Recent Posts

What To Do If Flooding Occurs On Laminate Flooring

7/20/2017 (Permalink)

Water Damage What To Do If Flooding Occurs On Laminate Flooring This is a picture of laminate flooring that was affected by flooding but was never removed. Its discoloration and warping will gradually grow worse.

Part of our responsibilities here at SERVPRO of Greater St. Augustine are to educate the public about the proper steps to take after a fire or flood. Recently we had a customer call us and ask what they should do to restore their laminate floors after a flood occurred in their home.  While restoration of materials is our number one goal, laminate flooring unfortunately can’t be restored after a flood. We always prefer to restore rather than replace, but laminate flooring holds moisture that permanently compromises the material. Once laminate flooring gets wet it begins to warp, and unlike solid wood (“real” not compressed wood) flooring the warping on laminate flooring is not reversible by drying. More so, the underlay used in laminate flooring is a vapor barrier designed to protect the flooring from moisture in the concrete slab. Once water gets under the laminate planks it is trapped and all affected laminate flooring must be removed to ensure proper air movement.  If you or someone you know has questions regarding proper remediation techniques, please call us today at 904-429-4457. Our restoration experts are always available and our opinions are always free.

SERVPRO of Greater St. Augustine is faster to any size disaster!

7/15/2017 (Permalink)

Commercial SERVPRO of Greater St. Augustine is faster to any size disaster! Here is a shot of our newest service vehicle. Having a fleet of 8 vehicles allows us to respond faster to any size disaster!

June was a very exciting month for our crew here at SERVPRO of Greater St. Augustine / St. Augustine Beach. We attended our annual convention in Seattle, and we invested in some new technology to help our production team better serve you in your time of need. We also attended classes to continue our education in the field of restoration. We are the only SERVPRO team located IN St. Augustine, so are faster to any size disaster!

In addition to new equipment, our team purchased our 8th service vehicle and hired new staff members to expand our capabilities. Having 8 vehicles means we are always available to respond to any size job. 24/7 365, SERVPRO of Greater St. Augustine is here to help our community in St. Johns County.

Please call our office at 904-429-4457 to figure out how SERVPRO can help you! Fire, water, mold, cleaning, construction... We do it all!

Damage Restoration by SERVPRO in St. Augustine - 3 customer cases

6/22/2017 (Permalink)

Water Damage Damage Restoration by SERVPRO in St. Augustine - 3 customer cases Water damage leaves homes in disarray. Let SERVPRO Greater St. Augustine help you restore your home or business!

Time is the critical factor after a home or business has experienced flooding and other types of water damage. SERVPRO of Greater St. Augustine/St. Augustine Beach in Florida specializes in providing professional and fast emergency cleaning services to get your property dry and free of mold and mildew.

Here are just a few recent cases the water damage restoration company handled:

·         The week after Christmas, SERVPRO of Greater St. Augustine/St. Augustine Beach completed four flood and water damage jobs in a matter of two days. Being able to spring into action demonstrates how quickly the expert technicians are able to mobilize to restore several projects at the same time during the busy holiday season.

·         A business was able to remain open after commercial drywall work was completed. Whether water damage has occurred in a small office or large retail space, SERVPRO of Greater St. Augustine/St. Augustine Beach has the special equipment, training, and experience to take on projects of all sizes.

·         Three construction projects were able to take place at one time after SERVPRO of Greater St. Augustine/St. Augustine Beach came in with their commercial restoration team to clean up water damage.

Rapid response times, highly-trained water damage specialists, and advanced equipment and techniques are just a few of the reasons homeowners and business owners continue to turn to SERVPRO of Greater St. Augustine/St. Augustine Beach. That’s because the water extraction company follows a six-step process to handle water fiascos. To learn more about SERVPRO of Greater St. Augustine/St. Augustine Beach’s extensive water damage restoration service, call (904) 429-4457. Visit the website for additional information on other types of restoration services.

Fire Damage in Vacant Homes

6/21/2017 (Permalink)

Fire Damage Fire Damage in Vacant Homes This empty house fell victim to a structure fire. Don't let this happen to your property! Takes steps to prevent fires and protect your investment!

Did you know that a study in the United States recently found that only 2% of homes are equipped with automatic fire suppression systems?

Vacant or unsecured structures were 57% more likely to fall victim to structure fire damage than occupied or secured homes.

If you are in the process of selling your home, or own a second home that is unoccupied for a majority of the year, consider installing an automatic fire suppression system to help protect your investment. In addition, always make sure that the structure is secured with high quality locks and a security system.

These simple systems could end up saving you a lot of time and money in the future. If a building you own is the victim of fire damage, always call SERVPRO Greater St. Augustine for all restoration services. We are industry leading professionals and will work to restore your property back to its original state.

