Recent General Posts

SERVPRO Press Release

1/19/2018 (Permalink)

General SERVPRO Press Release SERVPRO of Greater St. Augustine / St. Augustine Beach is the #LOCAL choice for all restoration needs!

FOR IMMEDIATE RELEASE

SERVPRO® of Greater St. Augustine / St. Augustine Beach Extends PGA Tour Sponsorship through 2020.

 (Grassroots Newswire) —SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur David Shirazyan, owner of SERVPRO® of Greater St. Augustine / St. Augustine Beach.

SERVPRO’s first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course. “We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour.”  “This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour.

Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world’s best players compete on the world’s most beautiful golf courses.” Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. “In addition, we plan to be involved with First Responder events throughout the PGA Tour year,” said Steen. “SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operated by a local business person with ties to the community he or she serves,” says Steen. “The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment’s notice if things go wrong at their home or business.”

SERVPRO of Greater St. Augustine / St. Augustine Beach specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers. For more information on SERVPRO of Greater St. Augustine / St. Augustine Beach, please contact Brenna at 904-429-4457. About SERVPRO® Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Emergency Service Work Within 1 Hour of Loss

1/11/2018 (Permalink)

General Emergency Service Work Within 1 Hour of Loss This damaged ceiling filled the house with water. We were able to assist before the insurance company arrived, saving the insured thousands!

Did you know that SERVPRO of Greater St. Augustine / St. Augustine Beach is authorized to begin emergency service work immediately following a loss?

It will often take an insurance adjuster a few days to arrive on site to provide a walk-through. If your home or business suffers a loss, SERVPRO is pre-authorized by most major insurance companies to begin working on site immediately.

The longer that damage goes untreated, the more expensive and time consuming the claim becomes. By calling our crews immediately following a loss, we can help keep the damage from spreading and eliminate further damage from occurring. 

If you are concerned that a loss may not be covered by your insurance company, SERVPRO of Greater St. Augustine can help! We will happily help you review your policy and provide education regarding your claim. Our teams also communicate directly with your insurance adjusters to ensure that all services performed will be covered by the insurance company!

Call us today at 904-429-4457 to see how we can help you recover from a disaster!

Mini Cooper looks better in SERVPRO green!

6/20/2016 (Permalink)

General Mini Cooper looks better in SERVPRO green! Mini Cooper looks better in SERVPRO green. SERVPRO of Greater St. Augustine/St. Augustine Beach has a new marketing car.

Our new marketing car is a Mini Cooper S Convertable and recently it went quite a transformation. 

Our marketing team designed every single detail of the wrap. From matte color selection to SERVPRO orange stripes and we are pretty proud of the way it came out. 

Coming to SERVPRO events near you!!! 

Here is a Wikipedia write up on Mini Coopers

The Mini (marque), which includes a number of different models produced by BMW since 2000. A number of different models have cars with the "Mini Cooper" title, including the Mini Hatch, the Mini Convertible, the Mini Clubman, the Mini Countryman, the Mini Coupé, the Mini Roadster, and the Mini Paceman

 A Mini model called the "Mini Cooper" was made by the British Motor Corporation from 1961 to 1971, then from 1990 to 2000. John Cooper, owner of the Cooper Car Company and designer and builder of Formula One and rally cars, saw the potential of the original Mini for competition, and worked with Issigonis, the designer of the original Mini.

1969 Toyota Land Cruiser is the next SERVPRO truck?!

4/21/2016 (Permalink)

General 1969 Toyota Land Cruiser is the next SERVPRO truck?! What a beautiful Jeep!!!

So.....SERVPRO of Greater St. Augustine/St. Augustine Beach has grown, step by little step, and are in need of a new vehicle. As we were looking at several trucks, this beautiful 1969 Toyota Land Cruiser caught our attention!

St. Augustine Beach and St. Augustine as a whole have certain Jeep culture, there are plenty of off-road trails and there are beach areas where off road vehicles are allowed. Although this was a gas version of this particular model (diesel is more desirable) we could not resist, and you guessed it…made a video!

