Professional Water Extraction Team


When it comes to water damage, many homeowners believe they can simply clean up the mess themselves. While this may be true for small leaks, it can present a major safety hazard. Water quality matters and the steps required to clean up water damage from an overflowing toilet differ from those used to clean up a burst pipe. Remember, contaminated water from the sewer can contain bacteria, viruses, and other harmful substances.


Don’t let water ruin your home. Contact the water extraction experts at SERVPRO of Greater St. Augustine / St. Augustine Beach as soon as you notice a problem and let the professionals handle your home’s restoration. For more information on their mold remediation and biohazard cleanup services, visit their website and call (904) 429-4457 to schedule an appointment.

5 Reasons to use SERVPRO's St Augustine location for all restoration

5/4/2017 (Permalink)

Our marketing car vising the chamber at the St. Augustine record building.

SERVPRO of Greater St. Augustine / St. Augustine Beach is locally owned and operated. We are the only SERVPRO that is actually located in St. Augustine. Our central location allows us to reach you faster when disaster strikes.

Our team of experts are licensed, certified, and insured. Our highly trained staff will work tirelessly to ensure that your home or business are properly treated to avoid long term damage. We take pride in our work, and our organization will provide you with the highest level of customer service from start to finish.

We stand by our motto, “Like it never even happened.” We guarantee all of our work will be completed in a timely, thorough, and professional manner. In addition to treating for fire, water, and mold damage, we also offer services from our licensed General Contractor. We are fully equipped to handle any situation.

We care about our community. Our team makes a conscious effort to be a positive influence in the beautiful city of St. Augustine. We believe in small business, and we support our local economy by shopping local. By choosing SERVPRO St. Augustine / St. Augustine Beach, you are supporting a local business.

We want to help! We care about our customers, and we have a genuine desire to be a positive impact in your time of need. We offer free estimates for fire and water damage and we work with your insurance company directly to increase efficiency. Most importantly, we are here for you 24 hours a day through our emergency service line.

5 Steps to successful Storm and Water Damage restoration

4/16/2017 (Permalink)

Storm damage isn’t something you can plan for. One minute, it’s a beautiful sunny day with a few clouds in the distance, and the next thing you know, the wind is picking up, and you’re battening down the hatches to weather out the storm. No one knows what to expect once they step back outside. That’s why it’s best to have a connection with the top storm damage restoration company in the area. SERVPRO of Greater St. Augustine/St. Augustine Beach has provided numerous emergency cleaning services to clients throughout northeastern Florida and has the experience needed to help you recover after a storm.

5 Steps For Storm Damage Restoration

1. Call The Professionals Immediately

Don’t attempt to sort through the damage on your own, as some structures may be unsafe and could cause injury to you or a loved one. Contact the experts at SERVPRO as soon as possible. With their convenient 24/7 customer service line, you can count on these local contractors to be available whenever you need them.

2. Inspect The Property

Once the professionals have arrived at your property, they’ll perform a thorough inspection to determine the amount of damage that was sustained. Don’t hesitate to ask them to walk you around. They’ll point out the areas that should be repaired and will discuss the solutions available to you.

3. Take Photos Of The Damage

Don’t leave anything to chance. Take photos so you can refer to them throughout the storm damage restoration process. This way, if any questions are asked after the repairs are completed, you have photographic proof of the damage that was sustained after the storm.

4. Talk With Your Insurance Agent

This is the reason you have insurance! After you’ve had an inspection done by an expert, it’s time to file a claim with your insurance company. Sometimes, the professional who performed the inspection will contact them directly to act as a middle man, so talk with SERVPRO about how it should be handled. You have about 12 to 24 months to officially file a claim.

5. Connect With A Trusted Contractor

Do your research before hiring a contractor. Most times, your insurance company will provide two or three contractors for you to contact, so you at least have a place to start in your search. Don’t hesitate to ask for estimates and schedule face-to-face interviews. This will help you find out how much experience they have and whether or not you feel comfortable having them work on your property.

The best thing about working with SERVPRO of Greater St. Augustine/St. Augustine Beach is they provide both inspection and repair services. If you’re starting to feel overwhelmed by the whole storm damage restoration process, call (904) 429-4457 to talk directly with a friendly company representative. They’ll set you up with an inspection and guide you through each step. Visit their website or Facebook page for additional information on water damage repairs and carpet cleaning.

Why proper Water Damage repairs are so important.

4/2/2017 (Permalink)

Equipment setup up in a St. Augustine home affected by water damage.

Dealing with water damage can be traumatic and stressful, but with the skilled team at SERVPRO of Greater St. Augustine/St. Augustine Beach on your side, you can count on feeling relieved quickly. Specializing in both residential and commercial restoration and cleanup services, the company will provide a solution to get your property back into shape.