"Like it never even happened."

Fire Safety in the Nations Oldest City

6/21/2017 (Permalink)

Fire Damage Fire Safety in the Nations Oldest City Old wooden homes are always more vulnerable to fire damage. This fire was caused by faulty electrical currents. Don't let this be you!

In our line of work, we have seen fires from just about every source you can think of. The most common source of fires is from smoking equipment (cigarettes, cigars, pipes, etc). Other common causes of fire include candles, faulty electrical, uncontained fires (campfires) and cooking accidents.

Do you take the proper steps to prevent fires? Always make sure to thoroughly extinguish lit smoking accessories, never leave candles unattended, contain all home campfires, inspect your electrical work to ensure its up to code, and never leave the room with an open flame while cooking.

We understand accidents happen, and that's why were always here to help. We offer 24 hour emergency services to anyone who may experience fire damage. Call our local office at 904-429-4457 for a free estimate today!

Remember, when dealing with fire, safety first!

Your local Greater St. Augustine SERVPRO is here to help!

SERVPRO of Greater St. Augustine Celebrates our 2 Year Anniversary

6/20/2017 (Permalink)

Commercial SERVPRO of Greater St. Augustine Celebrates our 2 Year Anniversary Our corporate SERVPRO RV made an appearance at The Players Championship golf tournament this year! No job is too big or too small!

SERVPRO of Greater St. Augustine is happy to announce that we have officially celebrated our 2 year anniversary. It has been a blessing and a privilege to service all of North East Florida over the past 2 years. We love and support all of our local businesses in the greater St. Augustine area, and we thank you for allowing us to be the restoration experts for water damage, fire damage, and mold damage in the nations oldest city!

Going into our third year, we have big plans. We are adding more vehicles to our fleet so that we can respond to you in your time of need even faster. Our team is continuing their education in the restoration industry, working to become to most highly certified experts in all of St. Johns county. We are growing every day, and it's all thanks to the great people in St. Augustine and the surrounding areas!

From the bottom of our hearts, THANK YOU!

-SERVPRO of Greater St. Augustine Staff

"The only SERVPRO located in the city of St. Augustine!"

Do you have your hurricane evacuation plan ready?

6/14/2017 (Permalink)

Storm Damage Do you have your hurricane evacuation plan ready? Our emergency response team is always prepared to dispatch, no matter where disaster strikes

Hurricane season has officially begun, and we have already seen our first named storm develop. While we may only be 2 weeks into the season, it is very important to have a fully comprehensive evacuation plan in place.

Things to consider

  • Do you have any/all materials to board up your home and/or business?
  • Where will you go when you evacuate?
  • How many days/hours before the storm hits will you leave?
  • How long will you stay in your evacuation destination after the storm ends?
  • Do you know how to turn off gas lines and water supply to your house?
  • Do you have a back stock of nonperishable foods, incase you come home to a house with no power?
  • Do you have batteries for flashlights?
  • Do you have extra gas cans filled for your vehicle, incase the gas stations are unable to open to due to damage from the storm?

These are just a few things to consider to prepare for the storm. During hurricane Matthew, we saw the great city of St. Augustine band together to help those in need. Let SERVPRO of Greater St. Augustine help you prepare before the storm comes. Get a head start today by calling us for information on free emergency ready programs for any business in North East Florida or St. Johns County. (904-429-4457)

What to do during a tornado

6/14/2017 (Permalink)

Storm Damage What to do during a tornado Tornado damage in St. Johns County, Florida.

In a house with a basement: Avoid windows. Get in the basement and under some kind of sturdy protection (heavy table or work bench), or cover yourself with a mattress or sleeping bag. Know where very heavy objects rest on the floor above (pianos, refrigerators, waterbeds, etc.) and do not go under them. They may fall down through a weakened floor and crush you. Head protection, such as a helmet, can boost survivability also.

In a house with no basement, a dorm, or an apartment: Avoid windows. Go to the lowest floor, small center room (like a bathroom or closet), under a stairwell, or in an interior hallway with no windows. Crouch as low as possible to the floor, facing down; and cover your head with your hands. A bath tub may offer a shell of partial protection. Even in an interior room, you should cover yourself with some sort of thick padding (mattress, blankets, etc.), to protect against falling debris in case the roof and ceiling fail. A helmet can offer some protection against head injury.

In an office building, hospital, nursing home or skyscraper: Go directly to an enclosed, windowless area in the center of the building -- away from glass and on the lowest floor possible. Then, crouch down and cover your head. Interior stairwells are usually good places to take shelter, and if not crowded, allow you to get to a lower level quickly. Stay off the elevators; you could be trapped in them if the power is lost.