Here is a brief history of this awesome Jeep. The Toyota J40 is the model designation for a Toyota Land Cruiser 40 series made from 1960 until 1984 (in Brazil, where it was known as the Toyota Bandeirante, it was made from 1968 until 2001). Most 40 series Land Cruisers were built as 2-door SUVs with slightly larger dimensions than a Jeep CJ.

The model was available as the FJ40 series (with F engines) and also BJ40/41/42 (short wheelbase), BJ43/44/46 (middle wheelbase) or HJ45/47 (long wheelbase) designation where it had a Diesel engine. Land Cruisers built in Brazil from 1968 to 1993 - with Mercedes-Benz engines - received OJ40/45 (OJ50/55 from 1973) series chassis codes and those built from 1994 to 2001 - with Toyota engines - have BJ50/55 series model codes.

Long Term Water Damage turns into Mold Remediation in St. Augustine Beach. Report by SERVPRO.

3/20/2016 (Permalink)

General Long Term Water Damage turns into Mold Remediation in St. Augustine Beach. Report by SERVPRO. It simply doesn't matter where we find Water Damage or Mold Damage, we only specialize in one thing - Damage Restoration. Have Damage? Call SERVPRO!

We have shared details regarding the first part of this job (see wine cellar flood blog post) a few weeks back. Our technicians did not find any water damage as the result of the initial call, albeit they found some long term damage and possible mold contamination of one of the external walls. Obviously this is one of the family's favorite rooms and SERVPRO of Greater St. Augustine/St. Augustine Beach is excited to get this beautiful game room back healthy!  

We got caught up on most of our restoration projects over the last few weeks and finally made it back out to the "wine cellar and game room basement" house once more to establish the scope of our restoration work.

Follow the link to a short video, showcasing this beautiful basement and the before unseen water damage.

Before and After Video highlighting our Damage Restoration work in St. Augustine Part II!

3/18/2016 (Permalink)

General Before and After Video highlighting our Damage Restoration work in St. Augustine Part II! Picture taken while monitoring one of the Water Damage Restoration jobs in St. Augustine Beach.

We had such great response to our first “Before and After” slideshow that we immediately decided to put together Part II, using some of the more recent projects! 

When you keep going you do not quite realize how much work is being completed, but when you sit back and tally up photos, dry logs, and stories from each and every restoration project completed it is difficult to wrap your head around the volume of work completed in such a short time. 

It is pretty sad that this many families in St. Augustine and surrounding areas were unfortunate to experience severe damages, albeit SERVPRO of Greater St. Augustine/St. Augustine Beach were able to replace all the bad memories with the good! 

Some of the projects included:

Sewage Backup – downtown St. Augustine

Heavy Home Flood/Water Damage – St. Augustine Beach

Tile and Grout Cleaning – World Golf Village

Commercial Mold Restoration – undisclosed business in St. Augustine

Visit our YouTube channel for daily video updates! Checkout “Before and After” section on our site! 

Damage Restoration Professionals of St. Augustine - Local SERVPRO!

3/14/2016 (Permalink)

General Damage Restoration Professionals of St. Augustine - Local SERVPRO! SERVPRO of Greater St. Augustine/St. Augustine Beach offers full service restoration!

Extra, extra! 

As we continue to get better at this video update thing (or so we think), we came up with the idea of making a nice complement to our ever-growing before and after photo section by taking some of the recent before and after photos and compiling them into a video! 

First ever Before and After Video!!!

It is pretty amazing to look back at the volume of work we completed in the last few months. 

Give us a call for a free Damage Restoration estimate - 904-429-4457.

If you would like to see more of our videos, follow us on YouTube!!! 

SERVPRO's St. Augustine location - growing pains.

3/5/2016 (Permalink)

General SERVPRO's St. Augustine location - growing pains. SERVPRO in St. Augustine provides top quality restoration - 904-429-4457, free estimates and Mold Inspections!!!