It’s important to treat water damage expeditiously, and that’s where the professionals come in. Water can cause extensive damage fast, and before long, you might be dealing with irreversible issues that could require more extensive, expensive work. Whether it’s due to a flood or a leak, SERVPRO of Greater St. Augustine/St. Augustine Beach will perform water extraction immediately, measure the extent of the damage, and check if there’s any additional water hiding behind the walls.


Water damage can also produce an odor that’s quite distinctive. The longer you wait to resolve the problem, the more difficult it will be to completely eliminate the scent. The SERVPRO professionals will use specialty equipment to thoroughly remove the odor and follow up with a deodorization treatment that effectively renders the air fresh and clean again.


Unfortunately, if the water damage is extensive, it could require drywall replacement or even new carpeting. Even if you do need these repairs, a professional team like SERVPRO of Greater St. Augustine/St. Augustine Beach can handle the entire process from start to finish. And when you use their emergency cleaning services, no one will ever know there was a problem after they’re finished.


If you’re dealing with water damage or require storm damage restoration or emergency cleaning services, get in touch with SERVPRO of Greater St. Augustine/St. Augustine Beach today. For more information, visit their website or call (904) 429-4457

3 Reasons Carpet Cleaning is necessary year-round

4/2/2017 (Permalink)

SERVPRO's St. Augustine location is the preferred vendor for many local businesses and residents for all carpet cleaning needs.

Although most homeowners and businesses tend to favor warmer weather for cleaning their carpets, this should not be the only time carpet cleaning comes to mind. According to SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida, dirt and other particles are tracked throughout your carpet all year long, so cleaning it should not be kept to once a year.


If you have carpet in your home or business, here are a few reasons why you should consider carpet cleaning year-round:



  • Extends The Life Of The Carpet: Carpet that receives foot traffic will lock in dirt and soil, which will cause it to become worn and matted over time. Periodic carpet cleanings will remove the dirt and help to keep your carpet standing tall for a long time to come.

  • Improves Indoor Air Quality: Dirt is not the only harmful substance that can become lodged in your carpet. Dust, bacteria, and other allergens can also get trapped there, and, if they are not regularly removed, they can lower the quality of the air in your home or business. This can cause you to be sick more often.

  • Removes Stains & Enhances The Appearance Of The Room: If you have carpet in your home, you know how one stain can taint the appearance of an entire room. Professional carpet cleanings a couple times a year are the best way to remove stains that are set deep down in the threads. This will prevent you from having to find clever ways to place the furniture in your office to hide those unpleasant spots from visitors.


Don’t let a year go by without a carpet cleaning. Contact SERVPRO of Greater St. Augustine / St. Augustine Beach today by calling (904) 429-4457. You can also visit them online or follow them on Facebook to learn more about their water, fire, and storm damage restoration services.

Common signs you may need professional Mold Removal and Restoration

4/2/2017 (Permalink)

Mold contamination photo from one of our restoration projects in St. Augustine. 904-429-4457 - Free Mold testing and estimates (air testing is extra).

Mold is one of the most challenging issues you can encounter as a property owner. It can be difficult to detect at first, and if left untreated, it has the potential to cause big problems. Once there are signs that mold levels have reached an unhealthy height, it’s time to consider professional mold remediation. The restoration experts at SERVPRO of Greater St. Augustine / St. Augustine Beach have helped numerous clients in Florida recover from storm, flood, and fire damage. In the process, they’ve witnessed the negative effects that mold can have on homes and businesses that have suffered water damage. 

This is why the company stresses three main reasons that mold remediation is important:

  • To Protect Your Health: Exposure to mold can lead to many different health problems over time. It can trigger asthma and allergic reactions, as well as induce respiratory complications. Other symptoms of illness can also develop, making it essential to eliminate mold as quickly as possible.
  • To Avoid Serious Destruction: If untreated, mold will continue to spread and eventually begin to wreak havoc. When it isn’t removed soon enough, it can compromise the structural integrity of a home or business and damage personal belongings beyond repair. There are considerable costs involved with restoration after mold has become widespread.  
  • To Prevent Future Mold Growth: The purpose of mold remediation is to significantly reduce the amount of mold currently present in a structure. Professionals have the equipment and knowledge to also provide solutions that will help to keep mold from reappearing to such an extent in the future.

Mold remediation is a worthwhile investment that will protect your property, health, and finances. If there is any suspicion that you have extensive mold growth in your home or business, contact SERVPRO of Greater St. Augustine / St. Augustine Beach at (904) 429-4457 for assistance. You can also visit them online to learn more about the various services they offer.

Why professional Water Removal services are needed following a disaster or accident.

12/25/2016 (Permalink)

Building that was not properly restored is not affected by heavy mold contamination.

