How Does SERVPRO of Greater St. Augustine Handle Your Water Damage Issues?

6/6/2022 (Permalink)

Have water damage and not sure where to go next? SERVPRO of Greater St. Augustine/ St. Augustine Beach is here to help!

Residential water damage requires professional assistance to limit damage to furniture and other belongings, as well as guarding against mold growth and odor issues. Excess water in a home can be the result of a leak after heavy rainfall, a broken pipe, or a malfunctioning appliance. In some cases, the amount of water can cause problems with the flooring or other structural components of your St. Johns County home. Here at your local SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village, we have IICRC-certified technicians who can help remove water and address the damage.

Water Damage Assessment

When you call in the water remediation specialists at SERVPRO, we immediately get to work assessing the extent of the damage. We determine if the damage is limited to belongings, or if the damage is more widespread such as walls, flooring, roofs, etc. We determine the scope of your water damage, inspect and test to determine the extent of damage, and establish how far the moisture has traveled to ensure proper and complete restoration.

Water Removal and Extraction

Because time is of the essence to keep damage to a minimum, the water removal process begins almost immediately and removes the majority of the water that is visible. We use powerful pumps and vacuum units to quickly remove substantial amounts of water from your property, which helps prevent secondary water damage and mold growth. Once the water is removed, we then focus on drying.

Drying Affected Areas

The goal of the drying process is to dry the affected area thoroughly. We use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business. Lingering odors commonly dissipate once the area is dry. We use portable extraction units to remove and dry water. Dehumidifiers can help to replace moisture with drier air as well as remove it from fabrics. Finally, we can use spray deodorizer on surfaces to ensure the offending odor is neutralized while they dissipate.

Cleaning Damaged Items

The cleaning process comes next. We focus on cleaning fabrics, rugs, or walls while the surface texture is still wet. The likelihood of a successful restoration of upholstery is higher before stains are allowed to set. We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Addressing Remaining Damage

In some cases, the water damage is substantial and restoration to get it back to what it was pre-water damage may involve minor repairs such as replacing drywall and installing new carpet or may entail reconstruction of various areas or rooms in a home. A SERVPRO professional will review all substantial damage assessments and recommendations prior to any work beginning so homeowners are always in the loop.

If you experience water damage, it’s important to call professionals who follow a tried and true water repair process. Contact SERVPRO of St. Augustine, St. Augustine Beach, S. Nocatee and World Golf Village at 904-429-4457 to get the help you need, 24/7/365!