With growth, come growing pains. SERVPRO of Greater St. Augustine/St. Augustine Beachopened its doors a little over six months ago and the amount of growth this SERVPRO location experienced is tremendous. As SERVPRO in St. Augustine is taking on several extensive Damage Restoration jobs the need to expand infrastructure and staff increases. is where we are began to experience the most challenges in our early quest of market domination and is the main topic of our post. We are always looking to share our experiences with our customers

In the past month we have taken on several challenging projects, ranging from full house floods to full house fires, with big and small cleanings in between. The influx of business created an immediate need to increase certified staff, or so we thought. We have had several qualified candidates lined up from prior contacts and after all offers were accepted our staff additions joined up with the rest of SERVPRO of Greater/St. Augustine/St. Augustine Beach's team. Albeit, all of these additions ended up leaving or terminated before spending any considerable amount of time in their positions. Which put SERVPRO of Greater St. Augustine/St. Augustine Beach’s staff under a great deal of pressure.

The technician hired to assist on all construction related projects embellished qualifications and based on the quality and volume of work was removed after 2 days in the position. Second technician brought in to participate on the rebuild side of the business was somewhat an improvement, although still did not meet our quality and urgency standards and was released. Finally our newly hired restoration technician who had a little over a year of industry related experience (that’s typically a lot less than what we would normally accept) received an offer from the company he began his career with and left after one week of work and calling out the next. All of that turnover put SERVPRO of Greater St. Augustine/St. Augustine Beach under a great deal of pressure, it took a massive effort to keep up with all of the commitments and deliver quality.

It could probably take several pages to describe what kind of maneuvering it took to navigate through this attrition, all while taking on emergency Water Damage jobs, Commercial Fire Damages, and emergency cleanings in St. Augustine, Palm Coast and Daytona Beach areas. But it is time to reflect on what we have learned.

In addition to IICRC certifications the rest of our core technicians are demolition experts and are utilized on construction related projects. What we found out is that hiring technicians from other restoration companies or even other SERVPRO locations puts us at a disadvantage as these prospects usually have very limited expertise and are attached to performing processes a certain way, all while without any proof from IICRC or other related resources. This brought us to a new hiring strategy - not to bring anyone with restoration certifications or prior restoration experience and instead bring qualified individuals with extensive construction background. As construction is more involved, teaching someone how to setup air movement becomes an easy task, teaching them to do it the SEVPRO of Greater St. Augustine/St. Augustine Beach way (the best way of course) becomes invaluable.

It is much easier to bring someone on with experience, but when a candidate brings sense of decency, loyalty and fairness, no IICRC certification can match that! When your goal is to dominate Damage Restoration in St. Augustine and all surrounding zip codes you cannot travel on a well paved road, you make your own highway!

Yet another simple example of how SERVPO's St. Augustine location is able to adapt, adjust, overcome diversity, and learn all while providing superior full service restoration and emergency services to our neighbors and friends in St. Augustine, St. Augustine Beach, Ponte Vedra, and the rest of St. John's County! 

Mold Remediation and Cleaning estimates by SERVPRO in St. Augustine!

3/2/2016 (Permalink)

General Mold Remediation and Cleaning estimates by SERVPRO in St. Augustine! SERVPRO of Greater St. Augustine/St. Augustine Beach - out and about, estimating!!! Mold Remediation, Water Damage, Fire Damage - we do it all!

Out driving through beatiful St. Augustine streets! Conducting Mold Remediation and Cleaning estiamtes for our residents. What a beatiful day! 

SERVPRO in St. Augustine

From Water Damage to Paint, full spectrum restoration by SERVPRO located in St. Augustine is found useful by local residents.

1/28/2016 (Permalink)

General From Water Damage to Paint, full spectrum restoration by SERVPRO located in St. Augustine is found useful by local residents. Much more than damage restoration - SERVPRO of Greater St. Augustine/St. Augustine Beach.