Disasters happen every single day. They can strike without warning to anybody, anywhere, and at any time. The initial devastation of a flood, fire, or storm can be overwhelming. But there are lingering effects, too, such as water damage, mold, or soot contamination. That’s why emergency cleaning services are so essential after a disaster.

SERVPRO of Greater St. Augustine / St. Augustine Beach in Florida has been helping families recover from disasters since 1967. They’ve witnessed first-hand the havoc that fires, floods, and other disasters can wreck on residences and businesses. But they also have the expertise to mitigate the damage and restore your home.

Floods and water damage can leave your place a mess; however, tidying things up is only part of the problem. To avoid mold damage—caused by excessive moisture exposure—it is essential to have your place cleaned by a team of professionals. 

Mold contamination is certain following water damage, though it can go undetected for years. It poses significant health risks to your family, as well as a long-term hazard to your property and its value. A professional emergency cleaning service has the expertise and equipment to mitigate mold damage.

Likewise, recovering from a fire poses numerous challenges as well. Smoke contamination can make a residence uninhabitable. Scrubbing walls and removing soot and ash is a job best handled by highly trained teams with the latest emergency cleaning service equipment.

Surviving a disaster is physically and emotionally draining. The post-disaster cleanup phase can be incredibly demanding too. It’s a job best left to the professionals who have the experience, know-how, and tools to get it done right. To learn more about emergency cleaning services, please call SERVPRO of Greater St. Augustine / St. Augustine Beach. You can reach them 24/7 at (904) 429-4457 or visit them online.

 

Hurricane Hermine aftermath postpones mold removal in St. Augustine?

9/12/2016 (Permalink)

SERVPRO of Greater St. Augustine St. Augustine Beach serves the greater St. Augustine area, which includes the entire St. Johns County! 904-429-4457.

Not a chance! SERVPRO of Greater St. Augustine/St. Augustine Beach carried out all activities as scheduled, after all there was not much impact from hurricane Hermine in St. Augustine. First on the menu was a visit to a growing development off racetrack road in St. Johns. Celestina is being crafted by Standard Pacific Homes. There was a small issue with one of the new constructions, a small portion of the stud wall was exposed to moisture and as a result later was contaminated with mold growth. Professions at SERVPRO's St. Augustine location know just what to do! 
Second stop - Mold contamination downtown St. Augustine. Kitchen cabinets had to be removed in this beautiful home. Now, on the road to recovery - we will make it mold free, like it never even happened.

MOLD Removal and Restoration in St. Augustine

State of the art Mold Restoration/Removal/Remediation by SERVPRO's St. Augustine location.

9/1/2016 (Permalink)

One of our negative air/mold fighting machines is enjoying a well deserved view, after the Ponte Vedra condo passed all mold testing.

Down A1A we went in the morning with two big mold jobs to close out. The first job was in Jacksonville Beach, while contractors were in the process of remodeling this property for a local property manager they discovered heavy water and mold contamination! No worries, SERVPRO of Greater St. Augustine/St. Augustine Beach has all the tools to make it like it never even happened. Second job - Ponte Vedra, this beautiful condo was contaminated by a rare and heavy strain of mold! SERVPRO's St. Augustine location is one of a few vendors recognized locally for state of the art mold treatment methods and equipment. 904-429-4457 Free Mold Inspections!

SERVPRO of Greater St. Augustine/St. Augustine Beach services the Greater St. Augustine area, St. Augustine Beach, Ponte Vedra, Nocatee and responds to Water, Fire, and Smoke damage emergencies within 50 mile radius.

Mold restoration video

SERVPRO is St. Augustine's choice for all Commercial Restoration

9/1/2016 (Permalink)

SERVPRO of Greater St. Augustine/St. Augustine Beach takes on projects of any size - commercial or residential, we get the job done!

SERVPRO in St. Augustine was recently dispatched to a local Doctor's office after a toilet malfunction. Contaminated water is generally referred to as Category 3 flood, per IICRC regulations. In the video you see a setup consisting of large, industrial negative air machines - air scrubbers. SERVPRO of Greater St. Augustine/St. Augustine Beach is a full service restoration company specializing in commercial restoration. All of our technologically advanced equipment is stored at our St. Augustine warehouse and is ready for immediate deployment.

Whether it is a storm situation, household disaster or a small water damage – SERVPRO’s St. Augustine location is the vendor of choice for many in St. Johns County.

If you have any questions or concerns with moisture levels in your home or business – call us for a free estimate 904-429-4457.

https://www.youtube.com/watch?v=p3oVJ0ftTDI

SERVPRO offers a wide range of services in St. Augustine.

