SERVPRO of Greater St. Augustine / St. Augustine Beach Employee Photos
Matthew has been the Marketing Representative and Director of Community Relations for SERVPRO of Greater St. Augustine since April, 2017. Matthew was inspired to work in the restoration industry after his own house flooded, and was repaired by SERVPRO of Greater St. Augustine. Matthew is certified in ECRP, Water Damage Restoration, Fire Damage Restoration, and Carpet and Upholstery treatment. As Director of Community Relations, Matthew is happy to help anyone in his local community in their time of emergency with fire, flood, or mold damage.
If you or someone you know has any questions about how SERVPRO of Greater St. Augustine/St. Augustine Beach can assist you, please e-mail Matthew at mbrain@SERVPROgreaterstaugustine.com
Kenneth Woodruff is our production manager and has been with SERVPRO of Greater St. Augustine since October, 2016. Kenneth is responsible for supervising 7 crews that operate 24 hours a day, 7 days a week. Kenneth has excelled in the restoration field, receiving a prestigious certification from the Institute of Inspection Cleaning and Restoration, as well as ECTP, Fire, and Water restoration certifications. He recently earned his Xactimate certification and is now providing free estimates for anyone in St. Johns county. If you have questions regarding fire, water, mold, cleaning, or construction, please contact Kenneth at 904-429-4457
Brenna is our office manager and our newest team member. Brenna's background in hospitality and customer service has allowed her to transition perfectly in to restoration. Brenna is now certified in Xactimate, which allows her to offer free estimates for fire, water, or mold damage to anyone in our community. Call our office today (904-429-4457)to see how Brenna can assist you!
Starr Zattiero is a Crew Chief at SERVPRO of Greater St Augustine/St Augustine Beach. She has more than 5 years of experience in the restoration industry and has over 10 years of construction expertise. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration Technician, Applied Structural Drying Technician and Carpet Cleaning Technician. She is ECTP certified. Starr's background in construction and sales turned her into an experienced project and labor manager. Her efficiency and know-how in finding water is superior. She possess great customer service skills and always goes above and beyond in her quest for absolute quality and customer satisfaction. Starr is a Restoration Expert
Earnest McCracken is a Technician at SERVPRO of Greater St Augustine/St Augustine Beach. He has more than 8 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician and Carpet Cleaning Technician. He is ECTP certified. Earnest typically works on our cleaning projects, he is thorough, hard working, and takes on cleaning challenges head on! Earnest delivers superior quality as it pertains to all jobs he completes, specifically carpet, tile and upholstery cleaning. However, first and foremost - Earnest is a Restoration Expert!
Norbert has been with SERVPRO of Greater St. Augustine since February, 2017. With over 10 years of experience in commercial construction, Norbert is an expert in multiple trades and has become a leader in our construction department.
Pedro has been with SERVPRO since October, 2016. Pedro came to SERVPRO to assist after hurricane Matthew, and since become a valuable member of the production team. Pedro has completed his ECTP certification, as well as his fire restoration and water restoration certifications.
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