SERVPRO of Greater St. Augustine/St. Augustine Beach strives to accommodate customers during water damage remediation process. When our customers decide a change of color or flooring materials – we say “no problem”. In the photo you see us changing colors in this St. Augustine home, after we restored it from water damage. With SERVPRO's location now in St. Augustine, quick emergency services meet full service restoration, all at affordable prices and all local!!! 

Always learning to better restoration in St. Augustine

1/23/2016 (Permalink)

General Always learning to better restoration in St. Augustine Water damaged utility room and one of SERVPRO's electrical cords braided by our customer. SERVPRO's brand is hot in St. Augustine!

Our customer, who has construction background showed us how to braid an electrical cord and make it super easy to transport and store! We thought this was the greatest idea ever! Here at SERVPRO located in St. Augustine we are always in search of ideas, processes, and technology that will allow us an edge over the competition. SERVPRO of Greater St Augustine/St Augustine Beach is truly #greatER than the competition! Experience the difference. 

Restoration and Reconstruction by SERVPRO in St. Augustine

1/23/2016 (Permalink)

General Restoration and Reconstruction by SERVPRO in St. Augustine Photo shows a great corner cut. SERVPRO in St. Augustine knows all things restoration and reconstruction.

We do not usually install flooring, however we have the skills to do so if needed, such as on this commercial project. Time was vital and to get a flooring contractor scheduled would take weeks. SERVPRO of Greater St Augustine/St Augustine Beach were hired to perform the install - job that was completed above expectations. 

Using Drone technology in damage restoration by SERVPRO in St. Augustine

1/18/2016 (Permalink)

General Using Drone technology in damage restoration by SERVPRO in St. Augustine Drone flight. SERVPRO of Greater St Augustine/St Augustine Beach has the most technologically advanced warehouse in St Augustine and entire St Johns!

Photo shows our drone flying in our technologically advanced warehouse in St Augustine, on Dobbs Rd. We have gotten so good at flying this thing! Can't wait to use it on a project - roof damage, hard to reach areas - no problem, SERVPRO in St Augustine is drone friendly! 

Check out our YouTube channel, for drone flight and damage restoration videos! 

SERVPRO of Greater St Augustine/St Augustine Beach YouTube channel

SERVPRO in St Augustine has the logistics in place to support our city in any size disaster.

1/17/2016 (Permalink)

General SERVPRO in St Augustine has the logistics in place to support our city in any size disaster. Our fleet during a busy day, we all came back to the shop at the same time which presented us with a good photo opportunity - SERVPRO in St Augustine

St Augustine and St Johns County have grown tremendously in the past few years and it seems like we are only getting started. SERVPRO in St Augustine is a full service restoration company. We have unprecedented technological advantage over the competition and with a location right in the heart of the Old City we are just 30 minutes away. Emergency services made better by SERVPRO in St Augustine. 

Full Service restoration in St Augustine goes beyond actual restoration work!

1/12/2016 (Permalink)

General Full Service restoration in St Augustine goes beyond actual restoration work! Meeting adjuster we happen to work with on several water damages in St Augustine area. SERVPRO is her in the St John

When our customers go through a water damage/loss situation we understand how stressful it can be, so we go above and beyond by taking away the stress of meeting the insurance adjusters and working out all of the details associated with water damage remediation and reconstruction. We do it so you do not have to!!! 

No one does restoration better in St Augustine - water damage, fire loss, mold, or simply carpet and upholstery cleaning SERVPRO of Greater St Augustine/St Augustine Beach stands above rest. 

SERVPRO in St Augustine - setting a trend

1/4/2016 (Permalink)

General SERVPRO in St Augustine - setting a trend SERVPRO orange is the new black! SERVPRO of Greater St Augustine/St Augustine Beach is the only SERVPRO physically located in St Augustine.

SERVPRO orange is the new black!!! We distinguished all our vehicles with orange wheels. If it ain't rolling on orange, it didn't come from St Augustine, simple as that. SERVPRO of Greater St Augustine/St Augustine Beach is the only SERVPRO physically located in St Augustine. 