8/31/2016 (Permalink)

Mini is taking part in production activities - delivering wax to our cleaning crew, out on commercial tile cleaning in St. Augustine.

Our latest video highlighting some of our daily activities here at SERVPRO of Greater St. Augustine/St. Augustine Beach

SERVPRO's St. Augustine location 7th installment of "Day in the life" series. During this busy day we performed commercial vinyl tile cleaning, put finishing touches on the bathroom reconstruction project, and saved a local bakery from mold contamination. SERVPRO of Greater St. Augustine/St. Augustine Beach - full service restoration, only better.

Our location has been experiencing a tremendous growth and we are struggling to keep up with the increased demand for the services offered at the St. Augustine location. As we are coming up on a year anniversary we would like to extend our free estimate offer – Free estimates on all our services – call today 904-429-4457.

A day in the life

Category 3 water damage in St. Augustine.

8/31/2016 (Permalink)

Our negative air machines resting after a hard days work - SERVPRO's St. Augustine location.

When water damage is a result of contaminated water regular air movers cannot be used. Instead per IICRC regulations air scrubbers, aka negative air machines are deployed. In this short video SERVPRO of Greater St. Augustine/St. Augustine Beach, located in the heart of the old city off Dobbs Rd. is attempting to demonstrate what a typical Category 3 setup may look like in a residential water damage situation.

Check out this short video highlighting Category 3 setup. 

Typically in a category 3 water damage all damaged materials are recommended to be replaced. As part of this project our clients signed a waiver and decided to dry all materials in place, which is a risky choice, albeit we do everything we can to achieve high customer satisfaction and as long as we take time to explain the pitfalls we do what our customer request.

Free estimates 904-429-4457

What to do if your home in St. Augustine is affected by water damage.

8/14/2016 (Permalink)

Two of our trucks out during commercial water damage response in St. Augustine. SERVPRO - premium restoration services made local.

Having a home by the beach can be a wonderful thing — the sand and water constantly at your fingertips, the wind in your hair, and the sounds of the sea at night — seems like paradise, right? Sometimes, though, unexpected disasters, both large and small, can strike, resulting in a great deal of home water damage. Even if you don’t know what to do when your home suffers from water damage, the professionals at SERVPRO of Greater St. Augustine/St. Augustine Beach will be at yourservice for anything you and your house may need.

So what do you do when your home is affected by water damage? First, make sure all of the electricity and electrical power is shut off before you enter your home. This eliminates the risk of being electrocuted by a loose wire or plug. Don’t move too quickly when first getting inside, especially if you have been away for a while — there could be animals living or hiding under pieces of furniture or debris. As you survey the extent of the water damage, cover and protect yourself as much as possible. This means wearing safety goggles, heavy-duty water boots, and rubber gloves. While you’re looking around, take note of anything that absorbs water, like blankets; these will have to be thrown away since they become a breeding ground for microbes and bacteria. 

After this, you will have to wait for a professional to arrive to perform a water extraction. They can adequately locate where pockets of moisture are in the house, and get rid of them. The technicians will be able to quicken the drying process to avoid mold. 

SERVPRO of Greater St. Augustine/St. Augustine Beach is a local business that offers 24-hour emergency services. They specialize in water damage, along with fire damage, mold remediation, storm damage restoration, and cleaning, for both commercial and residential buildings. 

To find out more about SERVPRO of Greater St. Augustine / St. Augustine Beach, or to schedule an appointment, you can call them at (904) 429-4457 or send them an email. You can also visit theirwebsiteand Facebook page for additional information. 

Community Cleaning in St. Augustine.

8/5/2016 (Permalink)

SERVPRO in St. Augustine offers industry leading, cutting edge cleaning - call today for a free estimate 904-429-4457.

As a longstanding member of the community, the locally-owned business, SERVPRO of Greater St. Augustine / St. Augustine Beach, is dedicated to the ongoing preservation of the area during disasters, emergencies, and other damaging events. They service both residential and commercial properties with a host of quality cleaning and restoration services, including water damage restoration, mold remediation, fire damage repair, and storm damage restoration.

They also give back to their community during community cleaning events, which the SERVPRO technicians know to be incredibly beneficial for the environment.

What Is Community Cleaning?

Community cleaning is a gathering of members of the community, often sponsored by local companies, such as the Lions Community Clean Up program. Participants gather together to help clean up the neighborhood after major storms and other disasters, like oil spills, fires, and more.

How Is Community Cleaning Beneficial For The Environment?

Bringing together the community to help clean up debris, trash, and damages after disasters, storms, or other crucial events helps revitalize the natural habitat in the area. This allows flora and fauna to thrive without fear of sickness or death.

A community cleaning event helps bring locals closer together, bridging the gap between generations and neighbors alike. It’s also a healthy way to get out in the elements, be part