In a mobile home: Get out! Even if your home is tied down, it is not as safe as an underground shelter or permanent, sturdy building. Go to one of those shelters, or to a nearby permanent structure, using your tornado evacuation plan. Most tornadoes can destroy even tied-down mobile homes; and it is best not to play the low odds that yours will make it. This mobile-home safety video from the State of Missouri may be useful in developing your plan.

At school:Follow the drill! Go to the interior hall or windowless room in an orderly way as you are told. Crouch low, head down, and protect the back of your head with your arms. Stay away from windows and large open rooms like gyms and auditoriums.

In a car or truck: Vehicles are extremely risky in a tornado. There is no safe option when caught in a tornado in a car, just slightly less-dangerous ones. If the tornado is visible, far away, and the traffic is light, you may be able to drive out of its path by moving at right angles to the tornado. Seek shelter in a sturdy building, or underground if possible. If you are caught by extreme winds or flying debris, park the car as quickly and safely as possible -- out of the traffic lanes. Stay in the car with the seat belt on. Put your head down below the windows; cover your head with your hands and a blanket, coat, or other cushion if possible. If you can safely get noticeably lower than the level of the roadway,leave your car and lie in that area, covering your head with your hands. Avoid seeking shelter under bridges, which can create deadly traffic hazards while offering little protection against flying debris.

In the open outdoors: If possible, seek shelter in a sturdy building. If not, lie flat and face-down on low ground, protecting the back of your head with your arms. Get as far away from trees and cars as you can; they may be blown onto you in a tornado.

In a shopping mall or large store: Do not panic. Watch for others. Move as quickly as possible to an interior bathroom, storage room or other small enclosed area, away from windows.

In a church or theater: Do not panic. If possible, move quickly but orderly to an interior bathroom or hallway, away from windows. Crouch face-down and protect your head with your arms. If there is no time to do that, get under the seats or pews, protecting your head with your arms or hands.

Hurricane Season Is Here!

6/7/2017 (Permalink)

Storm Damage Hurricane Season Is Here! Moisture meters penetrate the surface to detect moisture. Proper remediation saves money in the long run!

What should you do if your building experiences flooding? We are here to help educate and inform the public about the dangers water poses to your home or business. Water damage should ALWAYS be treated by professionals like us. Surfaces may appear dry, but often they hold moisture which may eventually cause mold damage. Our moisture meter technology (see picture attached) allows us to measure moisture content to accurately mitigate water damage.

In the past few weeks, we have responded to multiple calls from clients who have experienced flooding due to heavy rain and wind. During this rainy season, it is especially important to protect your home or business from flooding. SERVPRO of Greater St. Augustine/St. Augustine Beach offers free Emergency Ready programs for business in St. Johns County. We are here to assist in your time of need. Please reach out to us at 904-429-4457 with any questions about storm season or emergency planning

Video of Historic building restoration during Hurricane Matthew.

Why choose us? Because we're local!

6/7/2017 (Permalink)

Commercial Why choose us? Because we're local! Fire restoration, flood mitigation, mold removal, deep cleaning, home inspection, full construction service... We do it all!

Florida is known for its sunshine and its glorious, heat-filled summer days. It’s also known for its storms, especially flash storms that can strike without warning and cause major damage; that summer heat makes conditions ripe for house fires. SERVPRO of Greater St. Augustine / St. Augustine Beach is a locally-owned and operated company, and they’ve seen firsthand the kind of damage that can be caused by floods and fire. As a local company, they are wholeheartedly invested in the community, which is one of the many reasons you can put your trust and faith into their cleanup and restoration services.

As America’s oldest city, St. Augustine has a lot of landmarks and history to preserve, as do the great people of the city. That’s why SERVPRO of Greater St. Augustine makes it their number one priority to help clients who have suffered water or fire damage. They provide a range of restoration and cleanup services, including water damage and storm damage restoration service, water extraction from floods and other mishaps, mold remediation, fire damage repair, and emergency cleaning services.

St. Augustine is also invested in supporting their own, and SERVPRO is not just a company located in St. Augustine, their team is made up of residents, homeowners, and homegrown Floridians, just like their clients. They treat customers like neighbors because they are neighbors. SERVPRO staff members have gone through storms and fires, just like their customers. They understand not just the hassle but the heartache. They make it their mission to help you through it, quickly, efficiently, and affordably, so life can get back to normal as soon as possible.

Providing stellar damage restoration and cleanup services to residents and businesses in the Greater St. Augustine area, SERVPRO of Greater St. Augustine / St. Augustine Beach is ready to help you if you’re in need. To schedule an appointment, call (904) 429-4457. You can also visit their website to see a full list of their restoration and emergency cleanup services.

Video - commercial fire and soot damage removal by SERVPRO's St. Augustine location.