Remediation Experts in St Augustine - technological edge

12/17/2015 (Permalink)

General Remediation Experts in St Augustine - technological edge SERVPROs state of the art tools - located in the heart of the Old City off US1 and SR207

We were lucky to find a drone equipped with camera during Cyber Monday for a very reasonable price of $38. We are frugal, what can we say! But on a serious note, we will use this cheap model to learn how to fly a drone and more so - learn how to utilize a drone in Restoration. Whether it is a hard to reach area or simply an overhead on the job instructional video, we are studying ways to fully utilize modern technology and in the process improve restoration and water remediation in St Augustine! 

https://www.youtube.com/watch?v=29fLc93vYZU

SERVPRO's gettin' hot in the Old City! 

Why Choose SERVPRO of Greater St. Augustine/St. Augustine Beach for Your Damage Restoration Services

12/11/2015 (Permalink)

General Why Choose SERVPRO of Greater St. Augustine/St. Augustine Beach for Your Damage Restoration Services David - much like the rest of the staff at SERVPRO of Greater St Augustine/St Augustine Beach, is a Restoration Expert

Check out this great article written about our location!

Why Choose SERVPRO in St Augustine

SERVPRO Museum brought to St Augustine

11/23/2015 (Permalink)

General SERVPRO Museum brought to St Augustine We continue to evolve! SERVPRO in St Augustine is the restoration industry’s innovator!

We enjoy visiting Gallatin and SERVPRO's national headquarters and the training center. One of our favorite sections of the building is SERVPRO's museum - check out one of the museum pictures we took. If you would like to see more, check out our Social Medial pages. We are on more than 15 different platforms. Do not hesitate to provide us with feedback and/or let us know what you would like to see within our blog! Thank you!!! 

Bringing SERVPRO to St Augustine

11/19/2015 (Permalink)

General Bringing SERVPRO to St Augustine Scrapbook Video by SERVPRO of Greater St Augustine/St Augustine Beach

Our journey video (link below) we put together this summer, before we opened doors in August. We service St. Augustine and surrounding communities. #greatER 

SERVPRO of Greater St Augustine/St Augustine Beach

Coming to Old City

8/26/2015 (Permalink)

General Coming to Old City F-250, before the conversion to "Old City Hulk" - please check back for more before and after photos and videos! SERVPRO is now in St Augustine.

SERVPRO of Greater St Augustine/St Augustine Beach is proud to introduce ourselves to our neighbors! Locally owned/operated by a long time resident of the city and North East Florida SERVPRO of Greater St Augustine/St Augustine Beach is striving to provide top quality, friendly emergency restoration service to Old City residents, all while playing an active role in our unique community we all adore. Purchased in July of 2015 Old City location opened on 08/28/2015. 

Here is a bio on our owner:

David comes to SERVPRO family of franchises with extensive experience in business management, talent development, process improvement, and quality control after spending 16 years of his professional career in the finance sector with JP Morgan Chase (14) and Bank of America (2). During the last 6 years of his career David focused on building new teams/departments on projects created as the result of the consent order issued to all financial institutions in the summer of 2009. In search of new challenges David was presented with an opportunity to open the first ever physical location for SERVPRO in St Augustine. In November of 2014 David began negotiations to acquire the territory and on August 28th 2015 SERVPRO of Greater St Augustine/St Augustine Beach opened its doors for business for the first time. We are a Premier restoration company, specializing in water and fire damage remediation and providing expertise in all specialty professional cleanup needs, such as biohazard, duct, crime scene cleanup, just to name a few. With the first ever SERVPRO location in St Augustine David set out to modernize the restoration industry in the North East Florida by adapting many of the concepts learned in corporate environment to positively influence the restoration industry in need of updating its image, customer service practices, and quality control. 

David has been a resident of St Augustine since 2004 and has resided in Jacksonville/Mandarin area since 1991. Excited to be able to provide Emergency Services to the community he has been a part of all his adult life.