What our Customers say...

Building Services Testimonials

We are currently using SERVPRO of Greater St. Augustine for water extraction and restoration services (work is ongoing). They have been professional, courteous, and responsive every step of the way, even managing to get the restoration process underway sooner than expected! The furniture move-out process was seamless and despite yesterday's demolition work (had to remove part of the ceiling) they left the area tidy and neat at the end of the day. The second time we have used this company and are very pleased with their services.

"Valentine and Jesse did a great job with the reconstruction!"

No recommendations! The service provided was impeccable and outstanding! The reconstruction team assigned to do our construction project was both polite and courteous. From the onset the reconstruction team was knowledgeable, well trained, well skilled as well as top performers in the trade industry. I would recommend the Greater St Augustine SERVPRO Franchise and their staff to anyone. Thank you!

We recently built a new home in St. Augustine and a new Office was needed to replace the Work Shop which was in the original house plans. Knowing SERVPRO performed reconstruction work, I called on Greater St. Augustine to perform the redesign and construction. It need not only be a functional space but a comfortable one as well. SERVPRO of Greater St. Augustine knocked it out of the park. Their Reconstruction team were both polite and courteous. It was obvious they were well trained, knowledgeable and well skilled in this trade industry. I would recommend Norbert, Reconstruction Project Manager; Roger, Team Lead; as well as the rest of their staff to anyone. Thank you for the great work, SERVPRO of Greater St. Augustine!!

Dennis was very informative and I cant begin to thank you guys enough

Due to water damage, Kari needed our reconstruction service. On her customer satisfaction report, she said she was so satisfied with her customer experience she would recommend SERVPRO to her friends and colleges!

Sean B needed our build-back service. Sean was so impressed with our reconstruction team, he gave us a perfect score on his customer satisfaction report! Thank you Sean

When Joan could not find anyone locally to remove her water damaged carpet she turned to SERVPRO of Greater St Augustine/St Augustine Beach. Local heroes were up to the challenge! Job done quickly, another happy customer, all 10's on the survey! Joan's experience confirms SERVPRO of Greater St Augustine is the number one local full service restoration company in St Augustine.

Man, these guys were excellent. It was so frustrating for us to go through this - flood. I'm disabled, I fell off the toilet at night, my wife and I didn't know what to do. We are so thankful to SERVPRO of Greater St Augustine, they were outstanding. They put everything back together the way it was, they even paid an extra night for us at the hotel, when they were a little late putting baseboard back it - highly recommend their services to everyone!

SERVPRO's quality of move out cleaning at Moultrie Apartments was truly impressive! Will definitely hire them again for all our cleaning needs!

Toilet flooded almost half of our home in a matter of an hour. SERVPRO in St Augustine came out on Sunday within an hour! They explained the entire process and worked directly with our insurance, we didn't have to pay anything out of pocket. Do not ever want to see these guys again, but highly recommend as a restoration company - great service all around.